Total 7,069 Customer Service job vacancies in Outram Park, Central Singapore

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

As a member of a fast-growing training company, you will hold dual responsibilities of maintaining relationships with current customers and actively seeking to expand the customer base. The focus is on both retention and acquisition, encompassing duties such as relationship management, customer outreach, and new customer acquisition strategies. This role is crucial for ensuring overall customer satisfaction and business growth through effective engagement and expansion efforts.

Applicants should be highly self-motivated, resourceful, meticulous, dedicated, highly responsive, and have

excellent time management skills.

Job Responsibilities

Customer Relationship Management:

o Build and maintain strong relationships with existing customers.

o Serve as the main point of contact for customer inquiries, issues, and feedback.

o Ensure timely and effective responses to customer needs and concerns.

Customer Outreach and Engagement:

o Proactively reach out to existing customers to check on satisfaction levels and gather feedback.

o Develop and implement strategies to increase customer engagement and loyalty.

o Conduct regular follow-ups to ensure ongoing customer satisfaction.

New Customer Acquisition:

o Identify and prospect potential new customers through various channels (networking, referrals, etc.).

o Develop and execute plans to attract and convert leads into new customers.

o Collaborate with marketing team to coordinate efforts and optimize conversion rates.

Retention and Upselling:

o Develop strategies and initiatives to retain existing customers and minimize churn.

o Identify opportunities for upselling or cross-selling additional products/services to existing customers based on their needs and usage patterns.

Customer Advocacy:

o Act as a customer advocate within the organization, representing their interests and feedback.

o Champion customer-centric initiatives and initiatives that improve the overall customer experience.

Cross-functional Collaboration:

o Work closely with cross-functional teams (marketing, learning development, program management etc.) to align customer engagement strategies with business objectives.

o Communicate customer needs and insights internally to drive continuous improvement and innovation.

Feedback Analysis and Reporting:

o Gather and analyze customer feedback and data to identify trends and areas for improvement.

o Prepare regular reports on customer engagement levels and acquisition metrics.

Requirements

Education / Experience Requirements

● Degree from a recognised university

● Minimum 5 years and above relevant working experience in financial services training, corporate training or financial services.

Skills:

● Communication: Excellent verbal and written communication skills for effective client interaction and engagement.

● Customer Service: Strong customer service orientation to address client needs and enhance their experience.

● Sales and Marketing: Ability to promote training programs and generate new business opportunities.

● Project Management: Organizational skills to manage multiple clients and projects simultaneously with good time management.

● Problem-Solving: Analytical skills to identify client issues and develop effective solutions.

Abilities:

● Relationship Building: Capacity to establish and maintain strong long-term relationships with clients.

● Adaptability: Flexibility to adapt to changing client needs and industry dynamics.

● Attention to Detail: Keen eye for detail to ensure accuracy in client communications and program delivery.

● Empathy: Understanding and addressing the unique needs and concerns of clients.

● Tech Savvy: Proficiency in using software, virtual meeting platforms, and other relevant technology tools.

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]

Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• At least 2 yearsworking in an Application Support Environment
• Linux; Unix/Python Shell Scripting
• SQL, preferably in MariaDB/MySQL
• Java programming
• Application Server: JBoss
• Middleware: IBM MQ, Apache ServiceMix, Active MQ
• OpenShift
• QlikSense/Tableau
• TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect
• Hands-on working knowledge on DevOps tools for Source Control (Git,Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.
• Strong technical skills
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Ability to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.
• Basic understanding of Swift message knowledge would be good.
• Experience in application implementation projects in financial institutions would be advantageous

Responsibilities:

• Perform service and maintenance of gas detection system
• Ensure quality after repairs conforms to OEM standards
• Ensure adherence to safety rules and practices.

