Total 3 lead buyer job vacancies in Education / Training category in D07 Golden Mile, Middle Road

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Organisational Development
• Contribute ideas, good practice, research, and analysis to the development of T&OD capabilities development strategy to ensure integration and alignment with SMU's strategic goals.
• Design and conduct organisation-wide and team specific learning needs analysis to identify critical skills gaps and development opportunities.
• Design, manage and deliver organizational development initiatives and interventions such as team development, competency-based learning, and change management; including capabilities programmes aligned to organisational strategic initiatives.
• Partner stakeholders to design learning strategy, define technical and functional competencies, learning pathways, and programmes to build capabilities and/or address skills gaps.
• Lead and contribute to assigned HR, OD and change management initiatives, programmes and interventions to facilitate organisational transformation, continuous improvements, a high-performing and learning culture.
• Learning & Development
• Design, implement, and manage the University's corporate learning curricula, elearning, webinars, materials, and programmes; source, commission and coordinate with external trainers and vendors as needed.
• With support from T&OD, HR Technology and Operations (HRTO) and IT teams, lead on the development, implementation and maintenance of learning management systems, including learning content and materials (e-learning courses, videos, toolkits, documents) and digital learning platforms.
• Plan, develop and deliver marketing and communication strategies, materials/info toolkits, to promote engagement with learning and development programmes and activities.
• Manage the L&D budget effectively, including cost analysis and internal/external vendor negotiations.
• Monitor, evaluate, analyse data, and report on the impact and effectiveness of learning and organizational development initiatives and programmes.
• Facilitate (as needed) learning programmes, focus groups discussions, team development activities and strategy planning sessions.
• Coach and support people leaders and employees in developing their leadership and management capabilities.
• L&D Programme Management
• Design, develop, and manage the implementation of L&D programmes/initiatives (e.g. short-term attachments, job rotations, etc) ensuring alignment with SMU career and talent development objectives.
• Oversee the management and administration of employee education sponsorships; act as adviser to Senior Management and staff on education sponsorship awards
• Monitor, evaluate and report on the effectiveness of L&D programmes and education sponsorship schemes, making policy changes and adjustments as necessary.
• Other duties within the scope and purpose of the job, as needed by management or department.

• Qualifications
• Degree/Diploma with at least 8 years' experience.
• Functional Competencies
• Knowledge and understanding of people management theories/ principles, change management and developing organisational culture.
• Strong project management skills and the ability to plan, execute, and evaluate learning and OD initiatives, programmes, cultural audits/assessments, 360-feedback processes in a multi-cultural and complex environment.
• Competence in the use of standard Microsoft Office Suite applications; experience with SuccessFactors, SAP HR, excel dashboards, and reporting tools preferred.
• Strong statistical and data skills to gather, analyse and present quantitative and qualitative data to drive actions
• Conversant in web-learning technologies, GenAI and virtual collaboration tools (e.g. Sharepoint, MS Teams, etc), and Microsoft Office Applications.
• Familiarity with learning management platforms to administer, track, and evaluate training programs, and competent in using training software, e-learning platforms, and multimedia tools for creating engaging training materials
• Strong project management skills and the ability to plan, execute, and evaluate training initiatives and materials
• Experience and/or certifications in the following areas would be advantageous:
• Training, facilitation and courseware/curriculum development.
• Design and management of 360 degree feedback.
• Coaching.
• Core Competencies
• Effective project management skills; ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Possesses accountability, detail-oriented and results-focussed.
• Demonstrates high level of empathy and advanced listening skills when communicating, influencing, problem-solving people matters.
• Strong interpersonal, communications and collaboration skills to present or facilitate confidently, influence and sustain relationships at all levels of the organization to achieve results.
• Other Attributes and Competencies
• Effective project management skills; possesses accountability, detail-oriented and results-focussed.
• Excellent ability to identify and diagnose issues/problems, generate ideas and implement solutions to achieve results.
• Ability to plan, organise, coordinate, multi-task and prioritise under pressure with minimal supervision.
• Strong interpersonal skills, communications and collaboration skills to influence and sustain relationships at all levels of the organization to achieve results.
• Strong numeracy and ability to gather, analyse and present quantitative and qualitative data to drive actions.
• Ability to present or facilitate confidently.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

Join Accenture and help transform leading organizations and communities around the world and more specifically here in ASEAN. The sheer scale of our capabilities and client engagements, and the way we collaborate, operate and deliver value, provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

As an Accenture Change Management professional, will be a part of our Talent and Organization practice where you design and implement transformational industry, functional and/or digital solutions to drive business value for our clients. Apply deep process, operational excellence and change skills to help clients navigate shifting market demands, optimize their business and leverage their talent.

