Total 45,724 Customer Service job vacancies in singapore

• Position : Service Engineer - Up to $5,000 - Changi Business Park
• Location : Changi Business Park
• Working hours : 5 Days Work Week – Monday to Friday: 9.00 AM to 5.30 PM
• Salary (commensurate with experience) : Up to $5,000 + Transport Allowance + AWS + Performance Bonus + 14 Days Annual Leave + Medical and Dental benefits + Insurance
• Duration : Permanent
• Industry : Semi-Conductor Industry

Responsibilities:

• Prepare service and spare parts quotations to customers enquiries
• Performing service tasks like in-house repair and on-site commissioning for various gas and water quality analyzers, CEMS and AQMS.
• Troubleshooting analyzer & advising customers on the best solutions in accordance with standard procedures and safety guidelines of Company
• Creating and maintaining strong relationships with customers and providing good services support.
• Liaise and work with customers to address any service concerns and provide solution on the technical problems
• Support project team to perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for project
• Identifying potential opportunities to get new preventive & maintenance contract
• Provide product training to end user and distributor
• Any other ad-hoc duties assigned

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Must have knowledge on gas analyzers, CEMS and water quality analyzer
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Preferably possess own transport

Email to: [email protected]

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Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description & Requirements

Job Description & Requirements
1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
Handle emails as assigned by team leader
Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.

Responsibilities:
As a Product Support Specialist, your duties will include:

• Handling incoming and outgoing calls with customers.
• Providing technical support via phone and email, ensuring prompt responses and resolutions.
• Delivering outstanding customer service by addressing customer needs and concerns professionally.
• Collaborating with operations for invoicing and finance downpayment transactions.
• Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
• Conducting product testing and evaluation (technical and product training will be provided).
• Coordinating with third-party technicians to resolve customer technical issues.
• Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
• Working closely with third-party warehouse and logistics providers to arrange deliveries.
• Managing service parts, accessories, and product inventory.
• Assisting the Product Manager with weekly inventory, sales, and service reports.

Requirements:

• A responsible individual with a positive mindset
• Eager to learn and capable of working independently with minimal supervision
• Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
• Minimum O-Level qualification with proficiency in MS Office
• Strong command of the English language

Job Scope:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Provide high level telephone, email and web chat support to our customers
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• To coordinate with operations management to carry out customer requests/appointments/changes etc effectively and efficiently.
• Process customer orders efficiently.
• Perform general administrative duties.
• Complete other ad-hoc tasks assigned by management.

Requirements:

• Minimum ‘O’ Level or at least 1 year of relevant experience.
• Possess a service-oriented mindset with excellent customer service skills.
• Proficient in Microsoft Office

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

1. FOOD RUNNER

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Ensure visual quality of all food and beverages items served is according to company’s standards
• Provide a courteous and professional service at all times
• Ensure that cleanliness and hygiene is followed throughout

2. DINING AREA

• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Cleaning duties at service area including:Cleaning of table, chairs sofa seats and baby chair

3. PRE-OPENING PREPARATION

• Perform a range of duties according to outlet’s specification, including:Wiping tables, setting up of tables and ensuring tables have the correct cutleries and table settings
  Preparing and topping up of condiments (e.g. ginger, vinegar, chili sauce)
  Topping up of beverages and preparing tea
  Assist in stock ordering
  Preparing ingredients, check dessert quantity and expiration in the morning to report to supervisor

4. WASHING

• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• To perform daily, weekly and monthly cleaning routine according to outlet’s specification

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Position: Student Care Teacher

Working days: Monday - Friday
Working Hours:
School Holidays : 7am-2pm & 12pm to 7pm ( 2 shift)
Non School Holiday: 12pm-7pm
Salary: $1500 - $1700
Location: Ubi

Responsibilities
• Guide student on their school homework and assignments
• Conduct daily student care and school holiday programs
• Monitor and record the student’s progress and ensure that learning goals are met
• Develop and implement new lesson plans and other creative activities
• Create a fun and interactive learning environment
• Communicate with parents on their child’s learning progress
• Provide administrative support for the centre’s operations and events

Requirements:

• Minimum O levels

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Role

· Manage the day to day operations of the centre

· Inspire the passion and commitment in your teachers

· Motivate teachers and staff to maximize collaboration, retention and growth

· Actively engage parents to deliver the best education to the children

· Provide effective leadership in managing and mentoring teachers and staff

· Play an integral role in continuing our commitment to quality

Requirements

· Degree in Early Childhood Education with Diploma in Leadership

· Min 3 years’ supervisory experience in early childhood setting

· Well versed in accreditation and licensing standards

· Capacity to understand and manage centre financial duties

· Strong oral and written communication skills

· Strong organizational and customer service skills

· Computer literacy required

Job Description-

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Assist in stock ordering
• Preparing ingredients, check dessert quantity and expiration
• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• Other ad-hoc duties

Salary-

Gross salary from S$2,750 - S$3,200+
+ Sales incentives (if any)
+ Other benefits

Requirements-

• Fresh graduates are welcome
• Must be fluent in speaking English and Mandarin in order to liaise effectively with majority of customers
• Able to withstand long working hours
• Good team player
• Good interpersonal communication skill
• Must be able to handle non-halal food / liquor

More info

• Avg. 10 hours per shift (incl. break)
• 5-6 days per week
• Islandwide location available

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Chess.sg is Singapore’s leading chess coaching provider, and we’re seeking a detail-oriented and reliable Customer Service Specialist / Administrative Coordinator to support our growing team. This role is fully remote and highly flexible but requires consistent availability for communication and prompt task execution. Expected workload is 7-10 hours per week (Equivalent to about 1 day of work per week but spread across the week).

