Total 3,182 Customer Service job vacancies in Novotel Living Singapore Orchard

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE PHYSICS. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Physics at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Physics. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Physics.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE BIOLOGY. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Biology at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Biology. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Biology.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH .

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Temp Patient Service Associate

Location: Novena
Duration: 3 months (convertible/ extendable)
Working hours:
Mon - Fri, 8am – 5pm
Within 42 hour work week
Salary: $10/hour

Job scope:
• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned.

Job requirement:
Min A Levels/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Patient Service Associate, Admin
Duration: 18 Months
Location: Outram Park
Salary: Up to 3.2k

Job Description:
•Coordinate with stakeholders on resource change requests.
•Create, modify, maintain, block and level load resource calendars promptly and accurately.
•Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
•Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
•Observe excellent customer service and telephone etiquettes.
•Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
•Be familiarized with resource scheduling workflows, work instructions and quality procedures.
•Assist with UATs during system enhancements.
•Assist to investigate issues related to resource management/modification.
•Assist to compile and prepare reports.
•Participate in improvement projects, training, and development programmed.
•Perform any other duties as assigned.

Job Requirements
•Min Diploma in any field
•Min 2 years of experience in healthcare, call center or service-related industry.
•Able to multi-task and work in fast-pace and dynamic working environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Bukit Merah
Salary: $1.9k to $2.5k
Duration: 1 year

Job Responsibilities:
• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage difficult customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Job Requirements:
• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment/patient service associate experience
• Possess excellent communication and interpersonal skills with the ability to multi-task.

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Provide financial counselling to patients and third parties.

• Administer admission and discharge of patients.

• Bill handling including Mediclaim and deposits collection.

• Handle customers’ enquiries regarding bills.

• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Job requirements

• minimum 3 years of working experience, preferably in healthcare setting
• diploma or degree in hospitality / Business Administration / Accounting
• Experience as a patient service associate will be highy advantageous

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to schedule their appointment.
• Any other ad hoc duties assigned by supervisor or Management.

The Opportunity

• This is a trade assistant role to trade and administrative support for FX trading segment.
• 12 months contract

The Job
• Onboard the direct dealing clients and perform the necessary check
• Liaise with internal departments to resolve trade and settlement issues.
• Perform the Pre trade checks for trades done
• Perform End of Day check
• Support in preparing marketing material for advisory business in guidance with dealers
• Support analyses using Excel and automated tools
• Engage IT and IAS management to develop and enhance efficient systems and booking procedures
• Perform testing for systems enhancements
• Administrative and support duties as required

The Talent
• Graduate degree
• 1 -3 years banking experience preferred
• Have good Excel and VBA skills
• Experience in programming language (VBA, Python, SQL etc) would be advantageous but not mandatory

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply FX Support Officer
• Only shortlisted candidates will be contacted

Responsibilities:

• Manages the shipping workflow and other warehouse operations including preparation of delivery to customers.
• Maintains the daily shipping and receiving schedule.
• Manages warehouse inventory and maintains database.
• Performs Warehouse admin duties.
• Works closely with the customer service team to resolve issues pertaining to goods receipt and issue.
• Collaborates with warehouse & customer service personnel.
• Ad-hoc duties as and when assigned

Requirements:

• min. GCE ‘N’/’O’/ITE or its equivalent
• Preferably with 1 to 2 years’ working experience in a warehouse environment in shipping/supply chain/admin functions
• Independent with good interpersonal and communication skills
• Able to work in a fast pace environment
• Team player who is service-oriented and with a positive attitude
• Training will be provided.
• Proficient in Microsoft Office

Interested applicants pls send your updated CV to:

kate.leau@recruitexpress.com.sg

Subject: Warehouse Admin Coordinator

EA Personnel No: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Planning and Operations
- Promote Eldercare services and programmes
- Ensure the overall smooth operations of AAC within the allocated budget
- Lead and plan seniors outreach activities to know our seniors in the community
- Plan and organize active ageing programmes that improve daily attendance at the centre
- Upkeep AAC to provide a safe and conducive environment for seniors
- Ensure all the senior activities and programmes in the AAC promote a community climate of multi-racial tolerance, harmony and cooperation among residents
- Collect regular feedback from befrienders on vulnerable seniors' conditions and engage appropriate community partners to address those issues
- Plan marketing activities and develop publicity materials with the support of the Corporate Communication representative.

Partnerships
- Develop the network and collaborate with community partners and national bodies, for example, RHS, grassroots, social service agencies, NAC, SportSG, etc. on suitable programmes and activities for seniors
- Empower and develop active seniors to serve other vulnerable seniors in the community. Attend networking sessions and management meetings as required

Administrative work
- Support necessary evaluation and all critical reporting processes for the management and funders of the programme
- Ensure ontime and accurate reporting to the management and funders
Supervisory role
- Recruit, supervise, and engage staff, microjobbers, volunteers to help run or assist in the AAC's programmes
- Coach and guide the team members to deliver their duties May require to perform additional duties as requested

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time tutors for IB/IGCSE English. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Applicant to be based in Singapore

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Salary: $4,000.00 - $6,000.00 per month

Commitment: Full-time

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

About Us:

Quintessential Education (QE) is Singapore’s leading provider of academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking for full-time tutors for Primary School/PYP English. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at Primary, PYP, or MYP level
• This full-time position requires Singapore-based tutors only
• Fresh IB graduates are welcome

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration:

- $4,000.00 - $6,000.00 per month

Commitment:

- Freelance/Full-time.

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a presence amongst local and international students in Singapore and are launching into the next phase of explosive growth with a thriving demand from them.

This is only possible with the right people. We are looking for someone who can help with Chemistry tutoring for IB, IGCSE and MYP.

We want to approach education in a way that only QE can--change the game, redefine the medium, make students the priority, and ultimately, let our results and service show for themselves. Read more about us at www.qeducation.sg.

Job Responsibilities

The Tutor is to conduct the duties in a professional manner as follows:

To provide guidance, review, and relevant help to every tutee in a professional manner.

Requirements

• Excellent verbal and written communication in English
• Tutors should have relevant experience teaching Chemistry at IB, IGCSE and/or MYP level
• Fresh graduates are welcome

Required Traits

• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create English resources

Benefits

• Dental and Medical benefits
• Professional Development Fund (for professional training and skills upgrading)
• Hybrid work arrangement possible after training period (first 3-6 months of employment)

Work Schedule

• 5 days per week (including minimum 1 weekend)
• Weekdays 11- 8pm, Weekends 11- 8pm (timings are negotiable)

Expected Start Date: 01/03/2024

Job Types: Full-time, Part-time available

Salary: $4500.00 - $6000.00 per month, depending on experience

COVID-19 considerations: As per MOH guidelines

Location: Kent Ridge
Salary: $2.1k to $3.5k
Duration: 1-2 years

The job holder will support the operations of Call Centre in the following areas but not limited to:Engagement of residents and community partners to address enquiries about population health services and initiatives and link up with the appropriate team / service where appropriate;
Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
Assisting residents with community appointment related requests
Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes

Requirements

Min Diploma in any field
Able to commit for one year and start immediately
Open to work extended hours eg weekends
Prior customer service skills would be advantaegous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Working Hours:
Mon-Fri, 830-6pm

Job Description
Through our Active Ageing Centres, we engage the seniors within the clusters and support them by reaching out to understand their needs, curating programmes that cater to the needs of active seniors, and befriending isolated and vulnerable seniors.
As a Programme Associate, you play an important role in sharing our goal in the work of the AAC and assisting the Centre-in-charge in fulfilling the objectives of the AAC and meeting the targets set by the management and funders. You shall also look out for vulnerable seniors and support their needs.
The duties of a Programme Associate are as follows:
• Promote eldercare services and programmes.
• Conduct/support active ageing programmes and encourage active participation with seniors. The services include: conducting community screening assessments, organising and conducting active ageing programmes, provide befriending services (conducting home visits) and monitoring their vital signs.
• Where required, coordinate care and support services through internal referral or to external agencies.
• Provide support to seniors at outreach events and programmes.
• Carry out administrative functions such as data entry, record keeping and report submissions in a prompt and accurate manner.
• May be required to perform additional duties and work over the weekends or after office hours.

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time tutors for IB/IGCSE Science. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• This full-time position requires tutors who are based in Singapore and can teach in person only.
• Fresh A level and IB graduates are welcome

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration:

• $4,000.00 - $6,000.00 per month

Commitment:

• Freelance/Full-time.

Benefits:

• Flexible schedule
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Work Location: In person

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to [email protected]. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 7 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE English. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching English at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in English. Ideally, an IB graduate with a predicted score of >42 Points and 7 in English.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/09, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

About Us:

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates. You will help address students’ learning needs and academic success by providing guidance, review, and relevant help to students in a professional manner from beginning to end.

What You'll Learn

• Build your teaching skills
• Receive mentorship from senior tutors on good pedagogy and teaching methods
• Take ownership and ensure that the teachings align consistently with the company’s teaching methodologies
• Improve your presentation and communication skills
• A fulfilling mentoring experience to make a difference in someone’s life

Job Responsibilities:

The tutor is to conduct his or her duties in a professional manner. He or she must provide syllabus guidance, review of weak concepts, timed exam practices, and targeted homework and feedback to each student.

Job Requirements:

We are seeking full-time or part-time junior tutors for IB/IGCSE Chemistry. One should have:

• Excellent verbal and written communication in English
• Good attitude and sense of responsibility
• Keen eye for detail
• Ability to teach both individual and group classes
• Able to create resources
• Tutors should ideally have relevant experience teaching Chemisry at IB, IGCSE, and/or MYP level
• Fresh IB graduates are welcome
• Proficient in Chemistry. Ideally, an IB graduate with a predicted score of >42 Points and 7 in Chemistry.

What qualities we are looking

• Good attitude to learn and improve
• Keen eye for detail
• Good time management and organization skills
• Able to work independently
• Provision of digitized notes to students for ease of revision
• Sense of responsibility to nurture each student

Remuneration

Allowance: $50 per hour upwards

Commitment: Freelance, can start immediately. Full-time Conversion/ Internship available for discussion.

Office Location: 545 Orchard Road, #14-06/9, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/app7RMiGa3KH7UQRl/shrXGhE3wTPkLVOpH.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

Our client, a renowned retail leader in Singapore widely recognized among households, is currently seeking a Customer Service Officer to assist in the contact center operations.

Job Responsibilities:

• Managing feedback and enquiries via phone, email, social media and/or live chat.
• Generating feedback reports.
• Working closely with various stakeholders which includes but not limited to the operations, product and technology teams, as well as logistics vendors in coordination of customers’ requests.

Job Requirements:

• Minimum GCE ‘N’ level or ‘O’ Level with relevant customer service experience.
• Working knowledge in systems such as Zendesk or SAP is an advantage.
• Independent, team player with good interpersonal and communication skills.
• Proficient in excel.
• Open to work on rotating shift hours and on weekends.

Additional Information:

• Working Location: Joo Koon
• 1 Month Completion Bonus
• Convertible, depending on performance

Service Excellence

• Promote core values of the bank and cultivate excellent customer service culture among staff in the branch
• Manage branch key service performance index (eg. Queue time management, compliments, Rate-My-Service)
• Ensure branch adhere to grooming and housekeeping standards
• Complaint Management: Proactive and prompt handling of customer service issues
• Ensure there is clear customer focus and service commitment across the Branch to produce a high standard of customer service in line with the quality and standards set
• Champion customer service campaigns and initiatives.
• Drive staff participation in achieving internal and external service awards

Customer Acquisition and Retention

• Drive customer acquisition and retention activities at branch

Branch Operation

• Support on-boarding operations and ensure seamless experience for customer
• Support branch operations including cash handling when required

Risk, Compliance & Audit

• Ensure compliance with the policies and procedure set by the Bank and statutory requirements and guidelines.
• Ensure and observe operational procedures to avoid operational loss
• Proactive in audit management

Description:

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for client's customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and the internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.
• Any other ad-hoc duties as assigned by the supervisor

Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 10+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PgPM, PMP, Scrum master, PMI-ACP.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

Recruit Express Pte Ltd (EA License No: 99C4599)

Company Registration Number: 199601303W