Total 12 tourism management job vacancies in Education / Training category in PAS-Bukit Timah CC

ACCOUNTABILITIES

Academic Support

• Deliver and/or facilitate course lectures / tutorials / lab sessions related to the domain expertise, according to prescribed lesson plans to meet the desired learning outcomes and create an engaging and enriching environment for learning.
• Coordinates with course coordinators / course leaders and/or associates regarding course assessments, moderation, and examination.

Academic Quality Assurance

• Implement SIM GE academic processes, policies and procedures.
• Maintain robust/fair and rigorous assessment standards and workflow.

Administrative Support to Relevant Divisions and/or Departments

• Provide inputs to internal administrative divisions and/or departments on teaching and learning development in the domain areas offered by SIM GE and University Partners.

JOB REQUIREMENTS

• A minimum of a Master’s degree with good knowledge in any of the *disciplines within the department is required.
• Relevant work and teaching experience in any of the *disciplines relevant to the department in a higher education environment is required.
• Knowledge of digital learning tools and the ability to select teaching methods appropriate for the industry and audience is an added advantage.
• Comfortable working independently or as a team player who can work across the organisation's various internal and external levels.
• Strong written, presentation, and interpersonal communication skills to liaise with Mandarin-speaking stakeholders, is an added advantage.
• Self-motivated, well-organised, detail-oriented with a strong commitment to quality control, and able to multi-task and work under deadlines.
• Strong problem-solving skills using innovative and proactive approaches.
• Demonstrate professionalism and student centricity to meet the learning needs of our students.

List of *disciplines:

• Accounting
• Business
• Computer Science
• Economics
• Finance
• Information Systems and Analytics
• Language, Communication and New Media
• Management and Organisation
• Marketing
• Mathematics and Statistics

Accountabilities:

HE Programme Delivery: Monitor and maintain an efficient and coordinated system to deliver the programmes. Oversee contracts, payments, billing, enrolment system set-up, student's pass validity and report checking. Ensure proper set-up for class selection, course evaluation and online teaching platforms. (as applicable)

Coordination with University Partners/Stakeholders: Maintain good relations with university partners/stakeholders and student leaders. To stay abreast of changes by university partners/stakeholders which may affect resource management. Coordinate and execute activities to facilitate visits.

Lecturer Management: Tabulate the information required for the accurate deployment of qualified lecturers. Ensure lecturers are approved to teach by both SIM and CPE. Propose resolutions to issues faced by lecturers. (as applicable)

Student Management: Oversee student life cycle. Maintain timely, friendly and nurturing communication with stakeholders including prospects, students and alumni. Resolve customer complaints and feedback. Work with academic leads to review academic performance and carry out intervention for weak-performing students.
(as applicable)

Class Scheduling and Assessment Management: Carry out delivery operations in accordance with course requirements, CPE regulations and internal quality requirements. (as applicable).

Process Innovation: Coordinate data to enable digitisation and automation of systems. Collate team feedback, identify pain points and suggest workable ideas. Participate in testing and UAT of new systems before final execution.

Marketing and Recruitment: Maintain an updated pool of students and graduates to profile. Roster and support all marketing and recruitment efforts, conduct briefings and work with key stakeholders to ensure smooth on-boarding of new students.

Programme Review: Generate data and statistics for planning and review of activities. Follow through changes (system setup, etc) for programme reviews (internal and external).

Project Management: Oversee continuous improvement project to ensure project effectiveness and team engagement.

Academic Education and Work Experience:

• Bachelor’s Degree or Diploma / “A” Level holder with 3 - 5 years of working experience

Skills:

• Proficient in MS office applications
• Data analytical

Personal Attributes:

• Excellent communication, inter-personal and presentation skills
• Team player with mature personality and positive attitude
• Resourceful, self-driven and independent
• Meticulous, able to multi-task, work under pressure and commitment to meeting deadlines
• Strong command of written and spoken English

We regret that only shortlisted candidates will be notified.

The Learning Specialist is responsible for delivering comprehensive training programmes that meet the diverse needs of corporate clients and industry partners such as trades and associations. The role involves managing learning initiatives locally and internationally, ensuring effective skill-building and knowledge transfer. The Learning Specialist will also establish strategic partnerships with industry associations and oversee corporate client training to support business growth.

Key Responsibilities

Partnerships with Trades & Associations

• Build and maintain relationships with key industry partners, trades, and professional associations to develop specialized training programs.
• Collaborate with association leadership to ensure training content aligns with industry standards and enhances member skills.
• Represent the organization at trade shows, conferences, and association events to promote learning initiatives and build partnerships.
• Provide regular updates to trades and associations regarding new learning opportunities and training outcomes.

Overseas Market Training

• Develop and deliver training programs tailored to the needs of overseas markets and ensuring cultural relevance.
• Partner with local stakeholders in international regions to customize and implement training that meets the needs of overseas clients.
• Facilitate in-person training sessions for global audiences, ensuring smooth coordination across time zones.

Corporate Client Training

• Engage with corporate clients to assess their training needs and design customise programmes that align with their business objectives.
• Ensure training content is up-to-date and aligned with corporate clients’ evolving needs, focusing on improving workforce capabilities and performance.
• Monitor and evaluate the success of training programs through client feedback, performance metrics, and post-training assessments.

Collaboration & Stakeholder Engagement

• Work closely with subject matter experts, and external stakeholders to ensure training objectives align with organizational and market needs.
• Regularly communicate with corporate clients, trade partners, and associations to ensure alignment and client satisfaction.
• Act as the point of contact for corporate clients and external partners regarding learning solutions and program updates.

Qualifications

• Minimum Bachelor’s degree in Education, Human Resources, Organizational Development, Business, or a related field.
• Minimum of 2-5 years of experience in learning and development, corporate training, or partnership development with trades/associations.

Skills & Abilities:

• Promoting and selling preferably around learning and development or human capital solutions and outsourcing to enterprise clients
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proven experience in facilitating both local and international training programs.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with external partners (e.g., associations, corporate clients).
• Strong organizational, interpersonal skills and project management skills.
• Ability to work across cultures and adapt training strategies to various learning styles.
• Well organized, meticulous and ability to manage multiple projects at the same time

Personal Attributes

• Proven ability to plan, promote and secure winning contracts with corporate clients and trade partners.
• Results-driven, with a strong focus on achieving annual sales targets between $600k to $1M.
• Capable of supporting and leading business development campaigns, collaborating with cross-functional teams to create compelling, outcome-driven learning solutions and innovative business models that meet client needs.

The Academic Instructor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management in Singapore.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning activities;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instruments;
• Evaluate student progress, and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requitements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationality or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability to independently operate all class level functions of Blackboard classroom management system, includeing Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewed scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an added advantage;
• Available to teach during day time on weekdays.

*Only shortlisted candidates will be contacted.

Include but not limited to the following:-

1. To carry out teaching duties for both full-time and part-time programmes (PET & CET).
2. To prepare teaching courseware before start of academic term or programme.
3. To review and update teaching courseware through subject reviews for relevancy and currency.
4. To employ effective pedagogical method(s) e.g. video, group work, site visit, guest speaker etc. for lesson delivery.
5. To conduct WSQ assessments in accordance to the Assessment Plan for the Competency Unit.
6. To provide pastoral care to students through meaningful activities e.g. counselling, career guidance.
7. To conduct tutorial lessons for academically weak students.
8. To develop, review courseware and pedagogical methods and conduct Pre-Employment Training (PET) and Continuing and Education Training (CET) programmes.
9. To set test/exam papers in accordance to the Assessment Plan for subject.
10. To mark and submit exam results and all required documentation accurately and by the required deadline.
11. To conduct exam invigilation.
12. To conduct Industrial Attachment (IA) visits at least once in every three (3) months.
13. To carry out administrative duties e.g., update student attendance, recording of counselling and engagements sessions.
14. To participate in official school and industry-related events and activities e.g. parents’ engagement, open house, school talks.
15. To attend training and development classes.
16. To maintain professional presence and establish position industry relations through membership in industry associations.
17. To carry out duties pertaining to the operations of the school’s training establishments, including restaurants, cafes, delis, etc…as and when assigned by management.
18. To demonstrate professional conduct in all interactions with stakeholders.
19. To make meaningful contributions to school community through active participation in project teams.
20. To participate and carry out any other duties and/or projects as and when assigned by management.

Job Requirements :

1. Degree holder in relevant field of studies from a recognised educational institution with at least 5 years industry experience at a supervisory/managerial level.
2. WSQ Advanced Certificate in Learning and Performance mandatory.
3. Excellent command of English, with an ability to communicate effectively at all levels.
4. Team player who is able to work with faculty members and administrative staff.
5. Keen interest in nurturing students in their learning journey.
6. Key diploma level modules to delivery include budgeting, cost control and revenue management.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession. Your key role is to manage the department’s event agency and coordinate all event management industry projects. You will source for industry events in the private and public sectors with the aim of allowing students to conceptualise, plan and execute real life industry events/projects in the special events and MICE sectors. You will also establish constructive relationships with external stakeholders such as government agencies, event companies and other potential clients. ​

[What we are looking for]

You should have at least 3 years of relevant experience in Business Administration, Marketing or related disciplines with work experience in the field of Event Management. It is necessary that you possess experience in conceptualising a broad range of events in the special events and MICE sector.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you may assist in areas such as: 

• Student Development Activities
• Industry Projects/Events

[What we are looking for]

You should possess the knowledge and competency to teach the above course area.

Successful applicants may be appointed on a 2 year contract.

Appliants may check their application status at the end of 8 weeks from the closing date of this job posting.

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

The Academic Instructor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning objectives;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instruments;
• Evaluate student progress and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requirements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationally or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability independently operate all class level functions of Blackboard classroom management system, including Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewed scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an advantage;
• Available to teach during day time on weekdays

Note:

• Only short-listed candidates who meet the specified requirements will be notified.
• Remuneration varies based on the number of classes concluded.

The Academic Insturctor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management in Singapore.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning objectives;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instruments;
• Evaluate student progress and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requirements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationally or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability to independently operate all class level functions of Blackboard classroom management system, including Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewed scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an added advantage;
• Available to teach during day time on weekdays

Note:

• Only short-listed candidates who meet the specified requirements will be notified.
• Remuneration varies based on the number of classes conducted.

ACCOUNTABILITIES

Student Recruitment Operations

• To work with the Lead, Local Engagement, to manage and support the development of local student recruitment efforts for the institute by promoting the SIM brand-name and planning local student recruitment strategies.
• To attend to customers’ enquiries via walk-ins, phone, email, live chat, etc and look into the customer’s needs and requirements so as to recommend suitable education pathway
• To assist customer in programme application and checking for documentations to support the turnaround time for admissions processing
• To build strong product knowledge, comply with work policies and procedures and continuously improve customer service skills
• To comply with quality standards set for the department

Leads Management

• To follow up on all leads assigned on a timely basis
• To prepare and maintain leads follow-up reports

Project Management (Online SIM in-House Programmes)

• To handle enquiries for all online SIM in-house programmes via all touchpoints
• To follow up on all online SIM in-house programmes leads for conversion

REQUIREMENTS

• Diploma with 2-3 years of working experience, preferably in sales, marketing or customer service
• Experienced in Customer Service and Sales conversion processes
• Good understanding of the higher education industry in Singapore
• Able to work on flexi-hours and Saturdays (9am – 1pm)
• Well-developed diplomacy skills and ability to handle expansive and diverse customers
• Pleasant and patient personality with excellent service mindset
• Good interpersonal skill with a high level of initiative and drive

The Academic Insturctor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management in Singapore.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning objectives;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instrucments;
• Evaluate student progress and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requirements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationally or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability to independently operate all class level functions of Blackboard classroom management system, including Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewd scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an added advantage;
• Available to teach during day time on weekdays

Note:

• Only short-listed candidates who meet the specified requirements will be notified.
• Remuneration varies based on the number of classes conducted.