Total 6,679 hr officer job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. Technical Duties (Lab maintenance, AV support, photocopiers)

2. Procurement matters

3. Photography and Design support

4. Staff training coordination

5. Facility bookings (for staff usage, interview setups)

6. Staff welfare management (pantry)

7. Reception counter duties

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

To Apply, kindly click on the "APPLY NOW" button.
We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

$3,200 - $3,800

5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

Outreach and engagement of seniors within service boundary

Active ageing programme

Befriending and Buddying

Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Working Day: Mon to Fri

Working Hours: 9am- 6.30pm

Salary: $2500- $2800

Location: Kallang Avenue

Job objectives:

Responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers.

Job scope:

• Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
• Provide timely and accurate clarification and advice to customers’ enquiries
• Co-ordinate repair service for damaged goods
• Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues
• Provide feedback and suggestions for new product designs, improving sales
• Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
• Liaise with suppliers and manufacturers over matters relating to production and design
• Monitor inventory transactions and track stock movements
• Daily invoicing and order processing
• Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status
• Assist with filing, scanning and photocopying of documents
• Pick and pack stocks, housekeeping of stockroom

Requirements:

• GCE 'O' level and above
• Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)
• Able to travel overseas when required (overseas suppliers and manufacturers)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

With business expansion, we're looking to hire a Singapore based Service Technical Officer to provide service to regional key accounts.

For this role, you will need to

■ Commission, calibrate and maintain the performance of the sensors;

■ Provide effective solutions to customers' concerns.

■ Communicate with clients’ engineers and other technicians to ensure that

services are delivered effectively.

■ Promptly following up on service requests and providing customer feedback.

■ Prepare presentations and conduct training to the customers to keep up to date with

the latest developments of the sensors;

■ Write reports and present findings to the Manager after each service visit.

Job requirement

■ Diploma in any field (engineering related major is preferred)

■ At least 2 years of technical service experience within engineering space,

candidates with engineering background are welcome to apply.

■ Team player and independent, good communication skills.

Location: Clementi or Pasir Ris


Purpose of the Job:

· Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays

· Plan, coordinate and execute programmes during Term and School Holidays

· Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual

· Ensure the safety, security and well-being of students at all times

· Be a responsible, good role model for the children.

Key Role/Job Function:

1. Manage a group of about 20 students (7 – 12 years)

2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)

3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)

4. Plan and conduct child appropriate social and recreational activities and holiday programs

5. Ensure the safety, security and well-being of students

6. Address classroom disciplinary issues and teach expected behaviour using positive behaviour support system

7. Prepare/organise and execute/conduct creative learning activities and outings as required

8. Support the holistic development of students in alignment with organisation’s goals

9. Fetch students from a nearby school to the Centre

10. Handle administrative classroom management tasks

11. Maintain regular communication with student’s parents

12. Foster good working relationships with students, parents, team members and volunteers

To maintain a Commitment to Professionalism

· Understand the philosophy of the programme and can describe its goals and objectives to others

· Support the centre’s code of ethics conduct

· Engage in ongoing staff development to improve personal and professional skills

· Enjoy working with children in a group setting and demonstrates a positive attitude in her role

· Keep all personal information about children and families confidential

· Work cooperatively with other staff members, accept supervision and help promote a positive atmosphere in the centre

· Attend staff meetings, workshops, functions and in-service training provided by company

· Take on any other duties as and when assigned by your immediate superior/ management

Management Support Officer, Bar Admission and Examinations (3-year contract, renewable basis)

Reporting to the Head of Operations (Bar Admission and Examinations), the successful candidate will be a part of the Bar Admission and Examinations team. Main responsibilities will include:

1. Processing applications for courses, examinations and admission to the Singapore Bar.
2. Performing administrative tasks relating to the full suite of work undertaken by the department.
3. Ensuring proper documentation of work processes.
4. Responding to enquiry emails from candidates and applicants.
5. Any ad hoc projects or duties.

The successful candidate may look forward to emplacement or contract renewal towards the end of the 3-year contract based on work performance. The initial appointment grade will commensurate with the selected candidate's relevant work experience.

We are looking for someone who is:

• A good team player with strong planning, organisational and analytical skills
• Able to work independently with initiative and minimal supervision
• Proficient in written and spoken English
• 'A' Level, NITEC, Diploma holder with 1-2 years of relevant experience

Interested applicants, please send in your detailed resume, indicating your current and expected salary, contact number(s), notice period, and date of availability. We regret to inform that only shortlisted candidates will be notified

Location: 119 Airport Cargo Rd, Megaplex, Singapore 819454

Job description:

• Responsible for overseeing and managing various aspect of logistis and transport operations
• Overseeing transport operation which includes manage LSP relationships, negotiating and ensuring to meet customer/sales requirements
• Leading and managing a team providing guidance, coaching and support.
• Supervising warehouse operations, including orders, inventory control, storage and loading bay planning
• Monitoring and analyzing performance indicators (KPIs) to assess LSP's performance.
• Handling VNJ shipments to Indonesia (Booking via Air & Sea LCL/FCL, Certificate of Origin, Cargo Inventory, Liase with DGR team)
• In-charge of Colorcon warehouse (Monitor Inbound & Outbound shipment, Stock up warehouse supplies, Monthly report, Monthly billing)

Additional Task Assigned (if any)

• Assigned as company's First Aider
• Safety Managemennt Officer (SMO)
• Fire Warden
• Part of BCP team
• Handle ac-hoc shipments

Job Requirements:

• Preferably minimum 1-3 years related experience in Logistic background
• Candidate possess minimum Diploma in Operation Management/Supply Chain)

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description

• Industry/ Organization Type: Industrial Machinery Installation & Rental
• Position Title: Customer Support Officer/ Customer Service Officer (Operations)
• Working Location: Tuas
• Working Hours: 5 Days, Tuesday – Friday (8 am – 6 pm)/ Sat (8 am – 5 pm)
• Salary Package: Basic Up to $2,800 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer calls, texts, and emails, ensuring high-quality customer support.
• Conduct first-level investigations into customers' complaints.
• Escalate complex issues to relevant departments or management when necessary.
• Coordinate with the technicians to schedule and confirm service appointments.
• Organize servicing schedules and liaise with technicians on day-to-day operations.
• Foster customer engagement, focusing on satisfaction and building loyalty.
• Execute additional tasks as delegated by your Superior.

APPLY NOW!!!

• Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
• Minimum 1 to 2 years relevant experience in call centre/ customer service.
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*3 permanant fixed shift available

Morning: 6.50am - 3.10pm

Afternoon: 2.40pm - 11pm

Night: 10.45pm - 7.05am

Student Care Teacher | Full Time/Part-Time | AMK

• Working Hours:
• Full Time: Monday-Friday [9am-6pm/10am-7pm]; standby 1 half day Saturday per month
• Part Time: Monday-Friday [1pm-6pm/1-7pm]
• Salary: Full Time: $1800-$2200; Part Time: $10-$15/hr
• Location: Full Time: Clementi, AMK ;
• Part Time: CCK, AMK

Requirement:

• Diploma in any field
• 1 - 2 years in related field

Job Scope:

• Supervising and guiding the P5/P6 children with their homework
• Planning and delivering activities and programmes, such as character development programme, enrichment activities

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Working Day: Mon to Fri

Working Hours: 9am- 6.30pm

Salary: $2500- $2800

Location: Kallang Avenue

Job objectives:

Responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers.

Job scope:

• Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
• Provide timely and accurate clarification and advice to customers’ enquiries
• Co-ordinate repair service for damaged goods
• Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues
• Provide feedback and suggestions for new product designs, improving sales
• Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
• Liaise with suppliers and manufacturers over matters relating to production and design
• Monitor inventory transactions and track stock movements
• Daily invoicing and order processing
• Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status
• Assist with filing, scanning and photocopying of documents
• Pick and pack stocks, housekeeping of stockroom

Requirements:

• GCE 'O' level and above
• Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)
• Able to travel overseas when required (overseas suppliers and manufacturers)

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Academic Officer (Assessments and Progressions) - International School

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $3000 - $4000

Overview and Objective of the Position

• The Student and Academic Services Officer is to provide extensive administration support to academic staff and maintain the applicable academic systems for school.

Job Duties:

1. Assessments and Progressions

• Acquire and maintain up-to-date knowledge of the examinations systems, including policies, procedures, rules and regulations laid down by school.
• Ensure all examination papers and stationery are adequately stocked and inventory maintained, being responsible for their strict security for storing, recording and dispatching before and after examinations.
• Ensure for online assessments and examinations, required test links and other submission link points are set-up.
• Ensure all necessary stationery and materials, and other requirements are provided for examinations.
• Organise appropriate arrangements for the support of students with special examination requirements (e.g. dyslexia, disabled) in conjunction with the Director of Academic Services.
• Receive and process student’s applications for exam clashes, ensuring approval from the University or relevant body for alternative arrangement is received.
• Create progressive assessments schedules, ensuring assessment dates are aligned with the dates on each respective Unit Outlines and obtaining necessary approval from each respective Unit Coordinator.
• Make appropriate room arrangements for all progressive assessments and examinations, ensuring proper invigilation is put in place and publicising the examination schedule to staff and students.
• Ensure all progressive assessment papers and examination papers are vetted for completeness according to guidelines.
• Ensure all progressive assessment papers and final examination papers are catalogued and stored in a secured area.
• Assist in the supervision and management of invigilators, with the support from the Manager, including recruitment and training on a rolling and continuous basis to ensure sufficient invigilator are available for deployment every study period.
• Create appropriate timetable for invigilators, ensuring each invigilator is provided with an up-to date timetable covering the study period, whenever necessary.
• Collate and process invigilators’ timesheet, ensuring payment is processed within timeline for submission to the Finance Department for disbursement.
• Ensure students’ records in the Student Management System are accurate to facilitate the printing of Certificates and Transcripts.
• Check Certificates and Transcripts from school for completeness and facilitate the distribution of the documents to graduated students.

2. Students Systems Management

• Provide students advice on course requirements, including processes, procedures and compliance on academic matters.
• Co-ordinate student enrolment systems, assisting new and continuing students with their enrolments.
• Receive and process requests for review of papers, and appeals against results, liaising as required with relevant colleagues regarding educational aspects of such actions.
• Receive and process application for extension or deferred assessments in accordance with each respective education partner’s policies.
• Acquire knowledge of academic misconduct and be acquainted with its policies. Handle cases of academic misconduct, including plagiarism and cheating in accordance with each respective education partner’s policies, ensuring each case is followed up and recorded duly.
• Identify and track students at risk to provide relevant counselling and referring them to relevant academic skills support class.

3. Marking and Moderation

• Organise the marking of assessments and distribute assessments marking guidelines to lecturers, ensuring timely return of scripts and marks, including students’ feedback.
• Receive and process invoices for marking fees, ensuring accuracy of the entries and payment processed within timeline for submission to the Finance Department for disbursement.
• Manage assessment moderation in accordance with each respective education partner’s policies, ensuring outcomes from the Unit Coordinators are sent to the lecturers for actions if required.
• Co-ordinate the release of results and return of assessments post moderation within stipulated deadlines.

4. University Procedures

• Ensure student academic progress is in accordance with regulations.
• Assist with the preparation of Board of Examiners reports and documents. Attend the Board of Examiners every study period.

5. Academic Support

• Provide support and assist students with academic enquiries.
• Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.
• Support academic staff for course delivery requirement.
• Assist in preparation of class lists.
• Manage students and teaching staff surveys including the creation of the surveys, results compilation and analysis.
• Assist with preparation of Student ID cards.
• Process and prepare students’ letter requests.

6. Others

• Ad-hoc tasks assigned by the Senior Manager (Academic).

Job Requirements:

• Diploma in Business Administration / relevant discipline
• Preferable with experience in dealing with International Students.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Student Care Supervisor

$3300 – 3800

5 days, Monday-Friday; 900am to 6.00pm

Location: Pasir Ris

Purpose of the Job:

· Plan, coordinate and execute programmes during Term and School Holidays.

· Provide students with a caring, stimulating environment to learn, close supervision and guidance during the after school hours and school holidays.

· Help students grow in all aspect of life - emotional, social, physical, intellectual and spiritual.

· Ensure the safety, security and well-being of students at all times.

· Be a responsible, good role model for the students & teachers.

Requirements

· Diploma/Degree in any discipline

· At least 2 years of supervisory experience

· Certificate in student care

Centre Executive

Working days: 5 days (Off on weekdays, Both Sat & Sun have to work)
Working Hours: 9am - 6pm
Working location: Newton area
Salary: $3000 - $3500

Job Description:

• The role of the CENTRE EXECUTIVE is the day to day running of centre in order to provide quality service and further the development and reputation of centre by building strong and lasting relationships with parents, children and teachers.

Job Responsibilities:

• Overview, planning and implementation of programmes with particular focus on customer service, and teacher management.
• Overview, planning and implementation of logistics and operations.
• liaise and coordination with management, creative head/s, administrative and
  teaching staff.
• To ensure delivery of high quality customer service and work practice standards.
• General management and supervision of centre's facilities and responsibility
  for the health and safety of children, parents, staff members, and teachers.
• Overview, planning and implementation of the Academy's support services in off-site
  locations and related projects, events, and programmes.
• Plan, implement and support promotional and marketing initiatives and activities in keeping with the general mission of the Academy.
• Any other ad-hoc duties related to centre.

Requirement:

• Diploma or Degree in related fields.
• Willing to work on weekends.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Pharma MNC

Location: Suntec

titile: Service Desk Officer (1 year contract)

Salary: 3-4K

• Provide helpdesk support, resolving first-level user problems and performing basic troubleshooting.
• Assist with installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
• Log and resolve service desk calls, keeping end users updated.
• Collaborate with vendor support contacts to resolve technical issues.
• Coordinate with international IT support staff to address user problems.
• Ensure seamless interconnectivity of desktop computers with various systems in a client-server environment.
• Manage ongoing PC re-image program using Intune.
• Train staff on hardware and software usage.
• Recommend and perform system upgrades as needed.
• Assist in purchasing, building, and deploying IT-related hardware and software.
• Maintain IT inventory through hardware and software audits.
• Experience with Azure environment.
• Provide support for Video Conferencing systems.

Note: Only shortlisted candidates will be contacted for interviews. Thank you for your interest.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]g

• Handle calls and emails, meet brand standards.
• Manage bookings via OTAs and website.
• Convert inquiries to actual room bookings.
• Upsell rooms efficiently and timely.
• Update booking systems and maintain records.

Requirements:

• Minimum 1 year of relevant customer service/front desk working experience.
• Customer-service oriented.
• Keen interest in hospitality industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies