Total 3,468 Manager level Customer Service job vacancies

As a Customer Service Administrative Operations Manager, you will be responsible for overseeing and managing the daily operations of the customer service and warehouse logistics department. You will provide product and services information, handle customer’s questions, and resolve any emerging problems that our customers might face. To ensure exceptional service to our customers while adhering to company policies and procedures. Your role will involve optimising workflows, implementing best practices, and driving continuous improvement initiatives to enhance the overall customer experience.

Role Description:

• Oversee and handle the daily operations of customer service department, including customer’s order, email correspondence and other customer inquiries, to ensure the delivery of high-quality support to customers
• Develop and implement efficient processes and procedures to streamline operations and improve productivity
• Facilitate communication between the customer service department, including warehouse and other internal teams (e.g. product development) to address customer feedback
• Handle customer’s feedbacks and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Oversee and handle the daily warehouse operations such as facilitating inventory of inbounding and outbounding of stocks, logistics, and space management
• Oversee and handle inventory stocktake exercise
• Oversee and ensure smooth operations of picking and packing of orders
• Ensure daily housekeeping of warehouse

Role Requirements:

• Previous relevant experience in Customer Service
• Minimum diploma qualification
• Possess Intermediate Microsoft Office skills
• Good communicator, attitude and interpersonal skills
• Strong sense and interest in fashion
• Meticulous with details
• Must be able to converse and write in English fluently
• Witty and good with problem solving
• Self-motivated, well organised – able to time manage independently on multiple tasks
• Must be able to work in a team/ individually and possess a strong leadership role

Location:

• 8 Jalan Kilang Timor, #02-04, Kewalram House, Singapore 159305

Service Delivery Manager

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

[What you will be working on]

Lead in developing initiatives, platforms and supporting structures for encouraging  user empowerment, innovation and collective impact

• Translate the underlying principles related to empowerment, driving innovation and collective impact into initiatives suitable and value-adding to the social service sector
• Shape and employ levers (e.g. funding) towards culture change
• Consider how enablers (e.g. digitalisation, technology, use of space) can be tapped on and designed to enhance client outcomes and impact
• Design and pilot initiatives to mobilise the People-Public-Private sector towards innovation, empowerment and collective impact
• Work with external partners (e.g. MOHT, NVPC) to bridge domains areas (e.g. health, community) for service delivery and solutioning in a holistic and integrated way
• Mobilise resources as necessary to build capacity and capability in the sector for sustained change and positive impact
• Work with partners to evaluate the effectiveness of the initiatives

Cultivate a data culture to promote evidence-informed solutions and strong governance 

• Developing/enhancing platforms (e.g. Programme Evaluation System, Grant Portal) to allow NCSS’ efficient collection of and SSAs’ access to data and info (for programme management and fund application purposes)
• Practising good data collection and management (i.e. timeliness, cleanliness, security, relevance) through systems (e.g. donor management system, grants portal) for accurate analyses and upholding of grant governance
• Syncing with other systems to minimise duplication and ensure holistic representation
• Building capability in data management, analysis and application internally and externally

Build sector capability regarding empowerment, innovation and collective impact

• Partner with internal and external stakeholders for strategic reviews, shaping of solutions and the pilot-implementation of it
• Collate, translate and curate good practices towards models of care
• Develop capability building materials (e.g. guides, toolkits, playbooks, case studies) and create learning platforms to propagate the materials
• Facilitate the development of communities of practice so that new ways of working and skill-sets can be propagated, retained, deepened and enhanced

Others

• Research, conceptualise, experiment and iterate on other possible new ways of working that would enhance client outcomes, promote more effective service delivery and contribute towards positive societal impact
• Manage all communications and publicity of the implemented initiatives and solutions
• Report budget, KPIs and progress of projects
• Other duties as assigned

[What we are looking for]

Personal Competencies:

• Adaptable; able to handle ambiguity
• Capacity to think strategically and innovatively
• Both independent and a team player
• Self-motivated and action-oriented
• Able to interpret, analyse and present data
• Good communicator
• Attention to detail

Skills & Knowledge:

• Project Management
• Partner Engagement
• Critical thinking and Analytical
• Data management & analysis
• Human-centred design
• Systems-thinking
• Communications & Marketing
• Good interpersonal skills
• Good facilitation skills
• Change management

Experience:

At least 3 years of experience in social service sector (Manager)

At least 5 years of experience in the social service sector (Senior Manager)

Responsibilities

• Sales / Application of field process instruments
• Provide technical solutions to customers
• Prepare technical and commercial quotation
• Project sales management and submission of sales report job requirement
• Possess good interpersonal skills and capable of working effectively under own initiative and able to adapt to fast-paced, target driven work environment
• Other ad-hoc duties as assigned

Requirements

• ITE Certificate / Polytechnic Diploma in any Engineering discipline or related professional qualifications
• Candidates with related working without above education qualification are welcome to apply
• Able to work independently as well as in a team
• Good communication and interpersonal skills

Schedule:

• Monday to Friday

Education:

• ITE / Local Polytechnic Diploma in any Engineering discipline or related professional qualifications
• Candidates with related working experience without above education qualification are welcome to apply

Experience:

• Related semiconductor industry experience: 1 year (Required)

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

about the company

Our client is a globally trusted partner providing reliable Data Centres across the world. Currently they are looking for a Senior/Project Manager to support the delivery of small to large scale data centre projects.

about the job

• Overall in charge of the construction of projects and make sure projects are completed within quality, safety, costs and time.
• Lead or assist in providing technical support and planning during the pre-construction stage.
• Lead Deputy Project Managers and Engineers to come out of the costs and planning structure for prospective deal engagements.
• Lead (or assist) in the execution of approved projects’ quotation and/or tendering process.
• Work with asset owners, clients, consultancies, contractors, vendors to make sure project delivery.
• Site project management and track project schedule based on the approved schedule.
• Cost reports including forecasted cash flow of project expenditures, monitoring spending of cost against approved budget, forecast project expenditures, etc.
• Tracking and evaluation of Contractor Claims, Variations, Delay, EoT and Delay Damages
• Work closely with Safety Managers to ensure construction safety compliance.

skills & experience required

• Degree in Project Management / Mechanical / Electrical / Construction Engineering or equivalent
• Minimum 8 years of relevant experience in the Project Management of mission critical facilities
• Experience in managing building services Data Centre Greenfield Construction will be ideal
• Uptime/TIA/Chartered Engineer certified will be a plus
• Good knowledge in Electrical HV/LV distribution Engineering
• Clear understanding of commercial & financial processes (Invoicing, approvals etc)
• Willingness to travel for business trips (SEA - around 30%)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Our client is in Retail / Hospitality / Hotel industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Decision maker during critical issues, impacting Business (example- restart server/instance, rollback of change, etc).
• Clear and Concise communication skills on operational issues, activities, and enhancements to keep Business well informed. This prevents heavy incidents flow, user complaints and dissatisfaction from customers.
• Works closely with APAC Change manager and Release manager as Gatekeepers for operational planned/emergency activities to have a control on impact to Business. Leads major critical issues resolution covering APAC business hours.
• Ensuring all new apps / services go through release management and escalation process (Move to cloud and move to run from Service Management perspective)
• Follow through of long running issues in the form of taskforce - for issues not necessarily causing huge business impact ( requiring a crisis call) but pain areas causing inconvenience to users
• IT and End User Communications - Updates IT stakeholders (executive summary) for all mission critical issues ensuring communications are standardize and details are accurate

Requirement:

• Proven experience of working with the ITIL Service Lifecycles in an ITIL based Service Management environment
• Self-motivation, flexibility, initiative, autonomy, and integrity are required.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast-paced environment.
• Experience working in a team-oriented, collaborative environment over long periods of time.
• Superior written and oral communication skills evidenced by the ability to communicate across all levels of an organization.
• Experience of chairing or facilitating meetings with stakeholders, such as supplier or stakeholder review meetings
• Experience of communicating complex technical issues and sensitive information to business users, senior stakeholders, partners, and the wider user community
• Experience of working in a multi-partners and multi-cultural environment would be advantageous.
• The candidate must have experience of different Cloud support model
• Preferably, knowing AWS cloud
• ServiceNow
• Dynatrace monitoring and PagerDuty knowledge is a plus
• Degree in IT Background
• ITIL Essential Foundation V4 or equivalent experience

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Main scope of work:

Manage the teachers and support staffs in terms of their Professional Development, appraisals and their role to execute their responsibilities. Trainings will be provided.

Mentor the teachers to facilitate collaborative approaches to learning, teaching and evaluation so as to raise performance standards and competencies.

Going through the lesson plans with the teachers for the different levels to ensure that lesson plans are in accordance to our Standard to achieve our objectives in providing quality education for all children in our school. Curriculum will be provided and trainning will be provided.

Ensures that the physical environment of the school is conducive, clean and safe for all the children to learn.

Advantages:

We welcome discussions regarding work scope and offer flexibility in working hours. Seniors are welcome to join us too!

Requirements:

- Must possess the Advanced Diploma in Early Childhood Centre Leadership (ADECL)

- Minimum 4 years of experience in teaching or managing a childcare/preschool

- A team leader as well as a team player

- Strong knowledge in curriculum and pedagogy

- Excellent written and communication skills

- Proficient in Microsoft Office (Word/Excel/PowerPoint)

Responsibilities

• Manage the delivery of IT services according to agreed SLAs, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to develop, implement, and maintain IT service delivery processes and procedures.
• Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
• Act as the primary point of contact for clients/stakeholders regarding IT service delivery issues, escalations, and requests.
• Lead incident management efforts, coordinating with support teams to ensure timely resolution and communication with stakeholders.
• Develop and maintain strong relationships with clients/stakeholders, understanding their business needs and aligning IT services accordingly.
• Drive service improvement initiatives, proactively identifying opportunities to enhance service quality, efficiency, and effectiveness.
• Ensure compliance with regulatory requirements, industry standards, and best practices related to IT service delivery.
• Provide leadership and guidance to the IT service delivery team, fostering a culture of collaboration, accountability, and continuous improvement.
• Stay abreast of industry trends, emerging technologies, and best practices in IT service delivery, incorporating relevant advancements into organizational strategies and processes.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT service delivery management, with a focus on maintaining SLAs and driving continuous improvement.
• Strong understanding of ITIL framework and related best practices.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients/stakeholders at all levels.
• Demonstrated leadership abilities, with a track record of successfully leading teams and driving results.
• Experience managing vendor relationships and third-party service providers.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues in a timely manner.
• Relevant certifications (e.g., ITIL, PMP) are highly desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Head of Customer Service

Bangkok Bank Singapore is a full licence bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients.

We are looking for a dynamic individual to join the Bank as the Head of Customer Service to lead our team with enthusiasm. The successful candidate will oversee, supervise and direct all work performed in the retail branch of the Bank, covering both front, middle and back-end operations of the branch. He/ She will manage staff, foster a positive work environment and ensure customer satisfaction and proper branch operation. He/ She will have a hands-on approach and will be committed to help drive and support process re-engineering and digitization initiatives and be a key member to support and drive the Bank’s core banking system change.

Job Responsibilities

The successful candidate will be required to:

· Manage the staff and the day-to-day operations of the Customer Service Department to ensure that the daily activities of the department comply with the Bank’s policies, procedures, relevant regulations and proper functioning of controls and that customer service standard is maintained at all times.

· Ensure due diligence is performed on existing clients to comply with AML/KYC regulations.

· Provide leadership and support collaborative efforts across the Bank.

· Take the lead to foster a strong compliance culture by taking ownership of inculcating the desired conduct, values and behaviours in the staff.

· Take the lead to foster a strong risk and control culture and drive risk and control awareness to the staff.

