Total 6,207 Customer Service job vacancies in SG_Ensign_Kallang Place, L7 (Left Wing)

You will be responsible for:

• Responding to client inquiries in a professional manner and with positive attitude
• Managing the daily operations including appointment making and serving customer
• Ensuring that the premise is tidy and clean
• Monitoring and managing stock
• Keeping records of cash inflows and outflows
• Take meeting minutes/agenda
• Report to manager for daily task.

jobs Requirements

• Fluent in English
• Friendly and warm personality
• Tidy and organized

Job Types: Full-time ( Open in Q2 )

What you will do:

As a Field Service Engineer, you will play a crucial role in understanding and maintaing various Linux based systems and robots, performing maintenance checks, and providing top-notch customer support. You will be responsible for writing detailed documentation on troubleshooting and issue resolution, as well as refining maintenance workflows to improve service quality. Your commitment to upholding service quality and ensuring customer satisfaction will be key in this role.

• Opportunity to work with various Linux based systems and robots
• Chance to refine maintenance workflows and improve service quality
• Dynamic, collaborating and supportive working environment
• Understanding various Linux based systems and software to perform pre-defined maintenance checks on deployed systems
• Performing maintenance checks on deployed systems at customer sites per maintenance schedule
• Supporting customers for issues raised regarding deployed systems remotely and on-site
• Writing good documentation detailing troubleshooting and issue resolution as well as maintenance procedures
• Upholding service quality for customers and ensuring customer satisfaction for deployed systems and support rendered
• Refining maintenance workflows and processes to improve service quality

What you bring:

The ideal candidate for the Field Service Engineer position brings familiarity with Linux-based OS, an understanding of electrical and electronic systems, and knowledge of ISO standards. A basic understanding of networking concepts is also essential. Your ability to work independently on customer sites for maintenance checks and troubleshooting will be highly valued.

Requirements

• Familiarity with Linux based OS systems and robots, as well as the tools available to diagnose issues and configure the system
• Understanding of electrical and electronic systems as well as usage of common tools such as multimeter to diagnose and resolve faults or failures
• Familiarity with ISO standards for parts as well as the respective tools required
• Basic understanding of networking concepts, configuration as well as components
• Ability to work independently on customer sites for maintenance checks as well as troubleshooting
• Passion for quality of service rendered, collaboration, innovation

Good to have

• Prior experience performing on-site support and maintenance for software and hardware
• Experience in high-uptime systems as well as preventive maintenance of such systems
• Bash scripting knowledge
• Docker / Basic programming knowledge
• Driving license for use of company van to transport equipment

What sets this company apart:

Our company prides itself on being a leader in the engineering industry. They offer a dynamic and supportive working environment where employees are encouraged to grow their skills. Their focus is not just on individual achievements but also on teamwork, making it a perfect place for those who value innovation and open-mindedness, collaboration, mutual support.

What's next:

If you're ready to take your career to the next level, don't hesitate!

Apply today by clicking on the link. We can't wait to hear from you!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1986634 Alphonsus Sim Zheng Wei

Required skills:

• 1 to 5 years of experience in ServiceNow and Dynatrace
• AWS CloudWatch
• Data Centre Operations Support
• Ensure smooth 24×7 running of the operations.
• Plan, coordinate and support operations related activities.
• Oversee and/or resolve all onsite operational incidents and major issues including any change management.
• Maintain, review, and update all policies, SOPs, and Emergency Operating Procedures
• Implement service improvement programs.
• Lead Incident and Change Management to minimize impact to customer services.
• Generate and provide periodic reports to management review and meetings.
• Review and implement Operations base on ITIL and industry best practices.
• Perform Alert Monitoring triggered from the monitoring system.
• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.
• Perform incident escalation.
• Ensure incidents are responded and attended to.
• Triage and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Creation of Incident details using ticketing system provided.
• Creation of Service Request, Change Request, Problem Request using ticketing system provided.
• Liaise with users/customers on project related operational matters.
• Provide support for audit.
• Any other duties or projects as assigned by the management.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Hair Therapist: Hand on hair treatment

Working location: Wheelock / Plaza Sing/ Ngee Ann City/ Bedok Mall (location TBC upon hired)

Working Days: 6 days, Monday – Sunday

Working hours : Retail hours & Able to commit working on Fri – Sun & PHs)

Off 5 day per month (Rostered off)

Monday to Friday – 10.30am to 8.30pm

Saturday, Sunday & PH – 10.00am to 7.00pm

Salary: $1.5K , Gross 2.5k

Job Requirement

• Formal Education & Certification
• Certificate in any discipline

Knowledge & Experience

• Minimum 1 year of relevant experience in the retail and service beauty industry

Job Scope

The essential responsibilities of the Hair Therapist include:

• Assist Consultants in providing services to clients such as scalp/hair treatments, shampooing, blow dry styling, chemical treatments and processes.
• Maintains safety standards and environment cleanliness
• Update Sales Consultants of customers' scalp and hair condition for follow up.
• Emphasizes product benefits and assist clients in the selection of retail products or services for their hair care needs
• Communicate with customers while delivering treatments on the treatment steps, benefits and products
• Maintains a consistent relationship with client base in order to ensure return clients
• Attends and participates in continuing education on upgrading treatment techniques.
• Provide relevant support when necessary, e.g., attending external events, workshops, road shows, fashion and hair shows, etc.
• ​​​Carry out duties and responsibilities as and when assigned by management.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Singapore, or Sydney, Australia, or Tokyo, Japan

We are seeking a new Data Center Selection team member to improve the quality and unit cost and grow the size and number of our colocation sites/PoPs, and help us understand where on the map Cloudflare’s infrastructure needs to go next. You possess a broad set of contacts across the data center industry and are able to navigate local and international businesses in various markets to drive the best possible deal parameters. You will unlock efficiency within our vendor partner portfolio by understanding how to structure contracts to follow demand, keeping abreast of unique market dynamics and insights that help us negotiate, and managing vendor partner relationships to know where to invest and partner further with existing or new partners. We are looking for someone who excels at progressing many projects in parallel, managing dynamic day to day priorities with many stakeholders, and has experience implementing and refining sourcing best practices in a high growth environment. Getting stuff done is a must!

What you get to do in this role:

• Define regional vendor strategy for data centers
• Own deals end to end involving new and existing data center vendors and sites to support Cloudflare’s infrastructure growth including planning, RFP, commercial negotiation and execution
• Work cross-functionally with legal, operations, capacity planning, network strategy and security teams to understand requirements and project timelines
• Establish and conduct scheduled QBR and other vendor management activities with top category partners
• Represent Cloudflare credibly to external partner C-level senior management and at public conferences/events
• Expert point of contact for internal business customers & external colocation partner vendors as needed
• Contribute information to annual data center budget for effective tracking and benchmarking of infrastructure costs
• Review colocation spend & invoices for management approval
• Other duties as assigned

Skills/Experience:

• 10+ years in planning and managing data center footprints within a fast moving enterprise technology organization or cloud services, software or colocation company
• Ability to multi-task and manage complex projects across multiple teams and geographies within set deadlines
• Ability to navigate, solve problems and answer questions with minimal supervision
• Relationship management experience and excellent communication skills
• Demonstrated experience in commercial negotiation
• Experience with rack, site power and white space planning (data center sales engineering) a plus
• Experience with or understanding of network concepts a plus
• Experience in budget planning, financial analysis, or other analytical role a plus
• Experience with Jira a plus
• Multilingual and/or experience living/working/conducting business in another country a plus
• Bachelor's degree or equivalent experience required

• Location: Changi
• Salary: $2500 - $3500
• Please note that this is a Sales Position

Key Responsibilities:

• Serve as the primary point of contact for our current clientele.
• Achieve individual and team sales objectives.
• Uphold high standards of customer service to ensure client satisfaction.
• Cultivate and nurture robust client relationships.
• Address feedback promptly, offering suitable resolutions and alternatives within specified timeframes, and diligently follow up.
• Manage and nurture new sales leads generated by the sales development team.
• Prepare and submit monthly sales forecasts, and monitor sales performance.
• Undertake any additional tasks and assignments as directed by the Sales Division.

Job Requirements:

• Minimum of 2-3 years of relevant experience in account management and sales support.
• Capable of working autonomously while also being a strong team contributor.
• Intermediate proficiency in Microsoft Excel, Word, and PowerPoint.
• Possess a keen sense of enthusiasm, coupled with excellent organizational skills, attention to detail, and the ability to multitask.
• Demonstrated ability to communicate professionally with both internal and external stakeholders.

Avery Tay | EA Registration No: R23112677

Massage Therapist

Working days & hours:

Full time - 6 days // Part time - min 3 days (1 day will be Sat/Sun)
Salary: $4,000 +- (commission based - 63% per job)
Location: Based on appointment (Company arrange minibus to pick up from East side)

Job Scope:

• Provide house-call massage services

Requirements:

• Minimum 1 year experience
• Possess massage certificate

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Assistant Service Engineer

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2500 - $3500

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Looking to level up your career in the fitness and hospitality space? Level is a boutique fitness brand est. in 2014. Now present in Singapore and Jakarta, we are looking for passionate and highly motivated individuals to join our Front of House team.

We’re looking for people who are intuitive, proactive, organised, and responsible. If you are looking to work and learn from the best in its field and grow your professional portfolio specializing in Housekeeping and Logistics Operations, this is the perfect role for you.

Send us your CV to [email protected] to apply for this role!

Responsibilities

* Greet and welcome clients

* Provide the best client experience and service we can be proud of

* Attend to enquiries via email and Instagram DMs by responding to requests promptly, efficiently and courteously

* Assist coaches in the administration of classes or sessions

* Operational housekeeping duties

* Understand and upsell our services to the right clients

* Own and be responsible for our Housekeeping and Logistics Operations department, working with various stakeholders to continuously improve our service excellence

* Act as point of contact and maintain good working relationships with key vendors

* Work closely with the management team to identify and address problems to ensure studio and its facilities are in good working conditions, through proper inventory and asset maintenance.

Requirements

* Basic qualifications of N-level, O-level, Diploma or at least 1 year experience

* Strong problem-solving skills, ability to thrive under pressure and make fast decisive decisions

* Excellent written and spoken communication skills in English

* Additional proficiency in another language is a plus

* Proficient in Microsoft Office

* Familiar with the usage of Canva and/or other video editing software (e.g. Inshot)

* Ability to work shifts inclusive of 1 weekend and public holidays

* Fun and outgoing personality with a demonstrated ability to work well both individually and in a team

Benefits

* Competitive salary, subject to qualifications and work performance evaluations

* 14 days annual leave allowance after probation

* Full time employee benefits

* Free gym membership and access to some of the best service providers in the region

* Work with an international team with growth opportunities

* Professional mentorship, on-the-job training, and workshops

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Please WA Jian Wei @ http://wa.me/6587389860 Shortlisted candidates will be notified

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:
Monitor servers, systems, and networks in a 24/7/365 uptime environment.
Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
Utilize experience with the system to review documentation regularly.


Requirements:
ITIL Foundation V4 is preferred.
Proficiency in monitoring tools, service desk systems essential.
ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

WhatsApp Jian Wei @: http://wa.me/6587389860

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Key Responsibilities:

• Respond and resolve tickets in a timely manner
• Provide hardware and software support/troubleshooting
• Maintain, analyse, and troubleshoot software and computer peripherals
• Set up and configure all hardware included desktop / Laptop / Scanner / Printers / Multi-function devices / Smartphones
• Ensure all tickets requiring follow-up work and/or calls are resolved
• Provide technical support to end users
• Test, image, and clean desktops, laptops, and other related hardware
• Assist in third level IT Infrastructure support
• Handle vendor management as required

Qualification:

• Min Diploma in IT
• 2-3 years of IT related experience

Key competencies and personal attributes (knowledge and soft skill requirements):

• Basic knowledge of Active Directory, Group Policy, and Windows ACL's
• Good working knowledge of Microsoft Office Suite
• Good working knowledge of standard smartphones platform
• Knowledge of network communications fundamentals.
• Troubleshooting and analysis skills for general network and application level issues.
• Ability to interact with staff at all levels and to work under minimal supervision.
• Excellent, organizational, interpersonal, and communication skills.
• Ability to multitask and work in a team setting
• Understanding of a wide variety of desktop applications
• Experience working within enterprise ticket systems
• MCP and similar certifications desired

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

EA Reg No:R1659429 (Chin Mei Ling)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL ASIA PACIFIC PTE LTD and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com/. You acknowledge that you have read, understood, and agree with the Privacy Policy

Sales Admin Support
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2000 - $2300 (If good exp can try higher)
Location: Kaki Bukit

Responsibilities:

• Providing administrative and documentation support to the sales team
• Read and understand orders – to ensure it can be fulfilled smoothly.
• To ensure orders are placed correctly and timely.
• Keep track the delivery status of orders regularly to avoid late penalty.
• Respond effectively and efficiently to customer’s inquiries.
• Follow up with factory about the delivery schedule, technical clarification and documentation
• Maintain & update filing and database system regularly – QTN / Sales
• Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.
• Prepare and apply of Certificate of Origin
• Any other ad-hoc duties as required.

Requirements:

• Relevant working experience.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Sales Support Engineer (Indoor)
Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical/Mechatronic)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Job Responsibilities :-

• Perform phlebotomy procedures using proper, sterile, and safe techniques both on-site in clinic and off-site as part of mobile health screening team or off-site service provision team.
• Perform health care assistant duties and procedures such as appointment management, registration, billing and collection of payment for services, documentation, collation of laboratory reports, and arrangement of follow-up appointments for patients.
• Perform basic assessment for patient.
• Rendering assistance during nebulizer use, performing first-aid and triage of patients
• Explain and introduce health screening packages and blood tests to patients and offering appropriate advice to each individual.
• Assist doctors during consultation including chaperoning and during conduct of procedures.
• Accurate data entry into computerized systems
• Prepare submissions for corporate and government claims.
• Daily e-submission of Managed Care claims for different insurance schemes
• Assist in inventory keeping, prompt for low stock medications and supplies.
• Perform data entry and closure of daily settlement.
• Maintenance of the physical facility of the clinic
• Any other duties as may be assigned by Immediate Supervisor and/or the Management.

Qualification & Experience:-

• Must possess certification as a phlebotomist
• Able to work in fast paced environment
• Team Player
• Good communication skill

About the role:

Perform L1 Helpdesk Support work consisting of the following scope of work:

• Monitor/reply email/phone, log tickets and manage L1 helpdesk.
• Perform L1 investigation for problem report and provide resolution.
• Route to L2 or other parties for issues that cannot be resolved by L1.
• Coordinate with L2 and other teams for resolution.
• Prepare and generate reports required for helpdesk reporting (eg. user login, number of tickets log, CVEs, alerts, SR etc).
• Monitor system (batch jobs, server utilization, system alerts etc).
• Support system patches by doing sanity testing after patches.

Your background:

• Strong written and verbal communication skills for email and phone support.
• Experience with ticketing systems for efficient handling of support requests.
• Ability to diagnose and resolve Level 1 technical issues promptly.:
• Skill in escalating complex issues to Level 2 support and collaborating with other teams.
• Proficiency in generating and analyzing helpdesk-related reports.
• Knowledge of system monitoring tools to identify and address potential issues.
• Experience supporting system patching processes and conducting sanity testing.
• Strong customer service orientation and ability to provide user support effectively.
• Ability to adapt to changing priorities and prioritize tasks efficiently.
• Proficiency in documenting support processes and resolutions accurately.

Additional Desired Skills:

• Knowledge of ITIL framework, specific software/systems, or cybersecurity principles.

EA License Number : 11C4879

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• Computer literacy eg: proficient in MS Word & Excel et

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Customer Service Officer (Airfreight)

Basic Salary: $2300-$2800
Working hours: 5.5 days work, Mon – Fri 9am-6pm & Sat: 9am – 1pm
Address: Changi Airfreight Centre

Job Description:

• Handle full set Export/Import documentation.
• Handle enquirers from customers, via telephone or email for transportation by air and sea, and provide quotation.
• Customs permit declaration.
• Liaise with customers for delivery arrangement.
• Handle the key account customers according to SOP's and escalate special cases to Department Manager in a timely manner.
• Provide report and statistic to key account customers on a daily/monthly basis.

Job Requirements:

• 1-2 year experience in Airfreight industry with customs permit declaration is preferred.
• With INCOTERMS knowledge is an advantage.
• Possess relevant background is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Provide technical support to customers and assistance for vision-related issues before and after service.
• Evaluate and qualify new products for technical compatibility and customer satisfaction.

Requirements

• Strong understanding of cameras, lenses, and optics.
• Experience with machine vision applications; AOI experience is a plus.
• Willingness to travel on short notice.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Analyze, investigate and manage daily application issues/incidents
• Perform application deployment, support post deployment and post maintenance verification activities.
• Administration of application configuration, user account, and support audits activity related to this.
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform project documentation and document base-lining.

Requirements:

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• Experienced in IT Operation, application support and end user management, with 2 to 3 years of team managing experiences.
• Experience in Structured query language (SQL).
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Team player and work independently without supervision
• Involvement in night support activity (based on duty roster) is required

To apply, please visit www.gmprecruit.com and search for Job Reference: 22154

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Location : Orchard

Industry : Retail

Time : 9:30am -6:30pm & 12:50-9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Basically, your duties as Customer Service Executive are as follows:

a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff

b. Maintain Customer Service standards and procedures.

c. Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

d. Ensure that the customers’ problems are attended to promptly and efficiently.

e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

f. Compile customer feedback and suggestions so as to improve and develop Service Standards.

g. Any other job-related duties assigned by the Company or your superior.

h. Experienced ex-cabin crews or those from hotel industry are welcome to apply

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in both Chinese and English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

Job Description

• Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned
• Knowledge of ITSM or ITIL will be an added advantage

Job Requirements

• Good knowledge of Windows OS, AD, Office 365
• 2-3 years of relevant working experience, preferably from SI environment
• Strong problem solving skills and positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry level candidates are welcomed to apply