Total 4,017 reservoir engineer job vacancies in Customer Service category in Singapore

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world.

Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We’ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise’s payments infrastructure to millions of their end customers around the world.

Read more about Wise Platform here: https://platform.wise.com/

Job Description

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.
• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.
• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.
• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Qualifications

• You have +3 years in a technical support engineering role, and are familiar with common support tooling and terminology.
• You’re confident in testing and debugging REST APIs, interpreting logs, and querying databases.
• You have strong organisation and prioritisation skills, and you’re able to focus on solving the challenges at hand while setting expectations with stakeholders.
• You thrive in a reactive support environment, and can also drive proactive improvements where you identify them.
• You’re cool under pressure, and can navigate and handle the response to several high-severity incidents at once (some incident management experience is preferable).
• While this isn’t a developer role, some experience in coding is helpful - you’ll have a basic knowledge of some programming languages like Python or Java.
• While the team works 24/5 follow-the-sun, you’ll be comfortable with some regular out-of-hours on-call over weekends.
• You are willing to travel internationally, to work and learn with product engineering, implementation delivery, customer support, and operations teams across the world.
• You work well in a team with a diverse group of people from all over the globe and in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

In this role, you will have the unique opportunity to engage in field service, site installation, and perform Quality check on all completed machines.

Job Responsibilities:

• Provide site machine installation and maintenance.

• Attend to service call.

• To conduct in-house and on-site training for customer.

• Investigate and handle customer's complaints.

• Quality check on all completed machines to ensure stringent quality compliance before delivery to customer.

Requirements:

• Diploma in Electrical or Mechatronics Engineering

• Minimum 2 years of field service or QA experience in Industrial Automation projects

• Ability to build strong relationships, work with customers to solve problems

• Good team player with excellent interpersonal and communication skills.

• Meticulous, Quality conscious and Problem solving/troubleshooting skills.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

MR portfolio

• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Accuracy of service records with particular attention to test & inspection results
• Adopting appropriate ESD control while servicing PH equipment
• Usage of appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

• Diploma/Degree in Biomedical or Electronics Engineering or equivalent
• At least 3 years of working experience in service or engineering roles, preferably in the medical device industry
• Good troubleshooting skills
• Good communication and interpersonal skills

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.

Scope of Responsibilities (but not limited to):

• Installation / configuration of OS, Message Clients for desktop PC / notebook.
• Installation / configuration of accessories, peripherals and mobile devices.
• Troubleshoot and resolve desktop incidents.
• Manage disk and folder sharing, and permission settings on desktops.
• Handle printer problems at users’ desktops.
• Assist users in accessing applications.
• Perform workstation Operating System patching and Anti-virus patching for workstations which could not be patched via server push-down.
• Assist in providing technical information and knowledge.
• Procurement of IT desktop/laptop equipment and update of Assets.
• Manage Delivery/shifting /Install Printers to locations.
• Any adhoc duties assigned by Superior from time to time.

Desired Skills & Expertise:

• Minimum 1 year of relevant experience in a similar role
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advance technical abilities including solid troubleshooting skills applicable to Windows
• In-depth knowledge of Windows OS (Windows 7 & 10), Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Responsibilities

· Support daily operation on troubleshooting and repair of equipment related issues

· Attend to breakdown repair and recovery of operational equipments.

· Carry out preventive maintenance, calibration and corrective repair works on a timely basis

· Reduce equipment downtime and enhance equipment performance through quality maintenance works.

· Proper recording of works carried out on equipments.

· Troubleshoot and rectify electrical and mechanical system faults on equipments.

· Drive improvements in equipment, product quality, productivity and safety.

· Improve machine performance and efficiency by providing effective troubleshooting, maintenance and engineering support for operations.

· Support projects such as machine upgrading, software/hardware changes, etc.

· Assist customers with queries, provide information to help what customers want or need to order, recommend items.

· Assist with customer complaints and problems. Resolve enquiries. Process refunds for customers.

· Support daily distribution operations. Assist deliveries in replenishment of company products.

· Meet set productivity and goals. Work to improve and increase customer satisfaction.

Requirements

· Possess Diploma, NITEC, NTC-2 or ITC Mechatronic Engineering is preferred

· 2-3 years' relevant experience in automation systems and hands-on technical experience.

· Basic knowledge of PLC and electrical system

· Good communication and interpersonal skills.

· Meticulous and result oriented.

· Able to multi-task and work under tight timeline.

· Good team player but able to work independently.

· Willingness to learn, self-motivated, possess a can-do and positive attitude.

· Resourceful in seeking out methods/solutions to solve problems and achieve targets.

Responsibilities:

• Deliver hands-on technical support to resolve IT-related issues efficiently.
• Proactively identify and implement improvements to optimize IT performance.
• Track, troubleshoot, and escalate incidents to ensure timely resolutions.
• Collaborate with client IT teams for smooth deployment and integration of systems.
• Stay informed of emerging technologies to enhance system reliability and efficiency.

Requirements:

• Higher Nitec, Diploma, or relevant certifications (e.g., CompTIA, ITIL Foundation).
• Knowledge of remote desktop tools and troubleshooting end-user systems.
• Familiarity with IT incident tracking and escalation processes.Strong customer experience mindset with excellent listening, understanding, and response skills.
• Minimum 1 year in IT support roles, preferably in a system integrator environment.
• Fresh graduates (Higher Nitec/Diploma) with a proactive attitude are encouraged to apply.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Provide first level support to troubleshoot and solve technical problems.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Incident tracking and first & second level resolution for all trouble calls.
• Coordination for employee user account administration, activation, changes, and terminations.

Requirements:

• Minimally Nitec qualifications in IT related disciplines
• Minimum 1 year IT Support experiences
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Others:

• Working Location : Changi Business Park/Bedok/Ang Mo Kio
• Working Hours: 5.5 Days or 12 Hours Shift

The Desktop support responsibilities are:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

· Perform repair of medical endoscopes

· Carry out workshop maintenance task assignments

· Ensure compliance with GDPMDS requirements at all times

· Perform 5S in individual and scope repair areas at all times

· Any other duties as assigned

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Diploma or ITE in Engineering / Biomedical Engineering

· More than 3 years of Medical Equipment service provision

· Personality: Team Player, meticulous and organized

· Traits: Steady hands and keen eyes to handle delicate components

· Electrical & Mechanical soldering skills

· Require critical thinking and problem solving skills

· Good with Microsoft Office

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Join Our Team at Thatz International Pte Ltd

Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd, we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy (Thatz2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!

IT Helpdesk Engineer (Temp)

Work Location: Downtown Core, Singapore

Job Type: 1-month service contract, subject to renewal

About the Role:

This role is crucial to maintaining smooth IT operations during the absence of a regular team member. The candidate will provide first-level technical support, troubleshoot IT-related issues, and ensure seamless service for internal stakeholders.

Primary Responsibilities:

· Provide first-level technical support for hardware, software, and network-related issues.

· Respond to IT service requests via email, phone, or in-person, ensuring timely resolution.

· Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.

· Manage user accounts, passwords, and permissions in systems like Active Directory.

· Maintain accurate documentation of issues, resolutions, and support activities.

· Assist with system updates, routine maintenance, and troubleshooting network connectivity.

· Coordinate with senior IT staff or external vendors for issue escalation.

· Support IT projects and perform ad-hoc tasks as required by the IT team.

· Any other ancillary tasks or works as and when requested and assigned by the Company.

Job Requirements:

· At least 3 years of experience in IT helpdesk or technical support roles.

· Proficiency in Windows OS, MS Office Suite, and basic networking concepts.

· Hands-on experience with remote desktop tools and ticketing systems.

· Familiarity with PC troubleshooting, Trend Micro support, and Microsoft Outlook issue resolution.

· Strong problem-solving and communication skills.

· Ability to prioritize tasks and handle multiple requests efficiently.

How to Apply:

Ready to join Thatz?You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at https://nextgig.asia/Talents/JobSearch/External/?companyname=Thatz%20International%20Pte%20Ltd. Simply sign up and submit your application at https://nextgig.asia/ or send your resume to [email protected].

Shortlisted candidates will be contacted.

Equal Opportunity Employer:

We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.

Data Protection:

Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.

Our Associate Recruitment Company:

Established in the Year 2000, Thatz Resources Pte Ltd(Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.

Stay Connected:

Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!

Instagram: https://www.instagram.com/thatz_international

Telegram: https://t.me/EmployMebyThatz

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: https://www.linkedin.com/in/thatz-recruiter-25234548

Stay Safe and Healthy!

Take care of yourself and those around you.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our platform support team helps our high-profile clients manage long and short-form video content production and distribution with cloud-based applications. We provide video streaming services with advanced network architecture for sites located across the US.

We're committed to delivering top-notch support around the clock, which is why we're expanding our team to include individuals based in Singapore to ensure 24/7 coverage for our platform.

WHAT YOU'LL DO

• Work with an experienced Support Engineering team to research, diagnose, troubleshoot, and identify solutions to resolve customer issues in a timely manner
• Take ownership of global customer issues reported via Netsuite ticketing system and see problems through to resolution by liaising with Edisen team members
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Capable of documenting procedures pertaining to IT support and networking troubleshooting in Confluence & Sharepoint
• Follow the SLA for issues with respect to the severity
• Develop solutions that improve our teams' ability to support customers
• Take part in 24-hour on-call pager duty weekly roster with 4 other team members to resolve occasional critical issues
• Learn and understand our video technology platforms

WHAT YOU NEED

• Certification in networking, technology or another related field is preferred
• Working experience in support ticket management, engineering and troubleshooting is preferred but not required
• Proficient knowledge of basic networking (DNS, TCP/IP, OSI model) is preferred
• Experience in managing systems, network communication, advanced metadata exchange of mission critical 24/7 operations.
• Experience with Microsoft Office suite is preferred (Sharepoint, Teams, Excel, etc.)
• Strong analytical skills to identify and resolve complex technical issues efficiently.
• Ability to troubleshoot system malfunctions and network connectivity problems effectively.
• English language professional proficiency is required (written & verbal)
• Must be located in Singapore

WHO YOU ARE

• Tech savvy, comfortable communicating solutions with both technical customers and colleagues
• A team player; collaborate with global colleagues to find solutions and participate in internal assignments and projects
• Pro-active; you take initiative & find enjoyment in solving issues and improving processes
• You have a positive “can do” attitude coupled with an ability to self-manage
• You are methodical and organized with an ability to prioritize effectively to
  accommodate tight deadlines in a dynamic & fast paced environment
• You have an interest and ability in expanding your skillsets & knowledge

Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Operations Lead (Software/Application Support)

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Jobscope:

• Perform installation & provides basic technical training when neccessary (mainly Medical Device family)
• Perform warranty and corrective repairs / maintenance visits
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices are up to date.
• Provide support to sales and marketing for congresses, exhibitions, demos, workshops, etc
• Capable of working with Medical Device network connectivity Service Operational Tasks
• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country

Requirement:

• Diploma/Degree in engineering
• At least 2 years of service engineer experience
• Prefer medical background

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

Field Service Engineer (Safety / healthcare)

up to 4K

Field Service Engineer, Gas Detection – Safety Service Department.

Purpose of Function

The basic function within Dräger Service is to carry out all technical and service duties as directed by the Service Manager in a professional and safe manner, and to provide support and establish a good relationship with internal and external customers in order to achieve high customer satisfaction.

Tasks and Responsibilities

The essential tasks of Field Service Engineer consist of, but are not limited to the following:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team.

• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work

• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

How to Apply:
Please send your resume to:

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Company’s Profile

Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• To support the Preventive Maintenance on the Comms Equipment & Accessories. (i.e. telecommunication devices)
• Must be able to perform battery replacement, Air leak Test and Functional Test and checking on Comms Accessories.

Requirements:

• Diploma / ITC / NTC-2 in Electronics and Communications Engineering or equivalent
• At least 1-2 years of related working experience in Electronics and Communications Equipment
• Team player and able to work independently.

Other Information

Good soldering skill will add an advantage

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibilities

Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information