Total 7,060 Customer Service job vacancies in Tanah Merah, Harbourfront and Marina Bay, North East

ocation: Singapore (Remote)

Salary: Competitive Salary + 10% bonus, DOE

*This position is not eligible for relocations. All positions must reside within the country listed within this job description.

We are looking for someone to:

Have knowledge and experience in Salesforce and Mulesoft support, application support, and service maintenance.

• Ticket Troubleshooting
• Service Request Management (Misc, Data Cleanup, Case Ownership updates, Case Assignment Rules Changes)
• Content creation, content updates, and knowledge management (Salesforce Knowledge Base and Approval Process)
• Basic admin and configuration issues in SFDC (Service Request on basic tickets raised by users like CURD operations, View setup and configuration and manage users, profiles, roles, proactive monitoring for batch jobs, permission sets management, territory management, creating records)
• User provisioning, standard report/dashboard generation, and simple data fixes.
• Omni Channel Skill updates.
• Medalia Agent on/off-boarding (Data/integration issues on Medalia side; Data fixes in Salesforce)
• Salesforce IP Whitelisting updates.
• Mulesoft support requirements (Troubleshooting based on Mulesoft alerts notifications, search logs, monitoring, gathering more info around the issue)

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• Experience in Salesforce Application Technical/Engineering Support Scope:Knowledge of Salesforce Omini-Channel Routing, preferably skills-based routing.
  Knowledge of Salesforce Service Cloud.
  Ability to troubleshoot via SOQL.
  Knowledge of LWC.
  Ability to read through Apex Code.
  Knowledge of Live Agents and WhatsApp.
• Experience in Salesforce Application Management/Administration Scope:Knowledge of Service Console.
  Knowledge of setting up and customizing Omni Channel, Chats, Messaging channels, etc.
  Good understanding of Page Layouts, Record Types, and Picklist dependency.
  Able to provide/revoke access, and manage profiles, roles, and permission sets groups.
  Ability to read and debug flows, and validation rules.
  Create and Modify reports and dashboards.
• Experience in Mulesoft Technical/Engineering Support Scope:Knowledge of Anypoint Platform (CloudHub)
  Ability to troubleshoot using Anypoint Monitoring.
  Ability to invoke APIs using tools like Postman/Swagger.
  Understanding of API spec standards such as RAML/OAS.
  Ability to run and debug Mule applications for RC analysis.
  Understanding of Object Stores and Queues.

Nice to have:

• Salesforce and Mulesoft qualified, certifications, etc.
• Development experience.
• Experience in techno-functional Salesforce and Mulesoft

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited Paid Leave Policy after 90 days
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents
• 100% Employer-paid Dental & Vision benefits for employees & dependents
• 100% Employer-paid Life, STD, and LTD benefits
• 401(k) plan with match up to 4%
• 100% paid parental leave up to 16 weeks
• Up to $1200 Learning & development allowance annually
• Up to $1200 monthly Health & Wellness stipend annually
• Up to $2000 Employee referral program
• Paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in the Singapore and passing a complete background check

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Location: Tagore Ln ( Upper Thomson - Near Thomson Nature Park )

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical/Electrical/Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors. The experience is enhanced by panoramic views of the sea and underscored by upbeat music. The Beach Shop retails carefully curated products and house-branded merchandise, advocating an idyllic beach life.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our establishments. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. The service captain is responsible to recommend guests our venue's food and drink offering and deliver superior customer service standards in executing their duties. The Service Captain is an integral part of our Front of House team that leaves guests of Tanjong Beach Club with an awesome experience which will see them returning time and again.

You’ll be in-charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What we’re looking for:

• Individuals with an outgoing and bright personality who enjoys guest interactions
• Individuals who are driven to provide excellent service and believes in delivering on superior guest experience
• We welcome all individuals who are within the sector or from a different sector that is keen to join our young and dynamic service team
• Individuals who are well groomed and possesses good communication skills
• Positive learning attitude and unafraid to go above and beyond to provide superior service for our guests

What to expect:

• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach

Benefits:

• Monthly Sales Incentive
• Employee Dining Discounts across the Group
• Medical and Insurance Coverage
• Celebrating Milestones

Role Summary

You will play a crucial role in enhancing the online presence and engagement of the hotel through strategic social media marketing efforts. This role involves creating and curating compelling content, managing social media platforms, and fostering meaningful connections with the hotel's audience to drive brand awareness and customer loyalty.

