Total 2,539 it specialist job vacancies in Customer Service category in Singapore

Enrichment Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Discuss during interview.
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

• Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position.

Roles & Responsibilities:

1. 5.5 working days, weekend and PH not working.
2. Carry out daily shop operation and duties.
3. Manage and ensure the cleanliness, opening and closing of shop
4. Respond to customer queries, follow the job process as stated in the laundry procedures.
5. Ensure all payments received are accurate and tally with the daily sale reports.
6. Register new customer & update customer database.

Skills:

1. Basic knowledge of garment material and laundry cleaning process
2. Good command of English in both verbal and written communication
3. Confident with a pleasant disposition and well-groomed
4. A friendly personality and meticulous working attitude
5. Able to work independently.
6. Retail or admin experience preferred.

Job Description:

• You will provide prompt and quality front-line services to patients.
• Your role will involve registration and scheduling appointments for patients and collecting of payments from patients.
• You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department.

Job Requirements:

• GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The team provides IT support for employees and manages the IT Concierge across various primary locations. The proposed manpower will be required to operate on-site, and may need to make ad-hoc trips to other locations as part of work requirements. The scope of work for the team, but not limited to, is as follows:

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

This person will be in-charge of the entire sales order fulfilment, procurement and logistics operations for the company.

Responsibilities:

· Manage sales order fulfilment, procurement and logistics operations for the company

· Responsible for optimizing all aspects of the company's operational processes, including procurement, sales administration / order fulfilment, lease management and logistics operations

· Fulfil clients’ orders, manage end-of-lease (EOL) operations, and ensure operational effectiveness while meeting budgetary goals and ensuring client satisfaction

· Lead and oversee various functional teams

· Overseeing sales administration support and the processing of sales orders from clients’ PO receipt to delivery and billing, ensuring accuracy

· Collaborate closely with sales teams to address any work matters related to order fulfilment and delivery

· Maintain good supplier / partner working relationships to ensure timely delivery of goods and services

· Collaborate closely with suppliers / partners to coordinate shipment delivery

· Manage procurement processes, encompassing inventory part number creation, purchase order issuance, order tracking and goods receipt entry

· Implementing corrective actions to maintain optimal inventory levels and operational efficiency

· Provide leadership for management of EOL processes for all leased assets

· Overseeing activities such as tracking assets collection progress, providing management with visibility of status and highlighting business impacts with resolution recommendations and driving process improvements

· Manage quoting processes to customers to minimize costs and improve profitability

· Oversee logistics operations, including inventory management, warehouse operations and delivery processes leveraging logistics service providers Continuously optimize workflows to minimize costs and enhance delivery service levels

· Monitor logistics service provider performance closely, providing regular feedback to maintain the high service level standards

· Conduct vendor evaluation process, ensuring that the best forwarder / service provider is chosen based on criteria such as reliability, cost-effectiveness and service quality

· Develop, manage budgets for operations-related expenses and monitoring expenses Ensure compliance with relevant regulations and company policies related to procurement, order processing, logistics, supporting internal and external audits as needed

Requirements:

· Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics or related field

· Proven experience in Operations Management, preferably in IT Distribution and Technology sector

· Strong leadership skills with the ability to motivate and manage team

· Proficiency in relevant software and systems for inventory management, procurement and logistics

· Excellent communication and interpersonal skills, with the ability to thrive in a fast-paced environment

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Job Description:

• Set up and fix hardware like printers, computers, and projectors.
• Solve issues with network connections, Microsoft Office, HR and Accounts Software, Adobe, and more.
• Talk with IT suppliers about maintenance and software licenses.
• Work with suppliers to buy office tech equipment and needed software.
• Keep IT systems safe by installing antivirus software on all computers and backing up data every week.
• Make LAN networks and give out IP addresses when needed.
• Support all users through the Helpdesk.
• Copy system images and set up new computers, including email setup.
• Help set up CCTV cameras in the office and for users.
• Know a lot about the latest operating systems and network setups.
• Do other IT tasks, like updating the company website.
• Keep track of software and hardware and make sure records are accurate.
• Do other extra tasks as needed.

Requirements:

• Diploma/Degree in Information Technology/Computer Science or equivalent
• Minimum 2 - 3 years of experience as inhouse IT
• Proficient in Microsoft Windows XP, Windows Vista, Windows 7 operating systems
• Proficient in Microsoft Office 2003, 2007, 2010 and Microsoft Outlook email client

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• Set up and fix hardware like printers, computers, and projectors.
• Solve issues with network connections, Microsoft Office, HR and Accounts Software, Adobe, and more.
• Talk with IT suppliers about maintenance and software licenses.
• Work with suppliers to buy office tech equipment and needed software.
• Keep IT systems safe by installing antivirus software on all computers and backing up data every week.
• Make LAN networks and give out IP addresses when needed.
• Support all users through the Helpdesk.
• Copy system images and set up new computers, including email setup.
• Help set up CCTV cameras in the office and for users.
• Know a lot about the latest operating systems and network setups.
• Do other IT tasks, like updating the company website.
• Keep track of software and hardware and make sure records are accurate.
• Do other extra tasks as needed.

Requirements:

• Diploma/Degree in Information Technology/Computer Science or equivalent
• Minimum 2 - 3 years of experience as inhouse IT
• Proficient in Microsoft Windows XP, Windows Vista, Windows 7 operating systems
• Proficient in Microsoft Office 2003, 2007, 2010 and Microsoft Outlook email client

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions; and
• Communicate and collaborate with a regional/global IT team members

Qualifications

• Fluent in English (both written and verbal)
• Diploma in Computer Science or Information Technology;
• At least 1 year of experience in a help desk or IT Support role; and
• Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.
• Mainly based at One-north office and open to travel to another office (Boon Keng/ Bendemeer) on ad-hoc basis

We are seeking a professional and customer-oriented Office Building Concierge Specialist to provide exceptional service to tenants and visitors in a prestigious office building located in the Central Business District.

CONCIERGE SPECIALIST (x10)
Permanent / Onsite role
Job Location: Central, Singapore

Key Responsibilities:

• Greet and assist tenants and visitors with a friendly and professional demeanor.
• Manage and coordinate building access and security protocols.
• Handle tenant inquiries and requests, providing accurate information and resolving issues promptly.
• Maintain the lobby and reception area, ensuring it is clean and presentable.
• Coordinate with building management and maintenance teams to address any facility issues.
• Assist with scheduling and coordinating building services, such as deliveries, maintenance, and events.
• Monitor and manage visitor logs and tenant directories.
• Provide information about local amenities, transportation, and services as needed.

Qualifications:

• Previous experience in a concierge, front desk, or customer service role, preferably in a corporate or office building setting.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Professional appearance and demeanor.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency with basic computer applications (e.g., MS Office, visitor management systems).
• Knowledge of local area and amenities is a plus.
• 
  

NOTE:
Interested candidate please send your updated CV directly to [email protected]

Thank you!

EA Licence No: 19C9807
Registration No: R1114636

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

Job Scope:

• Dealing with passenger and aircraft boarding and parking position info
• Monitoring different systems health and check logs.
• report if anything amiss and seek level 2 for advice before act.
• Daily preventive maintenance check and corrective maintenance when fault arise.

Location:

Changi Airport

Remuneration:

$2300-$2500 basic

$200 shift allowance

$500 annual medical incentive

Working hours:

Rotating Shift, 9am to 9am / 9pm to 9am

Requirements:

• Minimum Nitec/Diploma in IT/Engineering (Mechanical, Electrical, Electronics) or any related field
• Teamwork personality
• Working in server room, so need to withstand coldness for prolonged periods
• Need to be physically fit to walk from server room to server room & terminal to terminal

Interested applicants may submit your detailed resume in MS Words format to:

Email: [email protected].

