Total 46,532 Customer Service job vacancies in Singapore

We are Omnissa! 

The world is evolving fast, and organizations everywhere—from corporations to schools—are under immense pressure to provide flexible, work-from-anywhere solutions. They need IT infrastructure that empowers employees and customers to access applications from any device, on any cloud, all while maintaining top-tier security. That’s where Omnissa comes in. 

The Omnissa Platform is the first AI-driven digital work platform that enables smart, seamless and secure work experiences from anywhere. It uniquely integrates multiple industry-leading solutions including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance through common data, identity, administration, and automation services. Built on the vision of autonomous workspaces - self configuring, self-healing, and self-securing - Omnissa continuously adapts to the way people work; delivering personalized and engaging employee experiences, while optimizing security, IT operations and costs. we're experiencing rapid growth—and this is just the beginning of our journey!

At Omnissa, we’re driven by a shared mission to maximize value for our customers. Our five Core Values guide us: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—all with the aim of achieving shared success for our clients and our team. 

As a global private company with over 4,000 employees, we’re always looking for passionate, talented individuals to join us. If you're ready to make an impact and help shape the future of work, we’d love to hear from you! 

In the first 6 to 12 months, you will get comfortable working other Omnissa account sales, office directors and platform architects or solution engineers (Presales) to drive the Omnissa value proposition into our Enterprise accounts

New logo acquisition/working with existing customers to introduce and expand our application and platform services within your assigned market territory

Consult with C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by our products and services

Forecast revenues timely and accurately; Increase revenue/retention rates for specified key accounts

Represent Omnissa with integrity, maintain an industry credibility, prospect for new business, and establish and strengthen relationships through presenting to various audiences

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Interacting with C-Level and VP-Level Executives, you will be driving the digital transformation strategy for our Enterprise customers. You will be charged with identifying and collaborating on our customers journeys with Omnissa. Each customer may have a different entry point for their journey with Omnissa, but you will play a central role in developing the plan to help our customers drive the outcomes they desire and gain the most benefit from our process and software.

Delivering customer's value - even if it results in elongating the sales cycle

Understanding customers Agile Methodologies and Application Lifecycle Development Processes in large enterprises

Software development and/or cloud application consulting

Consistent high performance against sales quotas driven by C-Level and VP level relationships at key customer contact

Experience using a consultative or advisory based sales approach in a complex enterprise sales environment

Innovative and creative thinker who can work independently and leverage resources wisely to meet objectives

Partner / Systems Integrator management skills

Proven ability to assess and disqualify customers/opportunities under minimum guidance and high pressure

Practices empathy, kindness and does the "right" thing with a high degree of emotional intelligence

What is the leadership like for this role? What is the structure and culture of the team like?
This role reports to Director of Sales.
Where is this role located?

Flexible: The role is considered flexible and will be a mix of working from a local Omnissa office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office. What are the benefits and perks of working at Omnissa?

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection is Here to Help!

We are the authorized Education Recruitment Specialist for this exciting opportunity. We work closely with employers to ensure that your application is handled with care and attention. If you're passionate about Robotics, STEM, Coding, and Artificial Intelligence, this role is perfect for you!

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Technical & Behavioral Competencies

Technical

· JAVA/J2EE

· Websphere/Tomcat/JBOSS

· ORACLE PL/SQL

· COBOL

· UNIX / LINUX /WINDOWS skills i.e. navigating, scripting etc

· TIBCO EMS/ TIBCO BW/ TIBCO ADMIN/ MFT / BC / IBM MQ

· ITSM tool: Service Now

· Sharepoint

· Database performance & SQL tuning experience is a plus

· Good technical troubleshooting and debugging skills.

Functional

· Strong understanding of payments, local clearing systems, H2H concept and applications, reporting.

· Strong understanding of stop list filtering, AML, social engineering etc.

· Working grasp of double posting accounting treatment.

· Understanding and experience in ITIL concepts.

· Possess good analytical skill and self-motivated

Behavioural

· Good team player with strong analytical, communication and interpersonal skills.

· Results and client oriented.

· Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.

· Excellent people management and communication skills.

Qualifications

· University Degree in Computer Science or related disciplines.

· Good command of spoken and written English. Working command of spoken and written Mandarin is preferable. Working command of spoken Cantonese is an advantage.

Experience

· Strong experience in and preference for application production support.

· Strong technical background in web based applications support on JAVA/J2EE platform and/or COBOL platform.

· Extensive experience in supporting payments, local clearing applications and payment filtering and AML in APAC region.

Job Descriptions

• Ensure bar and service operations standards are adhered to
• Ensure the highest quality of beverages served
• Recognize the regular customers and highlight to the Restaurant Managers about the particular customers’ preferences.
• Making menu recommendations, answering questions and sharing additional information with customers
• Record and report all customers’ complaints to the Managers immediately
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries
• Work with bartender and service team to ensure smooth operations of the bar
• Ensure appearance, orderliness, cleanliness and proper set up of all bars and their related areas
• Responsible for the quality and consistency of all drinks served in accordance with the standards set by the restaurant
• Perform miscellaneous job-related duties as assigned

Job Requirements

• No requirement

Benefits

• Monthly incentive (No MC) : +$100/month
• Annual leave : 7 days at first year, 1 day increment per year
• Medical, Dental insurance
• Annual Bonus
• Paid Overtime
• Staff Meals & Uniform provided
• Staff discounts
• Learning under an experienced Senior Staff
• Positive working environment
• Competitive salary & annual bonus

Working hours

• Working hours: 8 hours / day
• Off day: 6 days / month

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Customer payment advisor | 5.5 Day | Jalan Besar|

Responsibilities:

- Manage and provide customer service support via phone call, Live chat /emails to clarify the payment details and remind clients to make payment

-Understand customers' needs and provide alternative payment plan to aid client’s situation (i.e. dates/amount)

-Handle customer queries & promote RON renew

-Understand and review customers background (such as CPF, income tax, car leasing, credit bureau etc.) and advice whether customers are suitable for installment plan.

-Any ad-hoc duty assigned by the management.

Requirements:

- Good communication skills.

- No prior experience needed, on-job training would be provided

- Have instant message and telephone etiquette

- Ensure each customer is provided with exceptional service

Main Responsibilities

• Plan and implement a holistic and developmental appropriate early childhood curriculum for K1, K2 and N level.
• Provide a conducive environment for the care and development of children in the centre.
• Develop the intellectual, social, emotional & physical needs of children.
• Plan, organise, implement & supervise classroom / outdoor activities.
• Preparation of lesson plans & worksheets

Working Conditions

• 5.5 day work week: Mon - Fri, alternate Sat
• Attractive remuneration and staff benefits
• Location - Clementi / Hougang

Requirements

• Minimum 5 GCE 'O' Level with credit in EL1 / CL1.
• Diploma in Pre-School Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T) or its equivalent recognised by ECDA for K1/K2 teacher
• Registered with ECDA and attained a L2 certification
• Ability to work independently with minimal supervision.
• Team player with strong interpersonal skills.
• Passion and dedication to work with children.
• Adequate knowledge of currnet early childhood care and education development theories, research and practices

Job Description

• Conduct IRMS referral management for befriending and buddying services by screening all incoming referrals, directing these to the relevant executives, monitor the referral outcomes , and ensuring good record tracking.
• Handle all inquiries/ correspondences received via Centre hotline, the Active Aging General Email Account or walk-in.
• Provide administrative and logistics support to the Acitive Ageing Centre in operational documentation and reports. for example, Quarterly Department meeting notes and Monthly Centre Meetings.
• General office duties include creation of Small Value Purchase (SVPs), procurement of centre and activity supplies, handling purchase requisition, petty cash management, equipment maintenance and centre inventory.
• Compile and analyses key performance indicators, where required
• Active involvement in projects or process evaluation/ improvement exercises, as needed
• Any other ad hoc duties, as assigned.

Job Requirements & Qualifications

• Minimum “O” Level qualifications.
• Preferably with at least 1 year of working experiences in an eldercare setting or befriending and buddying services (or volunteering services)
• Good communication and interpersonal skills
• Effective in planning activities and possesses a passionate and sincere disposition to serve seniors
• Be able to work in the evening and on weekends when necessary/ required.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

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Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Job Description:

· Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)

· Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS

· Coordinate with Finance Division (FID) on payment matters

· Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports

· Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters

· Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed

· Maintain SCC/ACC staff’s training records online

· Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team

· Perform grant claim submissions

· Take down minute notes for meetings

· Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

· Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)

· At least 2 years’ experience in administration, financial or procurement portfolios

· Proficient in Microsoft Office – MS Word, Excel and Powerpoint

· Good team player with good analytical and problem-solving skills.

· Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,500.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,500.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Desktop Support Engineer

Working Location: Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,700-$3,200

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.