· Take the lead to foster and promote teamwork.

· Drive and support process re-engineering and digitization initiatives to improve productivity.

· Drive the core banking system change within the Customer Service Department.

· Ensure that Branch Operating Manual is reviewed and updated in a timely manner.

· Ensure audit/compliance observations are closed in a timely manner.

· Proactively identify, assess and review the performance of the staff and identify gaps, if any, and work with Human Resources to upskill/re-skill the staff to increase operational effectiveness and efficiency and to future-proof all roles.

Requirements

• Recognized Degree
• Minimum 15 years' experience in a similar role with a bank
• Able to work independently with both internal and external stakeholders
• Able to build trust and maintain effective working relationships with various stakeholders
• Good communication and interpersonal skills
• Proficient in the use of Microsoft Office tools
• Able to handle multiple projects/tasks effectively
• Role specific technical competencies include retail banking services; Anti-money laundering policies and procedures; Financial Services Regulatory Environment; Process Management.
• Role specific industry knowledge and experience include MEPS+; G3/CTS, including participation in annual industry exercise; SDIC knowledge and testing; ISO20022 project testing and involvement; an understanding of the banking industry and its best practices.
• Experience in FAST, PayNow setup is a plus
• Experience of AML requirements via a client on-boarding role or similar role including an understanding of client structures and AML requirements on individuals and corporate is an added advantage

This is a 12 months contract assigned to our client

Work Location: Suntec

Salary Range : $4,000-$6,000

Work Shift

1. Rotating Shift

2. 5.5 days per week (44 hours per week)

3. Mon-Sun (including public holiday)

Educational & Skills Requirements

1. Candidate shall possess a recognized Degree

2. Minimum 5 years of experience in managerial positions in a contact center industry.

Job Description

1. Provide leadership and regular coaching to Team Leaders and Agents.

2. Responsible for managing the day-to-day running of the contact centre, which includes effective resource

planning in ensuring KPIs are consistently achieved

3. Work closely with HR to ensure fast, effective, and quality staff recruitment

4. Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to

thrive. This could be in the form of daily huddle sessions, team building activities and monthly

coaching sessions.

6. Conduct consistent reviews of staff performance to identify training gaps and needs

7. Take ownership and resolve any urgent or critical issues escalated by the Client or team

8. Work closely with Client to support investigation and service recovery process

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Main Responsibilities:

• Oversee Test Operations
• Focus on production efficiency, quality control, and resource optimization.
• Drive adoption of world-class manufacturing practices.
• Implement strategies for operational and performance excellence.
• Continuously upgrade human resources, processes, and technology for the ATS team.
• Ensure high employee engagement through motivation, coaching, and training.
• Lead projects and teams to achieve company goals.
• Collaborate on improvement roadmaps with other departments.
• Manage costs for productivity enhancement and process improvement.
• Develop and enforce SOPs, conduct regular audits, and monitor KPIs.
• Collaborate directly with customers for operational enhancements.
• Ensure safety and security protocol compliance.
• Chair the Safety Committee to uphold safety standards.

Requirements:

• Diploma/Bachelor's or Master's degree in relevant field.
• Substantial experience in service-level testing in Semicon industry and leadership roles.
• Expertise in testing methodologies and tools.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Proven leadership and management capabilities.
• Relevant certifications such as ISTQB or PMP is a plus
• Familiarity with the industry/domain and commitment to continuous learning.
• Enforce company rules and regulations with strict implementations of discipline policies.
• Approve of innovative changes from ATS Shift and Floor Supervisors and ATS Planning.
• Approve Work Instructions, Forms and Educational Posters.

1. Singapore locals or PRs are preferred;

2. It is best to have CUSTOMER SERVICE MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD2500-4800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

PropUp is the largest real estate media vendor in Singapore that provides content creation and social media management for hundreds of realtors and commercial clients.

PRIMARY REQUIREMENTS:

Can thrive in a fast-paced multi-campaign environment servicing multiple clients

Good presentation, client consultation skills

Meticulous, inquisitive, take pride and ownership of work

RESPONSIBILITIES:

Client consultancy (email, WA, phone, video conferencing, and face-to-face)

• Manage the day-to-day operations of the Day Care Centre include enquiries, feedback and incidents.
• Formulate and review the Standard Operation Procedure (SOP) regularly.
• Ensure there is compliance of the SOP/work processes and proper documentation required by the relevant authorities.
• Coordinate & collaborate with different services within the organisation to ensure smooth transition of patient care.
• Oversee clients' Individual Care Plan.
• Manage, develop, supervise a team of healthcare staff.

On behalf of the hiring company that specialises in agricultural-related chemicals, we are looking for a suitable candidate to join them as Research & Development (R&D) Head.

Responsibilities

1. Responsible for the management of research and development business operations in Singapore, including research management, daily operational management, achieving annual research and development goals, and regularly reporting operational management to Headquarters.
2. Understand the latest technology of new products in the market, organize relevant technology development activities, expand overseas research and development cooperation platforms including collaboration with universities（such as NUS and NTU）, institutions, and industry-leading enterprises, organize technical cooperation and exchange activities, seek technical partners, and establish long-term cooperative relationships.
3. Organise the formulation of internal management structure and various basic management systems of overseas research and development unit, and improve the internal management system.
4. Strictly comply with the laws, regulations, standards, and various management systems, and take technical leadership responsibility for occupational health and safety work.
5. Responsible for external relations, including communication and coordination with local government and its institutions, to establish a long-term stable business environment for the development of R & Development unit in Singapore.

Requirements

1. Full-time graduate education in Chemistry or Chemical Engineering,
2. Minimum 8 years of research and development work experience, including more than 5 years of experience as a project leader.
3. Familiar with local policies and regulations in Singapore, especially those related to the company's R&D activities.
4. Have a good level of influence in the industry, with academic achievements or rich project experience.
5. Possesses strong ability in new technology innovation development and engineering transformation.
6. Strong insight into the technology market and ability in technical market analysis.
7. Identify with the company's values, adhere to principles, able to independently perform corporate management functions, and possess the basic qualities of a professional manager.
8. Strong leadership skills, and excellent interpersonal and social activity capabilities.
9. Proficient in English and Mandarin

EA License : 10C3884 | EA Registration : R1102504

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• min 2 years in teaching position certify as L2 by ECDA

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

Content Creation and Management:

• Enhance GCMD's reputation through thought leadership content and key messaging
• Support in content creation, including social media posts and visuals
• Design, produce and publicise content such as reports, whitepapers, press releases, newsletters, interviews, Q&As, factsheets and annual reports showcasing the centre's work
• Support in preparing board presentations
• Maintain and update the centre's website as well as to track engagement activities on the website
• Ensure consistent use of the center's graphic identity
• Establish and maintain a photo and illustrations archive

Event Management and Public Relations:

• Organise and coordinate virtual, physical and hybrid events
• Maintain engagement with the centre’s communications counterparts and media offices
• Develop and maintain mailing list for email updates/ publicity outreach
• Help organise centre-led events
• Track centre's media coverage

Research and Communication Support:

• Support research on talking points for thought leadership pieces around maritime decarbonisation
• Support in media monitoring to keep the centre abreast of current maritime decarbonisation news

Other:

• Assist to track the utilisation of communications budget

Qualifications:

• Bachelor’s degree with preferably 5-10 years of experience in corporate communications, public relations or journalism role
• Strong writing skills and a good communicator
• Firm grasp of digital media, with interest to proactively follow real-time developments in the maritime decarbonisation space
• Great attention to detail
• Knowledge and understanding of communications practices, tools, and techniques in social media
• Strong multi-tasker who possesses strong initiative
• Ability to work collaboratively with others and a desire to learn
• Ability to thrive in a fast-paced environment
• Must be able to multitask and work well under pressure
• Team player, highly motivated, ability to work independently and confidently

RESPONSIBILITIES

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599