Total 11 process improvement manager job vacancies in Engineering category in d12 balestier serangoon toa payoh

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and package

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:

• Bachelors/ Masters in Engineering
  
• Showcase leadership experience/potential
  
• Have engaged in projects during internships
• Great teammate
  
• Showcase critical thinking
• Keen interest in Semiconductor industry

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Key responsibilities:

• Provide IT support operation on daily basis, include below activities:

- IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;

- Support HR on all employee on-board/off-board process including IT training;

- Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);

- IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;

- Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.

- Troubleshoot and configure the firewall, router and switch when issues arises.

- Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;

- Liaise with IT vendor management, include IT hardware/software quotation, costing, PR process and make proposal if any recommend system tools).

• System maintenance work on regular basis, include below activities:

- All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;

- Coordinate department head on storage Clean up include File server, SharePoint and NetApp;

- Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;

- Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;

- Regular update antivirus related tools and window related system patches.

• IT governance and direction:

- Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;

- Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);

- Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;

- Assist external or internal auditor on IT compliance or ISO related audit;

- Evaluate vendor proposal and provide justification to management.

• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

- IT project plan, budgeting and proposal;

- IT project deployment after project approved;

- IT project verification and provide necessary training to end user;

- IT project sign off and documentation.

Additional responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Summary:

• Basic up to $5000
• Variable bonus on a yearly basis
• Location: Central areas
• 5 days work week
• ACMV & LTA / SMRT experience
• Career progression

Key Responsibilities:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyzing customer design proposals and specifications
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables, cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work closely with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization

Key Requirements:

• At least 5 years of relevant experience in construction field as a Mechanical Engineer
• Must have experienced in ACMV & LTA/SMRT projects

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Summary:

• Basic up to $5000
• Variable bonus on a yearly basis
• Location: Central areas
• 5 days work week
• 5 - 8 years of relevant experience
• ACMV & LTA / SMRT experience
• Career progression

Key Responsibilities:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyzing customer design proposals and specifications
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables, cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work closely with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization

Key Requirements:

• At least 5 - 8 years of relevant experience in construction field
• Must have experienced in ACMV & LTA/SMRT projects

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and package

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:

• Bachelors/ Masters in Engineering
  
• Showcase leadership experience/potential
  
• Have engaged in projects during internships
• Great teammate
  
• Showcase critical thinking
• Keen interest in Semiconductor industry
  

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

1. The role of Coordination Engineer shall encompass collaboration and chair meeting with all stakeholders
2. T serve as the primary point of contact for HQ, clients, vendors, and project teams.
3. To facilitate regular communication and meetings to keep all stakeholders informed of project progress.
4. To Identify and address any issues or obstacles that may impact project timelines or deliverables.
5. To assist in collaborate with relevant teams to resolve technical or logistical challenges, if possible.
6. To foster collaboration among HQ, stakeholders, PTO, LTA, and subcontractors.

Qualifications & Work Experience

• Bachelor’s degree in project management/ Electronic & Electrical, with 5 years of relevant experience, or Diploma in Mechanical, Electronic, Electrical Engineering with 10 years related field of experience.
• Excellent organizational and multitasking skills, with track record of managing project.
• Strong interpersonal and communication skills, capable of collaborating effectively with all various stakeholders.
• Ability to work under pressure and meet tight deadlines while maintaining high standards of quality.
• Problem-solving and decision-making.
• Risk assessment and mitigation.
• Attention to detail and quality assurance.
• Customer relationship management.

As a Process Development Engineer, you will be primarily responsible for starting up, developing and optimizing processes to improve product quality and reliability, working on process yield improvement, cost reduction, productivity improvement and risk management as well as resolving manufacturing line problems. You will also be required to identify, diagnose and resolve assembly process related problems by applying failure analysis, FMEA, 8D or SPC/FDC methodology. Additional responsibilities include coordinating and carrying out process, equipment and material evaluation/optimization to implement changes at process step, leading and participating in yield improvement and cost reduction activities, handling new process baseline qualifications and managing, auditing and liaising with material suppliers to achieve quality, cost and risk management objectives.

