Total 3,133 Customer Service job vacancies in orchard central singapore

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Location :

Jurong East (island-wide pickup service)

Major holding company for distribution of pharmaceutical products

Working Hours :

5-day work week (Mon to Fri, 830am – 530pm)

Salary :

$2.5K (Contract period)

Conversion to perm (AL 21 days, MC 28 days + VBs)

Core Responsibilities (Training given) :

Under healthcare business unit

Assist in handling client phone calls and order processing

Interview Workflow :

1) They will have a 30-40 mins video interview

2) If deemed suitable, a written assessment will be sent to the candidate (candidate needs to send back the written assessment within the next 30 mins)

Requirements :

· Have Call Centre/ Customer Service or order processing experience

· Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing

· Handle sales orders, customer and client enquiries/complaints

· Provide high service levels to the respective customers and clients

General Responsibilities :

· Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

· Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

· Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

· Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

· Provide feedback to supervisor on improvement areas based on customer/client issues

· Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

· Maintain up-to-date information on processes, products, price lists, etc

· Liaise with respective operations team for issues, follow-up and actions

· Establish and maintain good working relationships with clients/customer

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours: Office Hours / Shift (Can choose)

Pharmacy Assistant duties:
- Packing and labeling of drugs
- Maintaining pharmacy inventory
- Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations
- Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor

Patient Service Associate duties:

- Handle patient admission

- Register patient and family members

- Assist in making appointment for patient

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients who are seniors by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE “N” Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Proficiency in two or more languages will be an advantage

Other Information:

• Location: Near Tampines MRT
• Shift Work Pattern: Morning: 7am-7pm, Night: 7pm-7am
• 2 days on 2 days off
• Agents will swap shift every 3 weeks
• Industry: Healthcare

Responsibilities

- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors

Requirement

- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am – 5.30pm / 8.30am – 6.00pm, off on Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Summary

• We are seeking a motivated Sales Analyst to join our dynamic team. The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development. This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an Sales Analyst to join their team
• This will start off as a 12 months contract

Key Responsibilities:

• Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
• Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
• Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
• Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
• Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
• Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
• Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
• Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

• Strong analytical skills with experience in data analysis.
• Proficiency in VBA is required; familiarity with other programming languages is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

What We Offer:

• Opportunity to work in a collaborative and innovative environment.
• Professional development and training opportunities.
• Competitive salary

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Analyst
• Only shortlisted candidates will be contacted

Responsibilities:

Provide administrative support for the daily operation of the Medical Aesthetics Clinic including but not limited to the following :-

• Competent in the handling of telephone calls and WhatsApp messages to clients
• Administer appointment scheduling efficiently
• Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
• Able to handle the POS system. Computer savvy
• Able to comprehend and articulate the services provided by Rexults Aesthetics
• Assist in the follow up of ongoing in-house promotions and activities
• Prepare sales and other relevant reports as required by management
• Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
• 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Possess a good command of spoken and written English.
• Able to converse with our Mandarin or Bahasa speaking clients.
• Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)
• Able to work independently and multitask with minimum supervision
• Organized and have a meticulous attention to details
• Is sincere, warm and able to work as a team
• Willing to work full day on Saturdays
• Work location: Orchard

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability.

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.

Scope:

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized moments for our prospects, customers, enthusiast and business partners
• Deliver embracing customer consultation with the tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• 2-5 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

Jobs Responsibilities

• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted
• Update and maintain the records, schedules, statistics, etc
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate
• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirements

• Prior 1-2 years of experience in insurance industry preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration package
• Positive working environment
• Training and certification will be provided

Job Description

Job Highlights

• Attractive remuneration package
• Training and certification will be provided
• Basic salary with teaching hours commission
• 5-day work week
• Mindlab is Singapore’s most established IB and IGCSE Tuition Centre

Job Description

• Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities
• Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement
• Evaluate the students' progress through regular standard feedback processes

Requirements

• Minimum: degree holder
• Excellent communication skills in both written and spoken English
• Passion to teach and participate in education reform
• Aptitude to work in a professional learning community

**Extensive training is provided. Just come with heart!**

We would like to thank all applicants for their interest. Only shortlisted candidates would be contacted.

Join the Mindlab team today and unleash your potential as an educator! We are Singapore's most established IB and IGCSE tuition centre, and we are looking for passionate individuals to join us as teachers.

No prior teaching experience is necessary, as we provide extensive training and certification for all our teachers. All we require is a degree and excellent communication skills in both written and spoken English. If you're passionate about teaching and participating in education reform, we want you!

As part of our team, you will be conducting 1-to-1 and group classes, from lesson planning to lecture, demonstration, and relevant class exercises/activities. You will inspire and motivate students to excel in attaining their objectives for having tuition classes, be it exam preparation or academic improvement. You will also evaluate the students' progress through regular standard feedback processes.

We offer a 5-day work week with a basic salary and teaching hours commission, as well as an attractive remuneration package. You'll enjoy a positive working environment with work-from-home options, and you'll be part of a professional learning community that shares your passion for teaching.

At Mindlab, we try harder for both our team members and customers. We believe that good things come to those who wait, but we're excited to have you on the team, so please get in touch as soon as you can.

So come and join us at Mindlab, where we encourage you to think big and small, inspire students, and show them that exams aren't that dark and mysterious after all. And of course, enjoy a cup of tea with us, nothing too fancy, maybe an Alphonso mango infused earl grey.

Job Highlights

• Attractive remuneration package
• Positive working environment
• Training and certification will be provided

Job Description

Job Highlights

• Attractive remuneration package
• Training and certification will be provided
• Basic salary with teaching hours commission
• 5-day work week
• Mindlab is Singapore’s most established IB and IGCSE Tuition Centre

Job Description

• Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities
• Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement
• Evaluate the students' progress through regular standard feedback processes

Requirements

• Minimum: degree holder
• Excellent communication skills in both written and spoken English
• Passion to teach and participate in education reform
• Aptitude to work in a professional learning community

**Extensive training is provided. Just come with heart!**

We would like to thank all applicants for their interest. Only shortlisted candidates would be contacted.

Location: Lakeside
Salary: Up to $3.5k
Working Hours: Mon-Fri, Office Hours

Job Description
The Executive will assist the Operations Manager in managing daily operations and planning manpower to drive operational excellence in the Nursing Home. This includes ensuring that the Nursing Home is in compliance with all regulatory, licensing, safety, and environmental requirements.

In addition, they will also have the opportunity to lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.
- Identify and perform necessary maintenance on buildings and facilities
- Conduct inspections periodically to evaluate the maintenance condition to identify necessary corrective actions
- Report any deficiencies as they occur and request emergency or routine service
- Oversee and manage the appointed contractors to ensure that they conform to the required standards
- Manage the process of contracts, raise Purchase Order(PO) and activate the renewal when due
- Responsible for administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercise
- Oversee fire safety measures in the nursing home
- Participate and support work process improvement and technology enhancement projects
- Manage and supervise a team of operations assistants inclusive of recruitment, discipline and performance appraisal
- Ensure that the facilities team is in compliance with workplace safety standards
- To ensure management of the outsource vendor does schedule servicing in a timely manner and submits a service report to MOHH iham before the timeline
- Other duties as assigned

Requirements
- Min Diploma/Degree in Business/Building/Facilities Management/Engineering


Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Job:

• Handle incoming phone calls
• Fast typing speed
• Handle other ad- hoc duties when assigned

The Requirements:

• MIN GCE O Level with good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Assist incoming enquiries
• Assist clients with their Issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Working Hours: Mon-Fri office Hours

Job Description:

- Engage all suitable referrals in Advance Care Planning discussion and facilitate the completion of Advance Care Plans for patients.

- Ensure effective communication of patients’ Advance Care Plans to health care professionals and other stakeholders.

- Follow up and review outcome of Advance Care Planning, including honouring of care and treatment preferences (where possible).

- Follow up on concerns raised during Advance Care Planning discussion, by providing feedback to the healthcare teams and other stakeholders.

- Work in partnership with stakeholders to raise awareness of Advance Care Planning.

- Conduct and participate in Advance Care Planning advocacy and facilitator training.

- Any other duties as assigned by the reporting officer.

Requirements

- Min Bachelor Degree in Nursing, Psychology, Social Work, Counselling or Allied Health relevant to the job.

- No experience required as training provided

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Duties:

• Evaluate patients' progress and prepare reports that detail progress

• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.

• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.

• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy

• Competent in carrying out functional assessments and trainings

• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Job Scope:

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirements:

• Min GCE 'N/O/A' Level / NITEC
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599