Total 829 Customer Service job vacancies in Tampines, North East

Roles and Responsibility

Delivery and presentation of lesson content to children

Supervision primary school children (primary 1 to 6) to ensure completion of daily homework

Ensure safety and timely transfer of students from school to student centre

Ensure safety of children

Regular liaison with parents and caregivers regarding children’s progress and behaviour

Fetching of students from nearby schools

Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

Any other ad-hoc duties as delegated by Centre Head

Requirements:

Able to guide primary school subjects including Mother Tongue subject

Possess excellent work ethics and integrity

Exhibit a positive attitude when faced with challenges

Love children and the learning process

Have experience in teaching children, preferably at primary level

Possess a passion for nurturing children

Experience in working with children preferred. Those without experience may also apply as training will be provided.

Student Care Chinese Language Teacher 学生中心中文教师

Job Description & Requirements

PlayFACTO School 学乐坊淡滨尼北 正在招聘中文教师!

工作范围（中文教师）：

- 向儿童教解课程内容

- 监督小学生（小学一至六年级)

- 确保完成日常作业/听写

- 确保儿童安全及时地从学校到学生中心

- 根据儿童的进步和行为定期与父母和监护人联络

- 从附近的学校接孩子到学生中心

- 行政工作（销售、收费和表格收集）和中心场所的维护，以及中心负责人委派的任何其他临时职责

符合条件：

- 能指导小学语文。

- 拥有优秀的职业道德和诚信

- 面对挑战时表现出积极的态度

- 爱孩子和学习过程

- 拥有培养孩子的热情

有儿童工作经验者优先。没有经验的也可以申请，因为将提供培训。



请在简历中包括您的教育和工作背景、您最近一次工作经历的详细信息以及一名推荐人，以便对您以前的工作表现进行审查。







只有入围的求职者会收到面试通知。

PlayFACTO School Tampines North is Looking for Chinese Language Teachers!

Roles and Responsibility (Chinese- Language Teacher) :

Delivery and presentation of lesson content to children

Supervision primary school children (primary 1 to 6) to ensure completion of daily homework/ 听写

Ensure safety and timely transfer of children from school to student centre

Regular liaison with parents and guardians regarding children’s progress and behaviour

Fetching of children from nearby schools

Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

Any other ad-hoc duties as delegated by Centre Head

Requirements (Chinese- Language Teacher) :

Able to guide primary school Chinese.

Possess excellent work ethics and integrity

Exhibit a positive attitude when faced with challenges

Love children and the learning process

Have experience in teaching children, preferably at primary level

Possess a passion for nurturing children

Experience in working with children preferred. Those without experience may also apply as training will be provided.

Please Include your educational and working background, details of your last work experience and 1 referee to provide review of your previous job performance in your resume.

Only short-listed candidates will be notified for interview.

JOB CONTENT:

1) Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.

2) Work and assist the Sales team in managing their Customer pre & post shipment.

3) Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)

4) Escalate all their issues or challenges in fulfilling their assigned task to their CSS management in the most appropriate timeline to seek guidance on resolution.

5) Manage customer’s portal update and customized report if required.

6) Update customer production change requirement within Future System to optimize inventory planning.

7) Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

· Minimum requirements: GCE “O” Level or equivalent.

EXPERIENCES

With minimum 2 years of Future & related industries experience, this individual is expected to complete their assigned task in meeting the department objectives & goals

COMPETENCIES

· Accurate data entry skills

· Proficiency in Microsoft Office Applications – especially in Excel

· Good oral and written communication skill

· Pleasant and patient personality with excellent service mindset

· Basic knowledge and understanding of transportation modes (air and ocean)

· Good interpersonal skill with a high level of initiative and drive

• Position : Service & Project Engineer (Equipment) – No Experience Required!
• Location : Boon Lay
• Working hours : 5 Days Work Week – 8.45 AM to 6.15 PM
• Salary (commensurate with experience): Up to $3500 + Performance Bonus + Medical & Dental + Hospital Insurance + Company Van provided
• Duration : Permanent
• Industry : Supply of Equipment for Key Environmental Protection Projects