Job Responsibilities:

• Develop engaging and visually appealing social media content, including posts, stories, and multimedia, that showcase the hotel's offerings, services, and experiences.
• Maintain and update various social media accounts, ensuring consistent branding, accurate information, and timely responses to comments and messages.
• Interact with followers, responding to comments and inquiries, fostering a sense of community, and leveraging engagement opportunities to promote the hotel's amenities.
• Assist in planning and executing social media campaigns, contests, and promotions to increase engagement, attract new customers, and drive bookings.
• Monitor social media performance metrics, track user engagement, and provide regular reports to evaluate the effectiveness of strategies and suggest improvements.

Job Requirements:

• Minimum a Degree or Diploma in Marketing or Communication Studies
• Strong understanding of popular social media platforms, trends, and best practices.
• Ability to create compelling visual and written content that resonates with the hotel's target audience.
• Excellent written and verbal communication skills to engage with online audiences effectively.
• Strong organizational skills and attention to detail to maintain consistent branding and accurate information.
• Possess the drive for excellence and self-motivation to work independently in a highly dynamic environment
• Able to effectively implement creative ideas and solutions, multi-task and meet deadlines
• Team player, eager to learn

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:
- Casework management and counselling service for clients with medium to high risk Family Violence concerns
- Intake and risk assessment of cases
- Planning, implementing and evaluating programmes to meet clients’ needs
- Group work ( support and psychoeducation groups )
- Community outreach and community development in combating Family Violence
- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family Violence
- Research to build domain-specific knowledge in the local context

Candidate Requirements

- Degree in Social Work or Counselling
- 0 to 4 years relevant working experience (prior experience in Family Violence Work preferred)
- Good command of English language
- Good interpersonal skills and communication skills
- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of risk and needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes

Preferred achievements / characteristics:

-Diligence, integrity and resilience
-Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.

Receptionist

Duration: 3 years contract

Location: Kent Ridge and Harbourfront

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers

Requirements:

• Minimum 1-2 years of relevant experience

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Salary : $2500- $3500

Working Hour : Mon- Friday 10am-7pm

Location : One Holland Village mall

Job Description

-Delivery and presentation of lesson content to children

-Supervise primary school children (primary 1 to 6) to ensure completion of daily homework and spelling

-Ensure safety and timely transfer of students from school to student centre

-Ensure the safety of children in class

-Regular liaison with parents and caregivers to provide feedback on children’s behavioural and learning progress

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Location: Shenton

Responsibilities:

• Assist to compile RI signed slips into cover-note documents (similarly, for Addenda)
• Assist to track document progress in “Renewal Tracking” for network office using Asia GRU
• Assist to compile Contract Certainty numbers
• Assist to roll-over the following documents for the next renewal
• Final slip (include mid-year endorsements to slip)
• Market sheet (update any mid-year changes)
• Quote sheet
• Information Pack
• Update SA log for selected clients

Requirements:

• Proficient with Adobe Acrobat DC, MS Word/ Excel
• Comfortable working in a fast pace and interact with multiple stakeholders
• Attention to detail and able to plan/perform tasks with minimal supervision once the perimeters are advised and understood (especially in January we need to start off with preparing cover-note documents which is repetitive mostly but require attention to detail – we will ensure that the relevant details are available for the job to be performed but due to the high volume we will not be supervising every move once we are satisfied that it can be performed efficiently).
• Experience in policy processing and/or policy issuance will be an added advantage.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Provide support to Project Managers their admin work, document compilation, tabulation of reports and figures, meeting scheduling, onboarding and offboarding process, etc.
• Handle the IT account request and route to the relevant action parties for action and tracking the completion to close off the request.
• Assist in the preparation of system account reviews. Coordinate with the relevant parties for the review of system accounts.
• Assisting in the update and maintenance of the system register and tracking the end of support for the software component used by the various application systems.
• IT asset tracking and updating register.
• Track invoices and check for services rendered or goods received.
• Any other ad hoc duties as required that commensurate with the job grade.

Requirements:

• Diploma and above

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang