Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hour (must be willing to commit to weekends)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: Customer Support Specialist

Contract duration: one year contract (renewable subject to your performance)

Salary: $3,800 - $4,500

Working days & hours: Monday – Friday, 8am - 5pm

Working location: Loyang Lane

Position Summary:

Analyzes supplier and/or customer data regarding ordering and/or delivery of parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer parts requirement inquiries, facilitates responses and resolves delivery problem. Maintains customer relationships. Develops an understanding of customer’s culture and business strategies.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in the ERP system and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in the ERP system to potentially resolve order issues.
• Revises and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors/expedites orders with high complexity and urgency.
• Resolves customer claims with functional department (Accounting, Quality Assurance, etc.), credit and rebill, RMA process, determine root cause, recommend and implement corrective actions.
• Maintains a healthy pipeline on part usage/demand on existing contract, program, etc., in collaboration with Customer, Sales and Planning, etc.

Basic Qualifications (Required Skills and Experience):

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in Warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Proficient knowledge in MS Office (i.e. Excel, Word, PowerPoint) applications
• Ability to enter large volume of orders in the system
• Education: High School Diploma or Related Field of Study, Associate degree – Business Management

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Location: Novena

Working Days: 5.25 days (Monday to Friday, Alt Sat half day morning)

Working Hours: Weekdays 7-4/8-5/9-6/10-7pm; Sat 7-11/8-12/9-1/10-2pm

Salary range: $1800 - $2800 (Salary will depends on years of relevant experience and qualification)

Job Duties:

• You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients.
• You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling.
• In addition, you will handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.

Job Requirements:

• GCE N level and above
• Comfortable to start off with 1 year contract, will rotate to different clinic depends on which clinic requires manpower that day.
• Open to fresh or those with customer service experience, open to candidate that wants a gap year before any further studies

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Responsibilities:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Perform accurate and prompt entry of orders in the system
• Ensure timely and accurate processing of orders received through the order hotline and faxes
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Provide admin support when necessary, e.g. filing, data entry, retrieval of documents

Requirements:

• GCE 'A' Level or Diploma
• Handle order processing via phone calls/emails

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

A global freight forwarding MNC is looking for Customer Service Excellence Manager in Singapore. The incumbent will be responsible for building customer retention and achieving operational KPI for the company.

Responsibilities:

• Foster relationship with customers and obtain regular feedback on performance level and make recommendations for service improvement and customer retention
• Lead, train and manage Customer Service Team
• Identify root cause and resolve problems effectively to minimize the impact on customer satisfaction
• Conduct regular meetings with teams to disseminate company updates and strategize on improvement plans on customer experience
• Attend operational reviews with customer and handle all customers' dispute and service failure through corrective and preventive measures
• Attend introductory and business implementation meetings with customers
• Lead and support continuous improvement efforts and programs to increase effectiveness and efficiency at optimal cost.
• Recruit and manage staff costs and productivity across the department

Requirements:

• Bachelor's degree in Business Administration, Economics, Logistics / Freight forwarding apprenticeship or other related disciplines
• 10+ years of industry experience in freight forwarding or carriers' industry
• 5+ years in people management and leadership - including training & development, coaching, conflict management, recruitment, performance management
• Experienced in customer facing and customer service excellence function
• Strong business and financial acumen
• Familiar with CargoWise 1 and/or SAP software platform

Interested applicants, please apply with your latest CV. Only shortlisted candidates will be contacted.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Call Center Officer | $1800-$2000 | Office Hour | North Area

Commitment period:
3 months

Location:
Woodland (Senoko)

Working Hours:
5days work week
8am-6pm

Salary:
$1800-$2000 ( Depending on experience) + allowances

Job Scope:
-Handle inbound/outbound call, email and chats from customer with professionalism and empathy
-Assistant customer in navigating respective website and online services
-Collaborate with other team member to improve processes and enhance customer satisfaction
-Stay up-to-date with company policies

Requirements:
-Strong communication skills, both verbal and written
-Customer-focused with genuine passion for helping people
-Basic computer proficiency

Interested can SMS/WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson
Fast Career Recruitment
EA License No: 16C8420 | R23113727

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team

The Microservice Framework team, based in Singapore focuses on in-depth research on programming languages, RPC frameworks, and high-performance middleware. We provide the company with research and development frameworks, high-performance middleware, service mesh, and unified Governance platforms. Among them, the Golang framework (Kitex) has been applied to tens of thousands of services carrying over billions of QPS in total and is at the forefront of the industry in terms of performance and scalability. Service Mesh and our traffic management platforms cover most of the company's businesses. You will have the chance to participate in cutting-edge research and development, working with our team to build the next generation of service communication frameworks.

