Total 4,154 network engineer job vacancies in Customer Service category in Singapore

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Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Field Service Engineer who ensures that customers receive timely, efficient, and effective support to maximize the performance and longevity of the products or systems. When issues arise, service engineers diagnose problems, identify the root causes, and develop solutions to rectify them. This often requires a combination of technical expertise, problem-solving skills, and the ability to work under pressure. Provide technical support to customers, answering queries, offering guidance on product usage, and resolving issues remotely or on-site. Effective communication skills are crucial for understanding customer needs and explaining technical solutions clearly.

Key Responsibilities:

As a Field Service Engineer, you’ll be responsible for:

• Commission and test of F&G equipment or systems at customer sites globally.
• Diagnose and troubleshoot technical issues remotely or on-site, utilizing problem-solving skills and technical expertise.
• Coordinate with customers to understand their needs and provide effective solutions and support.
• Train customer personnel on the operation, maintenance, and troubleshooting of equipment.
• Collaborate with cross-functional teams, including engineering, sales, and customer support, to ensure customer satisfaction and product improvement.
• Adhere to safety protocols and regulations while working on-site and during travel.
• Provide technical assistance and support to colleagues and customers via phone, email, or video conferencing when not on-site.
• Perform technical tasks in projects (both local and oversea).
• Design the system, such as layout, network, ensure correct powering and redundancy, verify space for all equipment, according to AFS and DEC basic design standards.
• Responsible for project documentation.
• Report eventual problems with products and project execution to Technical Manager.
• Contribute to continuous improvement in the project and report possibilities to Technical Manager.
• Cooperation and follow-up of vendors and sub-contractors.
• Technical contact point with other delivery groups in projects when assigned as the responsible PM within the project
• Assist Technical Manager to prepare proposals.
• Develop a close cooperation with RSM’s to support customers in technical issues.

Requirements

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

• Diploma / Degree in Engineering (Electrical / Electronics / Instrumentation)
• Proven experience as a service engineer, field engineer, or similar role, preferably in an international setting.
• Strong technical aptitude and understanding of mechanical, electrical, and/or electronic systems.
• Proficiency in troubleshooting complex technical issues and implementing effective solutions.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues from diverse cultural backgrounds.
• Willingness to travel, sometimes on short notice, and work flexible hours as needed.
• Ability to work independently with minimal supervision and as part of a team.
• Knowledge of relevant industry standards, regulations, and safety practices.
• Willingness to undergo background checks and drug screenings as required by employers or customers.
• Ability to adapt to different cultures, climates, and working conditions while traveling internationally.
• Experience and Knowledge of Fire and Gas products.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 3,000.00 + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,000.00 + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Requirements:

• Liaise with team members, clients and vendors on service maintenance works
• Coordinate and manage maintenance programs
• Supervise routine service maintenance works according to the service schedule
• Perform troubleshooting and failure analysis when required
• Provide technical support to team members
• Prepare technical reports, checklists and service reports for the clients
• Prepare quotations, proposals and service contracts as necessary to clients
• Respond and answer to breakdown calls

Job Requirement:

• Bachelor’s degree in Engineering
• 1 to 2 years of experience as a Service Engineer or similar role
• 1 to 2 years of experience with ACMV systems
• Have good communication and coordination skills
• Responsible and punctual
• Team player and fast learner
• Technical understanding of mechanical and electrical systems
• Able to work and adapt according to site requirements and work under high pressure

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is the leading regional distributor of Professional and Industrial Cleaning Supplies. Products they market include floor care equipment for carpet, stone & tiles; high pressure water cleaners including ultra-high pressure blasting equipment & accessories; specialty vacuum & dust collection systems; industrial & outdoor rider sweepers & scrubbers; professional cleaning wipes, pads & tools; hygiene related environmental wares for public areas; and our self-manufactured line of ISO 9001 certified maintenance chemicals.

They have a great career opportunity for a dynamic professional to join us as:

Assistant Service Engineer

• manage to communicate in both English and Chinese due to business nature
• local driving license is an advantage
• education background in electrical, electronic engineering
• experience in troubleshooting (electrical circuitry), customer service, repairing, maintenance
• obtain knowledge of AC DC motors, single phase & three phase, hydraulic system, batteries (Lead-acid; Lithium Batteries)
• we accept candidate from vehicle & forklift similar industrial

Basic salary range: $2,500-$3,000/month (exclude OT pay, meal & transport allowance when OT is required)

-other benefits: daily company transport (Yew Tee & Jurong West-Lakeside, Chinese Garden, Boonlay)

Jessie Hoe Huey Miin

CEI R1103861

The candidate shall have good technical knowledge in supporting the installation, operation and maintenance of supply of process engineering auxiliary equipment in accordance to established processes, workflows and good manufacturing practices.

Accountabilities And Responsibilities

• Render support to Senior Site Specialist at Customer Site in the following services under the Process Equipment Engineering Project Team
• Carry out scheduled maintenance program (preventive, predictive, repair, corrective and replacement)and other work assignments as per Customer's approved SOPs and organization’s safety and qualityrequirements for the Process Equipment Engineering Project.
• Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM,Qualification, repairs)
• Provide 1st level service support limited to specified utilities related to Process Equipment EngineeringProject, which include water systems, compressed air and vacuum, to maintain them within operatinglevel and tolerance.
• Ensure accurate documentation creation, management, updates and tracking of services rendered in thisprogram.
• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by LaboratoryEnd Users within agreed Service Level Agreement (SLA).
• Support Team Lead in daily customer site operation and activities including, but not limited to:
• Identify and report deviations from established product or process standards and providerecommendations for resolving deviations.
• Diagnose and resolve difficult process and equipment interactions to maintain system readiness.
• Participate in continuous improvement efforts, especially those related to Quality Control and Qualityassurance.
• Maintain inventory supply of parts and consumables.
• Maintain accurate documentation of changes in SOPs, blueprints, drawings, and specification for newlyinstalled and/or modified systems and equipment.

Minimum Requirements/Qualifications:

• Min Diploma in Electrical Engineering or related fields would be preferred.
• Works primarily in the laboratory environment at Customer Site.
• Having prior knowledge in operating and maintaining process engineering equipment would be preferred

Salary range: $2.9K to $3.1K

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / West and East area - 2 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• West and East Area
• Office Hours

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Responsibilities:

- Service customers in the repair and modification works of switchboards and its related equipment.

- Test and commission of switchboards on board vessels or on-site to the satisfaction of customers, if assigned as added duties.

- Liaise with customers on their requirements and provide feedback to our Sales and Marketing Department.

- Perform other jobs on-site which include coupling of switchboards, rework and modifications etc.

- Prepare to work long hours, over the weekends and holidays, if required by customers.

- Being assigned to carry out overseas' commissioning work when required.

- Maintain good teamwork among the staff.

- Maintain good housekeeping in the office and other facilities such as test equipment, tools etc.

- Observe and adhere to safety rules during performance of every task.

- Take on added tasks / responsibilities as assigned by the superiors.

- Follow the procedures of the Quality Management System for effective implementation and control

Job Requirements:

- Nitec / Diploma in Electrical or equivalent

- 1 year of relevant experience

- Fresh are welcome to apply

- Able to start work immediate

- Transport pick up at CCK, Bukit Batok and Jurong Point

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Set up and fix hardware like printers, computers, and projectors.
• Solve issues with network connections, Microsoft Office, HR and Accounts Software, Adobe, and more.
• Talk with IT suppliers about maintenance and software licenses.
• Work with suppliers to buy office tech equipment and needed software.
• Keep IT systems safe by installing antivirus software on all computers and backing up data every week.
• Make LAN networks and give out IP addresses when needed.
• Support all users through the Helpdesk.
• Copy system images and set up new computers, including email setup.
• Help set up CCTV cameras in the office and for users.
• Know a lot about the latest operating systems and network setups.
• Do other IT tasks, like updating the company website.
• Keep track of software and hardware and make sure records are accurate.
• Do other extra tasks as needed.

Requirements:

• Diploma/Degree in Information Technology/Computer Science or equivalent
• Minimum 2 - 3 years of experience as inhouse IT
• Proficient in Microsoft Windows XP, Windows Vista, Windows 7 operating systems
• Proficient in Microsoft Office 2003, 2007, 2010 and Microsoft Outlook email client

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3,500.00 + Commission / West and East area - 3 Openings

Requirements

• Min GCE ‘O’ Levels / NITEC in Automotive Technology
• At least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.
• Strong Automotive background with Sales Acumen
• Independent, confident and good interpersonal skill

Others

• Salary up to $ 3,500.00 + Commission
• West and East Area
• Office Hours

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client is a US MNC, market leader in the Technology industry. They are looking for an IT Support Engineer to assist their IT team for the next phrase of their business. They are located in Central – easily accessible. This IT Support Engineer would be responsible for :

• Regularly sync up with the team to discuss priorities, projects, tasks, and assignments.
• Adhere to technical procedures established by the department, ensuring standards are maintained consistently.
• Offer prompt and accurate solutions to assigned tasks or issues.
• Follow protocols for onboarding and offboarding.
• Maintain and update asset inventory as needed.
• Use administrator access responsibly.
• Keep teammates informed about important decisions or concerns through regular communication.
• Employ empathetic and appropriate language when providing support and addressing colleagues; maintain professionalism.

