Total 3,055 Customer Service job vacancies in singapore river central singapore

Job Title: IT Support/ Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $2800 - $3500

Duration: 1 year contract

Working Hours: Must be flexible for 12 hours shift.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Train and guide Desktop Team on their job scope and knowledge transfer
• Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• Oversee the day-to-day clinic BAU operation supports
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Oversee Project coordination and implementation such as, migration project, Tech Refresh, clinics deployment or setup, and preparing / providing status reports and updates to stakeholders.
• Assisting in Condemning/Decommissioning of Old assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers

Requirements:

• Minimum 2 years' experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email/ Call 6732 1300, and look for

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

The Job:

Job Description:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Receive, sort and distribute daily mail/deliveries
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying

Requirements and skills:

• GCE A Level with Relevant years of experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Based on our growing number of data research tasks, we are seeking a team member who is highly motivated and analytical to manage our data pool, enhancing scalability and improving efficiency.

**Job Responsibilities**:

- Assist in the design, development, and maintenance of ETL (Extract, Transform, Load) processes to load data from various sources into SQL databases.

- Collaborate with senior developers to develop, test, and deploy internal tools and applications.

- Work with Linux servers to automate tasks, manage resources, and support infrastructure.

**Requirements**:

- Strong understanding of Python programming.

- Familiarity with SQL and database management systems.

- Basic knowledge of Linux/Unix operating systems.

- Strong problem-solving skills and attention to detail.

**Preferred Qualifications**:

- Familiarity with version control systems like Git.

- Knowledge of automation and shell scripting is an advantage. - Ability to troubleshoot and resolve coding and server-related issues.

- Understanding of modern Front end is a plus. - Prior experience with ETL tools, Python scripting, or Linux server management.

You will handle all incoming external and internal calls and Short Messaging Service (SMS) requests which include mass SMS activation alerts during emergencies. You will provide information and answer queries regarding hospital facilities and services. In addition, you will also assist with the booking of local and international calls for staff and patients and ensure call service customer satisfaction.

Requirements:

• Minimum GCE 'N' Level with at least 2 years' call centre experience
• Excellent interpersonal, telephone and communication skills
• Able to work on 3 rotating shifts which includes night duties
• Basic PC knowledge is essential
• Location: Bukit Merah

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for students in the IGCSE and IB curriculum. We are a fast-growing business looking for a dedicated and talented addition to our team. From digital marketing to word-of-mouth promotion, you will help shape the voice of our company and communicate with an international clientele to grow our business.

We are seeking a highly motivated and talented marketing associate / intern to join our growing team. You will have the opportunity to work on a variety of marketing campaigns and initiatives, and will gain valuable hands-on experience in the field of marketing.

Job Duties

• Oversee marketing campaigns (above-the-line, below-the-line promotions)

• Develop an effective and innovative brand plan and marketing strategy to make a strong brand presence

• Assist in the development of marketing materials, including presentations, brochures, and website content

Analyse and report on campaign performance using tools such as Google Analytics

• Assist in managing Facebook, Instagram, and Telegram account

•Collaborate with cross-functional teams, including operations and curriculum

Job Requirements

•Strong verbal and written communication skills

•Proficiency in Microsoft Office and Google Suite

•Experience with marketing automation and CRM tools is a plus

•Good communication and interpersonal skills

•Strong research and analytical skills

•Keen eye for detail

•Good attitude to learn and improve

•Strong time management and organization skills

•Ability to work independently and as a team

•Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

•Preferably familiar with Social media, Google ads, and Website design

What You’ll Learn

• Implementation of marketing campaigns (above-the-line, below-the-line promotions)

• How to develop an effective and innovative brand plan and marketing strategy to make a strong brand presence

• How to manage Google Adwords and Analytics account

• How to manage Facebook, Instagram, and Telegram accounts

• How to manage website and blog accounts

Additional Details

Working Days: Monday to Friday

Working Hours: 10AM to 7PM

Salary: This is a paid internship for 6 weeks. $1000

Expected Start Date: 01/11/2024

Office Location: 545 Orchard Road, #14-09, S238882.

