Total 4,810 hr assistant job vacancies in Customer Service category in Singapore

Service Technician | Training Provided |Engine Overhaul Industry | Joo Koon

Working location: Benoi Road - Joo Koon

Working day: Monday to Friday, Saturday Half Day

Working time: 08.00am – 5.00pm, Sat: 08.00am – 1.00pm

Salary: $2,500.00 - $2,800.00 depending on experiences

maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of engines and mechanical systems with the instructions from supervisor. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide customer service
• Performing on Voyage Repair & Services on auxiliary engine on different ship types.
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• On job training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Provide daily escort duties for clients from their home to the hospital or polyclinic for their medical appointments.
• Accompany the clients on the vehicle and keep an eye on them during the journey.
• Assist client with walking aids or on wheelchairs with their ambulation.
• Assist the clients throughout their hospital or polyclinic visit, while ensuring their safety at all times.
• Escorts/transports clients safely, professionally, courteously and in a timely manner throughout the hospital or polyclinic.
• Assist clients in boarding and alighting from the vehicle in line with clients’ needs; where necessary, via operation of wheelchair hydraulic lift or other mobility devices in line with proper, safe lifting techniques.
• Administer safety procedures for clients before and during transportation to ensure safe and secure vehicle environment. Ensure that clients/wheelchairs are safely secured in the vehicle.
• Escort the right senior to the right medical institution/clinic and room(s) for their medical treatment/consultation.
• Perform with medical appointment process such as clinic registration, settling of payments, future appointments scheduling, walk-in and collection of medication.
• Promote safety and comfort for seniors by interacting with them while waiting for transport during appointments.
• Liaise with office with client’s follow up medical appointment and transportation.
• Attend to senior’s needs and provide physical assistance such as buying meals, toileting, perform translation if needed) during appointments (i.e. on wheelchair)
• Hand over all medications, doctor’s notes, appointment schedules to the elderly or cluster support staff or social worker upon return to the Home.
• Inform the supervisor/manager of any abnormality of the client.
• Physically able to handle elderly on a wheelchair.
• Adhere to the Standard Operating Procedures (SOP) at all times.
• Exhibits a professional, friendliness, courteous, empathetic, compassionate and positive demeanor at all times to the clients.
• Comply with Personal Data Protection Act (PDPA) to ensure patient confidentiality, all sensitive information and privacy are safe-guarded.
• Assist in Meals-On-Wheels delivery as required.
• Perform any other duties or to undertake other responsibilities, etc as and when assigned by the supervisor or manager.

Job Responsibilities:

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Able to communicate with patients
• Co-ordinating of patient care
• Clerical Duties like data entry, documentations etc.
• Administrative support to the department

Job Requirements:

• Min. GCE N Levels / GCE O Levels
• Office hours, 5.5 days work week.
• Positive working attitudes
• Able to communicate well
• Ability to commit immediately would be preferred.

Audrey Chan Yu Jing Recruit Express Pte Ltd (Healthcare & Lifescience)

Interested candidates, please submit your resume to: [email protected]

Company EA Licence number: 99C4599

Personnel EA License: R1104782

Description:

· Report directly to the Centre Manager.

· Direct responsibility for the daycare centre as a business unit with an understanding of P&L.

· Actively drive sales volume through quick follow-ups with potential clients.

· Provide accurate information to clients on policies, procedures and service.

· Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

· At all times ensure the highest level of care are given to the patients according to regulations, SOPs and best practices.

· Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.

· Ensuring that the logistics and operational capability of the centre runs smoothly.

· Responsible for staff rostering and management.

· Participate & represent on behalf of the company’s services with confidence.

· Respond to emergencies, conduct investigations on incidents and preventive actions.

· Represent the Centre Manager in his/her absence.

· Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

· Diploma or Degree in Business Management or any other fields are welcome to apply.

· Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.

· 5-days work week. Rotational weekends (Sat & Sun) required.

· Preferably minimum 3 years in operational management role.

· Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.

· Experience working with elderly in the community would be good to have.

· Hands-on and enjoys community setting.

· Able to work independently with little supervision.

· Highly proficient in Microsoft Office and comfortable with IT.

· Able to speak local languages and dialect (preferable).

· Singaporean & PR only.

Benefits:

· Attractive base salary and incentives for driving results.

· Great opportunity for career development in a growing market and organization.

· Industry-specific training and coaching by a highly experienced team.

· Highly flexible environment to brainstorm and implement ideas.

· 15 days annual leave.

Working hours : Monday –Thursday – 8.00am to 5.30pm, Friday – 8.00am to 5.00pm

Location: Islandwide (Travel to Site)

Salary range : $1.8k - $2.5k (Salary subject to experience) + $100 Per Week (If on standby)

Key Responsibilities:

• To perform installation, servicing and maintenance works for German manufactured automated storage system.
• Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
• To ensure timely completion of installation and commissioning tasks.
• To standby 24 hours on duty roster (will provide additional standby allowance & OT)
• To provision engineering services.
• Any ad hoc duties assigned by Superior

Qualifications:

• Candidate must possess at least Professional Certificate/Nitec /Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: 1 International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

5 days, 9am-6pm

Salary: $3000- $4000 + $205 transport allowance + Transport claimable for site travel

Address: Joo Koon & Site, Overseas travelling required

Company profile:

A world leader in electric motors, electromechanical and electronic drive systems and in industrial alternators.

