• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JOB SCOPE

Summary of Job Responsibilities

As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.

Job Responsibilities

• Responsible for the handling and receiving of all inventories from loading dock to main store
• Responsible for ensuring that all minibar trolleys are fully stocked prior to operations.
• Responsible for the recording of expiry dates for all inventories received
• Collating of all expired items from the towers
• Responsible for the ad-hoc service request from operational team / Minibar controller.

JOB REQUIREMENTS

Education & Certification

• Minimum education with ‘O’ Level passes

Experience

• Minimum 1 year in a guest service / guest contact / food and beverage/ logistics role preferably in a hospitality organization

Competencies

• Able to work on rotating shifts, weekends & public holidays
• Possess a well-groomed, professional appearance

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 6 days work week including weekend (2pm - 2am)
• Night shift allowance given
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew located in Suntec. Our client is F&B Industry. This position includes providing friendly and courteous customer service, handling reservations and inquiries over the phone, taking and serving food and drink orders, and managing input into the point-of-sales system. The role also includes basic technical support, such as managing mic checks and the karaoke system. Maintaining a clean and safe work environment is essential, as well as working independently to produce quality results. Effective communication with team members and management, keeping a neat appearance, and being comfortable handling alcoholic beverages are also important. Additionally, the role involves performing any other duties assigned by the superior.

Qualifications:

• Minimum 1 year experiences in F&B industry

Temp Receptionist x 1 pax!!!

Job Scopes:

- Data entry

- Filing

- Assist receptionist duties such as transferring of calls, direct customer to the respective CS and etc

- Other adhoc duties as assigned

Other information:

- Working hrs: Monday to Friday (9am to 6pm), Alternate Saturday (9am to 1pm)

- Rate: $12 per hour (up to $2300 per mth)

- Work location: Kovan (Nearest MRT: Kovan)

- Able to work for at least 1 to 3 months or long term

Interested candidate, please send in your resume to "[email protected]" and state "Temp Receptionist (Kovan)" as the subject.

Only shortlisted candidate will be notified

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Role:

Bank Customer Acquisition Executive (Training Provided)

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Entry level are welcome, training Provided

Responsibilities & Duties:

Promoting services to clients based on their needs and requirement

Follow up with customers regarding their application

Meeting sales target set by company

Other duties as required by the company

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

About KPay

KPay Merchant Service Limited (KPay) is a fintech company committed to unleashing the growth potential of businesses of all sizes, with simple and smart technology. Serving over 37,000 merchants in Hong Kong, Singapore and Japan, KPay aspires to be the business platform of choice for merchants across the Asia Pacific. The comprehensive solutions of KPay cover customer-led payment, financial management, operational and digital transformation.

The all-rounded KPay payment solution is simple, seamless, smart and secure. With our one-stop pay-in and pay-out platform, KPay facilitates the financial management with digitalised flow and automated functions. The capital flow is now without friction and border. Unleash the business potential further with KConnect, the merchant operations management platform for seamless system integration. It comes with 90+ operational systems and tools for every industry and dedicated digital transformation consultants offering business advice.

Responsibilities:

• Market Research & Positioning: Conduct market research and competitor analysis to define our product’s value proposition, positioning, and key differentiators.
• Messaging & Content Creation: Develop compelling marketing materials (blogs, videos, social posts, one-pagers, etc.) to educate audiences and communicate product features, benefits, and unique selling points.
• Performance Tracking & Optimisation: Monitor the effectiveness of product marketing campaigns, using insights to refine strategies and enhance GTM efforts.
• Cross-Functional Collaboration: Work closely with product, business development, customer success, brand, and design teams to align messaging and support go-to-market strategies.

Requirements:

• 2 years of product marketing experience in B2B SaaS / Payment / Fintech / POS System, with a deep understanding of the SME market.
• Skilled in articulating product value propositions and simplifying complex technical concepts for diverse audiences.
• Proven success in creating impactful marketing materials that drive engagement and conversions.
• Excellent communication skills, both written and verbal.
• Self-motivated, with a strong sense of ownership and the ability to collaborate effectively across teams.

School Coordinator

Location: Jurong East

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2000 - $2800

Key Responsibilities: -

• Customer ServiceAttend to walk-in and phone enquiries from customers.
  Assist in student registration & movement, school cashiering and sales of books.
  Assist in class coordination including liaising with student/parents on update on class schedule.
  
