Total 45,848 Others/Any level Customer Service job vacancies

Requirements:

-PLRD certified SSO and above

-Experience as a Command Centre Operator will be an advantage.

-Basic knowledge on the use of security technology and surveillance systems.

-Strong communication and decision-making skills.

-Ability to remain calm and focused under pressure.

-Knowledge of emergency response procedures and protocols.

-Ability to operate in Teamwork environment.

Job Scope:

-Monitoring and Surveillance

-Incident Response

-Access Control

-Communication

-Security Technology Management

-Documentation and Reporting

-Training and Awareness

-Collaboration

5 Days Week

Interested Applicant: Please email your resume to : [email protected]

WhatsApp: 81003481

• Marine Engineering
• Basic $3500 - $5500
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Develop green marine solutions that reduces marine carbon footprint, in line with company business objectives.
• Hands on in setting up of test lab to enable development and testing.
• Perform software and algorithm development for electrical propulsion solutions.
• Generate documentation of development architecture, test setups, test procedures, quality control and any other necessary supporting documents.
• Responsible for commissioning of vessels with similar configurations.
• Troubleshoot and resolve any issues related to our delivered solutions that may arise during the vessel commissioning.

Requirements

• Min Diploma/Degree in Engineering or other relevant
• Knowledge in power electronics, motor drives, marine propulsion systems is a plus

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Regional Sales Executive

• 5 days work week [8:30am-6pm]
• Location: Sin Ming
• Salary:Basic $3500-$4500 for a start. No commission for a start

Job Scope:

• Liaise with existing customer base to provide quotations and handle any potential inquiries and complaints
• Source for new potential customers
• Conduct product trainings to overseas customers
• Overseas business trip opportunities

Requirements:

• Preferably with minimum Diploma qualification

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Administration of discharge and admission documents for patients staying in the ward
• Settle payment during discharge
• Involved in administration of medisave / insurance claim

Requirements

• Min N / O level
• Some exp in healthcare will be an advantage

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Job Description & Requirements

E-commerce

• Daily operations include preparing orders and packing orders
• Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
• Attending to customer enquries on online platforms
• Write and edit product content that will be published on e-Commerce websites/platforms
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.

Customer Service

• Identify and assess customers’ needs to achieve satisfactionn
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Manage showroom for walk in enquiries and servicing

Requirements and skills

• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Working Hours

• 5 Day Work (Saturday included)
• Working hours: 9am - 5pm

Johwa Hair&Living is looking for a part-time salon receptionist/marketing assistant!

You will be responsible for:

-Creating Social Media content

-Filming and editing videos and photos

-Responding to client inquiries in a professional manner and with

positive attitude

-Managing the daily operations including appointment making and serving customer

-Ensuring that the premise is tidy and clean

-Monitoring and managing stock

-Keeping records of cash inflows and outflows

jobs Requirements

• Fluent in English
• Friendly and warm personality
• Tidy and organized

Part-time

Salary: $12 per hour - $15 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Supplemental pay types:

• Attendance bonus
• Overtime pay
• Performance bonus

Part Time F&B Service Crew

We are looking for a fun and vibrant team player who cares deeply about delivering great experiences for our guests. Applicants with no prior experience but willing to learn is welcome to apply!

A minimum of 4 days (minimum 35 hours) commitment required per week for this role.

Role:

• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests
• Ensure highest level of member and guest experience
• Proactively add finesse touches to the overall experience
• Highlight specials and make menu recommendations, take orders, and attend to special requests
• Engage with members, guests and the team

What we are looking for:

• 1 - 3 years of relevant work experience (salary will commensurate with experience)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Minimum 3 days and 35 working hours per week

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

Your Perks:

• Gratuities passed on to staff (T&C applied)
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation

Can't wait to hear from you!

Contract Period: From 01 January 2024 to 31 December 2024

Working hours:

· Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30 mins lunch break

· Fridays: 7:00am to 3:30pm, inclusive of 30 mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Scope of services:

Manning of General Office counter;

· Attend to queries from students, parents or members of public (phonecalls & walk ins)

· Assist in general administrative and student related duties

(i) Follow up with absentees

(ii) Checking of documents for Financial Assistance application

(iii) Inform parents on Financial Assistance outcome

(iv) Guide staff for incident report

(v) Preparing early dismissal slip for unwell students

(vi) Updating of daily student attendance

· Assist in records management (incident report and late list)

· Assist in other office or admin duties assigned by the Authority

Qualification, Experience:

· At least 1 years of working experience as a receptionist in a secondary school environment.

· At least GCE ‘N’ level certification

· Able to communicate and write well in English and at least one other language.

· Possess good communication skills and able to work independently as well as a team player.

· Able to use Microsoft Office applications such as Word and Excel

Wilhelmsen Ship Services is looking for a Port Service Engineer.

The Port Service Engineer will sell and promote Wilhelmsen Ships Service Network, products, services and concepts in a professional way in ports and terminals and to satisfy the immediate needs of our customers in the port, always making the customers aware of ongoing campaigns and providing technical support, chemical tests and product demonstrations, as required or identified as necessary.

Who you will report to:

The Port Service Engineer reports to the Port Service Manager –works closely together with the rest of the team to promote Wilhelmsen Ships Service.

What you will be doing:

PSE Main responsibilities

• Continuously promote WSS products and services to current and potential customers by use of campaign or other material and tools
• Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier
• Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable
• Visit vessels according to the prioritised customer category and highest global business value and sales potential
• Report back the vessel visit outcome in the system and create relevant leads
• To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations
• Complete and issue relevant documentation after every visit/service on board
• Ensure that the customers experience the port service interaction as professional, valuable and pleasant
• Obtain customer feedback concerning any matters affecting customer satisfaction and report backin Salesforce, included reporting of any customer complain if necessary
• Report back to Area Technical Sales Manager(Sales)on competitor activities in the Port
• Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed)

PSE working for MP Operations extra responsibilities

• Received import shipment pre-alerts and documents.
• Create documentation and apply for local authorities import shipment approval (as required).
• Submit and Follow up with authorities for on time approval of shipments.
• Coordinate for the preparation of import clearance with Customs Specialist/Freight Forwarder.
• Attend MOI/Customs inspections in ports during shipment clearance as well as warehouse inspection as required.
• Maintain operation standards for customs procedures, including valuation, classification, entry review and record retention.
• Maintain a firm understanding of Dangerous Goods customs handling requirements

What you need to be successful in this role:

• Tertiary / Degree in a technical/engineering field (mechanical, engineering, maritime)
• Approximately 3-5 years’ experience in technical/ engineering / maritime field
• High intellectual curiosity and a willingness to learn
• Capability to drive an independent workstream

What we are looking for:

• Ability to act on initiative in a proactive manner
• Good interpersonal, influencing and networking skills with awareness of global cultural differences
• Results and process driven, with a high level of responsibility
• Co-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and values

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Port Service Engineer.

Work location: Singapore

Contact details: Recruitment Specialist - Corrie Kew - C[email protected]

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Working Hours: 44hrs/week ; 5 days per week including weekends & PH

Location: Suntec City

Salary: Up to $2800/month

Duties:

• Manage the guest reservation system
• Set table according to type of event and service standards
• Maintain cleanliness of work areas throughout the day
• Welcome and acknowledge all guests according to company standards
• Develop and maintain positive working relations with the team
• Take food and beverage orders from guests, enter orders in Point-of-Sale System (POS) which relays orders to the kitchen
• Deliver food and beverages from kitchen and bar to guests in a timely manner
• Perform cashiering duties
• Any ad hoc duties as request by Manager

Requirements

• Preferably with 2 - 5 years of F & B experience
• Good communication skills and a Team player
• Good interpersonal and guest service skills

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve,

Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- Experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Bluefield Renewable Energy

Headquartered in Singapore, Bluefield Renewable Energy Pte Ltd (BRE) is a Decarbonization Platform Transforming Waste into Valuable Resources and Capturing Carbon for a Sustainable Future.

We utilize our proprietary and patented cutting-edge thermo-chemical conversion technology to transform waste into valuable resources instead of channeling them to incineration or landfill conventionally.

Our technologies are endorsed by National Research Foundation of Singapore (part of Prime Minister’s Office of Singapore) and our products are certified by European Biochar Commission (EBC) and International Biochar Initiative (IBI).

Be part of driving Net Zero Targets with us!

Job Description

• Perform System assembly as required to install and deploy Flexi-Pyrolysis system at designated locations
• Work on assembly and maintenance of systems in accordance to the quality, safety practices requirements and wearing appropriate PPE
• Inspect and report any defective or malfunction items, when necessary, perform replacement to ensure equipment is functional
• Comply to the schedule and requirements in performing maintenance services on the system
• Update and record spare parts inventory with request to replenish, ensuring availability for next schedule
• Responsible for using appropriate tools or equipment and housekeep area by practicing 6S
• Ensure all wastes are stored in appropriate containment and comply to the waste disposal protocol
• Undertake task being assigned time to time

Requirements

• ITE or Diploma in any technical discipline
• Able to hands-on and keen in assembling and maintenance work
• Can work together with diverse of people and follow instruction
• Willing to perform overtime outside workday
• Possibility to travel other deployment location including overseas
• Fresh graduates eligible

Additional Skill Sets/Attributes

• Prefer candidate with experience of installation and maintenance of heavy industry equipment
• Experience in Motor, pump or valves assembly & maintenance is desirable
• Ability to adapt to a changing environment
• Diligent, self-motivated and a collaborative team player
• Good Communication skill and able to write simple report

JOB DESCRIPTION

• Greet and usher customers into the restaurant
• Present menu to the customers, handling and serving their orders accurately
• Recommend and upsell products to diners
• Ensure cleanliness and tidiness of dining area
• Clear tableware and the tables after the customers leave
• Customer-oriented with pleasant personality
• Other tasks as assigned

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided
• Team player in a fast-paced environment and able to work in harmony
• Responsible and maintain positive attitude with a high level of energy at all times
• Self-driven and possess good learning attitude
• Independent and able to multi task
• With Food Hygiene Certificate or related preferred
• Willing to work at multiple locations, as rostered
• Able to work shifts, weekends and public holidays

BENEFITS

• $500 referral scheme
• Career & growth development
• Meal & uniform provided
• Performance bonus
• Sales incentive
• Staff packages (staff discounts, birthday allowance)
• Statutory benefits (annual Leave, sick leave, medical claim)

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Guest Services Agent for Service Express, you will be tasked to:

• Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
• Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extensions.
• Receive, record, and relay messages accurately.
• Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
• Provide information to guests about room features, property amenities, and local areas of interest.
• Process in-room dining food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system.
• Assist guests with accessing internet and guestroom entertainment.
• Assists reservations team with noting down restaurant reservations
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Roles and Responsibilities

1. Service Delivery Management: Oversee and manage the overall service delivery process, ensuring that services are delivered on time, meet service quality standards, and satisfy customer requirements.
2. Team Leadership and Management: Lead, mentor, and supervise a team of service operations staff, including the service liaison team, service supervisors, and the service support crew. Provide guidance, support, and performance feedback to ensure team effectiveness and productivity.
3. Incident and Problem Management: Implement and oversee service incidents and problem management processes. Coordinate timely resolution, root cause analysis, and preventive measures to minimise disruptions and improve service stability.
4. Service Improvement Initiatives: Identify opportunities for service improvement and implement initiatives to enhance service quality, efficiency, and customer experience. Continuously monitor service performance, collect feedback, and implement necessary changes.
5. Client Relationship Management: Build and maintain strong relationships with clients, serving as the primary point of contact for service-related inquiries, escalations, and issue resolution. Ensure client satisfaction and manage expectations.
6. Resource Planning and Allocation: Plan and allocate resources effectively to meet service demands and optimise resource utilisation. Monitor resource availability, workload distribution, and skills alignment for efficient service delivery.
7. Vendor and Supplier Management: Collaborate with external vendors and suppliers to ensure timely delivery of services, adherence to agreements, and effective vendor performance management. Negotiate contracts, evaluate vendor capabilities, and manage relationships.
8. Performance Measurement and Reporting: Develop and implement performance measurement frameworks, KPIs, and reporting mechanisms to track and communicate service performance. Prepare regular reports and present findings to the management.
9. Process and Operational Excellence: Streamline service delivery processes, implement best practices, and optimise operational workflows. Identify opportunities for automation, standardisation, and efficiency improvements.
10. Compliance and Risk Management: Ensure compliance with safety regulations, standards and constant reinforcement of safety policies. Mitigate risks associated with service delivery and implement appropriate controls.

Skills and Qaulities:

1. Bachelor's Degree in IT, engineering, similar academic area, or relevant work experience.
2. Having more than 3 years of experience in an enterprise operation.
3. Having good knowledge of buildings, facilities, and the electrical field.
4. Good understanding and ability to fully utilise CRM systems.
5. A good team player and an efficient leader.
6. Able to work and respond to incidents during weekends will be a plus.
7. Profound expertise in working with customer support will be a plus.
8. Experience and exposure in sales roles will be a plus.
9. Confidence in driving commercial vehicles to sites for survey and assessment will be a plus.

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:
• Patient Registration
• Appointment booking for patients

• Answering of calls from stakeholders
• Frontline/Backend duties
• Data Entry
• Other ad hoc duties as assigned

Requirements:
• Minimum Nitec/ Diploma in any field of study
• Entry level - no exp needed, training provided
• Possess some customer service / admin experience would be advantageous

Interested applicants, please email your updated CV to [email protected] for more information.

Applied Position: Patient Service Associate

Lau Xin Tong, Evelyn (Outsourcing Team)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA license number: 99C4599

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Benefits Summary:

• Up to $3500
• 5 Days
• Working Location: Yishun
• Company vehicle provided

Responsibilities:

• Using diagnostic tools to identify issues and evaluating the available information
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product
• Responds to service requests and repairs products
• Adheres to safety regulations and industry standards
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Our Benefits

• Competitive Remuneration

• Performance Bonus and Increments

• Medical Insurance Coverage

• In-House Career Development and external training

• An international and diverse work atmosphere

• Central Location in Singapore

What are we looking for?

• Permanent Full-Time Position for an early intervention centre manager to support Children with Special Needs.

• Assists in development and implementation of all internal policies, procedures and systems that are necessary for providing comprehensive services to clients.

• Evaluates staff feedback/concerns and facilitates the process for improvement.

• Conduct lessons in a specialized small group Early Intervention Program (EIP) setting.

• Create lesson plans and curriculum and track student progress.

• Prepare Individualized Educational Plan goals (IEP) for students, contributing to progress reports.

• Create learning activities, support with classroom supervision and follow-through of learning/behavior plans, support with children's daily living skills (toileting, dressing and mealtime routines).

• Work in collaboration with a multi-professional team of teachers and therapists.

• Maintain student files, attendance forms, visuals and other tasks.

• To liaise with parents to provide support for skill development.

• Previous experience mentoring junior teachers is valued.

• Responsible for the day-to-day operations of the early intervention centre

Candidate Requirements

• Minimum a Diploma in Early Childhood Education / Special Education or related educational fields. A Bachelor’s degree / Master’s degree in Teaching will be of value.

• Experience teaching with children with special needs

• Experience using standardized tools/assessments will be preferred.

