Total 46,461 Customer Service job vacancies in Singapore

A well-known and fun establishment is looking for dedicated members to expand the business.

Potential Career Progression
Straight Night Shift Transport Home Provided

6 days per week 8 hours excluding lunch

Quarterly Bonus

Job Description

Process Customers’ order and cashiering duties

Handle cashiering duties, customers’ complaints, and operational issues

Other work scope as required by business needs.

Prepare Food and Beverages according to orders

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

• Provide consistent and purposeful casework management for not more than 28 cases with multiple needs and safety risks.
• Collaborate with internal and external stakeholders to achieve good case outcomes.
• Perform intake duties as part of intake team, assessing client’s needs and providing recommendation.
• Conduct group work program to support clients and their families to adopt healthier lifestyles.
• To undertake any additional responsibilities and duties assigned by Director.

Requirements

• Degree, Graduate Diploma or Master in Social Work / Degree or Master in Counselling.
• Candidates without experience are welcome to apply.
• Good report writing skill.
• Good Interpersonal and Communication skills.

KKH Psychology Service offers clinical psychology services to women and children. We are looking for someone with a strong interest in clinical psychology and excellent people skills. You will assist psychologists in patient-liaison work, conduct or help to facilitate group programmes, develop patient education materials, participate in research projects when required and prepare reports accordingly, with supervision. On the job training and individual supervision will be provided. Where appropriate, group supervision will also be provided, as are opportunities for training.

Working as an associate psychologist at KK Women’s and Children’s Hospital Psychology Service, provides opportunities for a broad, meaningful and unique range of experiences. You will be part of a vibrant psychology team.

Requirements:

• At least a Bachelor degree in Psychology, with Second Upper Honours from an established university with an accredited Psychology program.
• Resilient, able to work independently and also as a team player
• Strong interpersonal and communication skills
• Strong writing skills
• Strong organizational skills and time management skills.
• To be able to maintain and ensure effective and high quality clinical documentation.
• Resilient, able to work independently and also as a team player.
• Ability to speak a second local language and/or dialect is desirable, though not essential, in order to liaise with the local language and/or dialect speaking associates/patients.
• Proficient in IT/office software
• Previous working experience in counselling would be desirable

Responsibilities:

• Provide onsite IT support in a professional and courteous manner.
• Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution.
• Able to identify incident trends in order to elevate incidents in accordance with standard operating procedures.
• Ensure timely case attention, resolution, escalation and closure, so that SLA is met
• Ensure timely escalation of major and critical incidents.

Requirements:

• Diploma in Information Technologies or related fields.
• Minimum of 1-2 years of relevant working experiences in IT Deskside, Desktop support
• Working knowledge in experience with MS Windows Operating Systems.
• Basic PC staging and hardware configuration & administration e.g., tablet, printer, RF & barcode scanner, Cisco IP phone etc.
• Basic network infrastructure knowledge and smart hands support.
• Training for new products or tools for end users.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.

Additional info:

• This is on 12 months, renewable contract

To apply, please visit www.gmprecruit.com and search for Job Reference: 25012

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

The Market Access Oncology Care Lead, Intercontinental reports to the Market Access TA Director, Intercon. This person will serve as a strategic partner to relevant TA, as well as relevant global, Intercon and affiliate stakeholders across functions for market access. They will provide meaningful, strategic guidance and support to affiliates across respective TA and region to ensure the development and execution of high impact strategies that optimize and accelerate pricing, reimbursement, and access.

Responsibilities include:

The Market Access Oncology Care Lead, Intercontinental will need to work independently to support region’s affiliates in the localization of Integrated access strategies and strategic pricing approaches for the specific TA portfolio to identify key access opportunities and challenges to enable growth.

They also work in partnership with the Regional Market Access Director, Area cross functional and Affiliate teams to prioritize identified business opportunities and implement appropriate execution plans to maximize affiliates’ ambitions.

This person will work closely with their commercial, medical, and regulatory counterparts to stay aligned with overall 1-7-5 plans.

