Clinic Assistant/Customer Service Officer
Full-time
Junior Executive
8 months ago
Role Description
Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software..
Role Description
- Billing, checking patient's details, past invoices, appointment records, and checking payment records using Clinic Assist software
- Assist in appointments, operating theatre, ward, and other related bookings
- Assist in patient queries and divert calls to relevant parties
- Advise patients whether cashless payments can be extended for their visits
- Submission of claims through various insurance portals
- E-filing of patient details/chats with patients
- Prepare instruments and assist the surgeon independently for minor surgeries
- This role will require standing in as a chaperone for patients
Requirements
- Able to use Microsoft Office
- Friendly, positive, meticulous, and a team-player
- Service-oriented
- Willing to learn
- Relevant clinic experience prior would be preferred
- 5.5 days: Monday - Friday 9.30 am to 6.30 pm, Sat (half-day morning) 9.30 am to 1.30 pm
- no shift
Closed on Public holidays and Sundays.
WhatsApp only to 96584362
Official account of Jobstore.
