Total 7,175 Senior Executive level Customer Service job vacancies

This position leads and directs the entire Customer Service and Quality Support department. She/he is responsible for ensuring quality requirements are met and as well as creating customer satisfaction and meeting customer’s expectations.

You will be tasked with:

Quality

• To ensures that the QMS processes are established, implemented, and maintained.
• To involve review and planning of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.
• Report to “top management” on the QMS performance and where improvements are needed.
• Conduct safety, quality and environmental system compliance audits
• To ensures that the QMS processes are established, implemented, and maintained.
• Review and verify inspection records, identifying and documenting any quality non-conformances, including root cause analysis, corrective actions and preventive measures.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform products and in-process acceptance activities based on approved specification and documentation as defined in respective process SOP.
• To review maintain and update company’s ISO documentation, and ensure compliance with the requirement of ISO Standard.
• To plan and perform a yearly internal and external audit.

Customer Service Support

• Develop and implement customer support policies and procedures that support employees to proactively handle and resolve customers’ issues promptly and effectively.
• Establish and harmonise all customer care processes with corporate initiatives including reporting and resolution processes.
• Establish, track and monitor customer satisfaction standards and other performance metrics.
• Manage coverage of telephone, email and remote-diagnostic service support to customers to provide technical support in a timely and effective manner for all our products.
• Liaise with customer and suppliers on products/ systems/ services delivered to meet the quality requirements.
• Assessment of customer requirements by liaising with relevant parties on managing queries, feedback, complaints and returns.
• To perform any other duties as assigned and required.

We regret to inform only shortlisted candidates will be notified.

Salary will commensurate with education and experience.

Specialist obstetrics and gynaecology clinic looking to hire full-time staff nurse for an IVF and gynecology clinic.

· Attractive remuneration and staff benefits

· Accessible and central location

Job Scope

· Undertake nursing duties (i.e. phlebotomy, subcutaneous/intramuscular injections, simple wound dressings)

· Perform basic triage (including measuring vital signs, height, weight), assist in minor procedures, provide medical care and patient counselling

· Perform medication dispensing

· Maintain patients’ medical records

· Chaperone specialist, prepare patients for examination as required

· Perform clinical and administrative duties including phone enquires, registration, patient appointment scheduling, booking of referrals, billing and coding for insurance claims, stocktake and medication ordering

· Knowledge and Sterilization of medical equipment

· Assist in managing smooth and efficient clinic operations

· Maintain clinical and service quality

· Any other duties as assigned by management

Requirements

· Diploma in Nursing

· Minimum 4 years of working experience, preferably in Obstetrics and Gynaecology field

- Experience in IVF will be an advantage

· Registered with Singapore Nursing Board

· Valid BCLS + AED

· Good attitude, able to work in fast-paced environment

· Good team-player and ability to work independently

· Patient oriented

· Fluent in both English and preferably Mandarin

· Singaporeans and PRs welcome to apply

CONTRACT JOBS!

1 August 2024 – 31 December 2028

SPORTS EXECUTIVES

SINGAPOREANS / PRs ONLY

(Salary – $3,200 to $4,000)

LOCATION

· Evans Road

WORKING HOURS

a) On weekdays without Training

8.30 a.m. to 6.00 p.m. inclusive of 1hr lunch break (8.5hr)

b) On Saturdays with Training

4 weekdays from 8.30 a.m to 6.00 p.m. inclusive of 1hr lunch break (8.5hr).

Able to work on Saturdays as the peak training sessions are held on this day. Report to respective Centre from 8.00 a.m. to 7.30 p.m. (maximum of an 8hr slot within this timeframe, and timing will depend on the training schedules)

c) Off days

i) Sundays, Public Holidays

ii) One Weekday (for the weeks with Training)

JOB DESCRIPTION

• To assist in planning,organizing, implementing and monitoring the programme

• Work closely with officers to customize the programme to cater to the learning needs of the students

• Monitor the participation of the students and take appropriate action to follow up with the absentees and parents on a weekly basis

• Monitor and assess students’ wellbeing and development

• Ensure that the coaches and auxillary manpower adhere to the standard operating procedures of the programme

• Review and evaluate the coaches and auxillary manpower’s work ethics and performance

• Maintain good communication with the parents of students

• Maintain good communication with school administrators and sports organisations and provide regular feedback to them

• Make arrangements for the transport, logistics and facilities/venues for the various activities, monitor the budget for the equipment

• Maintain records of students

• Assist in organizing various programmes, projects, events and activities; sports education modules, selection trial, parent engagement sessions, graduation etc.

• Maintain records of students

• Assist in the engagement/timesheets of coaches and temporary manpower for

• Set up SOPs and prepare the necessary documents to submit to relevant authorities for approval

• Look into Risk Assessment Management of, especially those that involves certain level of danger

JOB REQUIREMENTS

· Minimum Diploma

· Remain registered with MOE

· Standard First Aid certificate is accredited by the National First Aid Council

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am–5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ amk area

No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462

Job Info:

• Basic + AWS
• Mon to Fri (9.00am till 6.00pm)
• Location: Bukit Batok

Job Scope:

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues.
• Diagnose and resolve hardware and software issues related to audio equipment.
• Create and maintain comprehensive technical documentation.
• Provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment).

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Responsibilities:

• Provide support in day-to-day administrative duties, coordination to the Marketing and Casual Leasing teams to ensure that the department is maintained efficiently.
• Perform sourcing and purchasing duties including preparing the necessary documentation/paperwork.
• Maintain a proper and user-friendly filling and document control system for recording and tracking of all documents.
• Create and maintain useful databases for the departments.
• Responsible for preparing and processing of invoices, purchase orders, goods received, casual leasing contracts using the SAP software, collection and return of security deposits, data key-in, compile and submission of regularly scheduled reports.
• Assist Marcom Manager/Executive in executing Marcom campaigns and events, Voucher issuance and reports.
• Assist in the dealings and correspondences with tenants and partners.
• To coordinate and work closely with Digital Service Advocates in administration duties related to counter services and operational matters.
• Assist in any ad-hoc other general administrative duties as assigned by the Centre Manager/General Manager

Duration:

• 2 years contract

Working Hours:

• Mon – Fri: 8.30am to 6pm

Working Location:

• Dhoby Ghaut

Salary:

• up to $3000

Requirements:

• Minimum Diploma in Marketing with 1 or 2 years of relevant working experiences (related industry)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Perform processing of electricity supply applications
• Monitoring of performance statistics
• Preparation of supply applications performance and remittance report
• Perform tagging of tenant meters
• Raise refunds for service quotations
• Check and issue service connection quotations
• Issue payment acknowledgement letters
• Liaise with LEWs, customers and supply application matters
• Attend to customers, LEWs and Principals’ enquiries via letter, email and verbal correspondences
• Coordinate and attend meetings with customers, LEWs and Principals.
• Assist in special projects assigned
• Any other ad-hoc duties assigned by the Head of Section

Period:

• 6 months or 2 years contract

Location:

• Kallang

Working Hours:

• Monday to Friday, ​8am – 5.30pm or 8.30am - 6pm

Salary:

• up to $2,600 + bonus

Requirements:

• Diploma in any discipline with at least 2 years of relevant experience
• Possess strong analytical & problem-solving skills with a positive customer-oriented mindset
• Ability to communicate clearly and effectively
• Ability to work independently with minimum supervision
• Proficient in MS Office applications
• Ability to handle stress and work under tight timeline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Responsibilities:

• Develop and strategize marketing goals, new initiatives, brand campaigns towards company’s target
• Up to date with latest marketing trends, competitive analysis, new communication techniques and digital platforms, in order to explore and recommend creative ways to reach out to target audience
• Assist with the operational aspects of creating campaign assets across several ad platforms, such as Facebook, LinkedIn, Google Ads, Tik Tok & etc.
• Develop and implement monthly/quarterly marketing social media plan and roll-outs with effective social advertising plans
• Content creations and posting on company's social media platforms
• Prepare weekly/monthly updates to the team on social platform performance and optimisation recommendations for each platform.
• Approach the potential customers for sales opportunities while handling sales related enquiries, prepare and follow-up on sales.
• Research, generate & update content on social media platform
• Conducting competitors’ analysis and develop business strategies and plans
• Any other adhoc duties assigned

Period:

• Permanent

Location:

• Bukit Merah Central

Working Hours:

• Monday to Friday: 10am to 7pm

Salary:

• Up to $4000

Job Requirements:

• Minimum Diploma in Marketing or relevant studies with 2 years of working experience

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client is a leading logistics service provider for restaurant chains around the world. Due to business needs, they are now recruiting a Customer Service Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Customer Service Executive:

• Coordinate and execute order processing activities to meet customer requirements.
• Ensure accurate handling of special orders and timely resolution of customer complaints.
• Maintain effective communication with internal and external stakeholders.
• Record keeping, report generation, and document filing.
• Collaborate with teams to provide satisfactory solutions to customer issues.
• Address inquiries promptly via phone and email.
• Assist with sales billing reconciliation and handle returned delivery notes.
• Perform ad-hoc tasks as assigned.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

- 6 months Contract

- Monday – Friday (8 am to 5:30 pm)

- West Camp Road/ 3-4 days WFH (subject to future changes)

- Up to $3200 + PB

Responsibilities:

• Work closely with requestors to establish a well-defined scope for effective and efficient sourcing
• Source from qualified and reliable sources to meet requirements and specifications
• Confidently engages supplier and negotiate for the best deal for the company
• Perform supply chain cost analysis and implement cost efficient and effective purchasing strategies
• Establish pricing for RFQ and support users' activities
• Well verse in contractual T&C and establish contracts with key suppliers
• Ability to interpret within established procedures (including regulatory requirements) and practices
• Work closely with the users and ensuring on-time deliveries of goods and services with the right quality at the right time. Includes supporting on warranty claims if required.
• Management of Purchase Requisition/Purchase Order as well as purchase forecast to suppliers inclusive of rescheduling to meet changes in demand
• Exercise good vendor management and monitor performance of suppliers to meet objectives in the area of quality, inventory control and actively engages suppliers with regard to quality and ensure timely deliveries.