Specific Responsibilities:

· Facilitate and support affiliates within geographic region for insight gathering for specific TA matters to subsidized affiliates ‘strategy

· Provide market access strategy support and advice for product launches and identification of opportunities for portfolio optimization and growth.

· Supports affiliate in developing appropriate access strategies, including HTA submissions, and value messaging and models for alternative access pathways

• Works closely with critical internal functions (Global/Area/Affiliate Commercial, HEOR, EA, Legal, Medical Affairs, Regulatory Affairs), to localize, advise, align and refine Integrated Access Strategies to optimize pricing, reimbursement and access, including representing the MA Intercon viewpoint at VATs, ICTs, Franchise and other meetings.
• Support and review PLN and LRP assumptions, as well as support the implementation of MA initiatives related to affiliate's prioritized ambitions identified in PLN or LRP

· Maintain an appropriate communication flow with regional counterparts to maximize opportunities across Intercon.

· Share best practices and learnings across markets/regions to inspire innovative solutions; and encourages effective ways of working to ensure fast access for patients and maximize value for AbbVie’s assets.

Qualifications

Required:

• At least 5 years of progressive experience in Pricing and Market Access, ideally at a global, area or large affiliate level
• BA/BS in pharmacy, economics, life sciences or comparable equivalent experience

· Understanding of regulatory agency requirements / policies that govern market approval, and the impact on reimbursement decisions

• Strong cross-functional leadership, influencing, critical thinking, and analytical skills to work with a variety of groups and stakeholders.
• Ability to navigate a complex matrix environment and to be able to influence without authority.

· Willing to work across a range of products, in pipeline, near market and on market in a variety of therapeutic areas, as needs dictate.

· Ability to work under conditions of uncertainty in an evolving environment

• Communicate effectively both in written and verbal format to engage and inspire others.

Preferred:

• MBA, MS, Pharm D, or other advanced degree preferred.
• Knowledge of pricing regulations, pricing governance in key global markets, standard operating procedures, and the business of healthcare in key markets
• Experience across multiple therapeutic areas is highly desirable
• Have deep understanding of healthcare systems, as well as HTA requirements in the region

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*Great banking career opportunity

*5 days work week - 4 weekdays 1 weekend

*Night shifts and flexibilities required*

*Attractive Allowances*

1 year contract

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers’ needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers’ feedback and identify problem trends for improvement actions

Requirements:
Good written/verbal communication skills
Call centre experience and banking experience preferred

Fresh Diploma/Degree graduates are welcome to apply

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

<https://go.persolkelly.com/job/apply/9084>

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No: 01C4394
EA Personnel No: R22111378
EA Personnel Name: Ong Xin Yee

Primary Duties and Responsibilities:

· Influence and shape a new model of Care: More Fun, More Engaging, More Effective. You will have at your disposition leading edge equipment and fantastic facilities.

· Be part of the management team in overseeing the care of clients with direct responsibility of rehabilitation services.

· Assess, evaluate and identify rehabilitation needs of clients.

· Providing and advising necessary treatments.

· Formulate and implement appropriate individualized rehabilitation programmes to facilitate improvement or maintenance of movement/function.

· Work closely in a multi-disciplinary team to create Individualised Care Plans for each client from admission to discharge planning.

· Evaluate and monitor progress of clients’ treatment regularly.

· Ensure strict compliance to MOH regulations in the performance of services.

· Guide, supervise and train conditionally registered physiotherapists, physiotherapy students, therapy aides, family caregivers and volunteers on their performance of duties.

· Create and maintain database of all clients, ensuring strict compliance to documentation, providing evidence-based treatment with accurate and timely records.

· Conduct home visits for clients when required.

· Communicate clearly and appropriately with clients & colleagues, always speaking with the understanding of tone and choice of words.

· Any other duties as and when assigned by Rehab Manager or Centre Manager.

Pre-requisites:

· Diploma or Degree in Physiotherapy recognized by the Singapore Allied Health Professions Council.

· Must be a fully registered therapist with the Singapore Allied Health Professions Council.

· 5-days work week. Rotational weekends may be required depending on patient needs.

· At least 2 years of experience, preferably with experience in the community care setting.

· Hands-on experience and enjoys working with elderly in the community would be good to have.

· Able to work independently with little supervision.

· Proficient in Microsoft Office and comfortable with IT.

· Able to speak local languages and dialect (preferable).

· Singaporean & PR only.

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Highly flexible environment to brainstorm and try new ideas that could be fun and different that could aid in the rehabilitation of patients.
• 15 days annual leave.

Location:

· Active Global Senior Care Centre @ Telok Blangah Parc View - Blk 92, Telok Blangah St 31, S100092.

Responsibilities:

You will be responsible for the overall co-ordination of mechanical heart devices implantation including assessment of patients on their suitability, management of patients supported with the devices, as well as assist in the routine investigations for the patients. You will be required to hold discussions with patients and their families to ensure their understanding of the mechanical heart devices programme and conduct device training for patients, family members and staff. You will perform duties such as wound inspection, wound dressing and assist doctors during the implantation of the device. In addition, you will also assist in the administration of the programme and maintain statistical data, including updating the Registry.

Duration:

Permanent

Working Hours:

• Mon to Fri. From: 8.30am to 6pm/ Needs to be On-call or Call-back

Salary:

• Up to $5,000 (depend on experience) + AWS + VB

Location:

• Central

Requirements:

• A State Registered Nurse in Singapore with at least 3 to 5 years’ relevant work experience in an acute hospital setting
• Experience in cardiothoracic nursing or operating theatre will be an advantage
• Excellent interpersonal and communication skills
• Proficient in Microsoft Office applications

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23114826)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Roles & Responsibilities

• Handle overseas existing and new customers
• Follow up customers enquires
• Provide quotations to customers
• Follow up with overseas existing customers for repeat orders/ promote related products
• Issue sales order
• Assist Vietnam Branch (SSBVN, SIGVN) – RFQ, sales and direct import
• Sales order (overseas)
• Customer Evaluation
• Overseas trip forecast report
• Sales meeting agenda & minutes
• Sales personnel weekly report
• Other ad-hoc duties as assigned

Requirements

• Preferable candidate possess at least Degree/Diploma in any fields
• Strong interpersonal skills and ability to build relationships
• Knowledge SAP is an advantage
• Ability to work independently and effectively manage multiple priorities.
• Monday to Friday, 8:30am to 6:30pm
• Singaporean only may apply

Benefits

• Annual Wage Supplement (AWS)
• Variable Bonus
• Outpatient medical

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

- Permanent

- Up to $3,500 + Incentives + Commissions

- Monday to Friday, 9am to 6.30pm/ WFH

- Tanjong Pagar/ Shenton Way MRT

Success Human Resource Centre (SHRC) has been in the staffing industry since February 1997 with the mission of providing quality recruitment and payroll services. Success Human Resource has an excellent track record serving long term clients from various private and public sectors, dealing with permanent positions, contract roles and temporary assignments.

We are looking for a driven and result oriented individual to join our growing family. If you are passionate about people, determined to be the best, thrive under pressure, and respond proactively and positively to targets, a career at Success could be your opportunity to shine.

You will oversee the entire cycle of the candidate management process as a Recruitment Specialist such as headhunting talents with the domain knowledge and technical skills, conducting interviews, and guiding them on the interviewing process. You will also perform account management duties by communicating with clients to understand hiring needs and provide professional consultation on employment market and practices to both clients and jobseekers.

Responsibilities:

• Match Candidates: Gather essential information to assess if candidates align with job descriptions and their resumes.
• Understand Client Needs: Grasp clients’ requirements and unique selling propositions (USPs) to attract candidates to roles and companies.
• Evaluate Candidates: Review resumes, cover letters, and interview performance to accurately profile candidates before presenting them to clients.
• Innovate Hiring Strategies: Stay updated on industry trends to propose fresh hiring ideas to clients.
• Create Urgency: Foster a sense of urgency to ensure successful hires for clients.
• Attract Candidates: Utilize diverse outlets like job postings and social media to effectively target suitable candidates.