Interested parties should email their CV to hr@qeducation.sg. Shortlisted candidates will be invited for interviews and assessments.

• Manage office administration including reception, office supplies and telecommunication services.
• Support in welfare-related events, including company functions, team building activities, etc.
• Assist in booking travel tickets, accommodation and travel insurance for employees.
• Maintain electronic and hard copy filing systems.
• Tabulate spreadsheet for staff medical/dental/expenses claims.
• Oversee contracts for office cleaners.
• Assist in onboarding and offboarding in administration related matters.
• Application of Travel Visa for employees.
• Perform other duties as assigned by Supervisor.


Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Warm, out-going, passionate, authentic, and inspiring? Is this you? If so, we want to hear from you.

Bistecca Tuscan Steakhouse, World's 101 Best Steak Restaurant, is hiring someone who embodies all of the above. is hiring someone who embodies all of the above.

Join us as a F&B Service Captain in Bistecca. Because of this vital role, we are looking for someone who can:

• Communicate to the guest and provide assistance with their queries.
• Coordinate with other team members to ensure smooth operation and guest satisfaction.
• Flexible and able to go beyond the line of duty in order to maximize customers' satisfaction and meet customers' needs.
• Understands and can communicate products and services available.
• Help other areas of the restaurant such as answering telephones.
• Handle table reservations and control the flow of customers.
• Supervise the assigned section.
• Support the Management of the outlet and be a role model for junior staff.
• Any other ad-hoc duties as assigned

You should have the following skills that we are looking for:

• A supportive personality along with positive attitude
• Possesses problem solving, motivating and organization skills
• Passion to work in a dynamic environment
• A guest-first approach to hospitality
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
• Strong interpersonal and communication skills

In return for your hard work, you can look forward to a highly competitive salary and benefits package:

• Up to S$3,000 sign on bonus
• Monthly incentives package
• Group insurance
• 5 Days work week (Shift work)
• Flexibility of work
• Employee discount of 50% at both restaurants
• Staff meals provided
• Late night transportation

Due to the lack of work quota, this position is only open for Singaporean. Only Singaporean needs to apply.

Julia Gabriel Centre is looking for dynamic and committed individuals to join our big family. Why join us? We provide a positive, warm, friendly, work-life balanced environment. We work with our employees on developing their knowledge and skills to bring out their best talents.

Responsibilities:

• Process customer/vendor invoices and other related transactions
• Handle staff’s queries of the expense claims and ensure compliance
• Assist in all transactions under AR/AP to ensure transactions are recorded accurately and in a timely manner
• Assist in the administration and banking matters of the office
• Support monthly and year-end closing activities
• Provide and execute a full range of organisational support services to meet the day-to-day and ad-hoc activities of Accounts Department

Requirements:

• GCE ‘O’ Level / NITEC/ LCCI with basic accounting knowledge.
• At least 1 year of related experience in AR/AP function.
• Able to start immediately or within short notice period will be an added advantage
• Computer literate and proficient in MS Office (Words, Excel, etc)
• Has initiative and able to work independently with minimal supervision
• Team player with good communication and interpersonal skills
• Ability to work within tight deadlines with a strong sense of responsibility
• Meticulous, attention to details is a must
• Singaporeans or PR

Interested candidates, please send your detailed resume with photograph and expected salary online. Only suitable candidates will be contacted.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The KK Genetic Service is looking for a Genetic Counsellor to complement the work of doctors in the delivery of care to patients, who have a personal or family history of birth defects or genetic disorders, by providing information and support to these patients and their families. The Genetic Counsellor is also responsible for coordinating research projects carried out in the centre.

Job Scope:

• Conduct intake of information from patients, construct a complete pedigree, obtain appropriate medical histories, organize and present the pertinent medical and genetic information to the health care team.
• Apply his/her knowledge of genetics and genetic disorders to effectively convey genetic, medical and technical information to the patient.
• Identify family dynamics and emotional responses from the patient.
• Help patients understand the medical aspects of the genetic condition, as well as the psychological and familial implications of genetics.
• Provide patients with information on options that are available such as genetic testing, disease management and prevention, and facilitate the patient's decision-making in a non-directive manner.
• Provide patients with resources for support and opportunities in research programs existing in the medical community.
• Coordinate genetic testing for patients and families, including liaising with the respective genetic laboratories, arranging the testing, following up on results and discussion of results with patients.

Job Requirements:

• Master’s Degree in Genetic Counselling or equivalent
• Good communication and interpersonal skills
• Experience in counselling
• Proficiency with the use of IT

Responsibilities

• Welcome, assist and direct visitors.
• Check visiting guests’ fulfilment and issue visiting pass.
• Maintain information directory of all departments for reference in making calls.
• Receive and screen phone calls.
• Provide information to guests and staff in person or by phone.
• Monitor visitors’ assets as security awareness.
• Send and receive messages through all communication devices.
• Check availability and booking of meeting rooms and booking of corporate passes.
• Maintain general filing system for all meeting requests properly.
• Arrange and coordinate incoming and outgoing items.
• Assist with ad-hoc duties as assigned.

Requirements

• Keen to learn and positive attitude
• Able to handle fast-paced environment

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Warm, out-going, passionate, authentic, and inspiring? Is this you? If so, we want to hear from you.

Artemis Grill is hiring someone who embodies all of the above.

Join us as a F&B Service Captain in Artemis Grill. Because of this vital role, we are looking for someone who can:

• Communicate to the guest and provide assistance with their queries.
• Coordinate with other team members to ensure smooth operation and guest satisfaction.
• Flexible and able to go beyond the line of duty in order to maximize customers' satisfaction and meet customers' needs.
• Understands and can communicate products and services available.
• Help other areas of the restaurant such as answering telephones.
• Handle table reservations and control the flow of customers.
• Supervise the assigned section.
• Support the Management of the outlet and be a role model for junior staff.
• Any other ad-hoc duties as assigned

You should have the following skills that we are looking for:

• A supportive personality along with positive attitude
• Possesses problem solving, motivating and organization skills
• Passion to work in a dynamic environment
• A guest-first approach to hospitality
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
• Strong interpersonal and communication skills

In return for your hard work, you can look forward to a highly competitive salary and benefits package:

• Monthly incentives package
• Group insurance
• 5 Days work week (Shift work)
• Flexibility of work
• Employee discount of 50% at both restaurants
• Staff meals provided
• Late night transportation

Due to the lack of work quota, this position is only open for Singaporean. Only Singaporean needs to apply.

YMCA of Singapore

JOB SUMMARY

At YMCA of Singapore, the International Service Programmes department collaborates with our regional partners to reach out to underprivileged communities in developing countries through development projects which focus on infrastructure, healthcare, sustainability and education. Each year, more than 1,200 youths are empowered to be community champions through one of the many projects carried out in countries such as Cambodia, Laos, Nepal, Philippines, Thailand, Vietnam and more.

You will lead the youths to participate and contribute as community champions in assigned development projects. You will pave the way for smooth project execution, community engagement and leadership development.

RESPONSIBILITIES

• Identify and connect assets to develop and sustain partnerships with overseas partners, to co-create and curate service-learning opportunities.
• Coach, mentor and assess student leaders, enabling the students to meet the learning objectives specific to the overseas service-learning experience.
• Guide the volunteers for each phase of the YEP journey and coordinate collaborations between the volunteers and overseas host partners.
• Design, develop and conduct risk assessment, and ascertain that the trips/environment are safe and conducive.
• Coach, manage and develop the ISP staff team, empower them to take responsibility for their jobs and goals.
• Manage the administrative duties (data management, budget, procurement etc) generated in fulfillment of the scope stated above.
• Travel is expected.

JOB REQUIREMENTS

• Bachelor’s degree in any related field from a recognized University
• At least 5 years of relevant work experience in youth engagement or community development
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• A resourceful team player with initiative and interpersonal skills, and ability to build partnerships and relationships in a multi-cultural environment.
• Able to work well with others in a deadline-driven team environment and manage multiple tasks.
• Experience in teaching, curriculum design and development will be an added advantage.

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. QE is committed to providing the best industry-defining plan for academic excellence in supplementary education, guardianship and university admissions. We aim to bring out the best in our students, ignite opportunities and nurture them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the QE team. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

•Handle enquiries, present our programmes, match appropriate tutors and mentors.

•Arrange class schedules and feedback for students and tutors

•Assist in invoicing and payments

•Collaborate with relevant stakeholders and partners, manage external agencies and clients to boost sales

•Assist in marketing content curation for above and below the line marketing activities (Blog articles, Instagram, Tik Tok, Videos, Website, Brochures, Wechat, Xiaohongshu)

Job Requirements

•Must be residing in Singapore, Malaysians welcome

•Good communication and interpersonal skills

•Strong research and analytical skills

•Keen eye for detail

•Good attitude to learn and improve

•Strong time management and organisation skills

• Task-oriented, conscientious in task documentation

•Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

•Ability to work independently and as a team

•Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

•Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well)

What You'll Learn

•Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

•Coordinate with specialists and conduct briefings and training

•Build your leadership skills

•Oversee brand strategies and activities

•Lead the creative development of brand strategies

•Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

Working Days: 5 Days

Working Hours: 1000AM-7PM for Weekdays,1030AM-530PM for Weekends*

*This is an in-person office role

Salary: $3500-$4500 per month. Additional performance and team bonuses apply

Other benefits:

•Annual stipend of $500 for Specialist claim

•Annual stipend of $100 for Dental claim

•Annual stipend of $500 for Personal Development

Commitment: Full-time

Expected Start Date: 01/11/2024

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to [email protected] . Shortlisted candidates will be invited for interviews and assessments.

Key Responsibilities:

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• Take ownership of all problems reported to the help desk. For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. QE is committed to providing the best industry-defining plan for academic excellence in supplementary education, guardianship and university admissions. We aim to bring out the best in our students, ignite opportunities and nurture them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the QE team. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

•Handle daily admin and front desk duties

•Handle enquiries, present our programmes, match appropriate tutors and mentors.

•Arrange class schedules and feedback for parents, students and tutors

•Arrange invoicing and payments

•Collaborate with relevant stakeholders and partners, manage external agencies and clients to boost sales

•Assist in marketing content curation for above and below the line marketing activities (Blog articles, Instagram, Tik Tok, Videos, Website, Brochures, Wechat, Xiaohongshu)

Job Requirements

•Good communication and interpersonal skills

•Strong research and analytical skills

•Keen eye for detail

•Good attitude to learn and improve

•Strong time management and organisation skills

•Task oriented, conscientious in task documentation

•Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

•Ability to work independently and as a team

•Knowledge of general business software and aptitude to learn new applications (such as Canva); proficiency in Microsoft Office (Word, Excel, Outlook)

•Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well) as Customers speak in these languages

•Malaysians and PRs welcome

What You'll Learn

•Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

•Coordinate with specialists and conduct briefings and training

•Build your leadership skills

•Oversee brand strategies and activities

•Lead the creative development of brand strategies

•Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

Working Days: 2 Weekdays.

Working Hours: 10am to 7pm*

*This is an In-Person office role

Salary: $15/hour. Additional performance and team bonuses apply for each new student onboarded.

Other benefits:

•Annual stipend of $200 for Specialist claim

•Annual stipend of $100 for Dental claim

•Annual stipend of $200 for Personal Development

Commitment: Full-time/freelance

Expected Start Date: 01/11/2024

Office Location: 545 Orchard Road, #14-09/06, S238882

Interested parties should email their CV to hr@qeducation.sg. Shortlisted candidates will be invited for interviews and assessments.

Working Hours: Office Hours 5 Days

Location: Multiple Location @ Novena

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)