Job Requirements:

• Diploma / Degree in IT
• Minimum 3 years of relevant experience
• Comfortable to work outside of office hours

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

• Position : Field Service Engineer - AUDIO VISUAL/PROJECTOR
• Location : Bedok
• Working hours : 5 days work week, Monday - Friday : 9am to 5pm (flexi staggered hours)
• Salary (commensurate with experience) : Up to $5700 + AWS + $1500 Flexible benefits + Group insurance + 15 days annual leave
  Duration : Permanent
• Industry : Projector and AV products

Main Responsibilities:

• Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
• Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution.
• Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
• Train partners and customer liaisons in the proper use of the company’s products, systems, tools and test equipment required for optimal performance.
• Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.
• Support region exhibition activities and product demonstrations.
• Any other duties and responsibilities that might be assigned by the Technical Service Manager from time to time.

Requirements:

• Diploma/Degree in Electronics/Mechanical Engineering, or equivalent field of study.
• Minimum 3 years of hands-on experiences in installing and repairing AV equipment and/or providing technical support to customers.
• Experience in projector technology to include necessary tools, software, optics, and projector setup in the field.
• Knowledge of Anti-Static Controls and Networks (IP configuration, VLANS, gateways and etc).
• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Ewards/Oracle system would be an added advantage.
• Ability to travel within Southeast Asia and Internationally on need basis. (for exhibition)

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our client, a well-established MNC is seeking for a Customer Service Officer ( Face To Face ) - Up To $ 3,000.00 + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,000.00 + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

FIELD SERVICE ENGINEER (ROAMING TO SITE REQUIRED)

MORE INFORMATION:

• Company: Award-winning International MSSP (Connectivity and Managed Security Services Provider) Organization that specializes in providing Connectivity (local, regional, global), Managed Network, Managed SD-WAN, and Managed Security solutions. Also provides Premium Residential & SME broadband & cybersecurity services.
• Opportunity Nature: Permanent Employment
• Working Hours: Monday – Friday (9 AM – 6 PM)
• (Required to stand-by on Weekends and Public Holidays: rotating arrangements between team members)

RESPONSIBILITIES:

• Providing technical support, diagnosing problems and troubleshooting for various projects (in the telecommunication field) including but not limited to installation, testing, maintain equipment (such as routers, and switches for wireless networks)
• Reporting & Documentations tasks
• Other relevant duties as assigned

REQUIREMENTS:

• Must have at least 2 – 3 years of relevant working experiences [in installation, testing, maintain equipment (such as routers, and switches for wireless networks)]
• Comfortable and willing to travel to different clients’ sites with Own Vehicle (Car/ Motorbike) & have valid driving license accordingly, as and when necessary to.

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Requirements:

• Candidate must possess at least Professional Certificate/Nitec in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Required Skill(s): Computer, Microsoft Office, and general technical knowledge.
• Required to travel Overseas. And able to travel on short notice.
• Preferably Non-Executive specialized in Customer Service or equivalent.
• 5-day work week (Monday to Friday. 9am to 6pm)
• Able to Standby and work on weekend.
• Able to work long hours on occasional basis.
• Candidates must have 1 – 2 years of experience for Assistant Service Engineer position
• Candidates must have at least 3 years of experience for Service Engineer position

Responsibilities:

• Responsible for customer support for company products in-house servicing/ Calibration activities.
• Prepare Service jobs and machine parts quotation instruction to Administrator.
• Submit warranty claims to factory on behalf of customer.
• To travel to customer site to perform installation, commissioning, calibration, preventive maintenance, troubleshoot and repairs of company products.
• Answer customer questions relating to technical and service problems with tactful and courtesy.
• Practice continuous improvement by staying up to date with new knowledge of equipment modifications, new systems, and related technical information.
• Take initiative to inform customers of additional services or refers product sales opportunities to the sales team.
• Share customer feedback to colleagues to innovate and create positive long-term benefits.
• Basic Management of all resources, materials and equipment required for each project to deliver the project effectively and efficiently.

Responsibilities

· Performs installation & provides basic technical training (knobology) prefered to have hands-on experience with Hospital infrastructure products (Pendents, OT Lights & Medical Gas System, Air plant compressors)

· Performs warranty and corrective repairs / maintenance visits

· Feedback quality situation, market dynamics and issues from field to the Service management in his country

· Makes constant efforts for contract development and implementation of Service programs

· Strive to achieve Revenue Targets of Service department

· Makes efforts to achieve customer satisfaction and appreciation

· Provides support to sales and marketing for congresses, exhibitions, demos, workshops, etc

· To participate/take up Workplace Safety & Health responsibilities as required by the company.

Requirements

· Minimum NTC2 / ITE or equivalent trade skill level/ Diploma in Electronics Engineering or Equivalent

· Related Experience

· Minimum 1 - 3 years’ experience on infrastructure products, (eg: OT lights, Pendent, Medical Gas pipelines system or Gas compressors) or with experience with similar electro - mechanical products.

· Skills, Special Competencies, or Certifications

· Microsoft office, other IT skills (networking, etc..) plus.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24520.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.Any other ad-hoc duties as assigned or required

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements:

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements:

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De