Total 1,519 Customer Service job vacancies

Service Technician

Location: Tuas (Company pick up available - West & North)

Salary: $2,000 - $2,500 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:15am – 4.30pm

Job Description:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testings
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Requirements

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Marine Engines or Generator Sets.
• Relevant experience in mechanical engineering industry

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsiblility:

• Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience
• Prepare tables for meals, including set-up of items such as linen, silverware and glassware.
• Take orders and serve food and beverages to guests at tables in dining establishment.
• Serve alcoholic/non-alcoholic beverage; adhering to licensing/liquor regulations.
• Ensure workstation is stocked with appropriate condiments at all time.
• Ensure adherence to the safety, sanitation and hygiene policies.
• Able to work on weekend and public holiday
• Able to work shifts

This role will be under the Mobile Industrial Robot (MiR) division.

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

• Resolve escalated customer support cases by collaborating with regional support engineers, MiR R&D and external partners.
• Establish a close collaboration with the call center team based in Cebu, Philippines. Ensuring their competencies are improved over time and as new MiR products are released.
• Review open support cases and distribute them in the global support team
• Resolve cases according to standard operating procedures (SOP)
• Review and approve hardware return and replacement requests (RMA)
• Escalate any new observations to closest manager according to SOP.
• Escalate new product issues and feature requests.
• Keep up to date on all assigned cases according to SOP
• Support R&D (E.g. Coordinate testing and release of new/reworked software and hardware with R&D)
• Support Application team (E.g Wi-Fi analysis and reports)
• Technical guidance and review of documentation in collaboration with Tech Comm.
• Training and support of regional support engineers and call center team via documentation, webinars and on-site training.
• Training of partners and end-customers in the MiR Singapore office or on-site.
• Maintenance and repair of robot set up in the MiR Singapore office.
• Prepare and perform robot demos and presentations in collaboration with Sales, Marketing, and Product Management at the MiR Singapore office.
• Review and discuss the performance of the MiR call center team with their management.
• Ensure up-to-date Standard Operating Procedures (SOP) for the MiR call center team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BSc in Engineering – Electronics / Robotics / Mechatronics
• 1-3 years experience in R&D or technical support roles
• Good communication skills
• English at negotiation level
• General IT skills and competent in Microsoft Office products
• Customer service training
• Customer service focused
• Technical/diagnostic ability and analytic approach
• Good cultural understanding
• A team player
• Able to navigate in a constantly changing atmosphere
• Independent and able to take initiative within own area of responsibility

Professional competences - “nice to have”:

• MSc in engineering
• Broad knowledge of engineering subjects (mechanical/electrical/mechatronics)
• WiFi/Network architecture knowledge
• Prior experience at production facilities, warehouses, factories that operate robots
• 2nd language besides English (Chinese, Japanese, Korean etc.)

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, company insurances, paid vacation & holidays, tuition assistance programs, and more.

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years relevant experience in surpervisory roles
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Summary:

• Basic up to 4.5k
• Performance bonus
• 5 days work week, 8-5pm
• Location: Pioneer
• MNC company
• Career Advancement
• Proficiency in CNC machines

Key Responsibilities:

• To repair & service CNC machines in the region
• To implement service programmes for customer service
• Machine Installation
• Documentation (Service report, Machine registration, filing and record)
• Other related adhoc duties

Key Requirements:

• Min Diploma in Electrical / Mechanical / Mechatronics Engineering
• Min 2 years of relevant experience in servicing CNC turning / milling machines
• Possess class 3 driving license

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

The Laboratory of Applied Human Genetics at the National Cancer Centre Singapore is a multi-disciplinary laboratory with specific focus on peritoneal malignancies and sarcoma. The direction of our laboratory is to solve real world clinical problems via sound scientific translation. Since the conception of our laboratory 7 years ago, we have now set up three scientific pillars of Therapeutics, Companion Diagnostic and CAPTIVATE (Target Generation) pipeline. Currently, we are working towards a first-in-human therapeutic developed in our laboratory. We are looking for an innovative, enthusiastic and highly motivated Research Fellow to work with a team of researchers in the area of cancer therapy for advanced metastatic cancers. Interested applicants should have an extensive molecular biology experience to uncover the MOA/structure of our therapeutic using cellular signaling, cell biology or protein structure approaches and possess the desire to translate basic science to make a clinical impact. Previous work with genomic / CRISPR / proteomic screens (or similar) to understand the molecular biology of key oncogenic drivers will be an added advantage.

Responsibilities:

- Establish bioassays for in-house screening pipelines to develop new therapeutics.

- Design complex experiments required for the projects.

- Drive and provide directions of ongoing projects.

- Contribute to grant writing, manuscript preparation and other dissemination activities such as presentations at local and international meetings.

Job Requirements:

- PhD in relevant areas of structural biochemistry, cancer biology, computational biology, pharmacology etc.

- Extensive knowledge in drug development (e.g. target selection, generation of new molecule and structural biochemistry) and deciphering MOA via cellular signaling and cell biology approaches will be an added advantage.

- Candidate experienced in drug design computational software and in-silico 3D remodeling for drug development will be advantageous.

- Prior experience in biotech industries related to drug discovery and development will be preferred.

- Prior relevant working experience with in vivo work will be an added advantage.

- Proficient in benchtop experiments.

- Good publication track record indicated by first author publications in high quality journals.

- Excellent written and verbal communication skills in English.

- Able to work independently and interactively in a team setting, motivated, responsible and a fast learner.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Service Delivery Manager – In this role , you need to ensure precise and efficient service delivery. The method of carrying out the responsibility involves monitoring daily and overall progress, managing the project teams and budgets and resolving challenges. Also, they are responsible for consistent, effective and cost-worthy delivery.

You Will:

• Involved in IT Infrastructure design, Project Management assignments, Strategy formation assignments and Procurement advisory assignments for various clients.
• Led and delivered multiple small to medium sized development and enhancement of projects
• Performed project estimation, planning, monitoring and control for different stages of the project
• Handled end to end service management, process development and project evaluation in line with business case.
• Capturing Client’s Technology requirements, IT Project Management, IT Operations, Infrastructure Management, Datacenter Operation Management, Vendor Management, IT Procurement.

You Bring:

• Bachelor Degree or Master in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• Minimum 8-10 years of experiences in managing & leading a team
• Strong experience in IT Infra Operation and Project Management
• Experience working in Whole of Government (WOG) environment is preferred
• Experience in managing end to end projects and managing client’s expectation
• Effective interpersonal skills, both written in English and good presentation skills
• Good leadership, analytical and problem-solving skills
• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Able to work independently as well as in a team

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

1. Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
• Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
• User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
• Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2. Hardware Maintenance Content

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
• Detection, localization, and troubleshooting of hardware faults；
• Providing hardware repair and delivery services；
• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3. Network Issues

• Terminal network connections；
• Terminal network troubleshooting；
• Network connections and troubleshooting from switches to terminals；

4. Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；
• Address other Helpdesk tasks as per the client’s work arrangements；

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

1. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
2. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
3. Familiar with the configuration of various application software；
4. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
5. Have basic communication skills in both Chinese and English, to support and maintain Chinese and English versions of operating systems and software systems.
6. Have good customer communication skills and the ability to plan and organize work.

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

· Propertable setting including setting up items such as crookery and menu

· Replenish supplies such as serviette, table ware and refill condiments

· Usher customer to their table

· Present menus to customers，inform customers of promotional items and answer questions about menu items, making recommendations upon request

· Taking customers’ order and prepare drinks and dessert to customer

· Serve food and beverages to customers

· Clean tables after customers have finished dining and take them to kitchen for cleaning

· Perform cashiering at times

· Perform opening and closing duties such as drinks preparation and housekeeping

· Dishwashing when required.

· Perform other reasonable job duties as requested by Supervisors

· 餐桌摆设, 包括餐具, 菜单

· 补充餐具用品, 如纸巾、餐具、调味料

· 为顾客带位和安排座位

· 呈上菜单给顾客,告知顾客餐馆的促销并回答顾客对于菜单上的疑问,应要求提供建议

· 为顾客点菜,准备饮料或甜品

· 为顾客呈上食物或饮料

· 顾客用餐完毕后,为顾客清理桌面，把碗碟或杯送到厨房以备清洁

· 协助顾客买单

· 负责开店和关店的餐饮准备和清理工作

· 执行主管所委派的其他合理工作

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.