• Administrative DutiesEnsure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
  Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
  Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
  Perform data entry of teacher’s fee payment information into computerized system.
  Assist to follow up with student/parents on payment.
  Daily check to ensure that all main power switches are off during store closing.
  
• ActivitiesAssist in organizing events/activities such as graduation concert, outdoor performances etc.
  Any other ad hoc duties as assigned
  

Requirements: -

1. Possess at least a Diploma in business administration.
2. Candidates must possess at least 1-2 years’ experience in music school industry.
3. Candidates possess with relevant experience will be considered for Senior position.

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

School Coordinator

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2000 - $2800

Key Responsibilities: -

• Customer ServiceAttend to walk-in and phone enquiries from customers.
  Assist in student registration & movement, school cashiering and sales of books.
  Assist in class coordination including liaising with student/parents on update on class schedule.
  
• Administrative DutiesEnsure follow through on studio maintenance and student movement i.e., advancement, transfer, conversion, etc.
  Provide administration support to teachers to ensure that they can conduct their classes in a non-disruptive manner.
  Ensure completion of documents for daily collection/submission to Accounting & Finance Department.
  Perform data entry of teacher’s fee payment information into computerized system.
  Assist to follow up with student/parents on payment.
  Daily check to ensure that all main power switches are off during store closing.
  
• ActivitiesAssist in organizing events/activities such as graduation concert, outdoor performances etc.
  Any other ad hoc duties as assigned
  

Requirements: -

1. Possess at least a Diploma or bachelor’s degree in business administration.
2. Candidates must possess at least 1-2 years’ experience in music school industry.
3. Candidates possess with relevant experience will be considered for Senior position.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Us:

At The 1872 Clipper Tea Co., we pride ourselves on crafting exceptional tea blends that resonate with our rich heritage, artistry, and commitment to quality. With over 30 years of history, our brand symbolizes excellence and remains a beloved choice for tea enthusiasts worldwide. We continually evolve with modern tea trends, aiming to redefine the tea experience and make it accessible to all.

Position Overview:

We are seeking a dedicated and customer-focused Brand Ambassador to join our team. As a Brand Ambassador at The 1872 Clipper Tea Co., you will play a vital role in delivering an exceptional customer experience while representing our brand values with pride.

Key Responsibilities:

· Maintain a smart and well-groomed appearance to align with the professional image of the brand

• Achieve sales targets by recommending merchandise to suit the needs of our customers.

• Ensure that all merchandise are properly displayed

• Order takings, prepare and serve beverages

• Responsible for housekeeping to ensure that the retail area and tea bar counter are always kept neat and clean

• Handle the POS system and ensure the accuracy of all transactions

• Prepare daily store opening and closing with update of daily sales to HQ according to SOP

Requirements:

• F&B or bubble tea experience preferred

• Good command of spoken English and Mandarin as needed to deal with Chinese customers

• Enjoys being around people with a warm personality

• Detail oriented and organised

• Highly motivated team player, self-starter and willing to learn

• Applicants with Basic Food Hygiene license will have an advantage

Compensation

Full time – salary ranges from $2,200 to $2,600 plus good commission

Part time – hourly rate from $9 onwards, depending on experience and skillset

You will enjoy the benefits of:

· Competitive salary, allowances, and commission

· 5 days’ workweek

· Overtime pays

· Tea appreciation training conducted by our tea expert

· Opportunities for career growth and development

· Employee discounts on our premium tea products

· Friendly and supportive work environment.

· Up to 14 days of annual leave

· Up to $1,500 Medical benefit

· Dental benefit

· Insurances coverage

Join us at The 1872 Clipper Tea Co. and be a part of our legacy of excellence in tea craftsmanship. If you are passionate about tea and delivering exceptional customer experiences, we would love to hear from you. Apply now by submitting your resume outlining your suitability for the role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

We are a management consultancy focused on contracting and payroll services, seeking IT Application Support professionals (both Junior and Senior levels) to provide expert support for client applications and systems. This role is crucial for monitoring system performance, supporting deployments, managing vendors, and ensuring compliance with regulatory standards. A key aspect of this role includes working in a 24/7 rotational shift to guarantee continuous, high-quality support.

