Total 1,652 Customer Service job vacancies in D06 Beach Road, High Street

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

To attend to the general welfare and well-being of our residents, providing companionship/ mentorship during duty hours:

• To ensure residents' well being and safety at all times
• To work closely with other staff of home to deliver the mission of the home
• To develop positive rapport and be a role model for the residents through active listening and regular communication engagements
• To ensure residents comply with home rules, complete assigned home duties and community service orders timely
• To ensure proper documentation and handover of information for the smooth running of the Home.
• Ensure the living environment of the youths is clean and safe.
• Any other duties assigned.

Requirement:

• Able to work as a team player with high level of initiative and independence
• Able to interact positively with youths.
• Able to work rotating shift (Day/Night) including weekends and public holidays
• Passionate about working with youth boys