• Excellent execution on assembly process for 1st New Product Introduction (NPI) success and smooth transfer process from NPI to HVM
• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with cross functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and packages

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and utilize key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:-

• Masters or Bachelor's degree in Mechanical/ Materials Engineering
• Experience in backend engineering process or package development preferred
• Good technical knowledge in component test and/or module manufacturing process
• Excellent data analysis, statistical analysis, data interpretation skills
• Ability to make sound data-driven decisions. Prioritize and apply due-diligence in day to day task.
• Possess analytical and problem solving skills
• Keen interest in semiconductor engineering
• Showcase leadership experience and potential

As a Senior Engineer in PDE (Package Development & Engineering) at Micron, you will be responsible for the Advance Packaging success within your scope (MRDA) and guided by functional objectives, in terms of process, equipment and materials definition, development and/or optimization. You will be managing and optimizing your area's performance to meet or beat defined metrics. You will apply extensive knowledge to carry out tactics and collaborate with internal and external partners to build and implement packaging technology roadmaps aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

Identify, select, and evaluate new process, equipment and/or technology to support current and future requirements for MRDA area

• Define, development and establish new process, equipment design and/or capability requirements aligned to Process and Packaging Roadmap
• Develop and engage creative solution for new process, equipment capabilities and/or solution to identified constraints or future technology requirements
• Work with equipment suppliers to develop new capability
• Actively participate in Package Development Engineering activities
• Conduct equipment benchmarking to establish the equipment suppliers and platforms for current and future need
• Create decision matrix for equipment and material selection
• Generates and set-up ADC, set-up/improve recipes
• Set-up PMON, Sampling Plans, BKM, CIP Strategies & performance indicators

Installation and qualification of new equipment platform and handover to production group

• Plan/submit capital request to acquire new Equipment
• Create purchasing specification (Doc2) document
• Establish the new equipment qualification criteria and activities roadmap with respective functional team
• Establish project handover requirements and procedures upon machine qualification
• Prepare documentation for handing over with respective site owner
• Conduct data gathering for low volume production
• Conduct training for Site representatives/personnel
• Establish the feedback loop for Continuous Improvement after mass volume production

Define, improve and/or maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

• Maintain and regularly update the TOR, with inputs from local or other assembly site
• Maintain general knowledge of process and material characteristics and translate to equipment design requirement
• Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

• Maintain knowledge of design constraints and weakness of existing platform
• Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:

• Bachelor or master’s in electrical engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 4 or more years of experience with proven track record of technical leadership in semiconductor manufacturing in Metro Real-Time Defect Analysis Process & Equipment Engineering. Experience in other Front-End areas, in Post Wafer Fabrication & High Bandwidth Memory technology
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill
• Excellent communication skills

Keen on the role? Apply now!

JOB DESCRIPTION

The responsibility of this position is to drive and manage the Keppel submarine cable infrastructure projects which includes the following activities.

