Total 4,051 electronic engineer job vacancies in Customer Service category in Singapore

Site Support Engineer, Trade Floor Support (12 months renewable contract)

Your new role:

• Deliver end user support both directly to users and via projects that changes the end user environment.
• Handle end to end desktop refresh and replacement initiative and timely removal of not permitted technology.
• Handle incident requests, tracking , measuring and escalating where appropriate

What you'll need to succeed:

• At least 5 years in desktop OS support in Finance sector
• At least 3 years of Trade Floor Support
• Have worked on Bloomberg, Reuters and trading applications
• Have knowledge on asset disposal processes

If you're interested in this role, reach out to me directly at my email address ([email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.

• Planning of ACMV equipment servicing works schedule for project DLP.
• Tracking of ACMV equipment servicing schedules to meet planned schedules.
• Lead and train our teams of technicians in ACMV equipment servicing and repair works.
• Assist to prepare Risk Assessment for break/fix works.
• Assist in application of work permits on site prior to start work.
• Liaise with parts suppliers for costing and lead time and vendors for works support.
• Assist in site location assessment and site visits.
• Assist in troubleshooting and repairs of ACMV equipment
• Degree/Diploma in Mechanical Engineering
• At least 2 to 3 yearsof relevant working experience in ACMV Systems for M&E specifications, installations, and maintenance.
• Strong analytical skill
• Working location - West (transport provided)

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Well Established Company
• Basic $3000 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Serangoon
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To solve practical problems, maintain accuracy and quality, while carrying out responsibilities with minimal supervision
• Able to determine optimal tooling and cutting parameters based on material and setup
• Able to read and interpret blueprints, sketches, drawings, routing instructions, manuals, and specifications
• Able to understand GD&T and apply it during the programming process
• Able to understand, design and implement work holding for manufacturing processes
• Plan and execute manufacturing processes individually or as a team
• Work individually or as a team on continuous improvement efforts
• Maintain revision and quality control on programs, tool sheets, and setup documentation
• Able to do maintenance for the CNC Machine
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Engineering or relevant qualification
• Possess minimum 1-2 years working experience in related industry
• Possess good machining knowledge and strong programming fundamentals
• Proficient in Siemens NX

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: IT Support Engineer (Navision)/ IT Engineer
• Working Location: East
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide support for the Microsoft Dynamics Navision ERP system and generate Jet Reports.
• Support and implement new Electronic Data Interchange (EDI) solutions and applications. Develop and maintain EDI integration using XML.
• Perform hardware and software installation and maintenance.
• Carry out any additional responsibilities assigned by the Supervisor.

APPLY NOW!!!

• At least a Diploma in IT or its similar discipline.
• Minimum 2 years of related working experience.
• Strong expertise in supporting Navision Applications within a manufacturing environment, specifically in areas such as inventory, warehouse management, production, finance, purchasing, and sales support.
• Prior experience in hardware and software installation and maintenance.
• Knowledge of web development would be an additional advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66103 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Marine Service Engineer
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 5000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• In-charge of repair / service sales division
• Main Engine & aux engine repair, pumps, compressors, purifier, hydraulic, etc at shipyard, working anchorage, OPL, follow voyage, PSA & Jurong port, etc

a. ship owner, ship manager

b. Shipyard – DDW Pax ocean, ST Marine, Keppel, etc

c. Industry – sewage treatment, Jurong & Kranji

d. Spares & equipment supplier

e. Engineer solution

• Prepare & submit repair /service quotation to customer
• Get quotation from repairer
• Co-ordinate and arrange internal and external service team
• Co-ordinate between customer, agent & vessel for dispatching our teams to go onboard vessel to carry out repair/servicing job and or pre-work inspection
• Follow up with customer for status of our offer
• Co-ordinate with repairer & customer for any claims, disputes or complaints on work done or supply
• Prepare & submit inspection / service report to customer in accordance with ISO requirement & standard, filing of report is part of the job scope as per requirement
• Update & submit, sales report - quotation, enquiry against actual sale statistic report by weekly, monthly & yearly
• Co-ordinate between the sales team & production / service team for reconditioning work of stock item
• Coard vessel to meet Capt / Chief engineer for service & spares sales call & inspection in due course
• Carry out risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop is part of the job responsibilities

APPLY NOW!!!

