Total 23,384 Customer Service job vacancies in islandwide

• Serve as the first point of contact for customers seeking technical assistance over the phone or email

• Perform remote troubleshooting through diagnostic techniques and pertinent questions

• Determine the best solution based on the issue and details provided by customers

• Walk the customer through the problem-solving process

• Direct unresolved issues to the next level of support personnel

• Provide accurate information on IT products or services

• Record events, problems, and their resolution in logs

• Follow-up and update customer status and information

• Pass on any feedback or suggestions by customers to the appropriate internal team

• Identify and suggest possible improvements on procedures.

Administration Officer

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Senior Social Worker

• Salary : $4,500 - $5,500
• Location: Buangkok
• Working hours: Monday - Friday (8am to 5pm/8.30am to 5.30pm/9am to 6pm)
• 44 hours per week

Job Responsibilities

• Advanced clinical, supervisory, and administrative responsibilities include:
  Provide leadership, supervision to a team of social workers, caseworkers or other support staff
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services
• Work to influence policies and practices that impact the well-being of the residents, and contribute to the development of policies and procedures within the organization
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations
• Respond to crises and emergencies, providing immediate support and intervention when necessary

Job Requirements

• Degree in Social Work
• 3 years of direct practice, 1 year of supervisory role
• Willing to perform shift work in accordance with the Duty Roster

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

HR Service Executive | Recruiter | Talent Acquisition | Associate | Office Hour / CEI | 180 Degree | Tanjong Pagar - 4769

• Accessible to MRT Station
• Shenton Way / Downtown / Tanjong Pagar / Raffles Place
• 5 Working days
• Career Progression Opportunity
• Training provided

Job Responsibilities:

• Engage in full cycle of recruitment process
• Accountable for sourcing, conducting interviews and assess job applicants in accordance to clients' needs and requirements
• Coordinate interviews between clients and candidates
• Managing job offer process and negotiating salary package
• Deliver positive candidate experience and act as career advisor to candidates
• Other administrative duties

Job Requirements

• Training provided
• Posses CEI cert is an advantage

One of the most rewarding commission and incentive scheme in recruitment industry. No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

We provide comprehensive training and mentorship program. So come join and grow with us!

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

[email protected] | 98503820

Senior Recruitment Consultant

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Brief description of the Restaurant

Kooks Creamery an F&B desserts cafe that sells an array of artisanal ice cream, lava cookies. We aim to create simple yet delectable desserts to our customers of all ages.

Job Descriptions

Are you are an ice cream enthusiast who simply loves ice cream as much as us? We are in a lookout for someone who has a great personality and someone who is a team player, dynamic and who is able to oversee the daily operations of the shop floor.

• Enforce standard operating procedures
• Manage the cafes to meet or exceed standards in food quality, safety and cleanliness friendly service
• Conduct weekly inventory stock check
• Proficient in daily operation tasks e.g. cashiering, scooping ice cream etc.
• Any other tasks as given by Management/ Supervisor from time to time

Job Requirements

• Preferably someone with relevant working experience in similar roles in the F&B industry
• However, candidates with no prior experiences may apply
• Good communication and interpersonal skills
• Driven and passionate about work and a team player

Working hours

• 5 days, 44 hours

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

We seek candidates to be outsourced to our clients!

Job Description
• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

All qualified applicants, please send in your resume to:
[email protected]

Kris Goh (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Salary: up to $3500

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Tanjong Pagar

Job Description:

• To greet and welcome visitors, manage Visitor Management System to register them, assist visitors and staff in a professional and courteous manner

• Perform proper opening and closing procedures for reception areas and manage day to day aspects of visitors operations and able to work beyond office hours when needed

• Work with Service assistants to ensure meeting rooms are timely refreshed and that visitors are promptly attended to by meeting hosts . Provide liaising assistance for events and logistics-related queries

• A team player to support as coverer in times of team member’s absenteeism . Able to shuttle between Vista and Centre offices when needed

Job Requirements: Min Diploma in any course w min 3 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Customer Service Officer
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm// 5.25 days after probation)
• Salary Package: Up to $3,000 + Allowance + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and enhance customer relationships.
• Conduct and ensure total accuracy in inventory management through cycle counts and record keeping for all inbound and outbound activities.
• Address discrepancies in shipments and inventory with customers weekly.
• Process orders and shipments precisely, following customer and managerial directives.
• Collaborate with Warehouse Operations for prompt and correct inventory transactions.
• Perform other related duties as assigned by the warehouse manager.

APPLY NOW!!!