Please include your:

1) Reason for leaving

2) Current Salary

3) Expected Salary

4) Notice Period

Jaslynn Koh Li Wei (R1546523)

EA Lic: 13C6614

In the context of team expansion, Neurones IT Asia is looking for an IT Support Engineer in Singapore. The successful candidate will be a competent and dedicated resource who is able to value-add in terms of the job scope listed.

Responsibilities

• Provide on-site/remote support to customers across Singapore [remote and on-site for APAC region]
• Taking care of IT Infrastructure Support for Southeast Asian customers.
• To ensure any incident and service request is fully recorded, managed, and tracked.
• You will be working at the client side and at the same time will be part of in-house service team.

Technical Skills

• At least 3 plus years of relevant working experience with Active directory experience.
• A minimum of 2 years of experience in Desktop (Windows desktop, application, within a medium or large-sized organization.
• Windows 7 & 10 expertise.
• Flexible to widen their skillsets in System/Infra side as well.
• Excellent communication skills and learning mindset

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Extendable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

We are looking for IT Support Specialist to be outsourced to our clients from the healthcare industry.

Job Description:

• Transfer email instructions to SharePoint using Excel.
• Coordinate appointment bookings with stakeholders.
• Ensure timely document saving in SharePoint.
• Prepare weekly and monthly reports.
• Handle feedback, assist in proposal preparation, and collaborate with internal departments.

Requirement:

• Minimum Diploma in any field
• Candidates with piror experience in the healthcare sector is preferred
• Able to do 3 rotation shifts including weekend / public holidays
• Proficient in Microsoft office

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000 + Performance Bonus
• Duration: 5 years contract (Extendable)
• Monday to Friday: 8.30am to 6.00pm

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Requirement:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office

Responsibilities:

• Efficiently install, configure, and troubleshoot a range of hardware, including printers, computers, projectors, and IT peripherals, ensuring smooth operation throughout the organization.
• Resolve network connectivity issues and software application challenges promptly, ensuring seamless operations of essential tools like Microsoft Office, HR and Accounts Software, and Adobe suites.
• Cultivate strong partnerships with IT vendors, facilitating hassle-free maintenance and timely software license renewals to uphold operational efficiency.
• Streamline procurement processes by liaising with vendors to negotiate purchases of essential office equipment and software, optimizing resources and enhancing productivity.
• Uphold the organization's digital security through meticulous management of IT security measures, including antivirus maintenance and robust data backup protocols.
• Spearhead the setup of LAN networks and IP address allocation, contributing to a well-connected and efficient workplace environment.
• Provide timely and effective helpdesk support to all users, ensuring minimal disruption to their workflow and maximizing productivity.
• Facilitate seamless onboarding processes by setting up new PCs and notebooks, including personalized email configurations and mailbox setups.
• Contribute to workplace safety and security by assisting in the setup of CCTV systems throughout office premises.
• Stay updated with technological advancements, continuously refining knowledge of the latest operating systems and network protocols.
• Support the organization's success by performing diverse IT-related tasks, including website updates and meticulous inventory management.
• Adapt to evolving needs by embracing ad-hoc duties as assigned, demonstrating flexibility and commitment to the team's objectives.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

• Propose workable solution within SAP with minimal customisation, starting from research, development until deployment with complete documentation.
• Project management – the discipline of initiating, executing, and completing the S/4HANA upgrade.
• Customer focused – the ability to understand and work towards meeting business users' needs.
• Strong team player who manages the vendor towards the outcome internal stakeholder want.
• Strong communication skills with ability to bridge business needs with SAP system solutions.
• Delivers quality work consistently i.e. service internal stakeholders post go-live with minimal supervision.
• Might be required to travel oversea for work purposes.

Requirement

• Minimum 5 years' experience in Information Security.
• Specialization in SAP module specific skillsets in SAP FICO, MM, SD, CS, BPC
• SAP Analytics Cloud is an added advantage.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @alexgohhl

Alex Goh Hock Leong

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License number : 99C4599

Personnel EA License: R1763413

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)