• Min. ITE in Marine or Mechanical Engineering
• Min. 3 years of working experience in the Marine industry
• Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors is a plus
• Those with sailing experience are welcome

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Summary:

The role will be part of the Clean Factory Automation engineering team primarily responsible for installing, maintaining, and troubleshooting our cleanroom automated material handling systems (AMHS). The role will report to the project site for most of their working hours.

Responsibilities:

• Install, test, and calibrate our AMHS equipment in the initial phase of a project
• Carry out regular inspections, tests, and preventive maintenance after the project’s initial phase
• Perform troubleshooting and recovery tasks to minimize the downtime of our AMHS
• Liaise with customers to arrange schedules for jobs and update customers on work progress
• Supervise work done by sub-contractors for installation and mechanical modifications

Requirements:

• Minimum ITE Diploma in Engineering-related discipline.
• Comfortable working in a cleanroom environment.
• A good team player with a positive work attitude and a willingness to learn and adapt.
• Ability to grasp current work situation and plan to keep pace with the schedule.
• On-the-job training provided. No experience is required.
• Some experience with AMHS equipment is a huge plus.

Job Responsibilities

1. Responsible for the work and activities related to installation, service, and maintenance of all Connectivity/Satellite Systems (Starlink, VSAT, FBB, Iridium and etc), IT Network Hardware/software installation, Firewall configuration, Installation and Maintenance of CCTV in ship.

2. Complete network setup in vessel which includes network formation, identification and segregation of vessel network as per customer requirement.

3. Assist coordination team with work orders and vessel schedules, including liaising with vessel agents prior to attendance.

4. Creating detailed documentation from installations, services, and maintenances for tasks assigned.

5. Responsible for completion of tasks on time with respect to agreed scope of work.

6. Work individually in field with the correct tools and approved spares as required.

7. Cooperate with internal departments to solve technical and operational issues, coordinate closely with Support and project management team.

8. Testing and repairing of Satcom equipment’s, Configuration of IT equipment’s (i.e Computers, Servers, Firewall, WAP and Switches) in warehouse as per client’s requirement when there is no vessel attendance.

9. Provide remote support to solve vessel connectivity and IT related issues when there is no vessel attendance.

10. Adhere to all safety regulations and maintain required PPE in workplace.

Educational and skills

1. Education in IT & Telecommunications (Diploma, bachelor’s degree or similar)

2. CCNA and other network related courses is an advantage.

3. IT Knowledge is a must, minimum understanding on computer server, configuration, network infrastructure and administration.

4. Experience in the vessel IT, marine electronics and communication equipment’s installations on yachts, commercial vessels, or any offshore installation is an advantage.

5. Strong understanding of concepts and protocols, such as TCP/IP, DNS, VPN and DHCP

6. Good Knowledge of Firewall, Router and Switches configuration and maintenance.

7. Working knowledge of computer hardware and software.

8. Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.

9. Demonstrated technical knowledge and strong troubleshooting skills.

10. Physically fit to work in maritime environments. Must be able to lift heavy equipment, work in height and climb into confined antenna spaces.

11. Support and communicate with customers in a professional manner.

12. Team player with ability to work independently in solving tasks.

13. Actively seek and share knowledge within the organization.

14. Flexible to perform other tasks outside the scope of main role.

15. Flexible to work and travel outstations varying schedules, including evening and weekends in short notice.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description: We are looking for a Desktop Support Engineer to join our team to provide technical support for MDM, an identity & access management solution coupled with single sign-on. The ideal candidate will have experience in cloud operations, troubleshooting, incident resolution, and providing IT support to customers.

Responsibilities:

• Monitor software releases by toolset product principles
• Provide L2 support and maintenance in the production environment
• Perform planned monthly or ad-hoc OS/Security patching for monitored platforms
• Troubleshoot and resolve incidents in accordance with incident management and expected service levels
• Create and maintain up-to-date documentation
• Coordinate with Resolver Group to resolve incidents affecting availability
• Attend to users physically if needed
• Provide technical support to customers who use various IT products and services, including Windows 11, MacOS, Intune, Tanium, Cloudflare, via phone, email, chat, or remote desktop
• Escalate complex or unresolved issues to the relevant parties or vendors
• Document customer queries, issues, and solutions in a clear and concise manner
• Monitor and report on the performance and usage metrics of the IT products and services
• Provide feedback and suggestions to the product development teams to enhance the functionality and user experience of the IT products and services
• Stay updated on the latest features, updates, and best practices of the IT products and services