Key Responsibilities:

1. System Health and Performance Monitoring: Regularly monitor and optimize application and system performance, proactively identifying and addressing issues.
2. Support for Applications and Systems Deployment: Assist with application and system deployments, ensuring seamless integration and compliance with client requirements.
3. Testing Facilitation: Facilitate user acceptance testing (UAT) and performance testing, collaborating with teams to meet functional and performance standards.
4. System Enhancements and Vendor Management: Handle system enhancement requests and manage vendor relationships, ensuring quality and timely support.
5. Incident Troubleshooting: Provide responsive support during incidents, diagnosing and resolving application issues effectively.
6. Regulatory Compliance and Process Adherence: Ensure that all systems and processes meet applicable regulatory requirements and internal standards.

Additional Information:

• This role includes a 24/7 rotational shift to maintain consistent support. Details of the shift schedule will be discussed during the initial call.

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

About the department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

What you'll do

Do you like solving complex problems? Are you great at helping a team grow to surpass their potential together? Do you enjoy interacting with people at all levels and roles?

As a Technical Support Manager at Cloudflare you will:

Provide World-Class Support to our Millions of Customers - You will help the team triage and answer high priority tickets from both top partners and free customers, understand our customers needs and problems, in depth, in order to provide insights on them to the company and solve them, and are confident in addressing customer escalations with team members.

Manage Technical Support Engineers - You will coach the team to excel at their jobs, manage individual and team projects to on-time completion, have regular one-on-ones with everyone on your technical support engineering team, encourage professional development, help with training and QA, manage the support hiring process, and keep team morale high.

Help Manage and Improve Tools and Processes - You will manage and continuously improve our processes for helping customers, managing the team, and working with the rest of the company. They will also help to manage all of our support tools and software.

Work Cross-Functionally With Other Teams - You will work with other teams to guide projects that help the support team, customers and the company. You will act as the Voice of the Customer to communicate clearly the requests and problems our customers are reporting to the rest of the company through to resolution.

Examples of desirable skills, knowledge and experience

• Minimum of 3 years of team lead or management experience, with teams of 4 or more people
• Experience managing Support Engineers' performance and development
• Strong experience at hiring, coaching, and training Support Engineers
• Experience managing a team to meet and exceed their individual, team, and company goals
• Minimum of 5 years technical support experience for SaaS/PaaS enterprise solutions
• Fundamental understanding how the Internet works (OSI Model)
• Knowledge of DNS, SSL/TLS, HTTP, and network related concepts
• Familiarity with command line and command line tools including curl, dig, traceroute
• Experience providing global support that follows the sun 24x7x365
• You have strong communication skills, both verbal and written
• Past experience or interest in working at a fast-paced and high-growth company
• Ability and willingness to work occasional weekends, holidays, and after hours

Responsibilities:

- Provide IT technical support and manage office network/system

- Monitor and manage system security

- Oversee tech refresh of office IT systems

- Responsible for patches and update of IT framework

- Monitor and manage IT hardware and software licenses

- Anaylze, monitor and provide reports on IT infrastructure

- Participate and support IT upgrading projects

- Participate and support Head of IT on AI initiatives

- Participate and support Head of IT on IT related projects

Requirements:

- Preferably 1-2 years of relevant experience

- Degree in Information Technology or related qualification

- Familiar with different operating systems including Windows and Mac

- Self-motivated and able to work independantly

- Strong communication (written and verbal) and interpersonal skills

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

• Singapore Based (Buangkok)
• 10.30pm - 8.30am | 4 days work week (follow schedule)
• Salary: $1900 - $2160
• O Level and above; Able to do rotating shifts
• Career Progression Opportunities

Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Teacher / Infant Care Teacher

• Work Location: Tampines, Macpherson, Pasir Ris, Raffles Place, Changi, Yio Chu Kang, Aljunied
• Work Days: 5 Days
• Salary: $2100 - $3500

Job Description

• Conduct lessons according to our pre-school curriculum and enrichment programme.

• Carry out progress monitoring of children.

• Classroom management and maintaining a pleasant learning environment.

• Setting up learning corners.

• Carrying out routine care duties.

• Organizing and participate in centre events.

• Ensuring the safety and hygiene of children.

• Work closely with other teaching staff in the class in carrying out the duties.

• Build and maintain close partnership with parents.

• Assist in other ad-hoc duties or initiatives.

Requirements

• Certificate in Infant/Toddler Care & Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

• Candidates who are currently undergoing HCIC/ACEY are welcome to apply

• Preferably with relevant experience in teaching infant and toddlers.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Boon Lay)
• 5 Days - 8am - 5pm
• Salary - $2,500-$3,500
• Diploma in Electrical and Electronic; Able to read and understand schematic and block diagrams(Training will be provided)
• Career Progression Opportunities

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279