• Minimum GCE “O” level with at least 1 year of related working experience.
• Training is provided for inexperienced candidates.
• Able to handle physical warehouse tasks as and when needed.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66151 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Sales Support Coordinator
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $4,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Collaborate with team members, agents, and other involved parties to manage trade-related tasks.
• Engage with agency offices to enhance sales and understand market trends and leads.
• Collect and assess data on customer behaviour and market trends.
• Focus on improving business operations within assigned countries, making sure equipment is used effectively.
• Prepare and present freight quotes and process orders using the company's system.
• Track sales efforts to reach or exceed sales targets.
• Take on other ad-hoc tasks as needed.

APPLY NOW!!!

• Minimum ITE or Diploma in related field.
• At least 1 year of experience with ISO tanks and shipping.
• Excellent English communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66170 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Shipbuilding and Repairing Service Provider
• Position Title: Repair / Service Engineer (Marine)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5.5 days (Mon-Fri: 8 am-5 pm, Sat: 8 am-12 pm)
• Salary Package: Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct repair operations and oversee them meticulously onboard vessels, in port areas, anchorages, or shipyard settings.
• Manage and oversee the scheduling and execution of projects to ensure prompt completion.
• Perform assessments and determine cost estimates for repair requests.
• Understand technical drawings.
• Generate detailed technical and service reports, compile worklists, and maintain comprehensive documentation.
• Foster strong, collaborative relationships with clients and colleagues across all organizational levels.

APPLY NOW!!

• Min. ITE in Marine / Mechanical Engineering
• Min. 3 years experience in a similar capacity in marine industries
• Proficiency in Microsoft Office
• Comfortable working on weekends if required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain a Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Benefits

• Annual Leave 7 – 14 days

• Birthday Token

• Medical, Optical, and Dental Claims

• Yearly Performance Bonuses

• Referral & Long service awards

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on the weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Manage daily customer orders and transactions.
• Process cash and online payments.
• Perform cash reconciliation, deposit cash, and ensure no discrepancies.
• Address customer queries and complaints.
• Renew daily stock on shelves and inventory.
• Participate in monthly stock take and daily stock receiving.
• Provide basic product information to the customers.
• Assess and maintain the condition of signage, promotional displays, and equipment in the shop.
• Manage daily customer service operations and the customer service representatives.
• Sustain a high degree of customer satisfaction by training and guiding employees.
• Provide finance reports.
• Ad-hoc duties assigned.

Requirements:

• GCE “N” or “O” level or equivalent
• At least 1 – 2 years of retail or customer service experience
• Experience using AS400 System or POS System will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward
• Provide directions and assistance to all internal and external customers by handling their requests and inquiries
• Manning of triage:
• Exchange access cards for visitors (Next-of-kins, vendors, etc)
• Register new visitors, staff on Visitor Management System (VMS)
• Supervise ART swabbing, when required
• Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry
• Co-ordinate and handle mail distribution, the flow of faxes, and courier services
• Handle feedback from all channels and provide appropriate follow-up actions/ service recovery
• Handling and receiving of delivery/parcels from vendors
• Monitor QuestLab collection of samples for testing
• Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events
• Support the appointment booking for NOK visits
• Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms
• Inform Housekeeping to clean up the meeting room after the event
• Update the staff phone directory if there are changes
• Upkeep of photocopy machine including calling vendor/ IT for repairs
• Assist with resident’s pre-admission (pack welcome basket), admission & discharge process
• Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement
• Prepare weekly and monthly reports for transportation requests and visitation.
• Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment
• Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)
• Any other duties as assigned

Requirements:

• Min. ‘N’ Level

• Min. 1-year related experience in customer service

• Excellent communication skills both written and verbal

• Proficiency in Google Suite and/or MS Office

• Ability to multi-task

• Proactive approach and flexibility to support team and colleagues when needed

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Nursing Home Receptionist

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• At least a Diploma in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
• Proficient in SAP.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Service Agent

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is highly reputed in the banking industry

Responsibilities:

• Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

• Work closely with hiring/line managers to manage the on boarding and off boarding of staff

• Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

• Other improvements and automation initiatives to improve existing process and functions.

• PPM management and reporting

• Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

• Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

• Support other operational resources managing Reporting & Analytics deliverables.

• Manage and support floor logistics.

• Maintain seating plans for GIPS occupied floors.

• End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

• Ensure process documents are organized, updated and maintained on sharepoints or shared folders

• Support with transformation initiatives when required.

• Support employee engagement initiatives, eg. training and special projects/assignments

Skills/Requirement

• Experience working on SharePoint Page Design and SharePoint Workflow creation

• Experience creating reports using data dumps/extracts from SharePoint

• Previous work experience in on boarding and off boarding

• Previous work experience in audit, risk and compliance work.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.