Total 3 logistic coordinator job vacancies in Customer Service category in d27 yishun sembawang

Responsibilities

1. Attend to customer’s incoming calls, SMS and Whatsapp messages
2. Update of customer information on internal database
3. To support sales
4. To place outbound cold calls and provide good customer services
5. To keep our customers informed on the latest update and ongoing promotions
6. To be inquisitive and sensitive towards customers’ requirements and concerns over call
7. Other administrative duties as assigned from time to time

Roles and Responsibilities

Candidates are expected to: -

• Source for suppliers and assist in preparing quotation(s) to support operations
• Assist with verification of worker overtime hours
• Assist with security clearance for entry to restricted areas
• Answer phone calls, create spreadsheets and file documents where necessary
• Handle general administrative and clerical duties
• Assist with ad-hoc administrative or event-related duties if required

Requirements

A successful candidate will possess: -

• A minimum GCE N Level qualification
• Ability to work independently with minimum supervision
• Resourcefulness to find solution(s) to operational issues
• Immediate availability

Working Hours:

• Mon to Fri: 8am to 5:15pm
• Alternate Sat: 8am to 12pm (work-from-home arrangement)

Job Description

We are seeking detail-oriented Customer Service Coordinator to join our team. In this role, you will assist in ensuring seamless customer interactions and providing support to our customers. If you have a good background in customer service, attention to detail, and proficiency in office tools, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Assist in the onboarding process for new customers, ensuring a smooth transition and sheduling appointments for technicians.
• Promptly respond to client emails and calls, taking immediate and effective action to address their needs.
• Coordinate all aspects related to customer interactions, including providing necessary documentation, generating reports, and addressing customer inquiries.
• Consolidate reports for clients and/or invoicing purposes, ensuring accuracy and completeness.
• Maintain good rapport with both new and existing clientele.

Requirements

• Proficient in Office 365, Microsoft Excel and Words.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Ability to work collaboratively as a team player with minimal supervision.
• Fluent in spoken and written English.
• Knowledge of pest control and/or facility management is an advantage.

Please Whatsapp To 9007 4056 Your Resume Or Any Enquiries