Main Responsibilities:

• Client visits and also monitor installation progresses at job sites
• Supporting sales team in preparation of technical presentations
• Working with sales engineers to assess and determine equipment needs and system requirements
• Supporting colleagues and suppliers by providing sales support such as identifying problems for installed equipment

Requirements:

• Minimum Diploma in Engineering
• Be able to understand and learn the mechanical and engineering aspects of the systems
• Must posses Class 3 Driving License
• Minimum 1 year of experience or no experience is welcome too!
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Job Description

‣ Daily preparation and display of Breads, Cakes, Pastries or Cookies

‣ Maintaining sanitation standards at respective stations

‣ Cashiering duties and ensure cleanliness of the store at all times

‣ Cleaning of Cook's equipment’s and tools after usage

Requirements:

• Able to work on Weekend & Public Holiday

• With or without relevant experience

• On job training will be provided

Interested please email your resume to ：[email protected] or WA/call 92326028

No Agent Please. Thank you

We are looking for Full-Time Service Crew that can able to commit the job here at Delato.

Address: 477 Tampines Street 43, #01-154, Singapore 520477

Job Scope:

- Provide friendly customer service

- Cashier and Ordering

- Ice Cream Scooping and Waffle Making for Customers

- Assist with Ice Cream Production like ingredients preparation

- Perform housekeeping duties and general hygiene cleaniness

- Only 40 hours per week

- Starts from $1800 to $2200

- Salary Increment based on performance

- Clear Career Progression Path

- Prefer candidates that stay nearby

Interested candidates, please write to [email protected] with your resume, hygiene cert, contact number, and a recent photograph.

Thank you

Job Description

• Loading and sorting of packages at warehouse prior to delivery
• Perform timely pickups and deliveries (including COD) of shipments for the company-assigned areas
• Perform on-road audit & submission of shipping documents as well as delivery status updates (e.g. POD) via company’s mobile app

Job Requirements

• Need to be familiar with Singapore roads
• Ability to walk, lift and carry heavy items for extended periods.
• Able to read and converse well in basic English to liaise with customers as well as prepare documentations
• Willing to work 5.5 days as well as extra hours when needed
• Unable to drive company van home; start and end your day at Changi South warehouse

Company Benefits

• Family-like working environment
• Structured progression pathway and development opportunities
• Provide comprehensive group insurance and medical benefits

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

Job Description

Industry/ Organization Type: Marine Spare Parts & Navigations and Communications Supplier/Service

Position Title: Marine Service Engineer

Working Location: East – Tampines

Working Hours: 5 days (Mon-Fri: 9am - 6pm)

Salary Package: From SGD 2000 Up to SGD 5000 + Bonus + On-site allowance

Duration: Permanent

Min. ITE in Marine or Electrical/Electronic Engineering

Min. from Frash gratuate to 2 years of working experience in the Marine industry

Hands-on experience on Radar, Gyro, GPS, ECDIS, VDR, VHF, Sat C, MF/HF, AIS is a plus.

Those with sailing experience(Ship ETO) are welcome to apply.

Please apply through ANY of the following methods:

Submit your application by clicking the APPLY button;

Email your resume to Job(at)[email protected] and [email protected].

Two Positions available. Above positions are for Singaporeans only Foreigner need not apply.

• Position: Sales Support/Coordinator (Construction/Engineering) - Up to $3800 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Half Day Saturday per month
• Salary (commensurate with experience): Up to $3,800 + AWS + Medical Benefits + 7 Days Annual Leave (10 Days on 2nd year and 14 Days on 3rd year)
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Teacher for Children with Special Needs, is responsible for providing support and specialized care to students with various disabilities, including physical, cognitive, emotional, or developmental impairments. They work to create a nurturing and inclusive environment that facilitates the social, emotional, and educational development of these students.

