Total 23,081 Customer Service job vacancies in islandwide

• Responsible for handling users’ feedback and ensuring user satisfaction is consistently achieved. You will serve as a liaison between the company and its users, aiming to retain loyalty and trust by being an active listener and assuring users of the company’s superior service standards.
• Receive and document user feedback through post service surveys.
• Investigate feedback thoroughly to understand the root cause and identify areas for improvement.
• Communicate with user professionally and empathetically to address their concerns and provide timely resolutions (where applicable).
• Document all interactions and resolutions accurately (in customer relationship management, CRM).
• Analyse complaint trends and provide insights to management for continuous improvement of services and processes.
• Stay updated on company policies and services to provide accurate information to users.

Requirements:

• Diploma, ITE, or a related field is often preferred. However, candidates with relevant experience may also be considered.
• Excellent communication skills, both verbal and written in English, with the ability to convey complex information clearly and concisely.
• Proactive and dedicated individual with strong customer orientation.
• Exceptional interpersonal skills and the ability to remain calm and composed under pressure.
• Attention to detail and the ability to prioritize and manage multiple tasks effectively.
• Proficiency in using CRM software and other relevant computer applications.
• Experience in Government IT projects is a plus.

We are currently seeking enthusiastic and customer-oriented individuals to join our service team as Service Staff. As a vital part of our front-of-house operations, you will play a key role in ensuring that our guests receive top-notch service and have a memorable dining experience.

Responsibilities:

• Greet guests in a friendly and professional manner.
• Escort guests to their tables and present menus.
• Take and accurately relay food and beverage orders.
• Serve food and beverages promptly and efficiently.
• Anticipate guest needs and provide attentive service throughout their meal.
• Process payments and handle cash transactions.
• Maintain cleanliness and tidiness of dining areas.
• Collaborate with team members to ensure smooth service operations.

Requirements:

• Prior experience in a customer service role, preferably in the hospitality industry
• Excellent communication and interpersonal skills
• Ability to multitask and work effectively in a fast-paced environment.
• Positive attitude and willingness to go the extra mile to exceed guest expectations.
• Strong attention to detail and organizational skills
• Food Hygiene Certificate is a plus.

Benefits:

• Competitive hourly wage with opportunities for tips
• Flexible scheduling to accommodate your availability.
• Employee discounts on dining and hotel accommodations
• Training and development opportunities to enhance your skills.
• Vibrant and inclusive work environment with a supportive team

Working Location: 314A, Tanglin Rd, Singapore 247673 or 83 Killiney Rd, Singapore 239531

Working Hours: 44 hours per week

How to Apply: If you are passionate about delivering exceptional service and thrive in a dynamic hospitality environment, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the position to [email protected]. We look forward to welcoming you to the La Marca family!

Join us in creating memorable dining experiences for our guests BB&B!

Bank Operations Support

• 7 months contract
• Work location: East

The Client

• MNC Bank

The Opportunity

• Provides support to the day-to-day operations and quality control of customer documentation services covering account opening/maintenance and investment products
• Scans, index and archives documents
• Involves in data remediation exercises
• Involves in validation of tax documents received via mail from customers
• Regular communications with Branch and other ops units to follow up on issues and areas of concerns
• Performs callbacks to customers to verify customers’ demographic instructions

Your Background

• 1-2 years of relevant experience.
• Good team player. Demonstrates high level of diligence, motivation and organizational skills.
• Strong interpersonal and communication skills. Able to communicate with internal and external business partners
• Consistently demonstrates clear and concise written and verbal communication skills
• Good execution skills in a multi-tasking work environment

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

Job Description:

• Perform registration, billing, payment collection, and process medicine prescriptions
• Maintain accurate records of patients’ information
• Ensrure the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Looking for Student Care Teacher/Senior Student Care Teacher

1. Provide care and supervision to students (P1 - P6)

2. Supervise Students homework

3. Ensure order in classroom and Outdoor activities

4. Provide a safe and fun learning enviroment

5. Maintained a clean and tidy enviroment

With or without experience welcome

For faster response, can WA your resume to 89191805.

We regret to inform that only shortlisted candidates will be notified!

EA License No: 22C1301 | EA Reg No: R1984510

If you love great food & coffee and enjoy working in a cafe setting, this is the place for you!

Responsibilities:

• Welcome customers as they come into the restaurant
• Process customer’s orders and generate their bills through cashless payment via POS systems
• Provide answers to queries presented to clients regarding services and offers made available
• Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed
• Use various selling techniques to suggest additional purchases and upsell to customers.
• Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low
• Serve foods to customers in an effective manner
• Clean all tables after customers have left and get such tables prepared for the next set
• Any other duties as assigned by Supervisor

Requirement:

• Candidates with no experience and interested to join in F&B industry
• Ability to carry out required tasks in an accurate manner
• Ability to maintain composure during rush hours
• Deliver quality customer service and Customer-Oriented
• Team player
• Full Time or Part Time are welcome to apply
• Able to perform flexi shifts, and able to work on weekends & public holidays
• 6 days work week
• Singaporean only

Benefits:

• Staff Meal
• Uniform provided
• Staff Discount
• Birthday Voucher
• Sales Target Incentive
• Staff Referral Incentive

Salary: $4K - $4.5K

Industry: Banking

Job Duties:

• Support the team in conducting name screening for new account openings and KYC reviews.
• Timely review of CDD alerts as a Maker according to set timelines.
• Manage daily administrative tasks, including collecting and dispatching mails and documents.
• Organize and reconcile documents to ensure they are received correctly.
• Uploading documents to the image depository system.
• Assist in archiving and storing documents.
• Support with miscellaneous tasks as needed.

Qualifications:

• Preferably possess 1-2 years of experience in banking industry.
• Possess some knowledge of private banking products.
• Demonstrates meticulousness and organization with a keen attention to detail.
• Exhibits strong communication and interpersonal abilities.
• Functions effectively within a team environment.
• Demonstrates proficiency in PC skills, particularly in Word and Excel.

EA License Number: 18C9289 | EA Personnel Number: R23118439

Technical Engineer | Electrical Industry | Class 3 | Kaki Bukit

• Kaki Bukit Avenue
• Monday - Friday 8:30am - 5:30pm
• $2,500 - $4,000

Job Scope:

• Provide solutions and technical level advices to customers
• Conduct product training and provide good technical support to customers
• Able to travel and meet customers in South East Asia

Job Requirements:

• Minimum Diploma in Electrical Engineering or equivalent
• Comprehensive knowledge of Electrical Assets, the Electricity Industry and Regulation will be an advantage
• Possess Class 3 driving license is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Process invoices, payment requests and reimbursement claims accurately within the stipulated timeframe and in accordance to internal procedures and compliance with tax regulations.
• Follow up actively with the relevant parties to resolve problematic invoices, including sending periodic reminders to vendors to act on disputed invoices.
• Liaise with vendors and users to facilitate prompt processing of invoices including those under Direct Debit Authorisation (DDA).
• Accrue unprocessed invoices, payment request and reimbursement claims at month-end to meet month-end closing schedule provided by institution.
• Prepare and submit/post journals for reclassification and adjustments, recurring transactions within institutions’ timeline.
• Train and guide junior staff and assist in resolving difficulties encountered by them.
• Other ad-hoc duties as assigned.

Requirements:

• Min GCE O/N Level or Diploma in Accountancy or equivalent
• Experience in Accounts Payable or Accounting will be advantageous
• Experience in SAP is preferred
• Proficient in Microsoft Office
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• Strong interpersonal, communication and analytical skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Accounts Payable Assistant Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

CLINIC ASSISTANT

Clinic Assistant is responsible for the effective administration and operation of duties assigned at the reception counter.

Job Responsibilities:

• To Register Patient/Visitors at the Medical Centre.
• To compile Medical Reports/Lab result for doctor’s reporting/finalizing report.
• To dispense of medications prescribed by doctors.
• To chaperone, do translation and assist doctor during procedure.
• To update billing & tally daily collection/cash for accounting purpose.
• Phlebotomy experience, will be an advantage.

Job Requirements:

• Possess at least 2 years' relevant working experience
• Computer literacy
• Ability to prioritize and manage work effectively in a fast pace environment
• Ability to work in a team dependably
• With positive ‘willing-to-learn’ attitude
• 5.5 days work week

Job Description:

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily operations
• Support other functions within department and peers when needed
• Ad hoc tasks assigne by Superior
• Working day: Mon-Fri (8:30am - 5:30pm)
• Variable Bonus provided.
• Company transport provided to/from Jurong East MRT

Requirement

• Knowledge of import, export, inventory management & WMS applications
• Team player and Customer Centric
• Willing to support operations even on weekends and after office hours
• WMS applications

Wecruit Pte Ltd| 20C0270

Tey Wei Jian | R24120855

Job Description & Requirements

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:
1) Career advancement
2) 7 days annual leave
3) 7 off days per month
4) Overtime pay
5) Medical subsidies
6) Dental benefits

7) TCM benefits
8) Staff drink
9) Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Job Objectives

· To provide proactive, timely, effective and efficient support to the business users

· To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs

· To own issues and projects, and work with the various teams to develop solutions for the users

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

· The Production Support person is responsible for managing the Enterprise Data Management including web GUI, SQL database and Tectia SFTP batch scripts.

· Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects

· Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails

· Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management

· Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues

· Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements

· Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

· Embrace standard Change Control Management practices, procedures and guidelines for application releases

· Engage vendor to provide solutions for the stability and sustainability of the production environment.

· Participate in annual DR/BCM activities or infrastructure related upgrade

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

· Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling

· Degree in Computer Science / Engineering or related disciplines

· 2-5 years of hands-on application management experience, preferably in the Asset Management business

· Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

· Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

· Basic understanding of the front to back of Asset Management operations

· Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends and public holidays
• PC literate, well-organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.

Responsibility:

Contract Fulfilment/Invoicing:

• Distribute new/renewed contracts accurately and on time.
• Monitor existing contracts for upcoming renewals.
• Issue invoices accurately and handle invoice disputes.
• Liaise with Operations, Finance, and Marketing to meet client needs.

Account Management / Client Liaison:

• Provide client activity reports as per service agreements.
• Respond to client service requests promptly and coordinate with other departments as needed.
• Prepare and communicate activity reports to clients via telephone and in-person.

Additional Responsibilities:

• Work flexible hours as required.
• Perform other duties as assigned by the line manager or management team.

Requirements:

• Minimum Diploma or Degree in related fields.
• Proficiency in Excel and PowerPoint
• Excellent oral and written English language skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Our client, one of Singapore's leading company that provides commercial & specialised vehicles, material & container handling equipment with affordable short/ long term leases, is looking out for talents for the position of Customer Service Executive.

Job Responsibilities

• Overall in charge of the Customer Service frontline team
• Champion the front line image of the Company to customers
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline team’s image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the team’s operation is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.
• Performs ad hoc duties as assigned by Supervisors

Job Requirements

• At least a Diploma in relevant field
• Mandarin speaking is required to liaise with Chinese speaking stakeholders
• Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Prior experience of at least 1 to 2 years in leading a team of customer service and general administration team (same (service of commercial vehicles) or similar trade (automotive/logistics/industrial)

Your recruiter for this job: WhatsApp Ian @ 8512 3517 for a quicker response.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Full Time / Contract Student Care Trainer @ Hougang

Working Hours:

Mon – Fri: 10am – 7pm

Salary: Starting from $1600 to $2000

Requirements: Min "N" / “O” Level / SPM.

PR are welcome to apply

Proactive, caring, patience, friendly, firm, strict.

Job scope:

- Facilitate meals, homework, revision, activities, enrichment classes.

- Update and communicate with parents and students.

- Discipline and provide guidance to character building.

- Maintain cleanliness of premises.

A minimum of 6 months commitment will be required.

Please WhatsApp the following to 90667837 if you are keen in the position.

Name:

Age:

Gender:

Language Spoken:

Highest Qualification:

PSLE Aggregate Score:

Responsibilities:

• Conduct comprehensive analysis and ensure accurate and prompt processing of monthly payroll for a large workforce adhering to company policies and local regulations.
• Timely submission of statutory CPF payments to CPFB.
• Submit employees' IR21 and NS Claims in a punctual manner.
• Handle payroll, expat tax, and government grant-related journal entries and accruals.
• Prepare annual filings for employee stock and income taxes.
• Facilitate internal and external audits pertaining to payroll accounts.
• Oversee the management of government grants.
• Collaborate with stakeholders to independently implement improvements and enhancements, ensuring high levels of efficiency, accuracy, and compliance.
• Maintain strict confidentiality and handle employee-related information with sensitivity.
• Demonstrate the ability to work independently, meet tight deadlines, and maintain a high degree of accuracy.

Requirements:

• Diploma/ Degree in Business Studies/Human Resource or equivalent
• At least 2 - 3 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click on the 'APPLY' button below to send in your resume [email protected].

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

· Assist in the opening and closing procedures of the restaurant

· Ensure overall cleanliness of the restaurant

· Work closely with the service crew and the kitchen to ensure that the restaurant is operated efficiently

· Providing responsive and courteous service to customers through excellent service

· Check on customers and their satisfactions towards meals

· Handle basic customers complaints

· Ensure that food and beverage orders are arrived in a timely manner

· Establish good rapport with guest to build guest loyalty

· Ad-hoc duties or of any other kind

Job Requirements:​

· Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

· Min 3 Year(s) of working experience in the related field is required for this position

· Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

· Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Working Location: Telok Blangah day care centre

Working hours & Days: 44 hours, 5 Days

Benefit:

• AWS
• Bonus x 2 payout
• Lunch Provided
• Training & Development

Job purpose

• To assist Dementia Clients with their daily routine at centre
• Update Clients' progress weekly in the system
• Medication assistance and administration
• Partipate in MDM and update ICPs promptly
• To provide optimal level of care in accordance to established policies and procedures.
• To assist in activities and programs promoting healthy aging for clients.
• Supervise Nursing Team comprising of Nursing Aides and Healthcare Assistant to ensure
• optimal delivery of required care to the clients.

Duties and responsibilities

• Comply with approved Nursing SOPs.
• Work with multidisciplinary team to analyze and evaluate nursing care plan and ensure care plan is implemented by team.
• Identify symptoms of clients related to illness or decline in functional/cognitive abilities and advocate early attention.
• Mentor and guide, NAs and HCAs in performing their functional duties.
• Administer medications and treatments as prescribed.
• Assist client to manage common age-related conditions such as incontinence and loss of mobility.
• Assist Registered Nurse as when required.
• Other additional operational duties as assigned by Centre Manager.

Qualifications & Skills Required

• Nitec in Nursing / Diploma or degree in nursing
• Registered with SNB
• Experience working in an elderly setting is an advantage
• Compassion, critical thinking, and organizational skills