The successful individual will report to the Chief Financial Officer-cum-Director of Learning Centre Management and the Deputy Director of Learning Centre Management.
As a Learning Centre Manager, the responsibilities include:
- Managing one/two of the thirteen learning centres of the DAS
- Supporting the Senior Manager in overseeing and managing cluster initiatives
- Being the representative of the DAS in their respective locality
- Networking with schools and related organisations in the vicinity of their DAS learning centre(s)
- Networking with the clients of the learning centre(s), ie. parents of the students
- Being responsible for the efficient daily operation of the learning centre(s)
- Monitoring the work of the Educational Therapists and Student Service Associates of the learning centre(s)
- Leading and organising company-wide and/or learning centre focus projects and events
- Conducting appraisals and approving various reports
Job Description
1) Parents and Community Engagement
Establish and maintain good relationship with parents, Special Educational Needs (SEN) Officers and school administrators, and the community in the locality of the centre through:
a) Open Houses, Parents’ Orientation and Learning journeys
- Work with the respective teams to conduct open houses, student events and parents’ orientation to generate greater awareness among the public, VWOs and schools in the vicinity.
- Host Special Educational Needs (SEN) Officers and teachers from schools to foster closer working ties with them to enable better support for our students.
- Attend community engagement events to foster working relationship and explore opportunities to collaborate with other VWOs and schools.
- Serve as a conduit of information for parents to give constructive feedback on our existing and future services and policies
b) Schools
- Work with schools/agencies on an ad-hoc basis on projects to benefit DAS students.
2) Administration
Supervise and manage the day-to-day operations of the learning centre:
- Be responsible for the safety of staff and students, and the general security of the learning centre.
- Handle all communications with parents.
- Manage the learning centre inventories.
- Ensure that DAS policies are strictly implemented and adhered to.
- Ensure that all Standard Operating Procedures (SOPs) are strictly adhered to so as to achieve a high level of consistency with other learning centres.
3) Finance
Supervise and manage the day-to-day operations of the learning centre:
- Oversee the proper handling of all collections and payments at the learning centre.
- Supervise and work with the Student Service Associates in ensuring the following:
- Bursary applications and documentations are submitted promptly to the Bursary Administration Branch for review.
- All outstanding payments are followed up and reminder letters sent according to pre-specified procedures to the parents.
- Prompt billing of programme fees are carried out at the specified date given by the Finance Department.
- Proper maintenance of student records for monthly and year-end audit purposes.
4) Student Placement and Timetabling
The Learning Centre Manager, working closely with a designated Senior Educational Therapist, is responsible for the scheduling and proper placement of all students at their learning centre.
5) Staff
- Recommend training and development for administrative staff.
- Handle staff administration, ie. leave application, medical leave etc.
- Recommend talented staff for positions of greater responsibility.
6) Reporting to Senior Management
Provide feedback and reports on the performance and operations of the learning centre.
7) Others
Any other duties assigned from time to time by the Chief Financial Officer-cum-Director of Learning Centre Management and the Deputy Director of Learning Centre Management.
Requirements
- Recognised university degree or equivalent
- Having supervisory experience and experience as an administrator in an educational setting will be an advantage
- Candidates with direct relevant experience are welcomed to apply
- Able to write and speak fluent English
- Being good at public speaking is essential
- Able to work on weekends and late hours on weekdays
- Have an outgoing personality, good people skills and high initiative
- Able to multi-task, have a sharp eye for detail and work well under pressure
For more information, please visit our Careers page
https://das.org.sg/careers-at-das/positions-available/
Email the above submissions to jobs.org.sg by 18 February 2024
Only shortliste candidates will be contacted
