Total 21,901 Customer Service job vacancies in Singapore

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• MNC Company
• Basic $3500 - $4000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Perform regular maintenance and carry out diagnostic analysis for trouble shooting and repair work
• Handling of measurement and detection equipment for military and homeland security
• Handle sales product enquiries
• Manage post-sales delivery of equipment
• Prepare basic reports
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience
• Possess IT software installation and configuration skills will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Queenstown MRT

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Description

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimise clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Requirements

Requirements

• Minimum 2 years of customer service or telemarketing experience.
• Preferred to be in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritisation, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.
• Bilingual proficiency is required due to Chinese speaking customers

By applying to this position, you acknowledge that your application and details will be shared with the recruiter at The People Lab PTE. LTD., who is managing the hiring process for this role.

• Well Established Company
• Basic $4000 - $5500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working Days: Monday to Friday
• Working hours: 8.30am to 5.30pm
• TRAINING PROVIDED

Job Responsibilities:

• Planning / Assign sub-contractors and manpower for the maintenance work and from project handover
• Supervising & Managing of Sub-contractor to carry maintenance & servicing works
• Plan and schedule Preventive Maintenance
• Perform routine check, system back-ups & restoration, troubleshooting and upgrading / improvement of system to ensure optimal functioning of BMS/DCS/PLC/SCADA System
• Record servicing & maintenance data and generate service report
• Provide Technical / Operational guidance, engineering solution to the Maintenance Site Facility Management
• Others ad hoc duties as assigned

Job Requirements:

• Minimum Diploma or Degree in Mechanical / Mechatronic / Electrical Engineering or equivalent
• Knowledge on BMS / PLC / HVAC will be a plus point
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

42 hours work week, any day Monday to Sunday, include PH

*Shift 1: 7am-4.30pm

Shift 2: 8:30am - 6pm

Shift 3: 11am-8.30pm

• Perform admission of patients, handles customer queries, perform Cashiering and perform Billing
• Perform admission process, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handles customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Perform any other tasks as assigned.
• Timely escalation of cases to supervisor as necessary.

Qualification & Experience:

• Past healthcare work experience is an added advantage.

• Minimum "O" levels, 2 years of front-line / customer service related working experience.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Benefits

1. Competitive Salary: Earn up to $3,000 basic per month plus variable bonuses and monthly incentives.
2. Work-Life: Flexible work schedule with office-in-lieu on public holidays and time-off for overtime.
3. Career Growth: Develop your skills with a fast-paced, dynamic team while gaining experience in customer service and operations.
4. Supportive Team Culture: Work in an inclusive, friendly, and collaborative environment where your contributions are valued.
5. Standby Perks: Receive a company phone for standby, with additional compensation (to be discussed during the interview).

Job Description

We are looking for a motivated and reliable Customer Service Officer to join our team! In this role, you will handle phone inquiries, manage data entries, and address customer complaints with the best solutions or alternatives. You will collaborate closely with the operations department to ensure smooth processes.

Roles & Responsibilities

• Handle phone inquiries and provide prompt and effective solutions.
• Perform data entries and maintain accurate records.
• Resolve customer complaints and provide alternative solutions when necessary.
• Work closely with the operations team to support service delivery.
• Take on other ad-hoc duties as assigned by the department.

Requirement

• Skills: Basic IT knowledge, good listening skills, and ability to work under pressure in a fast-paced environment.
• Personal Attributes: A good team player with strong interpersonal communication skills, meticulous attention to detail, and self-motivated.
• Work Schedule: Must be flexible to work shifts, on public holidays, and be willing to work overtime when required.

5) Additional Information

• Location: 88 Geylang Bahru, #01-2724, Singapore 339696.
• Salary: Up to $3,000 basic plus variable bonus and monthly incentives (company phone for standby).
• Working Hours: 8 am to 5 pm with varying schedules: Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days).
• Public Holiday: Work on public holidays will be compensated with office-in-lieu.
• Overtime: Overtime will be given time off.

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Working Location: Tanjong Pagar
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Handle / Manage enquiries from customers
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: West / Central / East / North
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Well Established Eyewear and Optical Company

• Salary range: $2900 - $3700 + AWS + Professional Allowances + Competitive Incentives

• Excellent Welfare & Benefits

Job Scope

• Stay up to date with the latest trends, frame designs, and lens technologies to provide expert advice on the most flattering and trendy eyewear options.
• Conduct comprehensive eye examinations to determine customers' prescription needs accurately. Utilize cutting-edge diagnostic tools and techniques to assess eye health, refractive errors, and other vision-related conditions.
• Recommend eyewear options that not only correct customer’s vision but also complement their personal style, face shape, and individuality.
• Perform precise measurements, adjustments, and fittings to ensure that every pair of glasses fits perfectly.
• Collaborate with a team of optical experts to select the ideal lenses for each customer's visual needs.
• Provide exceptional customer service, creating a warm and inviting atmosphere in the boutique. Offer post-purchase support, addressing any concerns or issues customers may have.
• Actively participate in industry conferences, workshops, and fashion events to stay at the forefront of eyewear trends.

Requirement

• NITEC in Opticianry or related field
• 1 - 2 years’ experience in Optician with fully registered Singapore Optometrists & Optician Board (OOB) is required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Become an integral part of our team at Connexions Integrated Learning Centre and contribute positively to the lives of young adults with autism!

We are seeking a passionate and dedicated Deputy Centre Head to help create a supportive and nurturing environment for our learners. In this role, you’ll have the chance to make a profound impact on their development and well-being while enjoying a rewarding journey through the following responsibilities:

Job Overview
The Deputy Centre Head will play a key role in managing the centre's daily operations. This includes leading staff, ensuring top-quality service delivery, and fostering a safe, inclusive environment for both learners and team members. Strong leadership, excellent organizational skills, and a genuine commitment to working with individuals with special needs are essential for success in this role.

Please note that responsibilities may extend beyond those listed here. Any adjustments to the job description will be communicated to you in advance to accommodate the evolving needs of the organization.

Centre Management

• Oversee the daily operations of the centre to ensure smooth and efficient workflow.
• Develop and implement operational policies and procedures to improve service delivery.
• Ensure compliance with all relevant regulations and standards, including health and safety requirements.
• Oversee the well-being and safety of all learners and staff.
• Address any concerns or complaints promptly and professionally.

Administration

• Handle enquiries, centre visits, and registrations.
• Monitor and manage the centre’s budget to ensure cost-effectiveness while maintaining high standards of service.

Staff Management

• Guide, mentor, and oversee staff to ensure staff remain motivated and effectively complete their assigned tasks.
• Manage staff schedules and ensure sufficient coverage at all times.

Programme Planning & Implementation

• Work with the team to design, implement, and evaluate programs tailored to learners' needs, while ensuring that daily activities are effectively carried out.
• Work with external partners and stakeholders to enhance programmes offerings.
• Continuously assess and improve the quality of services provided.

Community Engagement:

• Foster positive relationships with the local community, stakeholders, and partners.
• Promote the centre’s services and activities through outreach and networking efforts.
• Represent the centre at community events and meetings.

Skills Requirements:

• Dedicated to the education and support of youth/adults with autism
• Demonstrates compassion and patience
• Strong team player
• Computer literacy skills in MS Office (Words, Excel, PowerPoint).
• Good interpersonal and communication skills.

Qualification / Experience

• Minimum Diploma from a recognised educational institution.
• Experience in Special Education, Nursing, Counselling, Care Services and working with youth/adults with autism through Community Service is an advantage
• At least 3 years of experience in a managerial / mentoring role within a similar setting.

Working Location: 1 Holland Village Shopping Mall

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am - 5pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Other task that assigns by the management.

Requirement

• NITEC / Professional Certificate in Electrical / Electronic / Mechanical or equivalent.
• 1 - 2 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492