Requirements:

• Min Nitec/O levels
• Preferably with basic computer knowledge
• Knowledge in AutoCAD is highly preferred
• Bilingual in both English and Mandarin to speak to mandarin speaking customers

Interested candidates, please kindly send your updated CV to [email protected]

CH Talent Resources (13C6338)
R1983591

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Events Lead – Operations
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri
Working Hours: 930am - 6pm
Working location: Ubi (60%) and out of office-various location (40%).
Salary: $3,000 to $4,000

Interested applicants can also send your resume to

WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities:

• Overview: We are seeking an experienced and dedicated Events Lead to oversee operations and logistics for various thematic events. The successful candidate will ensure seamless execution, from initial planning to post-event evaluation, maintaining the highest standards throughout.

Key Responsibilities:

• Requirement Analysis:Understand and analyze requirements for each thematic event, ensuring alignment with organizational goals and client expectations.
  
• Event Operations and Logistics Management:Oversee all aspects of event operations, including planning, coordination, and execution of logistics.
  Conduct final checks and inspections before event day to ensure compliance with established standards and protocols.
  
• On-Site Event Management:Supervise and manage event activities on the day, acting swiftly to resolve any issues or disruptions.
  Coordinate with vendors, site managers, and staff to facilitate smooth set-up and tear-down processes.
  
• Task Oversight:Oversee specific tasks and responsibilities throughout the event planning process to ensure timely and efficient completion.
  
• Vendor and Venue Coordination:Liaise with vendors at the venue location to support set-up and tear-down activities.
  Work closely with site managers to ensure successful event execution.
  
• Post-Event Evaluation:Evaluate the success of events by gathering feedback and analyzing performance metrics.
  Prepare and submit comprehensive post-event reports to stakeholders.
  
• Administrative Duties:Respond to phone inquiries and handle other ad hoc duties as required.
  

Qualifications:

• Proven experience in event planning and operations management.
• Diploma in Sport Science/Events Management

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

8.Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

9.Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

10.Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

11.Perform deployment & release management activities.

12.Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Job Highlights

• Attractive salary package and comprehensive benefits package
• Work in a dynamic and creative environment
• Training, mentoring and advancement in fast growing company

Job Description:

Our Inventory Support will be responsible for the store management and inventory control, which includes:

• In charge of physical inventories, stocks and warehouse storage
• Issuance of component, stocks and tools, including replenish stocks at refill station
• Receiving of stocks and containers
• Handling inter-company stock transfer, which involves consolidating stock transfer slip and recording them in system
• Arranging for rework and repacking
• Raising requisition for monthly refill station, non-standard item or any adhoc request
• Maintaining the accurate records in excel database and physical stocks
• Conducting inventory stock counts
• Ensuring all goods are stored properly and adhere to organisational standards

What will the Right Person look like?

• Candidates with no relevant experience are welcome to apply. Experience in warehouse management would be an added advantage.
• You are able to commit to work half day on Saturdays.
• You possess strong organisational skills, a proactive mindset and the ability to work collaboratively in a fast-paced environment.
• You possess basic computer skills and have a keen eye for detail.
• You demonstrate good interpersonal skills and excellent communication.
• You will subscribe to the Company’s core values of Teamwork, Integrity and Excellence.

• Position: Service Captain
• Salary: $2,500-$3,300
• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: near Esplanade mrt

Interested applicants can also send your resume to WA:+65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Position: Operation Manager
Location: Yew Tee
Working days and hours: 5 Days 9am - 6pm
Salary: $4,000- $5,000

Interested applicants can also send your resume to

WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts Requirements and skills
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management

Responsibilities

• Field service management (FSM )role experience
• Experience budgeting and forecasting
• Degree in Business, Operations Management or related field

Overview:

We are seeking a professional and organized Office Receptionist to join our client in the financial industry. The ideal candidate will serve as the first point of contact for the company and provide essential administrative support across the organization. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Front Desk Management: Greet and welcome visitors, clients, and employees with a professional and courteous demeanor.
  Answer, screen, and direct phone calls to the appropriate departments.
  Handle inquiries and provide information about the company to the public, clients, and employees.
  
• Administrative Support: Manage incoming and outgoing mail, packages, and deliveries.
  Maintain a tidy and organized reception area.
  Schedule and coordinate meetings, appointments, and conference room bookings.
  Assist with administrative tasks such as data entry, filing, and document management.
  
• Visitor Coordination: Ensure all visitors sign in and are provided with visitor badges.
  Notify employees of visitor arrivals and direct visitors to the appropriate locations.
  Manage visitor logbooks and maintain security protocols for visitors.
  
• Office Supplies and Inventory: Monitor and maintain office supplies inventory.
  Place orders for office supplies and ensure timely restocking.
  Manage and organize supply storage areas.
  
• Communication and Collaboration: Liaise with internal departments to ensure effective communication and coordination.
  Assist in the planning and execution of company events and meetings.
  Provide support to the HR and Operations teams as needed.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, front office representative, or similar role in the financial industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information.

Working Conditions:

• Full-time position, Monday to Friday.
• Office environment with standard business hours.
• May require occasional overtime for special projects or events.

If you are a dedicated and detail-oriented individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. Join our client’s team and contribute to their success in the financial industry.

Agency Licence No: 24C2276 / Staff Registration No: R1655301C

Principle Partners specializes in executive search for Asset Management, Hedge Funds, Private Equity and Technology Companies in Asia.

Service Captain

Salary: $2,500-$3,300
Working Days and Timing: 5.5 Days per week, Based on Roster

Location: Bugis area

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Requirements/Skillsets
Recent experience in working with Java J2EE applications
Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
Experience in programming languages such as JAVA/J2EE.
Experience in Unix commands , SQL queries
Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
Exposure to banking industry is a plus
Dynamic individual with thirst to learn
Strong team player with excellent inter-personal skills
Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.

Requirements

Must be graduate from IT or Computer Science
Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
Need to have eagerness to learn and perform with committment
Candidates must have good experiences in SQL and at least basic experiences in Linux.

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

Pet Groomer

Working days: 6 days (Monday closed)
Working hours: 11:30am-8:00pm (Weekdays) ; 10:00am -8:00pm (Weekends)
Salary: Basic $1700 - $2300 + OT + Commission (Gross up to 3000)
Address: Choa Chu Kang Ave

Responsibilities:
-Styling of dog’s fur
-Shower, brushing and drying of dog
-Cleaning of ears and buffing of nails
-Taking care and ensuring the health and safety of the dogs on premises
-Answering of the phone
-Taking down appointments
-Handing customer enquiries
-Selling products
-Overall cleanliness of the shop and products on display
-Involves the cleaning of poop and mopping of urine
-Cleaning of dog cages
-Sweeping the floor
-Clearing of rubbish
-Washing and drying towels
-Walking the dogs

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Service Management Delivery Lead provides expert knowledge to deliver activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. Creates a commercially viable business case, overseeing the transition of business cycle phases into BAU and ensuring the service is delivered as per agreed SLAs and KPls through regular reporting and formal updates. The Service Management Delivery Lead focusses on activities related to delivery of continuous improvement of the customer service, managed via service improvement and service development plans. Also focusses on managing the customer relationship to ensure they receive the contracted service to the standard required throughout the contract term. Typically reports to the Senior Service Management Delivery Manager.

• Assists, advises and executes processes and activities for the financial governance of the internal customer portfolio including charging and budgeting of respective services (ensuring consistency of the final recharge values signed with the customer);
• Drives and maintains the identification of the business growth opportunities and creation of opportunities pipeline;
• Drives the delivery of continuous improvement for the customer service, managed via Service Improvement plans;
• Builds strong relations and works closely with customers, Sales and Customer Operations teams, outsourced providers and partner organisations to ensure the service standards to the customer;
• Manages the process of service reporting, trending and presentation at service reviews;
• Uses best practice knowledge to manage the preparation and sign off of the business case relating to the service, coordinating with Sales Management colleagues on the end-to-end bid management cycle;
• Understands the needs and supports the service management and delivery procedures and concepts through extensive experience;
• Receives and manages service escalations and manages the customer improvement plans to ensure customer satisfaction;
• Ensures client service experience is forefront of activities;
• Ensures Vodafone delivers the value it has contracted to provide the customer through regular Service Reviews;
• May provide informal guidance to junior staff.

Who We're Looking For:

We are looking for a Patient Service Associate who will work with our Operations and Management team to ensure efficient clinic operations and excellent customer service.

Job Highlights:

• Friendly working environment
• 5-day work week (Monday to Friday)
• The clinic is a few minutes sheltered walk from Tanjong Pagar MRT
• Competitive salary
• Opportunity for growth and development

Your role:

• Handle patient registration, scheduling of appointments, and billing and payment collection.
• Respond to, and follow up on, customers’ inquiries over phone, email and messaging
• Process payments and invoices
• Arrange for deliveries of medications and other goods sold
• Provide other ad-hoc frontline support for customers e.g. usher patients, assist customers with account access on mobile devices
• Assist the Clinic and Operations Manager to ensure smooth clinic and company operations

Requirements:

• Polytechnic Diploma,Higher NITEC or NITEC qualification
• Computer literate
• At least 2 years’ working experience
• Able to multi-task and prioritise tasks under tight deadlines
• Customer-oriented and enjoy interacting with customers through various channels of communication
• Meticulous and detail-oriented
• Effective follow-up skills
• Able to work independently as well as in a team
• Excellent communication skills
• Experience in healthcare, biomedical sciences, operations and/or customer service will be advantageous

About NOVI

NOVI Health is a fast-growing health tech start-up based in Singapore reimagining the way care for chronic disease is delivered.

Run by a team of dynamic individuals with a passion to improve healthcare, we're positively changing the way healthcare is delivered by integrating traditional medical practice with consumer tech – providing a full-stack health solution that combines medical care, fitness and diet coaching, together with continuous glucose monitoring and support.

Job Overview:

CFS is seeking a highly motivated, organised, and self-starting individual to join our organisation as a key member of the CAP team with a responsibility to lead the insights, impact and advisory functions of the team.

The ideal candidate should have a proven track record in managing, contributing to and communicating findings of research projects. He/she should be a fast worker and have excellent research, writing/editing and trend analysis skills. The candidate will have ample opportunities to work on research and evaluation projects in areas such as support for lower-income families, sustainability, social mobility, employment-support as well as health and care issues in an ageing society. Domain expertise in one or more of these areas will be a definite advantage, as will technical skills and/or experience in quantitative and qualitative research methods and impact evaluation. Come join us in the journey to create more evidence-informed philanthropic products and programmes to create a stronger and more inclusive Singapore!

Duties & Responsibilities:

• Guide junior members of the team to do continuous background research on Singapore’s evolving unmet needs landscape, and oversee donor and stakeholder value proposition decks, which, in turn, will inform CFS’s philanthropic programmes and practices
• Distil, edit and communicate actionable insights from in-house and external research reports/surveys in a clear, concise and compelling manner to non-research audiences
• Lead the evaluation and impact measurement practice within CAP
• Scope actionable external research and insights projects that align with CFS’s philanthropy philosophy and grant-making goals
• Work with external researchers, where necessary, to design and execute qualitative and quantitative studies that address key questions on unmet needs and challenges
• Partner with cross-functional teams to ensure that research insights are integrated into decision-making at all levels of donor engagement and grant-making
• Stay up to date with latest sector trends, and share knowledge with the team on an ongoing basis

Qualifications and Skills Requirements:

• Strong writing and editing skills – must be able to write and speak clearly, and deliver research content clearly to non-research audiences.
• Post-graduate qualifications in a research, social sciences or sustainability-related field or evidence of equivalent experience.
• Domain knowledge/expertise on economic, social, health and care needs in Singapore, or sustainability issues and/or the philanthropy sector.
• Ability to review and critically appraise data and empirical literature and construct theories of change
• Strong interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners.
• Ability to work under own initiative in a fast-paced environment with a proactive approach to problem solving.
• Skills and experience in evaluating the outcomes of community-based philanthropic or Government intervention programmes.
• Excellent Microsoft Office skills
• Skills in other visualisation, research and analysis software will be an advantage
• Experience in writing/editing a range of content – for example donor impact reports, thematic reviews, articles, blogs etc.

We regret that only shortlisted applicants will be notified

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604