• Work with the Joint build partners, customers and internal business/commercial teams and plan for new subsea cable projects through diverse, secure and practical routes that meet all stakeholders needs and where there is a customer demand.
• Convert the business requirements into detailed engineering specifications by evaluating the industry trends, proven state of art technology, cost optimization, future proofing, optimum fiber pair count, etc.
• To evaluate the optimum cable route through desktop study by engaging with relevant vendors, drive Invitation to Tender process by capturing the Cable owners/Joint Build Partners’ requirements, evaluation of bids, adjudication and selection of vendors by forming various metrics of evaluation.
• Development and finalization of supply contract with the subsea cable vendors by close coordination with the Joint build partners, internal legal team and various stakeholders.
• Work with the submarine cable vendors & partners and drive the implementation of the submarine cable system including design, manufacturing and installation activities.
• Collaborate with the landing service providers, vendors, partners and various internal teams and ensure that the purchasers’ deliverable items (say permits, cable landing station, fronthaul route, wayleave/lease for the land, etc.) are made ready on or before the target timelines, which also includes the formulation and execution of agreements from the technical aspects.
• Work closely with the customers, partners and suppliers on project implementation activities like site survey, design/build of CLS, installation, testing and commissioning of submarine cable and terminal equipment and follow up regularly to get all activities completed on time.
• Ensure that the customers obtain their relevant statutory permits in their respective countries for initial installation with regular follow-up and providing necessary support to them as well as coordination with the supplier.
• Ownership and management of the customer experience and relationship management;
• This position serves as a subject matter expert and a point of contact for the customers and partners on the implementation of the subsea cable cable projects.
• Conduct periodic review meetings with partners/customers/stakeholders and various vendors/providers to discuss about performance, issues and related action items.
• Travel may be required within the region or other regions to assist at various sites. Must have good communications skills.
• Project and Operations activities can often require after-hours coordinated activity and/or unplanned after-hours accessibility involving customer specific.
• Ability to multi-task and work independently with minimal supervision in a non-structured environment. Superior interpersonal skills required to work with suppliers, partners, customers and internal departments for managing the life cycle activities of the submarine cable operation.

JOB REQUIREMENTS

Knowledge and Skill requirements

Education and Experience

• Degree in Engineering. (Electrical, Electronics or Telecommunication Engineering)
• At least 7 to 10 years + relevant experience in submarine cable operations or submarine cable projects

Knowledge, Skills and Abilities

• Experience in driving submarine cable projects especially on the conceptualization, design, vendor selection, contract forming and Project implementation stages.
• Experience in working with submarine cable equipment like PFE, monitoring equipment, OADM, SLTE, OTDR/COTDR, Spectrum analyzer, etc.
• Experience in handling customer service delivery, assurance or partnership management.
• Well-developed analytical and problem-solving skills, with the ability to set priorities, recognize basic causes, and recommend problem solutions that meet the practical needs of the business
• Good communication skills (both written and verbal)
• Balanced interpersonal style; a team player able to work effectively with employees at all levels
• Self-starter, able to take initiative and work with minimum direction in a fast-paced environment
• Ability to work under severe time pressure

As Sr/Engineer for PDE Technology Development Process Integration, you will be responsible for developing advanced packaging process solution and ensure New Process, New Equipment, New Material and Path finding activities success for NAND, mNAND and DRAM, Controller in Micron. To lead new Technode process readiness and improving the yield, quality and reliability with process characterization and optimization and new materials, machines & technologies introduction. You will need to have understanding of Frontend Process, packaging requirements, chip/package interaction, equipment capability and process technology in the industry and the ability to enable best technology for New Technode & Product Introduction with assembly packaging requirements. You will also be required to drive & collaborate with multi-functional teams to resolve assembly process related problems.

Key Responsibilities

Ensure smooth transition from new process development, 1st qualification success to small volume production launch

• Development and Qualification of new packaging process, material, equipment and technology solutions to meet new Technode (NPI) requirements and schedule
• Perform process TRA, risk mitigation execution and process recipe readiness prior Silicon arrives and ensure 1st pass rate.
• Lead/partner with cross function team/site, to ensure successful transfer to CEM for LVM.
• Qualify new process/technology/equipment/materials
  Implement PDE TD PMI (Product Maturity Index) methodology & provide proper Documentation for product transfer CEM & HVM

Identify path finding opportunities for continuous yield improvement and cost reduction activities

• To understand and be able to integrate process knowledge between upstream and downstream across Si and assembly/packaging process
• Understand the future trend, technology and capabilities required for future packaging solutions, work with teams to put in place new capabilities to enhance process performance.

Provide new solutions on time to meet company and customer needs

• Define, develop and establish process capabilities, strategy and roadmap
  To develop & engage creative solutions for new capabilities or to overcome the identified process constraints, ahead product requirements.

