Total 2 job vacancies by Sumitomo Mitsui Banking Corporation Singapore Branch

This role is responsible for day-to-day administrative tasks with the LDA team and providing a customer focused service to internal and external staff/teams.

Assists LDA administrative team to manage the overall Learning and Development operation & functions, LMS system support, and data maintenance.

Inclusively, the role is required to provide seamless logistical support in all LDA initiatives/events for the purpose of building a learning culture within the organization

Key responsibilities:

• Ensure training administration, operations and logistics are well managed, prepared and set-up
• Maintain record-keeping and documentation for the department's operations, policies, guidelines and processes, in particular, learning data/ record, training information and reporting
• Assist in data processing and reporting for training evaluation and regulatory documentations.
• Provide support and guidance to various stakeholders on LMS queries and/or learning related issues/queries.
• Contribute and recommend continuous improvement ideas to systems and processes.

Requirements:

• Diploma in Business Admin / Learning Technologies or related field
• 1+ years’ experience in learning and development operation
• Program administration and coordination experience is preferred
• Knowledge and experience in learning management system
• Knowledge in data processing and reporting
• Data processing & basic analytical skills
• Basic presentation of reporting & problem-solving skill
• Team-player
• Proficiency in computing skills including MS Office, Excel, Word, PowerPoint
• HRIS or LMS knowledge preferred

Key Responsibilities

• Provides learning opportunities to foster and develop the professional competencies of employees in APAC
• Facilitates and executes strategic learning and development initiatives that will accelerate SMBC’s competitive advantage
• Creates new training platforms/ framework/ contents/ delivery to facilitate the knowledge transfer in SMBC
• Conceptualises, designs and delivers learning solutions as part of the Training Needs Analysis cycle or in response to ad-hoc and bespoke requests from stakeholders
• Acts as program person-in-charge (PIC) and be accountable for courses assigned, to ensure quality, effectiveness and relevancy to employees' needs and business' priorities

Requirements

• Bachelor’s degree
• Minimum 8 years of relevant experience in learning design, delivery and evaluation of solutions and programmes in a mid to large scale regional set-up, working experience in financial services industry will be highly preferred
• Experience in designing and implementing corporate-wide initiatives and diverse learning solutions to build sustainable and future-ready employees
• Ability to perform analysis and identify metrics to track learning utilization and other relevant outcomes and impact
• Experience in review of existing curriculum and initiatives to instill a self-directed learning culture
• Possess strong analytical and project management skills to manage and execute organization-wide learning initiatives and programmes
• Possess excellent facilitation and communication skills as well as strong interpersonal and stakeholder management skills
• Ability to work as a team player with a can-do attitude
• Experience in coaching, employee engagement and culture change and profiling tools will be advantageous