Total 127 it specialist job vacancies in Customer Service category in d05 clementi new town hong leong garden pasir panjang

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Roles & Responsibilities:

· Provide technical support and Install computer hardware, software and networks to new or exit staff

· Maintain and update IT inventory

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad) is an advantage.

· Assist and renew of licensing (AutoCAD)

· Setting up Printer software

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

Responsibilities and Duties:

· Coordinate and deliver IT Help Desk services to SLH end-user community, ensuring prompt response and resolution of IT issues and requests.

· Facilitate timely onboarding and offboarding of users.

· Maintain the accuracy and quality of IT asset inventory.

· Carry out patching, maintenance and refresh of end-user devices and applications.

· Ensure all end-user devices comply to SLH security policies and processes.

· Provide administrative and support expertise in Microsoft Windows devices, Microsoft 365, anti-malware software, active directory, security patch management and other frequently used applications.

· Troubleshoot and resolve common end-user device issues, e.g. network, wifi, printing, security, etc.

· Provide management with timely and accurate report of end-user device health and security posture.

· Participate in IT projects.

Job Requirements:

· Minimum a Diploma in Computing, with at least 2 years of IT experience providing end-user computing support

· Proven ability to work in a fast-paced and dynamic environment

· Strong organizational and multitasking skills.

· Excellent time management and ability to meet deadlines

· Resilience and the ability to handle stressful situations effectively

· Strong communication and interpersonal skills.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

We are looking for Shared Services Support Specialist, they are responsible for ensuring smooth onboarding of new employees by providing necessary IT equipment, managing access cards, and assisting with facilities and tenant management. This role also supports organizing company events and coordinating cafeteria operations to ensure a positive and productive workplace environment.

Roles & Responsibilities

1. IT Onboarding:

• Coordinate with HR and IT departments to ensure new employees are set up with the necessary IT equipment (laptops, phones, software, etc.) and user accounts.
• Assist in troubleshooting IT-related issues for new employees during their first days.
• Ensure smooth access to internal systems, tools, and network setups for new hires.

2. Access Card Management:

• Issue and manage access cards for employees, contractors, and visitors.
• Maintain access control records, ensuring security protocols are followed for issuing, retrieving, and deactivating cards.
• Work with security and facilities teams to ensure smooth access for staff and visitors.

3. Facilities and Tenant Management:

• Oversee the maintenance and operation of office spaces, including managing office supplies, furniture, and equipment.
• Collaborate with vendors and service providers to ensure the facilities are running smoothly and meet company requirements.
• Assist in managing relationships with tenants or other external partners in the office building.
• Report maintenance issues and ensure timely resolution.

4. Event Organization:

• Assist in planning, organizing, and coordinating internal company events such as team-building activities, town halls, and corporate celebrations.
• Coordinate event logistics including venue booking, catering, materials preparation, and attendee communication.
• Work with cross-functional teams to execute event plans successfully.

5. Cafeteria Support:

• Provide assistance in the management of the cafeteria or employee food services, ensuring employees have access to quality meals, snacks, and beverages.
• Monitor cafeteria services to ensure cleanliness and high standards.
• Help organize special catering for events or company-wide meetings as needed.

Any ad-hoc duties as assigned.

Requirements

• Minimum Nitec Cert
• Previous experience in IT support, facilities management, or event planning is preferred.
• Strong communication skills and the ability to interact with employees across various levels.
• Organizational skills with attention to detail and the ability to manage multiple tasks.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with basic IT troubleshooting.
• Experience with access control systems or similar security tools is a plus.
• Ability to work independently and as part of a team.
• Only Singaporeans are able to apply.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Benefits:

• Basic salary up to $7000 (Depending on experience)
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic salary up to $7000
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic salary up to $7000
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Working Location: Pandan Road

Working Time: Mon - Fri , 8:30am - 6pm

Job Description

● Administer and configure infrastructure systemsand applications (e.g. Active Directory Services,Data Centre, video conferencing, audio system,telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy,wireless, etc.), desktop, mobile devices and other remote devices.

● Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

● Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

● Draft and update technical documentation such as administration & user guides.

● Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

● Source for product solutions and vendors/suppliers for required projects.

● Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

● Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

● Minimum of one year of relevant experience

● Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

● Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

● Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

● Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

● Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred

● Experience with Veeam, VMware, and UNIX/Linux is an added advantage

● Experience in API/Web Programming and Database Administration is an added advantage

● Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Benefits:

• Basic salary up to $7000
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Position :IT/Data Centre Technician (Server/Hard Disk)
• Location : Lok Yang Way
• Working hours : 5 days, Monday to Friday (8.00 am to 5.30 pm)
• Salary (commensurate with experience) : Up to $3400 + AWS + Performance Bonus + Meal
• Duration : Permanent
• Industry :Logistics MNC

Main Responsibilities:

• Perform physical and technical tasks of low complexity on Data Center Infrastructure equipment (servers infrastructure, network infrastructure, or equipment DC floor)
• Install, troubleshoot, and maintain servers, networking equipment, and cabling
• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.)
• Learn and apply diagnostic methods to troubleshoot data center equipment
• Use hardware/software tools and workflows (automation) in support of these tasks
• Strictly follow policies, processes, and procedures related to data center environment
• Perform maintenance on a timely basis with adequate recordkeeping
• Maintain supply of spare parts inventory
• Ensure equipment is started up properly and maintain equipment with minimal downtime
• Locate sources of problems by observing and listening to mechanical devices in operation.
• Maintain documentation of performance of preventive maintenance, equipment repair, part usages and other documentation
• Ensure a safe working environment and perform maintenance in a safe manner

Requirements:

• Min intermediate Vocational Education in maintenance, hardware repair or equivalent
• Minimum 1 years of experience
• Experience in Lean Principles warehousing.
• Basic knowledge of Linux OS a plus
• Able to identify basic network components and perform fiber and cabling handling
• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided)
• Physically fit to carry heavy goods
• Willing to work shift hours when required

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

General information

As a Service Sales Specialist , you will be responsible for helping to drive sales volumes and margins across the service product portfolio and regularly updating the database with changes made on-site.

Reporting to Service Sales Manager, you will be playing a crucial role in implementing the service sales strategy, with a focus on penetrating installed base and promoting various upgrade, retrofit and value-added solutions.

This position is based in Singapore.

Your responsibilities

• Understanding the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed.
• Utilizing IB database to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market.
• Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios.
• Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Communicating contract details in accordance with ABB offering and strategy. Managing administrative sales processes.
• Contributing to risk assessments related to price and quality. Registering required information into the appropriate customer database.
• Translating the needs of customer into relevant ABB Service offerings and solutions.

Your background

• Degree/Diploma in Electrical /Electronic Engineering or equivalent
• Possess 3 to 5 years of working experience in Engineering/Service Sales.
• Hands-on experience on Electrical Medium and Low voltage system servicing will be an added advantage.
• Highly sales driven and with the ability to develop and manage customer relationship.
• A collaborative, solution-focused approach, with strong written and spoken communication skills.

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Benefits:

• Basic salary up to $7000 depending on experience
• Annual performance bonus
• AWS
• Location: Commonwealth
• 5 days work week

Key Responsibilities:

• Design and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE)
• Lead virtualization initiatives using industry-standard platforms (VMware vSphere, Hyper-V, or KVM)
• Design and manage Storage Area Networks (SAN/NAS)
• Implement and administer key management and encryption, Active Directory, AD Public Key Infrastructure and Network Policy Server RADIUS services
• Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server
• Implement and administer backup solutions like Veeam or Acronis
• Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues
• Investigate and resolve complex technical issues related to Windows Server systems
• Coordinate with third-party vendors, IT providers, and external support for effective service delivery
• Other IT related duties

Requirements:

• Min Degree in Computer Science, IT or related field
• Min 5 years of working experience in IT infrastructure engineering with a focus on windows server administration
• In depth knowledge of Active Directory

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior