Total 17,081 service operations manager job vacancies in Customer Service category in Singapore

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• Location: Near Bendemeer MRT
• Working Days: 5 Day A Week
• Working hours : 9am-6pm
• Salary : $3500 - $4500

Job Scope

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stock take
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Work with the team to provide corporate insurance broking advice and placement for clients.
• Communicate with clients to understand their insurance needs and advise on coverage options.
• Gather necessary underwriting information from clients for submission to underwriters.
• Evaluate and advise on quoted insurance rates, terms, and conditions.
• Secure insurance placements with underwriters, ensuring the required support from various markets.
• Prepare essential documentation for insurance placement, including quotation and placement slips, schedules, cover notes, endorsements, and closing slips.
• Ensure required documents are sent to insurers and clients by coordinating with the Administrative team.
• Monitor clients' accounts and collect outstanding payments.
• Review renewal business and take action to renew expiring policies.
• Execute special assignments and related duties as assigned.

Requirements:

• Diploma or Degree in Business, Banking, Finance or equivalent.
• Fresh graduates welcomed to apply or candidates with at least 1 year of experience in a similar role in insurance related industry
• Capable of working independently in a demanding work environment
• Excellent interpersonal and communication abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L645949W

Our client is a provider of high-quality art education and creative programs for children, including engaging holiday art camps.

• Oversee front office operations, manage staff schedules, productivity, and training, and ensure smooth class delivery and event execution.
• Act as the face of the institution, manage client relationships, and provide detailed program information to prospective students.
• Drive sales of art programs, events, and services while managing the studio’s marketing efforts and coordinating collaborations.
• Handle administrative tasks, including staff onboarding, event planning, and ensuring team alignment for efficient daily operations.

Requirements:

• Degree in Business Management/Arts Management or equivalent.
• At least 2 years of Sales/Customer Relationship Management/Operations experience in Education sector.
• Strong ability to manage client relationships and provide excellent customer service.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements

· NTC 2 or Diploma in Mechanical/Electro-Mechanical/Mechatronics Engineering.

· Preferably 3-5 years’ experience in service/engineering position in similar industry.

· Working experience in pneumatics/oil & gas industry is plus

· Process Class 3B driving licence

To apply, please visit to www.gmprecruit.com .

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Summary:

• Up to $2400 + AWS + PERFORMANCE BONUS
• Monday to Friday + Alt Saturday
• Staggered working hours – 8am to 6.30pm
• Kent Ridge
• Government Healthcare

Job Responsibilities:

• Registration for patient & Appointment booking
• Advice patients on the applications available in mobile app
• Handle customer enquiries (patient / family members) - such as appointments, payment, co-ordination of services, etc. via email or phone as required.
• Able to manage cashiering duties
• Provide chaperone assistance and assist in simple clinic procedures
• Assist doctors during the review consultation
• Backend support duties, assist in the clerical and data entry
• Any ad-hoc duties assigned by Supervisors

Job Requirements:

• 1 year and above of customer service related experience
• N Level / O Level / Nitec / Higher Nitec

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Support start-up, maintenance and service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipment, safety activities, emergency response, breakdown calls.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements:

• Diploma in Electrical / Mechatronics Engineering.
• Minimum 1 to 2 years of experience in servicing/equipment maintenance, especially in Safety Equipment, Gas Systems, or Process Instrumentations.
• Possess a Class 3B driving license.
• Able to commit to standby duty on weekends or odd hours when required.
• Good analytical and communication skills with customer service oriented.

To apply, please click "Apply Now" or visit www.gmprecruit.com and search for job reference: 23955

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

Job Summary:

• Permanent Full-time
• Basic up to $3000
• 6 days work, Monday - Friday 8.45am - 5.45pm, Sat 8.45am - 4.00pm
• Location: Nearest MRT Brighthill / Upper Thomson

Job Scope:

• Assist clients with their accident reporting
• Advise clients on the claims and repair procedure
• Follow up with workshop on status of repair and update clients
• Follow up with surveyors and insurance to ensure prompt payouts
• To assist with general queries from clients at reception counter

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

We are looking for Registrar grade Staff for service provision for the following disciplines:

• Anaesthesia and Surgical Intensive Care
• Breast Surgery
• Cardiology
• Dermatology
• Diagnostic Radiology
• Emergency Medicine
• Endocrinology
• Gastroenterology and Hepatology
• General Surgery
• Geriatric Medicine
• Infectious Diseases
• Internal Medicine
• Laboratory Medicine
• Orthopaedic Surgery
• Otorhinolaryngology - Head & Neck Surgery
• Palliative Care Medicine
• Rehabilitation Medicine
• Renal Medicine
• Respiratory and Critical Care Medicine
• Rheumatology
• Urology

Applicants

• must possess a basic medical degree AND a postgraduate medical qualification
• postgraduate medical qualification must be registrable with Singapore Medical Council
• should have at least 3 to 6 years of working experience post internship

Benefits Summary

• Basic up to $2400
• Package includes AWS + PERFORMANCE BONUS
• Stable Career Growth Opportunity
• Location: Island Wide location

Job Responsibilities:

• Provide frontline customer service for registration and appointments
• Assist doctors in individual consultation rooms
• Administrative duties associated with the clinical services
• Assis in payment collection and provide financial counselling where necessary
• Ad hoc duties as assigned by supervisor

Requirements

• Good communication and interpersonal skills
• Proficient in Microsoft office applications
• Service-oriented and passionate to work in the healthcare industries

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Main Responsibilities

-Report to the Restaurant Manager or management staff appointed by the Company.

-Play a vital role in providing excellent dining experiences to our guests.

-Responsible for delivering exceptional service, taking orders, serving food and beverages, and ensuring guest satisfaction.

-Assist in cleaning and resetting tables for the next guest.

-Anticipate guest needs, responding promptly and courteously to requests or issues.

-Serve food and beverages to guests, ensuring accuracy and timeliness.

-Uphold high standards of professionalism and customer service at all times.

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Other duties

To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, cleaning and table setting and may need to maintain cleanliness of restroom.

Requirements

-The ideal candidate should possess strong communication skills, attention to detail, and a friendly and professional demeanour.

-Ability to work flexible schedules, including evenings, weekends, and holidays.

-Physical stamina to stand and walk for extended periods and lift and carry trays or equipment as needed.

-Strict sense of hygiene and safety standards

-Basic language skills

Key Responsibilities:

• Assist brides and grooms or families or individual in selecting the perfect outfits for their photoshoots and weddings, offering personalized recommendations that reflect their unique styles.
• Provide excellent customer service by following up with clients on fitting appointments, ensuring their outfits are perfect ahead of their big day.
• Manage the studio's inventory efficiently to avoid overlapping bookings and ensure all clients have access to their chosen outfits when needed.
• Handle wedding gowns, suits, and accessories with care, ensuring they are well-maintained and prepared for fittings.
• Collaborate with the team to achieve both short- and long-term business goals.
• Develop essential skills such as client communication, problem-solving, and teamwork by engaging with clients and addressing their needs.
• Take ownership of tasks and contribute to a smooth, organized workflow within the studio.

Job Requirements

• Minimum qualification: High school diploma or equivalent.
• Prior experience in customer service or the service industry is preferred.
• While not required, a strong interest in creating engaging social media marketing content will be a valuable asset.
• Strong interpersonal and communication skills with a passion for providing excellent customer service.
• Detail-oriented with the ability to manage inventory and scheduling to prevent booking conflicts.
• Able to work effectively as part of a team in a fast-paced bridal studio environment.
• Flexibility to work on weekends and public holidays, based on the studio’s operational needs.
• Positive attitude, willingness to learn, and ability to handle various tasks independently.
• Able to speak both Mandarin and English.

In addition to mastering the basics of handling merchandise such as gowns, suits, and accessories, newly recruited personnel are expected to gain valuable insights into both the wedding & clothing industry. As part of our team, they will play a key role in driving business growth, both short and long term. Equally important is their personal and professional development. We hold each team member accountable for their assigned responsibilities, while encouraging growth in areas like communication, problem-solving, and customer service.

As front-line retail staff, new recruits will encounter real-world scenarios, from client interactions to delivering exceptional service. They will also learn how to collaborate effectively with colleagues to ensure the successful completion of various tasks.

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order status, and general inquiries.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain and update customer records in our database.
• Collaborate with other departments to resolve customer issues and improve service quality.
• Provide administrative support to the customer service team, including data entry and filing.
• Monitor and report on customer feedback and trends to help improve our services.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

FULL TIME/ PART TIME POSITIONS OPEN!

XI TANG Singapore runs a Authentic Hongkong style dessert cafe that serves a menu which includes:
● Main Courses
● Hot & Cold Desserts
● Drinks

Job Responsibilities:
● Running the cafe on shift, which includes service and preparation of food items.
● Weekly/ monthly inventory reporting
● Ensure compliance to food safety, hygiene and sanitation standards
● Daily sales reporting to F&B Operation Manager
● Run basic Dessert Bar & Drink training for untrained part-timers
● Maintaining storage plans in store areas

Job Requirements:
● Singaporeans and PRs only
● SFA Basic Food Hygiene Certification is required
● Good customer service and willing to learn attitude

Staff Benefits:

Location: Sim Ming & Carros Centre

Working Hours: 9am - 6pm (Mon to Fri), 9am - 2pm (Sat)

Job Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaise with insurance company pertaining motor claims/accident reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurnace company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotation

Job Requirements:

• No experience is welcome as training is provided, must be willing to learn
• Good customer oriented and communication skills
• Experience in doing motor claims in authorised workshop/service centres will be an added advantage