Total 45,497 Others/Any level Customer Service job vacancies

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

Requirements:

• Proven experience assisting in kitchens.
• Sound knowledge of food health and safety regulations.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills.
• Able to work on weekend and public holiday.

• Basic Up to $3500 (depends on experience)
• **High OT
• Allowances (Laundry, On board, Meal & Transport)
• Permanent role- 14 days A/L+ AWS+ yearly increment+ medical benefits
• Marine safety equipment supplier (MNC)
• **In-house training provided with career progression

Work info:

• Mon-Fri : 8.45am - 5.15pm (OT is required)
• Transport: Admiralty/ Clementi/ Sengkang/ Tampines MRT

Responsibilities & Requirements:

• Servicing, repairing of marine fire safety equipment (On board & Workshop)
• With relevant experience
• With experience to work on board vessel
• Able to work long hours, weekends & PHs when required

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | Teo Hui Yee R22105757

Job Scope:

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

Any other assigned duties e.g escorting contractors and vendors for servicing work when needed

Requirements:

• Good team-player
• Some experience in working in school environment

Contract Period: From 1 Jun 2024 to 31 Dec 2025.

Personnel will be working in alternate week shifts:

Morning shift

• Mondays to Thursdays: 6:00am to 3:15pm

• Fridays: 6:00am to 2:45pm

inclusive of 45min lunch break

Afternoon shift

• Mondays to Thursdays: 09:15am to 6:30pm

• Fridays: 09:45am to 6:30pm

inclusive of 45min lunch break

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage:
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor QuestLab collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident’s pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
• Any other duties as assigned

Qualifications
• Min. N / O level
• Min. 2 years of customer service exp in the healthcare exp is preferred

Up to $2.8K

Office hours, Mon to Fri

Nursing Home @ Jurong

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Senior Officer, Service Delivery to join their team

The Job

• Manage multiple Fund Managers and be their point of contact in handling to queries and requests
• Perform Daily, Periodic and Adhoc Processing and related Transfer Agency ancillary activities
• Ensure reporting to fund managers and distributors are completed timely as per defined Service Level Agreement
• Ensure that trade settlements are completed accurately according to dealing cycle including processing corporate action such as dividend distribution or other changes in fund structure.
• Ensure tight control on cash and units reconciliations and undertake timely investigation, escalation and resolution
• Ensure timely preparation and submission of Monthly KPI and incident reporting
• Ensuring timely update of the Fund Manager’s Standard Operating Procedures
• Review of Fund Manager’s Operating Memorandum and Prospectus against Fund Set-up templates and other related set up and creation
• Service oriented and client focused, proactive and responsive approach to responsibilities
• Maintain internal control standards, including timely implementation of internal and external audit observations
• Undertake and lead projects as assigned from time to time including User Acceptance Test

The Talent

• Minimally 3-5 years of experience with knowledge in Transfer Agency, fund services or related areas preferred
• Self-motivated with the ability to think, and act independently combined with an ability to work under pressure to meet tight timelines.
• Operational knowledge of banking products especially unit trusts
• Good interpersonal and communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Service Delivery Officer - Transfer Agency
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

We are seeking a dedicated Project Coordinator Cum Application Support Specialist to join our team.

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Develop APIs to ensure seamless integration between systems.
• Integrate or migrate functionalities from legacy systems into the new training management system (TMS).
• Ensure a smooth transition from Dynamic CRM to the new TMS, minimising disruptions to current operations.
• Resolve operational issues, conduct regular maintenance, and apply necessary updates to maintain the stability and reliability of these applications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 4 years of relevant experience in IT project coordination, system support, and development.
• Experience in Microsoft Dynamic CRM will be an added advantage.
• Working experience in system integration and migration.
• Proficiency in API development and integration (RESTful/SOAP).
• Proficiency in .Net framework and Oracle database.
• Familiarity with OutSystems or similar rapid application development platforms is highly beneficial.

Interested candidates may apply via email to [email protected] (indicating Job ID J44055 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Job Description

Key Responsibilities

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Knowledge of 2 or more processes on 1 or more technologies

Requirements

• Bachelor of Engineering with minimum years of experiences/ internship experiences
• Have interest and basic understanding in semiconductor industry and semiconductor chip-making processes
• Strong in stakeholder and customer management
• This role requires you to work at customer site daily (either North or East)

Job Description

• Ferry passengers to and fro pick up point to destination.
• Maintain the cleanliness and condition of the bus.
• To provide a safe, comfortable and pleasant journey for the passengers onboard.
• Ensure that bus route schedules are adhere accordingly.
• Practice workplace safety rules and procedures and not engage in any unsafe or negligent act that may endanger self or others,
• Ensure compliance to Company's stipulated operational standards and procedures.

Job Requirements

• Qualified driving licence (CLASS 4) and valid vocational licence.
• At least 2 years of working experience in the related field.
• Working hours will varies according to the assignment allocated.
• Able to start work at short notice will be preferred.
• Good driving records, good rapport attitude and on time pick up passengers.
• Prefer candidates staying around Yishun/Marsiling & Woodlands.
• Able to speak simple English and Mandarin or Malay.

Major duties and responsibilities of the successful candidates are:

a. Provide quality customer service and excellent support operations to a billing system and report system for an e-procurement portal and meet key performance indicators.

b. Perform billing operations, report operations, change management, user education, incident management and problem management.

c. Handle in-bound calls and emails and to co-ordinate work with internal teams and external users.

d. Manage any incidents raised and track them to their closure escalating such incidents where required.

e. Monitor the accuracy of bills generated and manage any re-adjustments that may be required.

f. Generate and monitor billing reports.

g. Perform any other required tasks assigned by the management to support operations

No Shift. Mon-Fri

Salary : $3,200 - $4,200

Location: Buangkok

Working hours: Monday - Thursday 9am to 7pm Friday 9am to 6pm

Job Responsibilities

• Assess needs of seniors with care/service needs and formulate care plans for seniors with care/service needs.
• Assist in the development and implementation of programmes for seniors through data collection and the conduct of basic analysis.
• Coordinate care for the seniors with relevant stakeholders.
• Documentation of case notes.
• Facilitate timely and appropriate service referral and provision to seniors.
• Participate in case discussions with external service providers.
• Provide case management services.
• Perform needs assessment of seniors living in the community.
• Prepare data for submission to relevant authorities.

Job Requirements

• Degree in Psychology or Social Work
• With relevant working experience is an advantage

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

• You are responsible for the general maintenance of the home. Ensuring homes equipment, gadgets and instruments are maintained at optimal functioning level at all times. Duties include maintaining a safe environment within the home such as managing visitors entrance and departure, ensuring safe and smooth traffic flow.
• Manage day to day operations in inventory management e.g. receiving of stocks, weekly distribution of supplies to wards
• Assets management and labeling of assets
• Conduct general repair and maintenance of premises and equipment
• Prepare and arrange rooms in the Home for different functions

Job Requirements:

• Nitec / Dip in Electrical Engineering
• At least 1 year of related experience

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Promotion of products, courses to parents
• Provide support to parents on enquiries and registration
• Provide general administrative support such as collection of fees, checking of attendance and follow up on matters raised by parents
• Preparation of learning and teaching resources
• Attend meetings and do marketing for centre to improve recruitment

Great employees benefits:

• Rapid career advancement for high performers
• Professional upskilling
• Employee referral fee
• Free daily meals and many more!

In this job, you will:

• Make wraps, assemble daily bowls to company’s established standards of quality, safety and hygiene
• Perform light-cooking such as boiling, making side dishes and sauces
• Prepare raw food ingredient such as meat, poultry and vegetables
• Carry out food preparation processes including thawing, washing, cutting, marinating, portioning food ingredients, according to standard operating procedures (SOP)
• Set up and replenishing salad bar with fresh food ingredients

We’re hiring at our outlets island-wide! Speak with us today to find out the hiring outlet nearest to you. For more details, WhatsApp or call us at 8181 0610.

Looking for Student Care Teachers and Leaders

Locations: Boon Keng, Punggol and Holland Village
Meals provided, medical coverage

Salary up to $2500 (Teachers) (Subject to experience)

Salary up to $3500 (Centre Leaders) (Subject to experience)

Working hours: 10am-7pm during School Term (Mondays to Fridays) and rotating shifts between 7am-7pm during School Holidays.

Whatsapp 93550636 for more information.

Join our telegram channel for the latest updates!
https://lnkd.in/gQhUfNv7

Cloud Recruitment Pte Ltd (23C1888)
Melodie Tan R22104898

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer

• To develop and expand local beauty sales for commercial cooling appliances
• To identify and target new business opportunities
• Prepare market collateral of product catalogues and project specifications
• Achieve sales targets and KPIs
• Conduct market search and other local activities

We are an established group of companies with more than a decade of experience in the TCM healthcare and wellness space.

We have a growing network of TCM clinics & wellness spa in both Singapore and Malaysia, and would love for you to be a part of our growth story.

As part of our expansion plans, we are looking for a receptionist for our retail outlet. As a receptionist, you serve as the face of our business to customers and is of significant importance.

The candidate needs to ensure that excellent customer service standards are embraced and displayed throughout interaction with our customers.

Duties include:

• Handling of phone and walk-in enquiries
• Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
• Be the face of the company during your interactions with both our existing and potential customers
• Communicate and share with our customers the benefits of our various treatment and services of our clinic
• Ad-hoc activities as assigned by branch manager

Requirements:

• At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
• Ability to communicate well in both English and Mandarin
• Passion in providing superior customer service and addressing the healthcare concerns of our customers
• Team player and ability to work well with others
• Willingness to learn and adapt in a fast paced customer facing role

Benefits:

• Annual Leave
• Employee discounts for self and family
• Competitive salary and commission structure
• Annual performance bonus
• Career progression inline with our ongoing expansion plans
• Training and mentorship will be provided to assist you in achieving success in your role
• 5 day work week

Duties include:

• Handling of phone and walk-in enquiries
• Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
• Be the face of the company during your interactions with both our existing and potential customers
• Communicate and share with our customers the benefits of our various treatment and services of our clinic
• Ad-hoc activities as assigned by branch manager

Requirements:

• At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
• Ability to communicate well in both English and Mandarin
• Passion in providing superior customer service and addressing the healthcare concerns of our customers
• Team player and ability to work well with others
• Willingness to learn and adapt in a fast paced customer facing role

Benefits:

• Annual Leave
• Employee discounts for self and family
• Competitive salary and commission structure
• Annual performance bonus
• Career progression inline with our ongoing expansion plans
• Training and mentorship will be provided to assist you in achieving success in your role
• 6 day work week

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Responsibilities:

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness

Period:

• 2 year contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working hours:

• Mon to Fri 8am to 5:30pm

Salary:

• Up to $3000 + PB

Job Requirements:

• Minimum ITE NITEC Accounting or its equivalent
• Minimum 1 year in finance/accounting experience
• Team player, meticulous, independent and analytical
• Good communication and presentation skills

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry