Total 848 Customer Service job vacancies in bukit merah

Job Responsibilities:

• To help support the administrative processes for various admissions exercises, applications and enrolment /events for Ngee Ann Poly

Pre-requisites:

• Minimum A level
• Good team player
• Attention to detail and problem-solving skills
• Proficient in Microsoft Office
• IT savvy
• Preferred those have experience in customer service
• Excellent communication skills

Working Hours:

• Monday – Thursday: 8.30am – 6pm; Friday: 8.30am – 5.30pm
• 42 hours per week

This is an hourly-rated temporary appointment.

The successful candidate will be awarded a 2 year full time contract with eligibility to AWS/Variable Bonuses and Annual increment.

To work with the team to ensure that all operations are carried out smoothly for the SIM Service Desk and the Centralised Control System (CCS) to provide quality and efficient support to Entities.

• Ensure that operations are carried out smoothly for the SIM Service Desk, Centralised Control System (CCS) and Classroom Recording Systems to provide quality and efficient support
• Provide first call resolution to users and render efficient support and quality service
• Ensure all calls and emails to Service Desk are responded to or assigned to the relevant department.
• To ensure assistance for stakeholders (staff, students and lecturers) is within the expected SLA and to ensure the smooth operations for academic lessons, events and campus activities.
• Attend to calls and emails from SIM/SUSS users (staff, students & lecturers), assesses and assigns a severity classification to the case
• Perform first level troubleshooting, if applicable. If not, escalates the case to the respective technicians for their necessary actions.
• Visually monitor the systems, utilizing these systems to maintain an effective and efficient way to provide classroom support
• Drive continuous enhancement of Service Desk’s First Call capability with the objective of improving customers’ experience with timely and efficient issues resolutions

Requirements

• Late Shift Staff (3.30pm to 11.00pm) and required to work on Saturday (7.30am to 12.30pm or 1.00pm to 6.00pm)
• Monthly Shift allowance to be paid on top of salary
• Reimbursement for transportation home after 10.30pm
• Diploma Holders, preferably in a related field (eg. IT)
• Working experience in Service Desk environment
• AV/IT/M&E knowledge
• Well versed in Microsoft Office
• At least 3 years of work experience

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

PlayFACTO @ CCK is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediately for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6.

As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ CCK

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher)

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s eudcational/professional qualifications, experience, dedication, and skill in the classroom
• Flexible worrking arrangemtns - Full Time, Part Time, and Relief positions available.
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you?

Please apply here or send your resume via WhatsApp to 8683 0566 or to [email protected]

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Job Responsibilities

• Help in programme planning and facilitation
• Help in community outreach activities
• Help in home visitations
• Engage and befriend clients from all walks of life
• Handle administration work and programme logistics

Send your resume to [email protected]

Only shortlisted applicants will be contacted

Only Singaporeans

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Head of Finance Shared Service Centre (“FSSC”) to join our team!

The Head of Finance Shared Service Centre (“FSSC”) serves as an integral part of defining and implementing strategy based on the global direction of the organization, of the FSSC team. He /she is also responsible for the timeliness and accuracy of deliverables emanating from FSSC, and to provide support and guidance to the team.

As the Head of Finance Shared Services Centre, we rely you to:

Core Functions/Responsibilities:

• Be responsible for the operational performance and service standards of FSSC, which includes the functions AP, GL, AR, Credit, Income Audit and Cost Control.
• Ensures accuracy of financial data submitted, and strict adherence to the monthly, quarterly, and yearly deadlines to Hotels and to HQ.
• Provides meaningful analysis to Hotels’ financials to aid Management decision making process.
• Drives the implementation of compliance framework within FSSC to ensure adherence to the Group’s standards, including coordinating with key stakeholders outside of FSSC to achieve this.
• Drives implementation of the Group’s IT and systems roadmap involving FSSC
• Continuously structure, standardise and optimise financial processes and controls in FSSC, with the ability to sync automation into day-to-day work.
• Improving on SOPs for easy guidance and implementation
• Excellent business partner to key stakeholders such as Hotel Finance, Hotel, Regional and HQ Management.

Ideal candidates are experienced finance leaders with a proven track record of leadership in a shared services management, with a strong sense of accountability and able to work independently. Candidates with experience in the hospitality industry / a shared service environment are favored.