Location:

• Tanjong Pagar/ Shenton Way MRT

Working Hours:

• Monday - Friday (9:00am - 6:30pm)/ WFH

Salary:

• Up to $3,500 basic
• Competitive Commission
• Sales Incentives

Key qualities required:

• Experienced in developing long-term relationships with clients based on reliability and understanding of their business needs.
• Confident in decision-making and able to communicate efficiently
• Able to thrive in environments that challenge your abilities and push for high performance
• Ability to adjust strategies based on changing circumstances or new information
• Independent and self-motivated with good working attitude
• Highly sales driven and hardworking individual

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Reg No: R1549023)

[email protected] (Reg No: R2197670)

[email protected] (Reg No: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description:

Provide excellent customer service by greeting guests, taking orders, serving food, and ensuring a pleasant dining experience. Maintain a clean and organized dining area, process payments, and collaborate with team members.

Key Responsibilities:

• Greet and seat guests, take and deliver orders.
• Maintain table setup and cleanliness.
• Process payments and handle customer inquiries.
• Work with the team to ensure smooth service.
• Adhere to health and safety standards.

Requirements:

• Experience: Customer service or food service experience preferred.
• Skills: Strong communication, attention to detail, and ability to work in a fast-paced environment.
• Physical: Ability to stand, walk, and carry items for extended periods.
• Education: Secondary school education preferred.
• Qualities: Positive attitude, teamwork, and schedule flexibility.

WE ARE HIRING

Full Time

- SERVICE CREW

- BARTENDER

SALARY FROM $1,600 - $2,000 (5 DAYS PER WEEK)

7 HOURS PER DAY (EXCL. 1 HOUR BREAK TIME)

*APPLICABLE TO SINGAPOREAN/SINGAPORE PR/LONG-TERM VISIT PASS*

Whatsapp: 8944 1076

Location: Tyrwhitt Road

(Located inside Mercure Hotel)

Role:

• Provide administrative support to the trading department.
• Assist with market analysis, report preparation, and presentations.
• Prepare and execute commercial contracts and related documents, including trading, hedging, and shipping contracts.
• Ensure accuracy and systematic maintenance of the organization’s contracts and documents in a database.
• Monitor, manage, and provide summary reports on the status and performance of commercial trades.
• Liaise with internal and external parties to track and manage contract-related disputes and disagreements.
• Assist with ad hoc projects as assigned.

Requirements:

• Fresh graduate (preferably in Business, Finance, or Maritime Studies) or diploma holder with at least 2 years of experience in the oil trading industry and a similar role.
• Meticulous, diligent, and professional.
• Good drafting and verbal communication skills.
• Proficient in Microsoft Office applications, including Word and Excel.

• Well Established Company
• Basic $2000 - $2500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Handle customer’s enquiries via email or phone calls
• Generate quotations and process purchase orders
• Advise customer on products and services related information accurately
• Attend to any questions or queries related to company’s product
• Manage purchasing related matters as per customer’s queries
• Work closely with Service Engineers for any job task related
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Business or Engineering or any relevant field
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Title: Java Application Support Engineer (L2 - L3 Support)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBD

Pay: $5500- $8000

Duration: 1-year contract

Working Hours: Hybrid Work Mode

Job Summary: The Application Support Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:

1. Proficiency in Java and Java EE technologies.
2. Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
3. Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
4. Familiarity with version control systems (Git, SVN).
5. Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
6. Experience with monitoring tools and logging frameworks.
   

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Water Distributor company require immediate post in January 2025.

Job Description:

- Administrative duties, invoicing, email & tele-call.

- Other basic admin work when required.

Requirement:

- Basic PC & software knowledge.

- Some experience in admin duties & tele-call.

- Independent, faster learner, team player with positive attitude.

- Good communication skills in English & Mandarin.

