Total 17,097 service operations manager job vacancies in Customer Service category in Singapore

* 5 days work week, Monday - Friday 8am - 5.30pm

* Location: Ang Mo Kio

* Experience in Electrical Wafer Sort / Final Test Testing

* Basic + AWS + VB

* Permanent role

Our client is a microelectronic industry leader in design, development, manufacture, sale and support of advanced semiconductor wafer probe cards

Job Description:

• To support customer site for company probe cards on the following:
• Card repairs
• Pin replacement if possible
• Advise customer on technical details for evaluations / improvements etc
• Liaise with HQ Italy for any issues / technical documents / evaluations / follow up
• Work with HQ vertical repair team for cards send back to Singapore
• Report / trackers update for internal and customer
• Support overseas sites if necessary

Requirements:

• Education: Diploma and above
• Working Experience: At least 2 years' experience in Electrical Wafer Sort / Final Test Testing
• Skills: 1. Troubleshooting & Isolation of problems
• 2. Able to read PCB schematics

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Interested applicants are invited to apply directly at our NTU Career Portal.

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

• Repair and maintenance work for Company product (crane) range, plus 3rd party maker if needed
• To ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas
• To support Service overall goals and budgets
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to Company standards

Requirements:

• Technical education or college level in electrical background or similar relevant experience
• Min. 5 years’ experience with marine cranes
• Experience in the marine industry with crane or deck machinery experience is preferred

Chan Chee Meng
EA 07C3069
R1110620

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Position Summary:

The Customer Service Leader for Electronics & Industrial (E&I) will lead a team of Customer Service Representatives (CSRs). This role is pivotal in driving business growth, enhancing customer experience, improving productivity, and fostering team development. Responsibilities include managing day-to-day operations, implementing customer service strategies, and leading transformative initiatives towards a technology-driven, customer-focused service approach. This position reports to the Asia Pacific Customer Service Leader and is a member of the Asia Pacific Customer Service Leadership Team.

Position Responsibilities:

• As part of the Asia Pacific regional customer service leadership team, set regional priorities and objectives in alignment with Global Customer Service, Business, and corporate goals. Plan and facilitate meetings and key spearhead initiatives.
• Set and achieve team objectives in line with regional priorities and be accountable for team results.
• Plan and manage day-to-day operations and key order-to-cash processes.
• Serve as an escalation point for customer service, customers, business, and adjacent functions concerns and issues.
• Coach and develop CSRs, enhancing their skills and capabilities.
• Advance business and product knowledge within the team.
• Develop succession and career progression plans in line with individual development plans.
• Plan and manage key processes including hiring, recruiting, rewards and recognition, performance partnership, budget control, governance, and approvals.
• Balance workload distribution among CSRs based on expertise, customer needs, and employee wellbeing.
• Build and manage efficient schedules and backup processes to meet commitments and ensure business continuity. Ensure adequate training for backups.
• Establish, monitor, and analyze key performance indicators, identifying and addressing gaps. Sponsor improvement projects and mentor improvement teams.
• Collaborate with regional and global workstreams to facilitate the use of the latest technologies, tools, systems, and processes for capability enhancement and process improvement.
• Collaborate with regional and global training teams to facilitate training and assess its impact on productivity and contribution.
• Ensure seamless coordination with adjacent functions for a superior customer experience.
• Collaborate with local businesses to understand issues and initiatives and incorporate insights into team decisions, policies, and practices.
• Participate in commercial and customer activities (e.g. customer visits, meetings, leadership engagements, etc.) to gain customer and market insights (service agreements, strategies, policies, practices, etc.)
• Design and manage processes and tools for consistent and efficient decision-making (e.g., supply constraints, product substitutions, customer expediting, etc.). Engage global and regional resources as needed.
• Ensure SOX compliance and adherence to internal controls in team activities and documentation. Execute Controls, Compliance, and Risk (CC&R) sign-offs.
• Coordinate with Audit on CC&R Reports, conducting checks and reviews as needed.

Education and Work Experience Requirements:

• Bachelor's Degree required.
• Green or Black Belt Certification or equivalent preferred.
• At least 5 years’ experience in a Customer Service or related role
• Additional experience in supply chain or logistics

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

We are currently seeking an exceptional Customer Success Manager to join our dynamic team. This role is pivotal in driving customer adoption and success for F5 Distributed Cloud solutions. The ideal candidate will possess technical acumen, a customer-centric mindset, and excellent communication skills.

Sounds interesting? Read on!

What You'll Do:

• Ensure the success of F5 Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.
• Maintain a deep understanding of F5 Distributed Cloud solutions and educate customers on new features and releases, ensuring they derive maximum value from our products and drive expansion opportunities.
• Help customers consistently achieve their business outcomes with success plans.
• Conduct Quarterly Business Reviews with customers to align services with their strategic goals.
• Monitor adoption and utilization trends, providing recommendations based on risk and business needs.
• Conduct periodic customer health-checks to assess satisfaction and take action to ensure high retention rates.
• Identify renewal risks and collaborate with internal teams for successful renewals.
• Drive customer retention through quarterly reviews, demonstrating the value of products and services.
• Advocate for customers, providing feedback to internal teams about products, pain points, and service experience.

What you will bring:

• Hold a Bachelor’s degree in a technical or business-related field (Computer Science, Software Engineering, Business Management, Entrepreneurship).
• Showcase 3+ years of customer-facing experience in a SaaS organization, preferably with internet security, cloud, and network technologies.
• Customer obsession with a passion for ensuring customers’ success while balancing business needs.

What you will get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, c comprehensive benefits,, and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion i interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].

Basic Salary: UP to $2700 (with allowance & variable bonus!)

Working Hours: Monday to Friday, office hours

Location: Kaki Bukit (East)

Roles & Responsibilities

• Identify, troubleshoot, and install upgraded or new equipment at client sites.
• Address and rectify technical concerns reported by customers.
• Deliver training sessions to clients on equipment safety protocols and maintenance procedures.
• Handle spare parts orders and advocate for service agreements with customers.

Requirements

• Minimum Nitec qualification in Electronics, Electrical, or Microelectronics Engineering.
• Experience not necessary as training will be provided.
• Must be open to traveling across the entire island.

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. Or Whatsapp 80328825 with your updated CV. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Guest Service Officer | Training Provided | 5Days | Chinatown

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Depending on allocated project
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• To install, service, support, upgrade and maintain equipment.
• Perform a variety of moderate to complex assignments, such as diagnosing equipment problems and making repairs or adjustments.
• To understand system parameters and interactions to allow process development and extension electronic-mechanical troubleshooting on the equipment.
• To support the team in meeting customers’ expectations and company’s expectations.
• To provide direct support on machines at customers’ fab.
• To write technical report.
• To handle specific jigs during service jobs.
• Assist senior colleagues in performing higher-level jobs such as robot teaching & sub-units.
• To perform ad-hoc delivery work.

APPLY NOW!!

• Minimum NITEC in Electronics/Electrical/Microelectronics Engineering, or related
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66049 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Service Technician (Electrical/Electronic)
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 2800 + Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the Sales and Project teams
• Perform general servicing, repair, testing, and troubleshooting of industrial electrical products
• Carry out site works as and when required

APPLY NOW!!!

• Min. NITEC certificate in Electrical / Electronic Engineering
• Experience in related field is a plus
• Training provided to an inexperienced candidate
• Able to work independently and a strong team player

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65890 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Coordinator
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + 7 days AL + Performance Bonus + Group Insurance
• Duration: 4 to 6 months contract

Key Responsibilities

• Manage daily indoor operations and ensure effective internal/external communication.
• Provide customer support by addressing inquiries and resolving complaints across multiple channels.
• Generate customer quotations and process orders with efficiency.
• Liaise with subcontractors and customers to ensure service delivery meets deadlines and expectations.
• Document and file service reports, manage service requests, and maintain the Service Management System (SMS).
• Prepare and handle shipping documentation and air ticket bookings as necessary.
• Distribute required materials to subcontractors, technicians, or engineers.
• Process purchase orders for project materials and handle warranty claims.
• Organize work schedules and maintain meticulous records.
• Support project coordination and perform other duties as assigned.