Joining our department, you can look forward to growing and developing through ample opportunities in training and exposure. We look forward to your application!

What you will be doing:

1. Develop, optimise, and maintain the RPC framework, improving performance, stability, and scalability issues;

2. Optimise the performance of microservices for business services, providing high-performance foundational components;

3. Build a new microservices architecture to solve existing problems in microservices.

Qualifications

What you should have:

- Bachelor's Degree in Computer Science or related major;

- At least 1 year of relevant experience in RPC Frameworks / Service Mesh / Traffic Management Systems;

- Interest in computer science and internet technology with high proficiency in at least one programming language, including but not limited to Golang, Java, Python, Rust;

- Good understanding of RPC principles and frameworks such as Kitex / gRPC / bRPC / Dubbo / Thrift;

- Good understanding of network programming and protocols such as HTTP/HTTP2, TCP;

- Excellent problem-solving skills, able to effectively identify and address complex issues;

- Good teamwork skills, able to work effectively in a multitasking environment;

- Solid computer basic knowledge, in-depth understanding of data structure, algorithms, and operating system knowledge.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Hours: Full-time, 40 hrs per week

Term: 1-year contract

Reporting to: Executive Director

Working with: Centre Manager and Counsellors

Start date: Immediate

Application deadline: 5 January 2024, Friday, 12pm

Oogachaga is Singapore’s most established LGBTQ+ community organisation, working with lesbian, gay, bisexual, transgender, questioning, queer and gender-diverse (LGBTQ+) individuals, couples and families since 1999.

This is a newly-created position that offers an exciting opportunity for the successful candidate to work with and support family members, in particular parents, with LGBTQ+ relatives.

We are looking for someone who is highly self-motivated and passionate about supporting and empowering all family members, regardless of their sexual orientation or gender identity.

Ideally, you should be professionally qualified with relevant experience in working with families, with a LGBTQ-affirming, strengths-based and systemic approach.

As an affirming and inclusive professional, non-profit community organisation, we encourage applications from qualified persons who identify as LGBTQ+ or allies, including those living with HIV and/ or with lived experiences of mental health issues, as well as members of minority communities.

Job Scope:

The successful candidate will be supporting and working directly with members of the LGBTQ+ community and their families.

Key responsibilities include, but are not limited to the following:

• Providing professional casework and counselling interventions for families with LGBTQ+ members, including adults and youth
• Identifying clients’ needs and connecting clients to appropriate community resources
• Developing, implementing and evaluating community outreach programmes
• Building partnerships with external stakeholders
• Working with volunteers

Job Requirements:

• Holding Singapore Citizenship or Permanent Residency
• Recognised Bachelor degree (or higher) in Social Work, Counselling or Psychology only
• Registration with the relevant professional association is preferred, but not required
• LGBTQ-affirming personal and professional stance
• Strong communication and interpersonal skills
• Ability to multi-task and work independently in a diverse environment
• Added advantage if applicant has prior experience working with families and LGBTQ+ clients

Job Application:

• Please submit your online application at: bit.ly/OCjob2024
• Application deadline is: 5 January 2024, Friday, 12pm
• We apologise that only eligible applicants will be contacted for an in person interview

Afterschool Care Teacher

• Location: Woodleigh Mall
• Working Days: 5.5 day work week (1 day Weekday off , 1 day Weekend)
• Working Hours (up to 44hrs/week)- Monday to Friday 1030am to 7pm, Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (English Language / Math / Sciences / Chinese Language).

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Hours: 5 Days [9am - 6pm]
• Salary: $3000 - $3500 + Commission
• Location: Lor Bakar Batu

Responsibilities:

• Mainly focus on sales strategy planning and business development to meet or exceed given
  Annual Sales target.
• Support technical queries from external (e.g. end users, consultants, and partners)
• Work closely with Solution team in articulating technology and product positioning to both
  business and technical users in the form of presentation or bid proposal and clarifications.
• Work with Solution team in solution design and produce guide specifications support to
  consultants, integrators, and customers.
• Respond to functional and technical elements of RFIs/RFPs including conducting of cost and
  solution analysis to ensure competitiveness of bid response.
• Develop opportunities from assigned industries and customer segments
• Act as single point of contact to the assigned customers account and manage the customers’
  requirements and feedbacks to ensure satisfactory level
• Coordinate with solution team and project team to deliver project in timely, satisfactorily and
  quality manner and ensuring project delivery is delivered in compliance with contractual and
  regulatory requirements
• Resolve issues in a manner that is consistent with the company mission, values, and project
  objectives.
• Identify customer's needs and sales opportunities from the leads received, and to help future
  growth through value-added engineering.
• Develop and maintain close relationship with customers.
• Bi-weekly update of Sales CRM, sales gap and forecast report.

Requirements

• Degree/Diploma in Mechanical or Electrical Engineering or equivalent.
• Read architectural, structural, mechanical and electrical blueprints and have a solid
  understanding of building services such as electrical, fire, and mechanical system.
• Understanding of enterprise infrastructure control systems and network communications
  technology – Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Afterschool Care Teacher

• Location: Woodleigh Mall
• Working Days: 5.5 day work week (1 day Weekday off , 1 day Weekend)
• Working Hours (up to 44hrs/week)- Monday to Friday 1030am to 7pm, Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (English Language / Math / Sciences / Chinese Language).

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Chinese Language Tutor

Location : Hougang
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday
Working hours : 44 hours per week ;

Wednesday 10 am–7 pm

Thursday - Friday 2:30–9:30 pm

Weekends 8 am–6:30 pm

Salary : $2,600 - $3,500 (Primary levels will be $3k and below ; Secondary levels will be above $3k)

Duties:

• To teach Mandarin language classes in accordance with the Centre’s programme.
• To keep up-to-date records of all classes and material.
• To attend staff meetings, parents appointments and meetings as and when necessary
• To liaise with parents where necessary.
• To help develop new programmes where required.

Requirements:

• Diploma / degree in Chinese Language .
• Teaching experience would be advantage.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

IT Executive [Internal]

Working Days: 5 days

Working Timing: 9AM to 6PM

Working Location: SPRINGLEAF TOWER S079909

Salary: $4000- $4500

Responsibilities

• Maintaining the Company's IT network, servers, and CISCO Phone systems
• L1 level support and L2 level support for hardware and software and networking
• Knowledge networking DHCP, static IP and general networking protocol and ports
• Knowledge of storm shield firewall, managed, unmanaged switch
• Knowledge of Microsoft Server 2008 and 2012 and Hyper-V
• Administration of user accounts and optimize email hosting storage
• Company IT asset, inventory and software management
• Training guide, IT policy management and development
• Source and coordinate with vendor for IT equipment, services or solutions and maintenance if needed.

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in IT/Computer - Network/System/Database Admin, IT/Computer - Hardware or equivalent.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2200 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

• Analyse and fine tune the speech analytics (SA) content and applications

• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed

• For Call audits category under SA, ensure business lines conform to audit criteria and participation

• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy

Requirements:

• Singaporean

• Strong analytical skills and data comprehension expertise.

• Possess at least 3 to 5 years in call center experience.

• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers

• Strong fact finding skills to ensure correct content are present and necessary.

• Those with Call Center speech analytics background will be highly advantageous.

• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job...

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Student Care Supervisor

Location: Jurong Point / ONE Holland
Centre operation : 10am to 7pm (School day) | 8.30am to 7pm (School Holiday)
Working timing: 35 hours per week (school day) | hourly basis base on package
Salary : $2200 - $2800

Purpose of the Job:

• Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays.
• Plan, coordinate and execute programmes during Term and School Holidays.
• Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.

Job Description:

1. Manage a group of about 20 students (7 – 12 years)
2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)
4. Plan and conduct child appropriate social and recreational activities and holiday programs
5. Ensure the safety, security and well-being of students
6. Address classroom disciplinary issues using positive disciplinary technique
7. Prepare/organise and execute/conduct creative learning activities and outings as required
8. Support the holistic development of students in alignment with organisation’s goals
9. Fetch students from a nearby school to the Centre
10. Handle administrative classroom management tasks
11. Maintain regular communication with student’s parents
12. Foster good working relationship with students, parents and team members

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Industry: FMCG
Location: Tuas
Working Hours: 8.30AM – 5.30PM (Mon-Fri) / 8.30AM – 12.30PM (Sat)
5.5 days / week – Saturday will be WFH arrangement unless deem necessary to come back to office. (Transport provided at Nex Mrt station & Jurong East Mrt station)
Basic Up to $2700 + Bonus

Job Responsibilities:

• SAP (Operation System) – Generating of sales order, purchase order and delivery order invoices
• Providing sales administrative support to the sales department
• Daily Order Entry / Taking orders from customers
• Coordinate with the logistics team to ensure order fulfilment and customer satisfaction
• Handling of inbound phone calls and emails from clients
• Generating reports
• Othe adhoc duties

Requirements:

• Min G.C.E. N level or NITEC in any discipline
• No experience is welcome to apply (Training provided)
• Proficient in MS Office applications
• Basic computer Skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

Receptionist

Location : Hougang
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,500

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279