Total 47,123 Customer Service job vacancies in Singapore

Job Description & Requirements:

• Assess the service needs of clients and connect then with the correct provider.
• Assess client issues and provide recommendations to fix problems.
• Create and maintain a directory/database of clients and clients needs.
• Ensure each client is given the necessary services and follow up to fill ongoing service needs.
• Answers telephones and respond to email inquiries in the office.
• Maintain good relationships with service providers and clients to keep customer base.
• Excellent customer service and problem-solving skills.
• The ability to work well under deadlines and to multitask.
• Proficient skills in Microsoft Office, including Word and Microsoft Excel.
• Preferrably with Certificate of Employment Intermediaries Certificate.
• Bachelo or Diploma
• Excellent in verbal and written communication skills.

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

Join us to Transform Lives!

Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises, The Art Faculty and Professor Brawn.

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of mainstream academic curriculum and life readiness skills. We are currently the largest special education school in Singapore and due to our further expansion, we invite candidates who have proven commitment and competence to join us in the role of ICT Trainer.

The Team:

IT & Design Academy (ITDA) offers relevant and meaningful Information Technology (IT) & Design courses to all students in Pathlight School. We believe that our students have the natural aptitude towards technology and we run courses in an autism-friendly environment to equip our students with tools and skills positioning them for the future, a life beyond school.

Your Impact and Contribution:

We are looking for an engaging and passionate specialist to help us deliver the best training experience possible and help us realise our vision of becoming the largest training provider in ICT in the Autism Community. We are one of the School’s signature programme and is currently ramping ourselves further to become the next-generation learning community of empowered future technology leaders and learners.

What You'll be Involved In:

• Conceptualising, Developing and conducting outcomes driven ICT Training courses across multiple technical & creative domains for our learners, educators and all other staff.
• Work with other educators and course developers to produce interactive and self-study materials fueling our drive towards blended learning.
• Communicate our learners’ outcomes in ICT via their work/portfolio and written assessment reports via platforms and tools adopted by the School.
• Contribute to a small development team in projects, building clickable working prototypes with your empathetic design thinking expertise.
• Work with another team member to help maintain and improve our websites and web presence.
• Ensure compliance to organizational policies and SOPs and contribute proactively to meeting the department goals and KPIs.
• Provide regular updates on status reports on projects and duties
• Ad-hoc duties as assigned

Your must-haves:

• Relevant education qualification(s) in IT or related discipline
• Prior direct working experience in conducting ICT training for different groups of learners
• Possess a keen interest in imparting ICT knowledge and learning and are always learning and adopting the best educational approach to maximise learners’ outcomes
• Possess good written and verbal communication skills

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals

• Monitoring and maintaining electrical equipment or machinery performance;

• Walking customers through how equipment works including how to use it safely;

• Explaining new features and suggesting upgrades to customers;

• Delivering services to customers effectively and on time;

• Ordering and restocking materials when it is required;

• Participating in ongoing training to keep up to date with the latest developments in electrical engineering;

• Providing clear customer feedback;

• Leading or assisting with the support of projects;

• Following government health and safety regulations and the regulations of their employer.

This is a B2B customer service position based in our central Singapore office, with the opportunity to also work from home.

IMPORTANT – this role mirrors Australian office times (8.30am - 5.30pm AEST), so in Singapore this will mean you will start and finish your working day later than usual.

$58-60K pa ($4,833 - $5,000 pcm)

You will be responsible for:

Request Handling - Pre & Post-transaction queries:

• Resolving multi-channel Customer transaction queries providing answers immediately where possible and escalating to internal teams when required, to ensure delivery of responsive service to Convera’s clients.
• Utilizing business and product knowledge to identify opportunities to refer to Sales teams, to meet additional Client needs and increase revenue.
• Adhering to agreed SLAs and KPIs
• Delivering high quality, consistent interactions.
• Handling clients contact with a professional demeanour.
• Supporting in collecting required documents from clients by proactively reaching out to clients, following a defined process

Administration and Reporting:

• Maintain accurate SFDC (salesforce) records.
• Ensure that client requests are handled on time and with accuracy.
• Participate in team initiatives as needed.
• Identifies areas of improvement and puts them forward to the team.

Skills & Experience required:

• A passion for providing only the best level of customer service to corporate clients (B2B)
• We would like you to have previously worked in a process led role where you have demonstrated a high level of attention to detail and followed a defined process.
• We would ideally like the above experience to have come from within the financial services industry.
• Excellent written and verbal communication skills in English.
• Ability to ask probing questions to understand customer needs.
• Ability to navigate a computerized data entry system.
• Familiarity with office productivity tools e.g. MS Office, outlook, excel, Salesforce.
• Professional telephone manner with an ability to develop rapport with external customers.
• Ability to handle objections and complaints.
• High degree of accuracy and attention to detail
• High degree of self-motivation
• Ability to work under pressure.
• Ability to meet deadlines/high sense of urgency.
• Strong team player

About Convera:

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AS1

CONTRACT JOBS!

1 August 2024 – 31 December 2028

SPORTS EXECUTIVES

SINGAPOREANS / PRs ONLY

(Salary – $3,200 to $4,000)

LOCATION

· Evans Road

WORKING HOURS

a) On weekdays without Training

8.30 a.m. to 6.00 p.m. inclusive of 1hr lunch break (8.5hr)

b) On Saturdays with Training

4 weekdays from 8.30 a.m to 6.00 p.m. inclusive of 1hr lunch break (8.5hr).

Able to work on Saturdays as the peak training sessions are held on this day. Report to respective Centre from 8.00 a.m. to 7.30 p.m. (maximum of an 8hr slot within this timeframe, and timing will depend on the training schedules)

c) Off days

i) Sundays, Public Holidays

ii) One Weekday (for the weeks with Training)

JOB DESCRIPTION

• To assist in planning,organizing, implementing and monitoring the programme

• Work closely with officers to customize the programme to cater to the learning needs of the students

• Monitor the participation of the students and take appropriate action to follow up with the absentees and parents on a weekly basis

• Monitor and assess students’ wellbeing and development

• Ensure that the coaches and auxillary manpower adhere to the standard operating procedures of the programme

• Review and evaluate the coaches and auxillary manpower’s work ethics and performance

• Maintain good communication with the parents of students

• Maintain good communication with school administrators and sports organisations and provide regular feedback to them

• Make arrangements for the transport, logistics and facilities/venues for the various activities, monitor the budget for the equipment

• Maintain records of students

• Assist in organizing various programmes, projects, events and activities; sports education modules, selection trial, parent engagement sessions, graduation etc.

• Maintain records of students

• Assist in the engagement/timesheets of coaches and temporary manpower for

• Set up SOPs and prepare the necessary documents to submit to relevant authorities for approval

• Look into Risk Assessment Management of, especially those that involves certain level of danger

JOB REQUIREMENTS

· Minimum Diploma

· Remain registered with MOE

· Standard First Aid certificate is accredited by the National First Aid Council

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am–5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Alliance Française de Singapour is a local non-profit educational and cultural organization, affiliated with the international network of Alliances Françaises. With a mixed team of Singaporeans and French, and more than 4,000 members of all ages, the Alliance Française de Singapour fulfills its mission of teaching the French language and promoting French and Francophone cultures by offering various activities in its language center, gallery, theater and library.

We are looking for a professional and customer service oriented Receptionist cum Admin Assistant to join our team.

Responsibilities

Provide Front desk reception service for the office which includes handling all incoming calls and managing internal & external customers timely and professionally.

Receive and greet all visitors professionally and in a courteous manner.

Maintain a tidy and presentable reception area with necessary stationery and materials (e.g., pens, forms, brochures).

Address admin-related queries in-person and/or via phone/email in a timely, accurate and professional manner.

Receive, sort, and distribute mail/deliveries in a timely manner.

Provide, in-person and via phone/email, basic and accurate information relating to Alliance Française de Singapour’s general & cultural activities.

Maintain office security by following safety procedures.

Ensure that all the main doors (general areas) are duly locked securely after office hours.

Manage translation services, including quoting service fees, collecting payment and issuing receipts.

Advise clients on the different types of membership, account creation, collecting payment and issuing membership cards.

Assist with calling clients for surveys, including post registration call-back exercises.

Provide administrative support to the team and support ad hoc tasks as required.

Other tasks and duties assigned by management.

Qualifications & Experience

Minimum 1-2 years of work experience in office management and receptionist roles

Able to work independently without much supervision

Strong organizational and multi-tasking skills

Pro-active and attention to detail

Singaporean / PR

Client Management Matters

· Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.

· Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.

· Gather feedback on system operations and collaborate with relevant teams for improvements.

Support

· Address clients’ inquiries and provide comprehensive support to resolve cases promptly.

· Collaborate with the IT team to assist in resolving any system-related issues that may arise.

Project Management

· Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.

· Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

Diploma / Degree in any field

· Detail-oriented with strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills.

· Proficient in using project management tools and systems.

· Ability to manage multiple tasks simultaneously.

5 day week @ amk area

No working experience is required

maestro HR

damien lee tian hong

R1106726

16C8462

Job Info:

• Basic + AWS
• Mon to Fri (9.00am till 6.00pm)
• Location: Bukit Batok

Job Scope:

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested applicants, please email your updated CV to [email protected]

Position Applied: PSA

EA Personnel No: R23114223

EA Personnel Name: Lynn Ho

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Infant care Teacher
MapleBear is expanding and we are looking for infant educarers to join us to grow the centre and YOURSELF together!

If you possess the following skills,

• Patient and sensitive towards needs of an infant
• Responsible and attentive towards the overall safety, health and well-being of the infants
• Good communication skills to connect with parents/ caregivers
• Able to work as a team with fellow colleagues
• Ability to organize tasks and manage time to meet many and varied deadline.

We will like to invite you to join a dynamic team who is passionate about nurturing and connecting with the young ones.

Education and Licensing Requirements:

1. Obtained at least a Certificate in Infant Care (CIT), Advanced Certificate in Early Years (ACEY), Higher Certificate in Infant Care (HCIC), or its equivalent
2. Diploma in Early Childhood Care & Education OR Teaching: ACEY L1/L2 certified
3. Fluent in English/ Mandarin(spoken and written) as lessons are conducted in English/ Chinese

Apply today to be a part of our MapleBear team and make a lasting impact on young learners' growth. Please email us at or Watsapp your resume 8512 5688

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

Hotel Guest Service Officer

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities

• Assist Helpdesk manager in managing day to day operation of Helpdesk

• Assist Helpdesk manager in managing client on the daily reporting

• Real Time Monitoring of daily operations to departmental objectives & KPIs are met

• Monitor agent’s weekly performance using available data

• Identify training and development needs of agents to bridge competency gaps.

• Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated

• Ensure team members’ compliance in operations policies and processes

• Provide the necessary leadership/guidance to team members to achieve Contract SLA.

• Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of consistent quality, and in accordance to stipulated performance standards

• Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs

• Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing changes and updates (eg share important updates like survey participation rate, calls handled the previous day, unique cases so agents are kept updated)

• Ensure all knowledge base (eg. SharePoint/Confluence) for Helpdesk are all up to date

• Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.

• Continuously review roster to ensure optimal resource utilization, enhanced productivity, and sufficient coverage of both agents and Team Leads across Helpdesk operational hours

• Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk

• Work closely with the Helpdesk Manager to communicate, implement and co-ordinate company policies and procedures to agents and ensure compliance

• Provide structured feedback and recommendations for tool and process improvements on an ongoing basis

• Perform other duties and responsibilities that may be assigned to you by the management for the effective implementation, maintenance, and continual improvement of Helpdesk.

• Provide regular staff engagement including but not limited to Daily Operations Floor Meeting,

• Monthly 1:1 coaching session with team members; Quarterly team bonding session

• To take over level 1 escalation from agents. To call user to resolve the issue for user.

• Live and inspire agents to live the corporate values, contributing to the success of company culture (1/Pride in Customer Excellence 2/Pleasure to work in a team 3/Respect your commitment)

Requirements

• Degree or diploma in any discipline.

• 3 to 5 years of work experience in the related field is preferred for this position.

• 3+ years of leadership experience directly managing others

• Strong time management skills and motivation to exceed expectations.

• Ability to multi-task

• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).

• Strong leadership skills

• Good knowledge and understanding of top-class customer experience.

• Passionate about how customer service can contribute to the success of any businesses.

• Proactive and positive in resolving issues.

• Experience with performance metrics

• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Licence No: 12C6060

We are looking for passionate individuals to join our company

Our offer:

For more details: O'Coffee Club - Our Story (ocoffeeclub.com)

——————————

✨Staff benefits✨

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations

Responsibilities:

• Responsible for smooth daily operations in café
• Preparation of high quality beverages according to menu
• Light kitchen duties and preparation work
• Provide good customer service
• Basic housekeeping

Requirements:

• Passion for service and F&B industry
• Positive work attitude and a team player

Responsibilities

• Work safely both on-site and in our Service Department.
• Field service, repair, machine commissioning and overseas training
• Possibly up to 30% travel for training.
• Repair machines returned to our Service Department in a timely manner.
• Deliver start-up and training for customers purchasing new and refurbished machines.
• Field incoming technical phone calls providing customers with assistance regarding proper machine function and troubleshooting.
• Prepare customer quotations for field service, customer site preventative maintenance and customer employee training.
• Assist Sales/Marketing with customer visits.
• Write field service reports.
• Work with our headquarter team to resolve all technical issues as required.
• Maintain an orderly Service Department.

Job Requirements

• Minimum 5-years machine repair experience.
• Min Diploma / Degree in Mechanical or Electrical Technology, Technical training + proven experience a must.
• Candidate should be able to read hydraulic and electrical schematics.
• Must have a working knowledge of fluid power and electrical controls.
• Excellent analytical ability, critical thinking, good communications ability both oral and written, and problem solving skills.

We would like to invite interested applicants to Click Apply Now.

Tiffany Yap
Dynamic Human Capital Pte Ltd
Registration No: R23115176
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

• Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
• Working Location: Cantonment Rd
• Salary Range: $2000-$2500

Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Requirement:

• Relevant Experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

LOCAL Foods Supplier

Answer Customers Sales Orders Via Phone Calls, and Manage Van Sales Man HP Schedules.

Process Sales P/O, Invoices, Delivery Orders.

Handle Inward Shipment and Receiving Goods from Suppliers

Workplace : nearest Woodlands MRT

5 Days / 9 to 6:10 pm

Wholesale Trading Company

• Handling Clients Inquiries & On-line Orders via Phone, e-Commence, Emails,
• Scheduling Outbound Deliveries, To End-User Customers.
• Managing Inventory, Stock Quantity Count, Sales Order, P/O & D/O.

5 Days / 9:30 to 6:30 pm

Workplace: nearest MRT Aljunied, TaiSeng or Potong Pasir