Key Responsibilities:

• Communicating with new customers via WhatsApp to understand their needs and assign chess coaches based on age, schedule, personality, and preferred lesson format.
• Scheduling first lessons between coaches and customers, with coaches taking over scheduling afterward.
• Sending reminders to coaches for scheduling lessons and important sessions, such as school CCA lessons.
• Checking incoming payments once a week, gently following up with customers for outstanding payments.
• Processing outgoing payments to freelance coaches once a week.
• Processing occasional shipments.
• Handling ad hoc tasks, such as sourcing lesson venues or assisting with chess tournament setup/teardown.

Requirements:

• Availability to respond to messages and queries promptly between 10 AM and 10 PM daily (average response time within 30 minutes).
• Strong communication and interpersonal skills to manage customer and coach interactions.
• Excellent organizational skills to handle scheduling, payments, and ad hoc tasks efficiently.
• Commitment to work flexibly for approximately 7-10 hours per week.
• Ability to commit to this role for a minimum of 1 year.
• Bonus if you play chess (but not required).

What We Offer:

• Flexible, fully remote work arrangement.
• Competitive monthly rate.
• Opportunity to contribute to Singapore’s growing chess community.

Email [email protected] to apply.

ONLY NEED TO WORK 1 HALF DAY SAT A MONTH

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a global leader in early years education and one of the major operators in Singapore. There is ample career progression within the organisation.

They have multiple education and learning centres island wide. In their ever-growing expansion. We are looking for suitable Infant Care Teacher to join the team in our Punggol, Fernvale, Pasir Ris and Tampines branches.

Would this be the next career for you?

• Responsible for all aspects of classroom management and carrying out routine care duties to ensure safety and hygiene of the infants.
• Take care of the daily routines of the infants and toddlers mainly focusing on feeding, showering, and changing of diaper, soiled/wet clothes.
• Be meticulous in recording daily routines (e.g. Milk intake, next feed timings, and diaper change).
• Confident to develop and execute development appropriate curriculum to cater to the learning abilities of the infants and toddlers between the age of 2 to 18 months following the guidelines, policies, and practices of the school.
• Able to conduct, observe and record the developmental milestones of the infants and toddlers to determine their, social, language, cognitive perceptual motor, and emotional skills.
• Keep parents informed of the infants and toddlers progress and maintain good communication rapport with parents.
• Must update activity moments and get it cleared with the principal before posting to parents.
• Need to be versatile with online and hardcopy portfolio editing.
• Always placing initiatives in providing care giving practices.
• Willing to have professional development in terms of training and upgrading skills.
• Render basic first aid when needed.
• Any other duties assigned, if necessary.

If you are someone with the following, let’s chat!

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY).
• ECDA Certified (Early Years) - EY1/EY2.
• Teachers who are currently undergoing HCIC/ACEY are welcome to apply as well.
• Create creativity among children by displaying positive energy.
• ·Clear Communication and Management Skills.

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.

Re Source Partners Pte Ltd | 202021170E | 20C0279

Kavitha Selvadurai R22110039

Location:
Jurong East, Hospital

Working Hours:
42 hrs/week, Any 5 days (including 1 weekend & PH)
Shifts: 10am-7:30pm or 7am-4:30pm (Must be open for both timing)

Salary:
$1,700 - $2,000/mont

Job Summary:
A hands-on role serving food trays to patients, managing food/linen inventory, and maintaining cleanliness. Includes tea breaks, lunch, and dinner service.

Responsibilities:

• Serve food and drinks to patients
• Clear trays after meals
• Check food orders for accuracy
• Assist with inventory management (food/linen)
• Maintain cleanliness and follow health regulations
• Assist nurses with patient nutrition needs
• Ensure confidentiality of patient information
• Perform any other duties as assigned by Manager

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Details:

• Permanent Night Shift (Work from home within the Singapore region ONLY)
• Salary rate $18/hour
• Training Allowance $13/hour
• Entitle to Annual Leave , medical leave, etc
• Contract: 12 month (renewable based on performance)
• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday.
• Entitled to 2 days off in a week which will be rotating any day
• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Over the phone interpreter (Translate from English to Mandarin and vice versa)
• Proficient in both English and Mandarin for effective communication with customers from China and the US.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)
• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)
• Ownership of a mobile phone or spare device

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5369

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Summary & Benefits:
Islandwide Positions
Supportive Management
Performance Bonuses & Variable Bonuses

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. HCIC/ACEY)
Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

SEEKING EXPERIENCE F&B SERVICE CREW FOR THE FIRST PRADA CAFE IN ASIA!