Job scope:

• Generate basic & detailed electrical engineering design development and electrical instrumentation input to other disciplines.
• Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop
• On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements
• Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements
• Digital solution for generator, installation, and commissioning.
• Develop & review risk analysis & procedure
• Liaise with customers on work schedule & defect findings
• Immediate response to any urgent request for on-site, on board, or offshore work.
• The writing of on-site reports, and online assistance for troubleshooting,
• Temporary transfer to the repair workshop in the event of on-site works load drop,
• Compliance with travel rules to minimize costs and ensure the security,
• The support of the Sales teams for their opportunities.

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 5 years of experience in maintenance of electrical rotating machines
• Candidate is required to work on-site or overseas for troubleshooting

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Working hours : Monday –Thursday – 8.00am to 5.30pm, Friday – 8.00am to 5.00pm

Location: Islandwide (Travel to Site)

Salary range : $1.8k - $2.5k (Salary subject to experience) + $100 Per Week (If on standby)

Key Responsibilities:

• To perform installation, servicing and maintenance works for German manufactured automated storage system.
• Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
• To ensure timely completion of installation and commissioning tasks.
• To standby 24 hours on duty roster (will provide additional standby allowance & OT)
• To provision engineering services.
• Any ad hoc duties assigned by Superior

Qualifications:

• Candidate must possess at least Professional Certificate/Nitec /Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Join us as our part-time Student Care Teacher for our centres located at Tiong Bahru and Tampines. Potential candidates would be expecting a 5 days work week (1pm to 7pm). Candidate is expected to relief teachers on Sat (2 to 3 hours) if required and compensation will be given accordingly.

It is compulsory to indicate your preference for the location in the cover letter and resume. Application will be rejected if this is not stated.

Teaching Responsibilities

- To teach Math/English/Science tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Resposibilities

- Select and print suitable enrichment worksheets from our online library resources for the children on a monthly basis
- Supervise and guide students on school homework, spelling ,听写 and in-house assessment books

- Answer sales calls and conduct centre tour to prospective parents
- Buying lunch and fetching of students from nearby schools
- Supervision of children during outdoor playtime
- Provide operations support such as restocking of food supplies, toiletries, ordering from HQ for the tuition books, arrange replacement classes, Qxpress delivery
- Able to communicate with parents on their children's progress and handle sales enquires on the centre's programmes
- Basic cleaning such as sweeping and mopping of the floor on a daily basis
- Any ad hoc task assigned by the Centre Manager

Requirements
O level, ITE and retirees are welcome to apply. Candidates must have a good knowledge of P1 to P6 Primary Math and English Syllabus prior to application. Similar work experience as a student care teacher will be an advantage.

Kindly note that the working hours are subject to changes during the school holidays. Compensation will be given if extra work hours are required.

- Hourly paid position $10 to $12 per hour

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

• Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.
• Training will be provided.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

JOB MISSION

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by our regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day-to-day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day-to-day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face-to-face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

Working hours : Monday –Thursday – 8.00am to 5.30pm, Friday – 8.00am to 5.00pm

Location: Islandwide (Travel to Site)

Salary range : $1.8k - $2.5k (Salary subject to experience) + $100 Per Week (If on standby)

Key Responsibilities:

• To perform installation, servicing and maintenance works for German manufactured automated storage system.
• Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
• To ensure timely completion of installation and commissioning tasks.
• To standby 24 hours on duty roster (will provide additional standby allowance & OT)
• To provision engineering services.
• Any ad hoc duties assigned by Superior

Qualifications:

• Candidate must possess at least Professional Certificate/Nitec /Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Customer Service Associates

• 5.5 Days; 11am-8pm/11am-4pm
• $2500-$3000 (Depends on experience)
• Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Responsibilities:

• Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.
• Providing support during emergency situations.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.
• Managing and addressing the daily living needs of residents in the Hostel.
• Establishing positive relationships with residents.
• Participating in task forces to assist and execute required tasks.

Job Requirements:

• Capability to work night shifts.
• Independence, resourcefulness, and responsibility.
• Firm commitment to upholding standards and responsiveness in dealing with individuals.
• Strong communication and writing skills.
• Proficiency in MS Word, Excel, and similar tools.

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine the level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources. Bachelor’s degree or equivalent and relevant work experience.

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Petrol/Diesel Engines or Generator Sets
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Customer Service Officer

• Salary: $ 2.2k to $ 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit MRT

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for providing exceptional customer service and support. This role involves handling inbound queries, managing equipment rental bookings, and identifying opportunities to increase sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

My client is looking for a Boutique Assistant to join their dynamic team:

• Customer service
• Sales and promoting of products
• Cashiering (POS system)
• Packing of products/hampers
• Ensure products display nicely
• Cleanliness management
• Perform inventory
• Ice-cream handling (company will be sponsoring for the FNB certificate course after confirmation, half day course)
• Training will be provided

Other information

• Working schedule of 9 hours per day (include 1 hour of break time), following a retail shift work schedule
• 6 days off per month
• Overtime will be compensated in accordance with the company’s policies
• 12 days of annual leave, 14 days medical leave, staff discount, medical benefit, etc.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working day: 5.5 days work week
Working Hour: Monday to Friday (9am – 5pm) | Saturday (9am – 1pm)
Salary range: $2000 - $3,000
Location: Napier Mrt

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Customer Service Associates

5.5 Days; 11am-8pm/11am-4pm

$2500-$3000 (Depends on experience)

Location: North Bridge Road [ City Hall ]

Job Scope:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers in-person and over the phone.
• Monitoring customer satisfaction levels.
• Communicate and coordinate with peers.
• Handle enquiries and requests
• Filing/documents management
• Customer service

Job Requirements:

• Training provided
• Minimum O levels is required

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Handle full spectrum of AR, AP
• Manage General Ledger data entries

Requirements:

• Diploma in Accounting
• At least 1 years of accounts/book keeping experience in shipping industry
• Proficient in Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996