Period:

• ​6 months Contract

Location:

• West Camp Road/ 3-4 days WFH (subject to future changes)

Working hours:

• Monday – Friday (8 am to 5:30 pm)

Salary:

• Up to $3200 + PB

Requirements:

• Diploma in Procurement or qualifications in similiar field
• At least 3 years working experiences in similiar field and must have experience in sourcing and negotiation skills.
• Team player who enjoys teamwork environment and is able to communicate with individuals at all levels / positions
• Independent, self-motivated, result oriented with ability to work under pressure and willing to work beyond normal call of duty
• Knowledge in SAP and some knowledge in Microsoft skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Customer Service Executive | Logistic Coordinator | Freight Forwarding | Jurong East

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Main Duties and Responsibilities

Programme Management

• Organise Student Orientation.
• Ensure students are registered for e-attendance system.
• Monitor students' attendance and provide students enrollment data to external vendor for tabulation.
• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc)
• Monitor students’ course fee payment.
• Process royalty payment.
• Monitor students' term enrolment and provide advice on their pathway.
• Ensure accurate module enrolment in the Student Management System.
• Assist in the planning of students' graduation ceremony.
• For graduated students: ensure that student pass are cancelled and status in eteams are updated.
• Ensure End of Course Evaluation are done for modules conducted.
• Process students’ request – deferment, withdrawal, progamme transfer etc.
• Provide Course counselling to students who transferred to new programme.
• Attend to students' enquiries (walk-in I emails) and Hive service.
• Liaise with University partners on students' administrative matters. (For university programmes)
• Liaise with exam department on exam/re-exam related matters.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Diploma/ Degree In any discipline.
• Prior experience in Private / Education Industry will be an added advantage.
• Good team working skills and a flexible approach to delivering team results.
• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.
• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders.
• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.
• Good understanding of higher education qualifications in Singapore and Internationally.
• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. Knowledge and experience in using resource optimization tools will be advantageous.

Customer Service Executive [Freight Forwarding]

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Greet guests in a friendly and warm manner

• Engage and build a relationship with the customer to create a memorable experience for the customer

• Make recommendations to customers based on their preferences

• Arrange the seating of customers

• Handle reservation arrangements

• Maintain cleanliness of the restaurant

Job Responsiblities:

1. Assist in the formulation of strategies to build a lasting connection with consumers

2. Plan and monitor the ongoing company presence on social media (Instagram, Wechat, Facebook etc.)

3. Launch optimized online adverts through Google Adwords, etc. to increase company and brand awareness

4. Provide creative ideas for content marketing

5. Identify the latest trends and technologies affecting our industry

6. Coordinate public relations with media agencies and vendors if any

7. Any other duties when assigned

Requirements:

- At least Bachelor's Degree / Post Graduate Diploma / Professional Degree in Marketing or equivalent

- Able to work tuition centre working hours

- Required Skills (s): Microsoft Office

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities

• Monitoring and managing the entire customer service process
• Resolving customer issues brought to our attention in a timely and effective manner
• Creating procedures and policies for effective customer service
• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives
• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience
• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team
• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency
• Ensure that Standard Operating Procedures (SOPs) are kept updated
• Provide administrative support and perform ad-hoc duties as assigned

Duration:

• 6 months contract

Location:

• Toa Payoh

Working Hours:

• Mon to Fri, 8.30am to 6pm

Salary:

• Up to $3,300

Requirements

• Diploma in Operations or equivalent with at least 3-4 years of relevant working experience
• Strong proficiency in Microsoft Word, Excel & Powerpoint
• Fast and independent with strong analytical and problem-solving abilities
• Ability to drive change and provide continuous improvement ideas
• Possess good interpersonal and communication skills
• Experience managing several stakeholder relationships across suppliers, internal and customers
• Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
• Ability to work collaboratively as part of a cross-functional team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

• Candidate must possess at least a Diploma in any field.
• Required language(s): English, Mandarin
• 3years work experience required
• Provide assistance to teachers when necessary
• Liaison between Teachers, Parents and Students
• Administrative works includes updating and creating students' record, arranging teachers' schedule, keeping record of expenses, purchases of stationery, pantry items, etc
• Managing and manning front desk reception which includes collection of monies, issuing of invoices, attend to walk-in enquires, etc.
• Handling phone enquires pertaining to courses and services
• social media( face book/instgram /marketing email )
• Any other duties assigned
• Able to work on weekends

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781