Total 2 job vacancies by Apple South Asia Pte. Ltd.

Summary

The right product, at the right place and at the right time. That’s our mantra at Pacific Operations. We bring Apple’s products to the hands of millions of customers across Greater China, North East Asia, South East Asia and Australia & New Zealand. Learning and Engagement team is an integral part of PAC operations, driving all learning & development, internal communications and employee engagement initiatives. Key focus is to design, develop and facilitate compelling learning programs & experiences that meet the needs of our business. In this role, you will be the training expert, manage programs end to end and be an active business partner.

Description

The L&D Partner role is responsible for managing end-to-end learning solutions for the PAC Operations team, while driving and evangelizing innovative and effective approaches to learning. You will interact with teams to understand requirements, develop project plans, design content and facilitate sessions to support the learning needs and opportunities across operations. You will make a substantial impact by developing inclusive, learner-centric experiences and aligning them to our business priorities.

• Partner closely with x-functional teams to develop and deliver best in class learning solutions that influence positive / behavioral change, align with strategic business objectives, and enhance individual and organizational capability
• Understand organisational talent needs, connect the dots and proactively design niche solutions for targeted audience
• Manage programs end to end, from conception to deployment, considering the complexities of a diverse audience
• Drive innovative approaches to L&D, bringing in new trends, modalities to drive high learner engagement
• Analyse, measure and communicate the overall impact of learning
• Lead development and improvement of L&D content/ processes in an agile environment and execute with exceptional quality, timeliness and attention to detail
• Support organization readiness for the roll-out of new tools, processes, and people development initiatives.

Minimum Qualifications

• Bachelors degree Required; Master's degree in Instructional Design or Human Resources desirable;
• 6+ years of relevant work experience in an L&D/ HR Organization, Instructional or Curriculum Design preferred.
• Experienced facilitator adept with diverse range of content and audience (ICs, Managers, leaders)

Preferred Qualifications

• Strong project/ program management experience, which includes conception and initiation, planning, execution, performance/monitoring, and closure.
• Demonstrated experience with different learning formats such as eLearning, on-demand, video-instructor-led-training (VILT), instructor-led-training (ILT), blended learning, job aides, etc.
• Strong ability to think strategically & execute tactically, with a keen focus on results
• Sharp analytical skills with experience interpreting complex data for informed decision making.
• Exceptional communication skills, incl. interpersonal and influencing skills, with the ability to partner with key stakeholders, global counterparts, and executives in a matrixed environment.
• Ability to persevere and adapt in a fast paced, agile environment , with positive and professional “customer-focused” attitude.

Summary

Apple is looking for a thought leader in Market Research to support research and insight needs in Asia markets especially Southeast Asia and India. This position is responsible for developing research plans, managing local specific projects, working closely with local stakeholders and Research team to deliver insights that unlocks new growth opportunities for the local market and informs decision making. We’re looking for an expert in consumer research and research methodologies, highly capable and agile in analyzing and synthesizing data across different sources, translating data into actionable insights and linking it to business issues. The candidate should also have creative visualization and impactful presentation/communication skill. The key success factor in this role is the ability to design, oversea and utilize research programs to timely capture consumer voice and address unique local business needs. The success of this role will also highly depend on strong collaboration with other research members and local function teams.

Description

• Partner with local teams in SEA and India to identify the key local business issues, create research brief and develop research plan that delivers compelling insights and provides thought leadership.
• Lead, develop and manage primary consumer research execution for data collection and reporting, and conduct advanced analysis when needed.
• Communicate and deliver meaningful research results to key stakeholders and support insights communication for local needs.
• Manage syndicated data sources as well and triangulate data from various sources to deliver broader strategic insight.
• Work closely with other research members in the team to make sure the best synergy, high quality and seamless communication across the projects & deliverables in the Asia region. Support projects for other markets in the region when needed.
• Collaborate with global research team on projects involving SEA and India where local input & participations are required.
• Identify high quality local data sources and local agencies. Bring innovation to research projects including recommendation of relevant approaches that suit local markets best.
• Travel to US, China and other Asia markets is required.

Minimum Qualifications

Bachelors degree in market research or human behavior, sociology or statistics related field.

At least 7-8 years of demonstrated success in customer insights / marketing research in a consumer technology / consumer products company or market research firm.

Preferred Qualifications

• Intellectually curious with proven track record in quantitative and qualitative survey analysis.
• Comprehensive experience in market research project and agency management.
• Highly analytical, capable to cut data for different needs and run advanced analysis (regressions, driver analysis, factor analysis and cluster analysis etc.) when needed.
• Extremely strong communication, visualization and articulation skills to deliver meaningful insights to shape business decisions.
• Curiosity and perseverance, a drive for focus and excellence, ability to multi-task and ask questions.
• Dynamic and highly motivated individual who works well in a fast-paced and changing environment and always willing to learn new things.
• Deep expertise with application of a broad range of consumer research techniques and methodologies.
• Ability to efficiently manage and implement quick-turnaround, high volume of projects
• Great understanding of consumer technology industry.