The Logistics Assistant Manager/Manager in the Pet Industry is responsible for overseeing the daily operations of the warehouse, ensuring efficient and effective management of inventory, logistics, and transportation. This role involves managing key performance indicators (KPIs), driving process improvements, leading a team, and collaborating with internal and external stakeholders to support the overall business objectives. The Warehouse Assistant Manager plays a crucial role in ensuring that all warehouse activities align with the company's standards for safety, quality, and customer satisfaction.

Job Responsibilities:

1. Warehouse Operations Management:

• Oversee all aspects of warehouse operations, including receiving, storing, picking, packing, and shipping of pet products.
• Ensure that all warehouse activities are conducted in compliance with company policies, safety regulations, and industry standards.
• Maintain accurate inventory records, conducting regular cycle counts, and ensuring that inventory discrepancies are promptly investigated and resolved.
• Optimize space utilization within the warehouse to maximize storage efficiency and reduce operational costs.

2. Transport and Logistics Management:

• Manage the transportation of goods to and from the warehouse, ensuring timely and cost-effective delivery of products to customers and other business locations.
• Monitor transport KPIs such as delivery accuracy, on-time performance, and transportation costs, implementing corrective actions as needed.
• Collaborate with logistics providers to negotiate contracts and ensure the best possible service levels.
• Coordinate with the customer service and sales teams to resolve any issues related to delivery schedules, product availability, or transportation.

3. KPI Management:

• Develop, monitor, and report on key performance indicators (KPIs) related to warehouse and transport activities.
• Analyze KPI data to identify trends, inefficiencies, and areas for improvement, implementing strategies to achieve or exceed targets.
• Regularly review and update KPIs to ensure they align with the evolving needs of the business and industry best practices.

4. Process Improvement:

• Continuously evaluate warehouse and transport processes, identifying opportunities for automation, cost reduction, and increased efficiency.
• Lead and support initiatives aimed at improving warehouse operations, including lean manufacturing, Six Sigma, and other process improvement methodologies.
• Implement best practices and innovative solutions to enhance the overall performance of the warehouse.

5. People Management:

• Supervise, train, and develop a team of warehouse staff, including warehouse operatives, supervisors, and drivers.
• Foster a positive and inclusive work environment, promoting teamwork, open communication, and professional growth.
• Conduct regular performance evaluations, providing constructive feedback, and implementing development plans to improve staff performance.
• Ensure that all team members are trained in health and safety protocols and that safety standards are consistently upheld.

6. Stakeholder Management:

• Build and maintain strong relationships with internal stakeholders, including procurement, sales, customer service, and finance teams.
• Serve as the primary point of contact for external stakeholders such as suppliers, logistics partners, and customers.
• Collaborate with cross-functional teams to support the launch of new products, promotional campaigns, and other business initiatives.
• Provide regular updates to senior management on warehouse performance, challenges, and opportunities for improvement.

Job Requirements:

• Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 3-5 years of experience in warehouse management or a similar role, preferably within the pet industry or a related sector.
• Proven experience in managing warehouse operations, transport logistics, and team leadership.
• Strong analytical skills with the ability to interpret KPI data and implement effective strategies.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Knowledge of warehouse management systems (WMS) and other relevant software.
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus.
• Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
• Commitment to safety, quality, and customersatisfaction.

Working Conditions:

• This role is based in a warehouse environment.
• The role may involve lifting and moving heavy products, as well as extended periods of standing or walking.
• Flexibility to work shifts, including evenings, weekends, and holidays, as needed.
• 
  
• Work Location: 7 Toh Tuck Link, Singapore 596227

Job Benefits:

• ✅ Career Developement
• ✅ Medical Reimbursement, Health Insurance
• ✅ Long Service Award
• ✅ Staff Purchase Discount
• ✅ Company Uniform Provided
• ✅ Air-conditioned staff lounge
• ✅ Free corporate gym access

⭐️ Interested candidate, you may apply via our career website: https://plc.applyourjobs.com.

Only shortlisted candidates will be notified.

A high-end Japanese restaurant helmed by a Japanese Master Chef is looking for an apprentice to join his team! This is a great opportunity for a self-motivated individual who is keen to carve out an exciting career in Japanese cuisine to understudy a native Japanese Master Chef.

Job Description & Requirements

Main Responsibilities

· Welcome guests and offer a bespoke dining experience.

· Ensure adherence to quality expectations and standards.

· Perform restaurant cleanliness and presentation of all china, glass, and silver prior to use.

· Mise-en-place preparation.

· Respond to customers’ requests and feedback in an expeditious and professional manner.

· Any other appropriate duties and responsibilities as assigned

Requirements

· Minimum 1 year of Omakase / semi-fine or similar capacity

· Fluency in the Japanese language will be an advantage

· Good knowledge of Japanese cuisine

· Basic PC literacy

· Strict sense of hygiene and safety standards

· Excellent interpersonal & communication skills.

· Willingness to work split shift pattern.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

About Us

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.

Your responsibilities include:

• Build and maintain relationship with guests
• Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
• Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
• Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
• Guiding and mentoring new Service Captains in daily operations.
• Assist Managers in ordering and stock taking.
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
• Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
• Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager

We are looking for:

• A self-starter who is enthusiastic and personable
• Team players who is able to perform in a fast-paced working environment
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant change and handle multiple tasks simultaneously
• Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules

Role Summary

As a Demand Planning Executive, you will play a vital role in and Planners forecast demand and manage inventory levels‌ to maintain a smooth flow of products to recipients. Role involves balancing inventory costs with meeting management goals by analysing data‌ and adapting to changing conditions.

Job Responsibilities

• Plan and execute procurement of products from suppliers
• Plan replenishment by maintaining the accuracy of plans to reflect feasible replenish plans
• Maintaining optimal inventory levels while minimising excess
• Manage product life cycle aspects, including new products, end-of-life, and phase-in/phase-out
• Conduct root cause analysis for supply chain issues/variances, out of stock situation and perform define corrective action plans to avoid reoccurrence
• Implement and maintain Inventory for all SKUs by regular review and optimisation of inventory parameters
• Maintain strong working relationships and communications with suppliers to confirm and monitor open purchase orders for all orders to ensure on-time deliveries
• Inventory Management: Support reporting, inventory parameters, reduction and Product Life Cycle management
• Can cope with multiple tasks under limited time resource
• Perform other assignments as required
• Executive and coordination of improvement projects
• Backup for the other team members as needed

Job Requirements

• At least 5 – 8 years of experience in Demand Planning Role.
• Excellent knowledge in different functional areas of shipping such as HS code, Import/Export procedure, Customs clearance, Incoterms, L/C etc.
• Proficiency with Planning Software and Microsoft Office applications (Outlook, Excel. Power Point, Word) with advanced knowledge of Excel
• Strong leadership, communication, and interpersonal skills.
• Ability to operate and prioritize in a fast paced and dynamic environment.

Highlights

Role Description

• Responsible for all learning & development activities and analytics.
• Conduct learning needs analysis.
• Establish learning plans.
• Crafting and implementing competencies, learning and development roadmaps.
• Develop training curriculums.
• Deliver and facilitating trainings.
• Assess impact of learnings.
• Administer On-the-Job trainings.
• Manage the learning management system to build people capabilities.
• Organise staff orientation programme.
• Administrate course enrolment & evaluation, training records, training bonds, grants administration, pre & post course review etc.
• Participate and assist with other HR related projects.

Role Requirement

• Diploma or Degree in any discipline.
• Minimum 3 years’ of experience in facilitating trainings.
• Proficient with Wizlearn Learning Management System.
• Possess ACTA or ATCL or ACLP certification.
• Experience in OJT implementation.
• Strong in data analytics, communication and presentation skill.
• Proficient with MS office.
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment.

Highlights:

PlayFACTO @ Bukit Timah located at King's Arcade is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Bukit Timah!