3 months Contract F&B x12 (Start 5 Dec 24)

• Assist in Opening and closing the café
• Attend to customers & their needs, engaged conversations with customers, etc.
• Taking orders, welcoming customers, and providing information about menu items, specials, and events.
• May required to share information about company new / limited edition products
• Cleaning tables, floors, equipment, and other areas to maintain a clean and hygienic environment
• Restocking, tracking inventory levels, and advising management of low stock
• Comprehensive Training will be provided as the high end boutique inside Café concept is different from normal cafe

Requirement:

• Tertiary Education with good communication & interpersonal skills
• Well-groomed, customer service oriented, composed, patient etc.
• Able to commit minimum 2 months as training will be provided
• Preferably some F&B or guest relations experience in high end hospitality industry
• Possesses Food Hygiene Cert a plus
• Contract will be extended for good performers

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

About our client: Our client is a leading global pharmaceutical manufacturing company.

*Please note that this role will be hired on a 6-month' contract to support our client's project.

*Work Location: North

*Working days: 5 days

About the role:

• Revise and Review SOPs (Standard Operating Procedures): Review and update existing SOPs to ensure they are aligned with current regulatory requirements, industry standards, and best practices. Collaborate with cross-functional teams to assess the relevance of existing procedures and recommend necessary revisions or improvements. Ensure that all SOPs are thoroughly reviewed, approved, and communicated to the relevant teams.
  
• Review Executed MBR/EBR (Master Batch Records/Equipment Batch Records): Perform detailed reviews of executed MBRs and EBRs to ensure that all steps and activities have been completed per specifications and compliance requirements.
  Identify and document any discrepancies or non-conformances and work with the manufacturing team to resolve them promptly.
  Provide feedback and support for improving the execution process to ensure quality compliance.
  
• Support Manufacturing Team with Quality Interpretation, Queries, and Issues: Act as the point of contact for the manufacturing team to address any quality-related queries, issues, or interpretations of quality standards and procedures. Provide guidance on resolving non-conformances and assist in implementing corrective and preventive actions (CAPAs).
  Work collaboratively with manufacturing, production, and other departments to ensure quality concerns are addressed in a timely and effective manner.
  
• Provide Quality Oversight (GEMBA Walks, GMP Walks):Actively participate in GEMBA walks and GMP walks to observe and assess current manufacturing practices, identify areas for improvement, and ensure compliance with quality standards. Monitor and report on the execution of manufacturing processes, ensuring adherence to established quality protocols. Provide on-the-spot quality guidance and corrective actions when necessary to ensure adherence to GMP.
  
• Perform Archival of Quality Operations (QO) Documents: Manage and ensure the accurate archival of all Quality Operations (QO) documents, including batch records, SOPs, validation protocols, and test records. Ensure that archived records are organized, easily retrievable, and comply with all regulatory and internal standards. Assist in the preparation of documents for audits and inspections as required by internal and external regulatory bodies.

About you:

• Education: Bachelor’s degree in Life Sciences, Pharmacy, Chemistry, or a related field. Equivalent work experience may be considered.
• Experience:Minimum of 5 years of experience in Quality Assurance or related roles within the pharmaceutical, biotechnology, or manufacturing industries.
  Familiarity with GMP, SOPs, batch records, and other relevant quality control practices. Experience in document control, archiving, and handling quality documents.

Skills & Abilities:Strong understanding of regulatory requirements (e.g., FDA, EMA) and GMP guidelines.
Ability to interpret quality-related documents and SOPs.
Strong attention to detail and organizational skills.
Ability to communicate effectively across departments and with external stakeholders. Proficiency in Microsoft Office and quality management software (e.g., LIMS, QMS) is preferred.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

FOR HR (50%)

Assisting HR Lead in the following HR duties:

· Recruitment and onboarding: Coordinates recruitment & selection process, including induction activities. Handle all work passes related application in WP Online and EP Online

· Leave and Payroll Management

· Compensation and Benefits: Administration of workers movements such as resignations, transfers, promotion, benefits and overseas travel claims. Handle employees' medical insurance, workmen injury compensation & group hospitalization

· Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors

· Organize company events, staff communication and HR improvement projects

· Prepare monthly reports and HR statistics and Expatriate management

· Other ad-hoc HR duties as assigned

FOR SALES ADMIN (50%)

· Raise sales order & do invoicing/prepare proforma invoice

· Sales Order Follow-up: Track open sales orders, and communicate with clients regarding order status, delivery timelines, and any changes or issues.

· Product sample Coordination: Handle the dispatch of samples and follow up on feedback.

· Shipment Coordination: Communicate with logistics and freight forwarders to ensure timely delivery of orders and documents

· Others sale admin tasks assigned by Team Lead

Requirement:

· Diploma in Business Administration/Admin/Accountancy

· Minimum 1-2 years experience in HR/Sale admin

· A team player who is self-motivated