Total 1,652 Customer Service job vacancies in D15 Katong, Joo Chiat, Amber Road

1. We are a social enterprise cafe serving quality food at good price.
2. This position of Cafe Service Supervisor will report to the Cafe Manager. He or She will support the Cafe Manager in overseeing day-to-day front of house operations to deliver a high level of service for our guests.
3. He or she will be responsible for providing supervision to a team of service staff on the following areas --

• Welcome and settle down guests according to standards.
• Taking food and drinks order and to provide recommendations where needed.
• Coordinate communication between front of the house and back of the house staff.
• Support Cafe Manager in administrative duties including, dealing with vendors, staff roster, billing, daily report and duty assignments.
• Gather guests’ feedback and recommend improvements to our menus.
• Handle and resolve issues or complaints in a professional manner.
• Manage team of staff under supervision, including supporting staff members who are from special needs background.
• Conduct briefing and updates to the staff.
• Carry out regular checks of all areas of the cafe to ensure cleanliness and tidiness at all times and the functionality of all facilities.

4. To perform any other appropriate duties and responsibility as assigned by the Cafe Manage

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

What the role is

We are looking for an enthusiastic and self-motivated individual to join the Centre for Wildlife Rehabilitation team under the Wildlife Management Division. With a focus on wildlife management and rehabilitation, the job will range from caring and treatment of wildlife, wildlife management operations and responding to ad-hoc emergency cases.

What you will be working on

• Carry out veterinary examination, triage, surgical procedures, restraint, medication and health records of animals.
• Carry out pre-, peri- and post-operative care of patients including upkeep of clinic, surgical preparation, anaesthesia monitoring, movement of animals and recovery.
• Supervise the daily care and well-being of animals, including feeding, husbandry of animals.
• Assist with centre operations, including maintaining veterinary and clinical records, management of data and inventory, procurement of centre and clinic supplies, using computer systems where necessary.
• Review and implement operational processes related to animal health and welfare, centre management and biosecurity, data and inventory management.
• Assist with training of staff on animal care.

What we are looking for

• Veterinary degree from veterinary schools fully accredited by the American Veterinary Medical Association, the Royal College of Veterinary Surgeons or the Australasian Veterinary Boards Council, or Veterinary degree from other universities
• At least 1 year of relevant experience working in a veterinary clinic or research institute or other wildlife related facilities is preferred
• Relevant experience in wildlife veterinary care in Singapore or overseas will be advantageous
• Competent in handling, treatment and care of wildlife, including but not limited to small mammals, birds and reptiles.
• Independent and able to work effectively with others in a team environment
• Willing to work after office hours, on weekends and during public holidays when required
• Possess good writing, interpersonal and communication skills
• An organised, creative and resourceful team player who is able to work independently

Office Location

Animal And Plant Health Centre

6 Perahu Road, Singapore 718827

Only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Role:Applications Support

JD:

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies
• Good understanding of software development and maintenance processes

SCHOLAR DEVELOPMENT AND CARE LEAD

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as a Scholar Development and Care Lead. This individual will be responsible for =Dreams daily running, staff’s development, and scholar’s success. The successful candidate will have experience managing a diverse team and was involved in schools or residential leadership roles.

If you believe that relationships matter, know how to uncover talents and build strengths in others, we would like to engage you.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Development and Care policies and implementation

• Oversee the residential living and daily routines of the scholars
• Implement and ensure compliance with policies to ensure the development and care of all scholars
• Be responsible for the quality and achievement of Scholars’ individualised care plan
• Ensure scholars are meeting their goals, following the Scholar’s Handbook and are fairly reviewed for disciplinary misdemeanours
• Able to assess for risks, needs and facilitate case conferences with multiple stakeholders including families and school / social worker / counsellor
• Plan, establish systems and maintain collaborative partnerships with the scholars’ families, schools and social workers / counsellors as well as other programme partners
• Prevents and manages crisis, ensuring a safe and conducive environment for all scholars
• Conduct monitoring and evaluation annually
• Contribute to policy-making by providing feedback to Executive Director

Capacity building and staff management

• Formulate training and development priorities for team in alignment with organisational’s vision and mission
• Organise shift/work duty rotation according to residential and programme needs
• Recruit, appraise, coach and regularly supervise residential staff and Development and Care Executives
• Hold staff accountable to organisational mission and policies

Organisational leadership

• Maintain accurate and timely records
• Produce reports to demonstrate effectiveness and outcomes of department
• Manage allocated budget in alignment with financial policies
• Support Executive Director and lead =Dreams programmes and other organisational activities such as donor visits, fundraising, or open houses
• Collaborate closely with other Leads, Executive Director and Board of Directors to ensure success as a team

QUALIFICATIONS

• Diploma or degree in any fields
• 8-10 years of experience in developing youths in school and/or residential settings, with at least 6 years of experience managing a diverse team
• Patient, committed and value building authentic relationships with diverse communities, families and professionals
• Excellent coaching, communication and leadership skills
• Demonstrates a track record of managing change to achieve goals
• Be a strong team player
• Mature, able to discern and make good judgements
• Experience in interacting with staff across different levels and ability to gain confidence of senior management, schools and community partners
• Has strategic clarity for social impact and outcomes while tactical and able to implement tasks with great success
• Experience of working with children, youth and low-income families is preferred

Only shortlisted candidate will be shortlisted.

English teacher (primary and secondary level)

To teach primary school English (P1-P6) and develop a curriculum for lower primary English (P1 and P2)

OR

To teach secondary school English (S1-S4) based on the local syllabus (1184)

Candidate should ideally have 1-2 years of experience teaching local syllabus English.

Fresh grads are welcome. We are looking for fun and vibrant individuals to match our company image.

• Part time and full time positions are available
• MOE experience is a plus but not a must.
• teachers need to work on weekends
• training will be provided
• Two days off a week on weekdays

Flexible work arrangement with choice of 4 day workweek or 5 day workweek. (Please note that the pay package commensurates with the choice of workdays)

7 days annual leave

14 days company block leave (7 days in July, 7 days in December)

Administrative Manager for a Chinese tuition centre in Parkway Parade

Jobscope

i. pick up calls

ii. class scheduling

ii. arrange for replacement classes if the students miss a lesson

iii. take attendance

iv. send out invoices and update our database

v. chase for payment

vi. light cleaning duties twice a week

vii. Must be able to work on weekends

5 day work week

20 days company block leave (10 days in June, 10 days in December)

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Holland Village.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Reception Duties:

• Receiving visitors and render assistance to contractors/ vendors.

• Render assistance to walk-in pupils’ needs and simple non-life threatening first-aid support at the sickbay. To escalate to office staff immediately if it is beyond superficial cases.

• Handle situations when pupils vomit and soil their clothes, loan of uniforms, ad-hoc sewing of buttons on uniform, etc.

• Print and pass the Early Dismissal Form to parents. Phone Call Duties:

• Handing phone calls on queries, feedbacks and requests.

• Taking messages and ensuring they are passed to the appropriate staff member in time. Front Desk Admin Duties:

• Issue and collection of keys to staff/students/vendors.

• Manage incoming/outgoing mails and deliveries. (record, sort & distribute daily mail).

• Maintain resource files required for counter duty.

• Maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.

• Operate office equipment like fax, photocopier, etc.

Requirement

3 GCE ‘O’ Level passes or more, with a pass in English.

Preferably more than 2 years of experience in Administration.

Preferably with similar working experience in a school environment.

Preferably have a valid first-aid with CPR certification.

Experience in using MS Office Applications e.g. Excel, Word etc. Communicate well in English.

Good interpersonal and customer service skills with patience and ability to remain calm during challenging situations.

Posses initative, good problem solving skills and ability to multitask during peak period.

Working hours:

• Mondays to Thursdays: 7.00am to 4.00pm, inclusive of 30mins lunch break

• Fridays: 7.00am to 3.30pm, inclusive of 30mins lunch break

We are a specialist orthopaedic clinic located in central Singapore. We are looking for someone to join our team and help us create a friendly, professional and supportive work environment. We value integrity, respect and honesty. We create value by delivering personalised care to our patients that exceeds their expectations. Come and build a work culture with us, that is consistent with our core values and mission.

Highlights

• The Clinic is located at Gleneagles Medical Centre – next to an MRT station and bus stops.
• Attractive salary benefits, 6 days family care leave, performance related bonuses and a sense of shared ownership.
• Job perks include sponsored training opportunities, opportunities for career advancement and a commitment to creating a respectful work culture.

We are looking for a Full or Part Time Clinic Assistant/Receptionist to:

• Meet and greet patients at the front counter.
• Register patients.
• Book and coordinate appointments.
• Perform administrative tasks including arranging laboratory investigations, diagnostic procedures, booking surgical procedures, coordinating with operating theatres and arranging ward admissions.
• Answer telephone and email enquiries.
• Assist the doctor in clinic.
• Manage billing and collecting payment.
• Manage insurance related claims and paperwork.
• Manage orders and maintain inventories of supplies to support day-to-day clinical and administrative operations.
• Any miscellaneous duties for the operational running of clinic e.g. general cleanliness.

Required attributes – you should:

• Be warm, friendly, and empathetic towards patients.
• Be humble, honest, responsible and organised.
• Be IT literate and familiar with clinical software management systems e.g. Plato Medical.
• Speak fluent English and Mandarin.

Working Hours:

• Full-time 5.5 working days (We are also willing to consider Part-time for 3 & 2.5 working days).
• Office hours: Monday to Friday: 8:30am to 5:30pm, Saturday: 9am to 1pm.

Job Type: Full-time or Part-time.

Salary: $2,500.00 - $3,500 per month for Full-time staff. Part-time staff salary negotiable.

We are recruiting for several Sales Support professionals/Business Development Managers within the Marine Products/services segment of the shipping industry in Singapore.

These positions range from Senior Sales Executives to Senior Business Development Managers within a wide range of maritime solutions for our global established clients.