Job Responsibilities

• You will partner with client sponsors/ leadership to shape the change vision and translate it into a change management strategy and are responsible for these change deliverables – change plan, change impact assessment, leadership alignment, stakeholder engagement and communications strategy, learning strategy, behavior change strategy, change effectiveness survey, business benefits realization, adoption and embedment strategy.
• Define the skills, structures, tools and support mechanisms required to deliver the change initiatives; this includes being able to identify the learning interventions to skill clients’ target audience (internal staff, or external users) to operate in the new technologies adopted, or new ways of working. Provide strategic guidance and leadership to the team and ensure team’s deliverables are completed on schedule, to a high level of quality and to client satisfaction.
• Manage team’s delivery risks and issues, drive innovation and sharing of best practices within the team. Drive change management integration with other impacted projects or process areas. Engage in collaborative and constructive dialogue with client sponsors/ leadership to evaluate progress against project objectives. Develop deep and trusting working relationships with client sponsors/ leadership.
• Define metrics and measure business adoption and business benefits realization. Ensure key messages are communicated accurately and timely using innovative channels, to capture the hearts and minds of stakeholders. Measure effectiveness and drive continuous improvement.
• Support solutioning for proposals under the guidance of more senior colleagues is expected.

Job Requirement

• Minimum of 6 years of change management and/or human capital consulting experience.
• Experience in other related areas such as Talent Management, Learning & Skilling, Operating Model & Organization Effectiveness (e.g. Organization Design, Culture Transformation, Leadership Effectiveness etc) is highly preferred.
• Proven ability to work creatively and analytically in a problem-solving environment
• Comfortable working with digital solutions in an information systems/technology-driven environment
• Excellent communication (written and oral) and interpersonal skills
• Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
• Strong executive level relationship building skills.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Role Purpose

• To provide learners with a rewarding and stimulating English language learning experience
• To promote and ensure quality teaching and effective learning of English
• To support the wider aims of British Council and its cultural relations mission

Accountabilities
Teaching

• Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning needs and modes of learning.
• Ensure teaching meets British Council Global Teaching Standards, as well as organisational and learner expectations.
• Monitor progress and provide regular feedback to help manage students’ performance throughout their learning, and actively promote learner autonomy and progress.
• Actively engage in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council’s position at the forefront of best ELT practices.

Academic Support

• Lead teachers will use their academic expertise to support the teaching team:Provide academic support and supervision to lesser experienced teachers by conducting observations, providing feedback and mentoring.
  Lead on specific academic areas such as planning groups, projects, teacher development and training.
  

Teaching Centre Activities

• Support teaching centre’s activities and British Council plans.
• Attend staff meetings and otherwise contribute to the development, evaluation, and improvement of English language courses, materials and related services, in order to meet students’ needs by actively working as a member of the teaching team.
• Support local marketing and promotional strategy and assist the teaching centre team in delivering excellent customer service through dissemination of information and communications with students.
• Complete teaching related administrative tasks to specified standards and uphold professional responsibilities and values. Ensure British Council’s values and behaviours are reflected in their work.

Customers and Stakeholders

• Maintain good relationships with customers/colleagues and ensure customers are aware of British Council’s cultural relations role and help develop opportunity for students to gain some understanding of the UK and its values and to participate in inter-cultural interactions either in class or as out of class activity.

Compliance

• Ensure guidelines and policies are applied and upheld in relation to Safeguarding, Data Protection, Equality, Diversity and Inclusion, Special Educational Needs and Disability, Health and Safety.

Qualifications
Essentials

• Recognised diploma in EFL i.e. DELTA/ Trinity Diploma (TEFLq) or equivalent
• Cambridge CELTA/Trinity Certificate TESOL (TEFLi) or equivalent
• University Degree or equivalent

Desirables

• Specialism where appropriate e.g. YL qualification: TYLEC (or equivalent)
• PGCE/B.Ed in Primary or relevant subject

Work Experience
Essentials

• 4 years post-certificate experience (TEFLi)(and/or equivalent to 2,400 hours)
• Experience in teaching relevant age groups to be specified by the centre:Primary aged 6 to 10 (400+ hours)
  Secondary aged 11 to 17 (800+ hours)
  University/Vocational students aged 18 to 25 (400+hours)
  Adult General, Business English and ESP 18+ (800+ hours)
  
• Knowledge and experience of teaching small group and 1-to-1 classes

Desirables

• Knowledge and experience teaching English IGCSE A levels and IB.
• Knowledge and experience teaching IELTS / TOEFL

Language Requirement

• High proficiency in English: CEFR level of C2/ IELTS Band 8+ in each of 4 sections of the academic module

Salary & Benefits

• Salary: SGD 6,000 to SGD 6,790 per month depending on qualification and experience.
• Annual Leaves: Enjoy 35 working days per annum plus public holidays
• Medical allowances provided

Additional Information

• Number of positions: 1
• Contract Hours: 37.5 hours per week (24GH)
• Duration: 24 months
• Employment Type: Fixed Term Contract (2 Years)
• Start date: March 2025 (Tentative)
• Location: Napier Road, Singapore
• Deadline to receive applications: Tuesday, 10th December 2024 (23:59 SGT)
• Right to Work/Passport Requirement: Ministry of Manpower (MOM) approval is required for candidates applying from outside Singapore. Final appointment will be provisional on the approval. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work.