Key Responsibilities:

1. Individualized Instruction: Develop and implement customized lesson plans and teaching strategies to address the unique needs and abilities of each student which include helping students to complete homework, learn spelling and etc.
2. Assessment and Progress Monitoring: Conduct regular assessments to track student progress and adjust teaching methods accordingly. Maintain detailed records of student development.
3. Behavior Management: Manage and address challenging behaviors using positive behavior support techniques, therapeutic interventions, and individualized behavior plans.
4. Personal Care: Assist students with daily living activities, such as feeding, toileting, and mobility support, as needed.
5. Communication: Facilitate effective communication and social interaction among students, encouraging peer engagement and language development.
6. Collaborative Teamwork: Work closely with other special education professionals, therapists, parents, and school staff to create a supportive network for students.
7. Safety and Health: Ensure the safety and well-being of students, monitoring their health and administering medication when necessary
8. Professional Development: Stay current with best practices in special education and attend training to improve teaching skills and knowledge of specific disabilities.

Requirements:

1. Education: Min 'O' level
2. Certification: Certification in special education or a relevant teaching certification is required.
3. Experience: Previous experience working with children with special needs is highly desirable. This can include student teaching, internships, or work in related fields.
4. Patience and Empathy: Ability to connect with and understand the needs of students with special needs. Patience and empathy are essential traits.
5. Communication Skills: Strong communication skills to collaborate with students, parents, and other professionals.
6. Adaptability: Flexibility to adjust teaching methods and approaches based on individual student needs and progress.

JOB PURPOSE:

The Marketing Price Support Representative (MPSR) is responsible for coordinating and supporting all activities involved in obtaining and maintaining preferred supplier pricing for specific customer opportunities.

MPSR only support suppliers with Information System setup for pricing and debits establishment.

They work directly with the Supplier and Product Marketing team for the following processes:

1. to process pricing requests (Locals)
2. to convert Locals to pricing contracts (ship & debits or SSD)
3. to maintain validity of established ship & debits (SSD)

Core Responsibilities:

• To qualify local requests ensuring they meet the Product Marketing established Service Level Agreement and suppliers require information while filtering out requests that already have valid debit pricing in place.
• To prepare and submit locals to suppliers with supplier’s information system or supplier’s portal.
• To convert local requests to debits upon notification by Product Marketing and update internal systems (Associate Meet Comp) with the appropriate evident of supplier debits agreement.
• To proactively follow up with suppliers to secure pricing responses and communicate them to Product Marketing.
• To maintain validity of all established ship & debits.

CREDENTIALS:

QUALIFICATIONS

Local Diploma holders of any discipline preferably from an Electronics faculty.

EXPERIENCE

Operating knowledge of Microsoft Office (Excel, Word & Outlook) and ability to navigate web based systems.

• Provide guidance and supervision for primary school children on the completion of daily school homework and spelling.
• Assist to handle routine of the children and ensure their holistic wellbeing.
• Send and bring back students to & from nearest primary school.
• Ensure classroom discipline and safety under your care.
• Passionate to guide and coach students.
• Assist with other administrative tasks
• Able to work on weekdays from 1:00pm to 6:00pm.
• Able to start work immediately.

Work place : Bedok North

Job Type: Part time

Salary : $12- $13 per hour

Interest applicant please send your resume to [email protected]

Are you a passionate animal lover

• Position : Customer Service Executive (Logistic/Incoterms/Shipping)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours),
• Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Main responsibilities:

• Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
• Create bookings in Company’s proprietary freight forwarding system and job files
• Handle full set of import and export shipments and shipping documents such as Bill of Lading,
• Delivery Order, Permit Declaration, Notice of Arrival etc
• Monitoring pre-alert documents from Origin offices or sales support (sea import only)
• Track and monitor vessel arrivals / departures and update customers if any deviations.
• Handle all customers & enquiries timely and effectively.
• Sourcing for rates from service providers as per the sale/customer's enquiry.
• Coordinate with business partners on Sales lead from the origin or the destination.
• Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
• Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
• Ensure compliance with customer & Standard Operating Procedures (SOP)
• Preparing SOP for our internal use.
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
• All other ad-hoc work instructions from Managing Director or Manager

Requirement:

• Familiar with incoterms, custom requirements, import and export procedures.
• Minimum 2 - 5 years working experience in Freight Forwarding.
• Diploma in Freight Forwarding / Logistics is preferred.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

• Position : Service Technician -Mechanical/Pumps
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $3700 + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Perform the duty to repair and overhaul all pumps
• Perform hands-on on-site troubleshooting, service and minor repairs.
• Packing and verification of incoming shipment.
• Maintenance of workshop machines and equipment.
• Ability to use Internal t System to source for technical information relating to pumps product and systems

Requirements:

• 2 to 3 years of working experience in pumps or industrial equipment will be preferred.
• Possess a good attitude towards troubleshooting mechanical related faults and creating a viable solution.
• Dynamic, self-driven, motivated and most importantly, a hardworking individual with an attitude to learn and advance

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

We’re hiring full-timers and part-timers in White Sands

Join us today to be eligible for $2,000 opening bonus! *Limited to first 40 new joiners*

We offer competitive basic salary for our service crews:

• Full-time: $2,100 - $3,000

And great employees and medical benefits:

• Guaranteed yearly salary increment

• Annual performance bonus

• Monthly performance incentive

• Rapid career advancement for high performers

• Medical with dental benefits

• Professional upskilling

• Employee referral fee

• Free daily meals and many more!

In this job, you will:

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Serve the food to the customer and cashiering duties.

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks.

All races are welcome! Do join us!

· Position: Service Engineer

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $4,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Minimum Diploma in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess a valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

• Position : Application Engineer-Sales Support
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary : Up to $5200 (Depend on experience) + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Responsible for engineering, fabrication and performance of small and medium vacuum systems
• Accountable for fabrication cost , supervise fabrication work, performance output and on-time delivery to customer
• Engage customers to evaluate application possibilities, calculate and design vacuum systems and propose suitable solutions
• Select instruments and components to meet customer’s requirement and specification
• Responsible for coordination and performance of large systems where system is built by company
• Provide inside sales support, handle sales inquiries, generate proposals and follow up on quotations and technical clarification
• Supervise and provide guidance to system technician (direct report) to execute system assembly involving pipe fittings, valves, instruments, skid frames, control panel and up to testing and painting.
• Responsible for Final Acceptance testing (FAT) in system production facility and Testing & Commissioning (T&C) at site
• Coordinate with factory, outsource vendors and sub-contractor
• Create G.A. Drawing, P&ID etc using 3-D Solidwork
• Track and report quote activities; participate in Monthly Reporting process
• Execute contract review and clarify with customer where necessary to resolve unclear requirements
• Coordinate with Order Admin team on shipment update and information back to customer

Requirements:

• Bachelor Degree in Mechanical or Chemical Engineering is required
• 3 to 4 years of working experience in application engineering and sales support
• Experiences in systems design can be an advantage but not mandatory
• Familiar with 3-D SolidWorks
• Willing to travel whenever needed (customer site)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

• Position: Data Analyst (Server)
• Location: Jurong West
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $2700 + AWS + Variable Bonus + OT
• Duration: Contract (3-4 months extendable)
• Industry: Logistics - MNC

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.
• Updating the collected data in the standard formats in excel/gsheet.
• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations
• Any other ongoing tasks related to the current projects
• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong analytical skills, coordination and reporting skills
• Good communication skills to work with different levels of personnel
• Basic understanding on production processes and information flow would be added advantage.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.