Whether you are a Sales professional (hunter, farmer or key accounts) or providing Sales support and liase with ship owners/ship management firms, we look forward to hearing form you and sharing more details on the roles and offer benefits.

What are you waiting for? Apply now!

Working Location: Somerset
Contract Duration: 6 Months (with option to extend 6 months)
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Evaluate grant applications and ensure level of funding is kept within existing funding thresholds.

· Prepare contractual agreements (e.g. tenancy agreements) using existing templates.

· Correspond with pre-school operators to ensure timely submission of claims and project reports.

· Accurate and timely disbursements after verification of claims to supporting documents.

· Any ad hoc assignments or duties including but not limited to note taking for meetings

· Support transformation efforts such as digitalisation, business process reviews etc.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology / Early Childhood Education.

· Prior working experience in Tenancy Management, invoicing and payments.

· Meticulous and comfortable with handling numbers.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee

Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Summary
The job holder (2-year contract) supports the Senior Manager (Team Lead) to spearhead Yayasan MENDAKI (MENDAKI)’s push towards last-mile service delivery (LMSD) to better meet the needs of the MM community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner them in their journey of lifelong learning.

Key Responsibility Areas

Outreach

Conduct outreach to members of the community, including families who may be in need of services, to stakeholders/partners;

1. Work with the team to identify ways to reach out to different segments of the community so as to identify and engage with under-served members.
2. Identify partners and potential partners within the community to engage and collaborate with.
3. Conduct engagement with members of the public and the community
4. Support the planning, deployment and assessment of outreach efforts.

Care

Conduct care management of families and youth, through completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Engage with help seekers either through walk in or call enquiries, build rapport with them and identify the areas of support needed.
2. Conduct holistic assessments of clients and their family members, identifying areas of needs and intervention.
3. Partner with the client in problem solving and developing care plans to meet his/her needs.
4. Propose and implement suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
5. Connect clients to resources and facilitate them in tapping on these resources.
6. Advocate for clients at both the individual and macro level.
7. Organise case discussion platforms for group case discussions.
8. Guide Executive Assistants in the conduct of care management.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Maintain a repository of resources available, both within MENDAKI and nationally.
2. Manage a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.

Administrative

Manage satellite centre operations/ youthspace.

1. Collate data on centre activities, including activities run in the vicinity or M3@Town, to provide progress updates to management
2. Monitor the use and maintenance of centre space and equipment;
3. Collaborate with internal departments and partners for utilisation of centre or partner’s premises.
4. Manage manpower roster to ensure the smooth running of centre

In achieving the above, the Executive Officer will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted solutions.
• Has experience in working with youths and has a passion and strong interest in youth work.
• Degree in Social Work/ Psychology or other related degrees. Minimum 3 years of experience in case management, community outreach, youth work and/or partnership management. Those who do not meet the required years of work experience but have prior experience in the social service sector (e.g. as a volunteer) or have a keen interest in this area can be considered.

Job Summary:

We are seeking a highly experienced and dedicated academic English language teacher to join our team of educators. The ideal candidate will have a passion for teaching and a deep understanding of English language pedagogy.

As a full-time academic English language teacher, you will be responsible for delivering engaging and effective lessons to students of all levels, assessing student progress, and contributing to the ongoing development of the English language curriculum.

Responsibilities:

• Develop and deliver high-quality lessons to students of all levels, utilising a variety of teaching strategies and resources to meet diverse student needs.
• Assess student progress through a range of methods, including formative and summative assessments, and provide feedback to students and their families as needed.
• Collaborate with colleagues to develop and implement effective English language curriculum, including lesson plans, assessments, and materials.
• Participate in professional development activities to continuously improve teaching skills and knowledge of English language pedagogy.
• Maintain accurate and up-to-date records of student progress, attendance, and grades.
• Communicate regularly with students, families, and colleagues to foster a positive learning environment and promote student success.

Requirements & Qualifications:

• A Bachelor's or Master's degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
• At least 1-2 years of teaching experience, preferably in an academic setting.
• Primarily confident in teaching adults, with the added ability to teach children being a plus
• A strong understanding of English language pedagogy, including current best practices and methodologies.
• Experience with curriculum development, lesson planning, and assessment design.
• Strong communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues.
• Fluency in English with excellent written and verbal communication skills.
• *Must be available for morning classes. Willingness to teach evenings and weekend is a plus.

*We regret that only shortlisted candidates will be contacted.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsibilities:

• Handle all driving assignments carefully and efficiently
• Ensure all transport requests are handled timely
• Responsible for the maintenance of the transport vehicle include cleaning of vehicle etc.
• Ensure the safety precaution are taken in the course of work
• Transport elderly clients safely to and from and within the Centre
• Transport elderly clients for hospitals/polyclinics medical appointments
• Transport staff to attend work-related functions such as hospital/home visits of clients, funeral wakes, corporate events
• Cover other drivers’ duties when they are away

Requirements:

• Secondary education with valid driving license
• Possess a good driving record with minimum of 2 years driving experience, preferably handicapped van
• Physically fit
• Interested in elderly and community work
• Able to converse with elderly

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service