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

• Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week. JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

Job Description

• Timely follow up/coordinate/communicate shipment information with internal and external stakeholders (eg. shipping lines, shipping agents, freight forwarders, suppliers etc)
• Work and Monitor Permit Declaration activity with permit declaration vendor for all current and new products
• Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met
• Engage and initiate discussion with country and regional procurement on rates and space including source for the best freight quotation in terms of service and costs
• Follow cargo/shipment irregularity handling procedures, communicate all cargo related incidents (short shipment, damages, misrouted, missed vessel) and insurance claims.
• Verify commercial/payment invoices and raise disputes for incorrect invoices
• Maintain accountability and accuracy for updating and meeting deadlines for weekly & monthly reports
• Prepare packing list warehouse on incoming good inspection
• Validate and tally overseas Purchase Orders
• To follow up with warehouse for all incoming goods receiving, packing list and discrepancies
• Prepare monthly report on shipment activities
• Assist Manager to manage freight forwarders’ performance and cost saving measurement
• Executive and coordination of improvement projects
• Backup for the other team members as needed
• Perform other assignments as required

Job Requirements

• Min. Diploma in Logistics, Supply Chain Management, Business Administration, Shipping or related field.
• At least 3 – 5 years of experience in Shipping Logistics Operations.
• Excellent knowledge in different functional areas of shipping such as HS code, Import/Export procedure, Customs clearance, Incoterms, L/C etc.
• Excellant in communication and interpersonal skills.
• Proficient in Microsoft Office applications such as Excel, Powerpoint, Words, etc.
• Result-oriented, organised, meticulous with problem solving skills.
• Ability to operate and prioritize in a fast paced and dynamic environment.
• Team player and is able to work well with employees at all levels

Department Overview:

Epworth HomeSweetHome was started in 2013 in partnership with the Ministry of Social and Family Development (MSF) as the first Therapeutic Group Home in Singapore. The Home provides stay-in treatment for children between the ages of 7 to 12 years old who have experienced abuse. We use the Trauma System Therapy (TST) treatment model to help children with complex trauma and aggressive behaviour.

We believe that with early and appropriate intervention, children can recover and become well-adjusted persons with a healthy mental well-being. Apart from treatment within the Home, we also work with other helping professionals so that all the needs of these children could be met. Together with MSF, we work towards safe placements for these children, when they are ready to be discharged from the Home and well enough to return to the community.

Job Description:

• Work with others in a team to provide an environment of safety for children with difficult behaviours in a children’s home.
• Able to respond calmly to children when they exhibit difficult behaviours.
• Look after the needs of children (physical & mental wellbeing of children in care).
• Creating a safe and positive living environment, setting rules for children’s behaviour & providing one to one teaching/coaching on daily living skills.
• Check on each resident’s needs and progress.
• Help children form secure attachment bonds with appropriate adults.
• Provide close supervision to children.
• Work effectively in a team environment.

Requirements

• Diploma in any discipline
• Must be able to work rotating shifts (day & night), on weekends and public holidays
• Able to work in an energetic environment with children
• Experience working with children is an advantage
• Persistent and active learner
• Need to have understanding and a non-judging attitude

Candidate with relevant experience will be considered for senior role.

Other Information

• Location of workplace: Sembawang
• Nature of job requires working with primary school boys
• Attractive annual remuneration comprising of fixed and variable bonuses

This is a helpdesk officer role is an University. We are looking for -

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English and Mandarin to handle English and Mandarin speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

Handle daily infant routine care. Manage simple lessons for infants. Assist and support role to the leading teacher. Write portfolio for infants. Patient and willing to go the extra miles for infants. Able to contribute and propose ideas and suggestions to make the learning environment for infant more assessible and engaging.

Role Description:

• Support the day-to-day business operations of the retail store;
• Perform cashiering function / Cashiering counter closing;
• Generate interest through the sharing of product knowledge;
• Upselling of pet accessories, toys etc.;
• Promote and market PLC membership sign-ups & renewals;
• Provide tender loving care to small animals in the store;
• Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets;
• Closing sales with pride and a high level of professionalism

5 days work week, including weekends and public holidays

11am - 9.30pm with two breaks (all other outlets) or 10am to 10pm with 2 breaks (Nex, Vivocity, Waterwaypoint, Starvista)

Sign-on Bonus: S$200 for every 2 months of service for the initial first 6 months of service.

General Target Incentives Pay up to $310

Gamification Incentive for top stores of up to $160

Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc

If interested apply via our career website: https://plc.applyourjobs.com/

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Retail Sales Assistant?
• Which of the following statements best describes your right to work in Singapore?
• Do you have professional housekeeping experience?
• What's your expected monthly basic salary?
• Do you have customer service experience?
• How many years' experience do you have as a Retail Sales Assistant?
• How many years' experience do you have in the retail industry?
• How many years' experience do you have in the retail industry?