Total 6,885 technical support engineer job vacancies in Customer Service category in Singapore

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)

Daily Operations

• Operate and run day to day AV and VC system for virtual and physical events
• Plan and manage schedule for multiple Teams/ VC meeting to ensure setup and tests are done
• Responsible in ensuring AV and VC system are in good working condition by conducting predictive and preventive maintenance
• Providing Level 1 support on fault rectification works
• Produce monthly report of the maintenance checks for filing and checking
• Working closely with Facilities Management team on operation.
• Attending to maintenance service requests
• Maintain an asset inventory with proper labelling as well as problem and incident reports
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement and upgrading works
• Monitor and attend to maintenance service requests

Who we are looking for

• Technicians/ Operational Executive shall have at least 1 year experiences in audio visual (AV) equipment operations and maintenance
• Good communication and interpersonal skills, with an eye for detail
• Well knowledge on MS Teams and Polycom system
• Positive working attitude
• Able to handle stress and multitasking
• Good team player

• Position : ALL WELCOME - Operations Support Admin Assistant (Knowledge with Overseas/ Regional Shipping Agency)
• Location : Henderson Rd (Nearest MRT: Tiong Bahru MRT)
• Working hours : 5 days a week, Monday to Friday : 9 am - 6.45pm
• Salary (commensurate with experience) : Up to $4200 + Performance Bonus
• Duration : Permanent
• Industry : Freight and Logistics Solutions Provider

Main Responsibilities:

• Build and maintain working relationship with overseas agent including select and recommend new agent.
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for the company.
• Identify existing overseas agent contribution, network coordination.
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team.
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy.
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers.
• Handle marine insurance claim, including cargo claim and Liability claim

Requirements:

• ALL WELCOME.
• At least 1 year prior experience in Shipping/ Logistic/ Freight.
• Knowledge with Overseas Shipping Agency (Southeast Region) will be an advantage.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Job Description:

Ensure IT support services meet business requirements and goals, fulfil end-user requirements, and identify and resolve systems issue.
Provide tactical and strategic recommendations based on ITSM key performance measures.
Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, trend analysis and metrics reporting and through regular engagement with stakeholders.
Promote transformation of IT support excellence by delivering best practices supporting Service Management and overall Operations Service Delivery.
Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.

Contract Period - One Year Contract, immediate to start

L1 / L2 IT Support Engineer

Main Office: Scotts Road, SHAW CENTRE

Working location: Lower Delta Road (Near Tiong Bahru mrt station) OR Client side

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

If Interest please kindly click on the apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

This is a 12 months contract assigned to our client

Work Location: Jurong Area

Salary Range : $2,500-$3,000

Job Description

• Serve as the first point of contact for all incidents.

• Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

• Identify the impact, urgency, and priority of incidents.

• Categorize the ticket accordingly.

• Provide initial troubleshooting and support for incidents.

• Escalate incidents that cannot be resolved by the service desk to the appropriate

Application Maintenance team and monitor progress.

• Seek confirmation for closure from the user when resolution is provided.

• Prepare daily and weekly report.

Experience & Education with application software development is a plus

• Highlight experience with Object-Oriented Programming or Low-Code Development

• Highlight experience with SQL in your CV

IT Support Engineer / Technical Support Engineer | Tiong Bahru

Main Office: Scotts Road, SHAW CENTRE

Working location: Lower Delta Road (Near Tiong Bahru mrt station) OR Client side

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

• Company located at Changi Airfreight Centre

• Working hour: 8:30am – 6pm (Monday – Friday), 8:30am – 1pm (Saturday)

• Well Established MNC Freight Forwarding Company

• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Support/handle sales and customer’s requests and enquiries.
• Attending and addressing customers’ complaints.
• Coordinate with operation to meet customers service expectation.
• Daily cold call and visit customer when need.
• Support and develop Ocean freight business.
• Generating sales/customers report.
• Handle RFI/RFQ.
• Any other ad hoc duties as assigned by Management.

Requirement

• O Level / Diploma / Degree in Logistics Management or relevant discipline
• 2 - 4 years of relevant work experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492