APPLY NOW!!!

• At least GCE “O” level with minimum 3 years of related working experience.
• Proficient with MS Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing/Construction Machinery
• Position Title: Service Engineer
• Working Location: Tuas (Transportation Provided)
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $4,000 + AWS + Meal Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Conduct product delivery training for distributors and customers.
• Provide diagnosis guidance and analysis of fault found to Distributor / End-user, remotely via emails and/or calls.
• Carry out field services at sites in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team in locating correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.

APPLY NOW!!!

• Minimum Diploma in Engineering with at least 2 years of relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65794 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacturing (Marine)
• Position Title: Service Technician / Maintenance Technician
• Working Location: Tuas
• Working Hours: 5.5 days (Mon – Fri, 8.30 am – 5.30 pm, Sat, 8.30 am – 12.30 pm)
• Salary Package: Basis up to $2,500 + AWS + OT + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Conduct routine service, maintenance, and repair of marine turbochargers
• Troubleshoot technical issues and provide timely solutions
• Ensure the equipment is in good operating condition after inspection, service and repair
• Follow according to the maintenance schedule
• Safety of all machines for production and quality
• Other general maintenance works

APPLY NOW!!!

• Physically fit
• At least 1 year of relevant work experience

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65946 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service (Airfreight)
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities

· To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissioning

· To attend to urgent service calls to maintain the operation of tools at off-hours

· To provide quotation for repair parts replacement work

· To ensure that all service records are properly documented

· Respond and reply to customer enquiry

Qualifications / Requirements

· Diploma / Higher Nitec / Nitec in Electronic / Electrical / Electromechanical Engineering or equivalent

· Preferably with 2 years of experience or more

· Preferred someone with experience in troubleshooting, electronics and electrical instruments

· Ability to troubleshoot, investigate and resolve technical problems

· Team player as well as the ability to work independently and possess good communication skills

· Must be prepared to work beyond normal working hours

· Computer literate and familiar with MS Office

· Fresh graduates who are highly motivated and are keen to learn new skills and be part of a dynamic team will be considered

Job Description

• Industry/Organization Type: Food & Beverage (F&B)
• Position Title: Service Crew/ Outlet Staff (front end)
• Working Location: Locations across the island
• Working Hours: 6-day workweek – rotating shift (Shift 1: 7 am - 5 pm, Shift 2: 12 pm - 10 pm)
• Salary Package: Competitive Base Salary + OT + Quarterly incentive + Yearly Bonus
• Duration: Full-Time, Permanent

Key Responsibilities

• Greet and attend to walk-ins.
• Take orders in POS system, serve customers, and clear tables.
• Provide excellent F&B service to guests.
• Maintain a high level of customer service.
• Maintain a high level of cleanliness throughout the outlet.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Demonstrated passion for the F&B and service industries.
• Willingness to work extensive hours, including weekends and public holidays.
• Minimum of one year of related experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66115 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Service Technician | Training Provided |Engine Overhaul Industry | Joo Koon

Working location: Benoi Road - Joo Koon

Working day: Monday to Friday, Saturday Half Day

Working time: 08.00am – 5.00pm, Sat: 08.00am – 1.00pm

Salary: $2,500.00 - $2,800.00 depending on experiences

maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of engines and mechanical systems with the instructions from supervisor. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide customer service
• Performing on Voyage Repair & Services on auxiliary engine on different ship types.
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• On job training will be provided.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Summary

The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment.

Job Responsibilities

· Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.

· Prepare Quotations, Sales Order, Sub-contractor update report.

· Monitor and follow up on customers’ orders and RMA support.

· Sales support for the fulfilment of orders placed by customers.

· Ensure proper documentation records and filings

· Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.

· Liaise with forwarder and vendor on shipment.

· Any other duties as assigned by supervisor

People Requirements

1. Diploma / ”O” Level / GCE “N” minimum requirement.

2. Experience in a sales support role will be an advantage.

3. Experience with Microsoft Dynamics 365 (Business Central) and MS. Office.

4. Able to work independently with minimal supervision

5. Great interpersonal and communication skills

6. Able to start work immediately is an added advantage

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.