• Must be proficient in communicating and writing professionally, in English.

• Salary commensurate with experience and level of qualification.

We are a Dental Group Practice looking for a Front Desk with an upbeat attitude to join our team.

Job Responsibilities:

• Greet patients and visitors with a positive & helpful attitude
• Assist patients with their dental appointments
• Ensure a smooth and seamless experience for the patients
• Maintain polite and professional communication via phone, e-mail, and mail
• Handling patients' insurance claims
• Handling transactions
• Performing administrative duties
• Provide excellent customer service
• Other ad-hoc duties

Job Requirements

• Prior experience as a receptionist or in related field.
• Consistent, professional dress and manner.
• Strong interpersonal and good communication skills
• Excellent computer skills.
• Customer orientated, teamplayer & responsible
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Fluent in English

We are looking for a highly motivated and talented individual with a passion in cancer genomics, biology, and radiation research to join the Tan Chin Tuan Laboratory of Optical Imaging, Photodynamic, and Proton Therapy - Precision Radiation Oncology Programme (PROP). The scope of the projects conducted under the premise of PROP includes 1) early- and late-phase clinical trials; 2) cancer genomics and data science; and 3) translational cancer and radiation biology. For this role, you will be mainly working with the Principal Investigator (PI) and the research teams under Theme 2. The projects involve studying cancer genomics of two main cancers, nasopharyngeal and prostate cancer, and the mechanistic pathways involved or identification of novel biomarkers for radioresistance. Samples from consented patients will be used for next-generation sequencing and/or microarray to generate “big data” for further analysis by our data scientists. You will be involved in inter-departmental collaborations with oncologists, pathologists, scientists, and local and international collaborators.

You will participate in the following activities:

- Identify and study the mechanistic pathways involved in radioresistant cancers.

- Design and optimise new experiment protocols when necessary, e.g. functional validation of novel biomarkers.

- Lead and mentor junior staff in sample processing, experiments, data analysis, and database updates (Senior Research Officer).

- Actively engage internal clinical and data science teams as well as external collaborators to ensure alignment with overall research goals.

- Participate in research activities, lab meetings/presentations, manuscript preparations, and audits.

- Maintain inventory and purchase reagents, consumables, and equipment when required.

Job Requirements:

- B.Sc. degree in Biomedical/Life Sciences, or related fields.

- Preferably with experience in molecular biology.

- Previous experience in cryosectioning, paraffin sectioning, IHC staining, H&E staining, blood sample processing, western blot, and DNA/RNA extraction for next-generation sequencing will be a plus.

- Previous experience in handling small animals, eg. SC/IP/IV injections will be advantageous.

- Strong technical wet lab skills, able to troubleshoot, and meticulous in data analysis/experimental design.

- Leadership, strong initiative, and good communication skills are necessary.

- Good memory, strong organization, and must be able to work in a team.

- Analytical, self-confident, and mature personality.

- Responsible and passionate about oncology clinical research.

- Able to work both independently and with other team members under pressure and tight deadlines.

The shortlisted candidates will be contacted. Interested candidates should send in your curriculum vitae with full contact information of three referees.

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a IT Support Manager to join their IT Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of IT Support Manager:

• Spearhead and oversee comprehensive IT management activities, covering Application Management, Project Management, Solution Delivery, Management and Control, Supplier/Vendor/Contractor Management, and Internal IT Workforce Management.
• Implement information security policies across all IT functions, conduct periodic assessments, identify gaps, and ensure the effective resolution of identified issues.
• Collaborate with internal and external stakeholders, manage vendor relationships, and lead the initiation, evaluation, and prioritization of projects and process improvements, emphasizing quality and maximizing ROI.
• Supervise all projects, ensuring alignment with stakeholder expectations and adherence to project management principles, including robust Risk Management practices.

Requirements:

• At least 5 years working experience, highly preferably from retail industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun