Total 1,059 payroll specialist job vacancies in Customer Service category in Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Your new role

• Actively support onboarding projects of new B2B business partners (both Asset Managers and Distribution Partners).
• Collaborate with new and/or existing B2B business partners in the context of onboarding new funds to the platform.
• Act as the first point of contact for our business partners managing day-to-day queries.
• Contribute to the maintenance of the client hotline during business hours.
• Provide high level support to the sales/business development teams by conducting internal and external research, analysis, and investigations.
• Represent the client service team as a subject matter expert in meetings (both virtual and in person) with existing business partners.
• Support the development and ongoing optimization of internal processes with key internal stakeholders and to provide input on how to improve the operational efficiency.

What you'll need to succeed

• Minimum of 3 to 5 years of professional experience in the financial industry, preferably in the field of Asset Management and/or Investment Fund operations.
• Bachelor’s degree in a finance, economics, business administration or similar.
• Basic understanding of the financial services industry.
• Great client orientated attitude.
• Strong communication skills, resilience, sovereignty, and team spirit.
• Proficiency in written and spoken English – additional language skills considered an advantage.
• Good MS Office application knowledge, particularly in Excel.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Key Job Purpose

• Project Management of systemisation solution including the workflow study for standard and customise solution regardless of Business Unit.
• Create the procedures and tools for Affiliates and Business Partners to support the Systemisation and workflow study from pre-sales till project closure.

Responsibilities

• Creating template and documentation related to Project Management for Systemisation.
• Creating template and survey form needed for workflow study.
• Leading and training member as a Project Manager for project.
• Govern and manage all projects with Risk taken care off.
• Supporting Sales in systemisation project by conducting workflow and presenting the draft solution to customers.
• Conduct training for Workflow/ project management.

Requirements

• Diploma or Degree or equivalent in Biomedical science/ IVD Information Technology
• 2 – 3 years working experience in IVD market
• Microsoft office, good communication skills.
• Maintains at all times the highest standards of professional and personal conduct when interacting with internal external customers.
• Prefer to have experience in handling of Hematology, Coagulation, Urinalysis products before.
• Travel requirements: 30% or less
• Customer focused.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Jr Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

Your new company

This is a global medical service company which specialises in creating devices to improve the lives of patients around the world.

Your new role

As a Customer Service Representative, you will be engaging directly with customers' purchasing and logistics teams while being proficient in taking orders - both by email and phone. You will also be responding to all customer enquiries (internal and external) in a timely manner.

As a Customer Service Representative, you will be maintaining the distributor master data and corresponding assessment documents to guarantee the traceability of Distributor business status. You will also be ensuring that distributors conduct business in full compliance to behavior in business and competition.

This is a 12 months renewable contract.

What you'll need to succeed

• 2-5 years’ experience as a customer service representative preferably in a commercial/sales or manufacturing/production setting of medical devices.
• Experience of team play for supporting Sales Best Practices and Sales Metrics; translating that data into a progressive, tactical and strategic plan of action, which targets improved account performance.
• Natural tendency to put client first and to maintain constructive contacts
• SAP experience will be preferred.
• Experience within the pharma or medical device industry is a plus.

What you'll get in return

This is an exciting opportunity to be part of a globally renowned organisation. You will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Siying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R23115232 | EA License number: 07C3924 | Company Registration No. 200609504D

It’s an exciting time for Write Edge as we enter our next phase of expansion. For us to continue delivering the best customer experience for our students and parents, we are looking for driven and resourceful individuals with warm personalities to join us as Centre Managers / Full Time Customer Support Specialist.

As part of our Customer Support team, you can expect to receive hands-on experience with mentorship in a fast-growing SME.

You can expect to:

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective students
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Proactively build, maintain and enhance relationships with students and parents
• Provide support to the Teaching Team (Deployment, Timetabling, Relief Teaching)
• Perform a variety of administrative duties in support of the day-to-day operations, including preparation of invoices
• Ensure the safety and appropriate behaviour of students at the centre

You should be:

• Proficient in Google Docs, Sheets, Microsoft Office and technology in general
• Able to multi-task, and adapt to a fast-paced and changing work environment
• A great problem-solver with quick reactions and is meticulous with details
• Have a great interpersonal skills with verbal and written English proficiency
• An accountable and responsible team-player
• Able to portray oneself as an extension of the company - an English and Writing specialist through one’s attire and speech professionally

Additionally, to be a Centre Manager, you should also:

• Have at least 1- 2 years of relevant working experience
• Exhibit leadership qualities
• Have some project management experience, will be an advantage

Location(s): Across Branches
Please see the list of locations at https://www.write-edge.com/locate-us/

Work Hours:

4 weekdays and 1 weekend / 2 weekdays and 2 weekend

Weekdays: 1pm - 10pm

Weekend: 830am - 630pm

Working days will be fixed, assigned at the point of offer based on candidates' experience and company needs.

Read more about how it is like to work at Write Edge here: https://tinyurl.com/WEglassdoor

Our company is looking for a highly-skilled and extremely detail-oriented Facilities Service specialist to help support our staff and ensure that our facility operation continues running smoothly. The ideal candidate for this position will have experience working with a variety of technologies and troubleshoot issues whenever problems arise.

• Provide high standard of hygiene and cleanliness within the customer premise
• Practice excellent customer service to customers and colleagues
• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat
• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.
• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.
• Create great service experiences for customers to achieve our service standard intended
• Manage stock level and maintain neat and organized janitorial/store areas
• Undertake any duties/projects as assigned by the Superior
• Any other tasks as assigned

Requirement

• Minimum Diploma Holder, with positive attitude to manage the assignment
• Physically fit and able to take physical requirement on the daily operation activities
• Good communication and interpersonal skills to solve issues when arise.
• 2 years of supervisory experience in cleaning industry