Requirements:

• Experience in cloud operations, troubleshooting, and incident resolution
• Knowledge of Azure/AWS and its services
• Familiarity with Tanium platform and its modules
• Ability to work with principal vendor counterpart on operative issues
• Bachelor’s degree in computer science, information technology, or a related field
• ITIL foundation certified
• Azure administrator associate or expert level certification
• 3+ years of experience in providing IT support to customers, preferably in a government or public sector setting
• Familiarity with various IT products and services, such as Windows 11, MacOS, Intune, Tanium, Cloudflare
• Knowledge of the Singapore Government Tech Stack (SGTS) and its components
• Proficiency in various IT software and hardware, and network security practices
• Ability to diagnose and resolve technical issues using various tools and methods
• Excellent communication, interpersonal, and customer service skills
• Ability to work independently and collaboratively in a fast-paced and dynamic environment
• Ability to prioritize and manage multiple tasks and deadlines
• Willingness to learn new skills and technologies

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solars Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for RECs strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, Indias largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and factory process / quality controls improvements to prevent recurrence of problems and efficacies of detection.
• Process field claims in a timely manner for resolution.
• Work with regional Technical Product Managers to resolve field claims. This includes performing failure analysis and field visits to customer sites/installation.
• Providing timely engineering insights including failure analysis technical reports and presentation.
• Analyze product warranty claim and provide modeling on product service life.
• Collaborate with cross functional teams, contributing to the domain of product FA or characterization.
• Handles customer visits and factory audits and product inspection.
• Develop & contribute to building knowledge base of degradation from product to material level.
• Design tests to detect infant mortality and mid-life product failures.
• Perform investigation including product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.

• Bach / Masters / Phd Degree in Engineering or Science (Electrical, Mechanical, Physical Sciences)

REQUIRED SKILLS

• Problem-solving, failure analysis and trouble-shooting, statistical data analysis and design of experiment
• Application experience in managing (large) data modelling would be favorable
• Excellent practical knowledge and use of Microsoft Office
• Excellent interpersonal skills, strong belief in driving for quality and customer satisfaction.
• Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors.
• Communicate effectively through presentation and technical reports.
• Enjoys rigors of technical reviews with peers & management to drive to business outcome.

Job Requirements:

· Diploma/Degree in Information Technology or equivalent

· Must have minimum 1-3 years of working experience in windows system administration (Active Directory/Exchange/MS Office 365/Azure AD)

· Must have experience in IT Hardware and software installation

· Experience in handling ServiceDesk requests.

· Good to have experience in healthcare domain

· Excellent written and verbal communications skills

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Support Engineer to join the team.

about the role

Service Desk Management

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews
• Ensure that system procedures and methodologies are in place to support outstanding service delivery.
• Develop a deep understanding of projects to gain insights into scope of service delivery
• Take accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborate with various technical teams to set standards for software, hardware, and security Stock and

Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Source suppliers and fostering good relationships with them
• Prepare reports and advising management on strategies to reduce cost and improve procedures
• Maintain an accurate inventory database that includes detailed information on available stock
• Purchase new stock and negotiating favourable contracts with suppliers
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent
• Minimally 3 to 5 years of working experience in a relevant role with experience dealing with third party provided services, incident management, escalation procedures and ITIL principles.
• Experienced working in a government/ financial environment.
• Strong communication, stakeholder management and interpersonal skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing (Marine)
• Position Title: Service Engineer (Electrical)
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 8.30 AM – 5.30 PM)
• Salary Package: Basic salary up to $3,200 + Variable Bonus + OT
• Duration: Permanent Role

Key Responsibilities

• To provide timely and effective response and technical support to assigned projects
• To assist with onsite troubleshooting, maintenance & repair work, as well as installation and commissioning of machines and equipment
• Attend inspection works and make adequate explanation to customers for the technical issues
• To support the Supervisor and/or Project Leader in all aspects of the project
• To provide standby technical support for customer requirements

APPLY NOW!!!

• Diploma or Degree in Electrical Engineering or related field
• Preferred candidates with 2 years of relevant experience
• Effective communication and teamwork abilities
• Able to work on vessel
• Possess class 3 driving license is advantageous

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66098 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)