Job Requirements:

• PhD/Masters/Bachelor’s in Electrical & Electronic, Material, Mechanical Engineering, Physics & Applied Physics or Equivalent Work Experience Required
• At least 2 years' experience in semiconductor industry
• Experience in Frontend fab Process integration or Module process with technical knowledge on wafer and die level process technology
• Understanding of Micron’s silicon and how it interacts at backend process & package level through CPI is a plus
• Strong project management skills to ensure execution to timelines
• Strong communication and presentation skills
• Understanding of business needs and customers’ requirement
• Ability to integrate & partner with people from cross function teams

Keen on the role? Apply now!

JOB DESCRIPTION

The responsibility of this position is to drive and manage the Keppel submarine cable infrastructure projects which includes the following activities.

• Work with the Joint build partners, customers and internal business/commercial teams and plan for new subsea cable projects through diverse, secure and practical routes that meet all stakeholders needs and where there is a customer demand.
• Convert the business requirements into detailed engineering specifications by evaluating the industry trends, proven state of art technology, cost optimization, future proofing, optimum fiber pair count, etc.
• To evaluate the optimum cable route through desktop study by engaging with relevant vendors, drive Invitation to Tender process by capturing the Cable owners/Joint Build Partners’ requirements, evaluation of bids, adjudication and selection of vendors by forming various metrics of evaluation.
• Development and finalization of supply contract with the subsea cable vendors by close coordination with the Joint build partners, internal legal team and various stakeholders.
• Work with the submarine cable vendors & partners and drive the implementation of the submarine cable system including design, manufacturing and installation activities.
• Collaborate with the landing service providers, vendors, partners and various internal teams and ensure that the purchasers’ deliverable items (say permits, cable landing station, fronthaul route, wayleave/lease for the land, etc.) are made ready on or before the target timelines, which also includes the formulation and execution of agreements from the technical aspects.
• Work closely with the customers, partners and suppliers on project implementation activities like site survey, design/build of CLS, installation, testing and commissioning of submarine cable and terminal equipment and follow up regularly to get all activities completed on time.
• Ensure that the customers obtain their relevant statutory permits in their respective countries for initial installation with regular follow-up and providing necessary support to them as well as coordination with the supplier.
• Ownership and management of the customer experience and relationship management;
• This position serves as a subject matter expert and a point of contact for the customers and partners on the implementation of the subsea cable cable projects.
• Conduct periodic review meetings with partners/customers/stakeholders and various vendors/providers to discuss about performance, issues and related action items.
• Travel may be required within the region or other regions to assist at various sites. Must have good communications skills.
• Project and Operations activities can often require after-hours coordinated activity and/or unplanned after-hours accessibility involving customer specific.
• Ability to multi-task and work independently with minimal supervision in a non-structured environment. Superior interpersonal skills required to work with suppliers, partners, customers and internal departments for managing the life cycle activities of the submarine cable operation.

JOB REQUIREMENTS

Knowledge and Skill requirements

Education and Experience

• Degree in Engineering. (Electrical, Electronics or Telecommunication Engineering)
• At least 7 to 10 years + relevant experience in submarine cable operations or submarine cable projects

Knowledge, Skills and Abilities

• Experience in driving submarine cable projects especially on the conceptualization, design, vendor selection, contract forming and Project implementation stages.
• Experience in working with submarine cable equipment like PFE, monitoring equipment, OADM, SLTE, OTDR/COTDR, Spectrum analyzer, etc.
• Experience in handling customer service delivery, assurance or partnership management.
• Well-developed analytical and problem-solving skills, with the ability to set priorities, recognize basic causes, and recommend problem solutions that meet the practical needs of the business
• Good communication skills (both written and verbal)
• Balanced interpersonal style; a team player able to work effectively with employees at all levels
• Self-starter, able to take initiative and work with minimum direction in a fast-paced environment
• Ability to work under severe time pressure