Our Client:
Our Client is a luxury fashion brand that originated in French. We seek a Training Specialist to support and develop retail teams in delivering the client experience to the benefit of store business.
Job Responsibilities
· Your role is to partner up with Store Manager(s) to deliver the training path, enable retail teams to enhance client experience and develop skills to engage Client.
· As part of the Country training team, you translate and execute the corporate training strategy within your defined store(s), partnering with Store Manager(s), Through local execution of corporate strategy, you will train and coach client advisors to become ambassadors of Brand culture, values and products.
· You define the roll-out plan to best contribute to business growth, answering to the needs of the store(s) through selling skills, product training and active coaching.
· You will spend about 80% of your time in stores, between coaching and in-store training in small groups.
Job Requirements
· Mandatory: Over 5 year of working experience in retail industry (Luxury brand would be preferable)
· Preferable: Store Manager or Retail Training experience
· Excellent presentation and analytical skills
· Team player and energized by cross-functional teamwork
· Able to be agile, and work under high pressure with action-oriented mindset
Registration No: R22104771
EA Licence No: 22C1376