- Workday Mon-Fri 8.30am - 5.50pm. Sat 0.30am - 12.50pm.

- Alternate Sat off day. Sun & Public Holiday Rest Day.

- Singapore & Malaysian (SPM) are most welcome.

Interested Candidate to sent in their resume to [email protected]

Or WA M: 94577747 (Message only).

Kindly state your current & expected salary.

Only shortlisted will be notify.

- 1 year outsourced contract

- Up to $6,500 + Standby Allowance $200

- Mon-Fri : 8:30 am to 6 pm

- Ang Mo Kio

Job Descriptions :

Capacity Management

• Ensures that there is sufficient capacity to meet service level targets
• Keeps IT management informed about capacity needs
• Provides capacity requirements for new or modified IT services
• Maintains an overall understanding of current service capacity and trends
• Ensures that performance testing is carried out on new and modified IT services
• Works to proactively provide sufficient IT capacity
• Produces and maintains a Capacity Plan
• Ensures that capacity-related incidents and problems are addressed
• Ensures the creation, maintenance, and use of a Capacity Management Information System (CMIS)
• Assesses the capacity impact of new change requests
• Participates on the Change Advisory Board (CAB) as needed
• Is responsible for monitoring IT capacity levels, comparing actual levels against targets, and addressing shortfalls
• Carries out the Process Manager responsibilities for the Capacity Management process

Asset Management

• Owns the Asset Register
• Plans, publicizes and oversees implementation of an updated Asset Register
• Ensures that the Asset Register is populated with assets according to policy
• Ensures maintenance of the Asset Register
• Ensures that assets are uniquely identified with naming conventions. Ensures that staff comply with identification standards for object types, environments, processes, life-cycles, documentation, versions, formats, baselines, releases and templates.
• Carries out the Process Manager responsibilities for the Asset Management process

Incident Management
The role as an Incident Manager (This is a backup role to the primary incident manager)
• Provide technical direction and coordination to the resolver groups involved during an incident and disaster recovery.
• Provide appropriate inputs to the problem management process, RCA preparation.
• Develop an understanding of the client’s organizational structure and infrastructure environment.
• Drive group chats and bridge calls effectively to resolve incidents.
• Handle conflict situations and make quick decision while driving incidents.
• Manage and drive third parties to the quick resolution of incidents.
• Manage the use of Escalation matrix appropriately to get appropriate level of focus from technical teams and management.
• Manage the incident a make informed decision to escalate as Disaster and managed the disaster accordingly.
• Classify and resolve incident within the specified SLA.
• Track incident until closure.
• Conduct monthly briefing to the customer on incident and problem management.
• Provide regular report based on SLA measurement and performance of incident and problem management.

Period:

• 1 year outsourced contract

Working Hours:

• Mon to Fri : 8:30 am to 6 pm

Salary:

• Up to $6,500 + Standby Allowance $200

Working Location:

• Ang Mo Kio

Job Requirements:

• Minimum 5 years of working experience in above-mentioned processes.
• Degree or Diploma, preferably IT or Engineering-related.
• Committed and motivated individual and willing to work odd hours at times when required
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with ITIL Intermediate/Expert certification.
• Dynamic, customer oriented, experience working in a fast paced environment.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

EA Number: 11C4879

- 1 year contract (outsourced contract)

- Up to $4400 + Shift allowance

- 12 hrs rotating shift

- Ang Mo Kio

Job Descriptions :

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support
  
  

Period:

• 1 year contract (outsourced contract)

Working Hours:

• 12 hours rotating shift (work 2 days, rest 2 days) (8pm to 8 am or 8 am to 8 pm)

Salary:

• Up to $4,400 + Shift Allowance $350

Working Location:

• Ang Mo Kio

Job Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
  

Special Knowledge or Skills
:

• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
• -Linux
• -Unix
• -Active Directory/DNS
• -Microsoft Azure Stack
• -Microsoft Windows 2016-2022
• -Commvault Backup and Recovery
• -Symantec Endpoint Protection
• ITIL certification will be an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

- 1 year Contract (Depend on job performance)

- $3000-$4000 + Allowances

- Mon to Fri: 8am to 5.30pm

- Tuas Naval Base (Shuttle Service provided at Joo Koon)

Responsibilities:

• Monitor UPS (Uninterruptible Power Supply) systems.
• Preventive & Corrective Maintenance
• Carry out or assist in preventive maintenance of UPS systems to ensure optimal performance.
• Execute corrective maintenance when necessary to resolve system faults or alarms.
• Perform additional tasks as needed to maintain the operational integrity of the UPS systems.
• Perform technical assistance for different components and systems in power management and backup solutions.
• Standby for any activation or system issues.
• Able to respond to short notice and work irregular hours to meet ad-hoc job assignments.

Period:

• 1 year contract (Depend on job performance)

Location:

• Tuas Naval Base (Shuttle Service provided at Joo Koon)

Working Hours:

• Mon to Fri: 8am to 5.30pm (Must be able to respond to short notice and work irregular hours to meet ad-hoc job assignments)

Salary:

• $3000-$4000 + Allowances

Requirements:

• Higher Nitec in Electrical Engineering/ Diploma in Electrical/Electronics Engineering or equivalent
• Minimum 2 years of experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: R24124163)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Lark

Lark is a next-generation team productivity suite that boosts organizations' efficiency, creativity, and engagement. It seamlessly integrates Messenger, Docs, Calendar, Video calls, Emails, OKR, and more into one easy-to-use app.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity: to learn, to innovate and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and most importantly, the users we serve.

Join us!

About the team

Our dedicated team at Lark APAC is driven by a shared passion for delivering exceptional customer experiences. Comprised of diverse talents and expertise, we are committed to guiding our clients through every stage of their journey with Lark products. With a relentless focus on innovation and customer satisfaction, we strive to exceed expectations and foster long-lasting partnerships.

Responsibilities:

• You will develop a Customer Success framework and strategies for Lark APAC, ensuring optimal customer satisfaction and retention.
• Lead the Customer Success team to cultivate exceptional customer experiences with Lark products, focusing on reducing churn, retaining and renewing contracts, and expanding current contracts.
• You will play a pivotal role in driving the management of strategic accounts through onboarding, implementation, training, and ensuring high levels of customer satisfaction through proactive measures such as increasing adoption and introducing new features and functionalities.
• Through ongoing interaction with customers, you will identify upsell and cross-sell opportunities to maximize revenue and customer value.
• Act as a dedicated advocate for customers, gathering user feedback on Lark products and effectively communicating it with the internal team to drive product enhancement.
• Collaborate closely with sales and product teams to design customized solutions tailored to meet customer requirements and align with their strategic objectives.
• Provide strategic direction and guidance to the Presales team, offering thought leadership and support throughout the sales process.
• Foster a culture of high performance within the Presales team, emphasizing collaboration and a commitment to continuous improvement.
• Stay updated on industry trends, competitor offerings, and market dynamics to inform strategic decisions and maintain a competitive edge.

Minimum Qualifications:

• Bachelor's degree or equivalent. MBA will be an advantage.
• You have prior hands-on people management experience in Customer Success and Presales functions within B2B SaaS industry.
• You are passionate about technology, you have a keen interest in new technologies and are able to adapt to rapidly evolving product organization and market.
• You possess a startup mindset.
• You're a go-getter who thrives in a dynamic and fast-paced work environment.
• You have strong problem-solving and management skills and excellent written and oral communication skills.

What We Can Offer

• A dynamic and highly motivated team environment that encourages open idea sharing and fosters healthy debates to propel our product to new heights.
• A unique combination of resources of a large company and nimbleness of a startup. You will experience a dynamic work environment where your contributions are valued, and you have the resources to pursue innovative projects and ideas.
• Long-term growth opportunities and the potential to expand responsibilities.
• A dynamic office workspace that fosters in-person collaboration and innovation among teams.
• Engaging team-building activities to foster camaraderie and collaboration.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch