Total 27 service operations manager job vacancies in Engineering category in Singapore, South East

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

AICS is a division of ASUS, with the mission to transform healthcare through AI & SaaS. Utilizing deep technologies in Natural Language Processing, Computer Vision, Machine Learning (ML), and Data Analytics, we build and deploy secured solutions that improve the quality of care, increase accessibility, and reduce costs. We have deployed our solutions in over 20 hospitals in Taiwan and plan to expand our services in Singapore and the region.

The Responsibilities:

• Hands-on technical leadership and management of day-to-day activities of the ML engineering team within an Agile/Scrum environment.
• Build and grow a best-in-class engineering team.
• Work closely with the engineers to architect and develop the best ML solutions on the public cloud, including models, pipelines, performance optimization, testing, and deployment.
• Collaborate across engineering and product teams to translate business needs into ML specifications and deliverables.
• Work with an entrepreneurial team of experienced AI researchers and software engineers to successfully ship software products and continue to grow our business.
• Report on the status of development, quality, operations, and system performance to management.
• Management of departmental resources, staffing, and mentoring.

The Requirements:

• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, Electric Engineering.
• 8+ years of building successful machine learning software solutions.
• 3+ years of experience managing ML and software engineers.
• Strong machine learning and deep learning fundamentals.
• Proficiency in developing and deploying ML solutions on Azure or other public cloud providers.
• Understanding of best practices in MLOps and software development processes including coding standards, code reviews, data and model pipelines, source control (Github), and test automation/CICD

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION? 

Mama likes everything to work perfectly, and you make this happen! ❤️ You ensure all the preventive and curative maintenance operations of the establishment

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Cloud Infrastructure Engineer (Operations) to join us!

Responsibilities:

- Work with Product Owners, internal engineering team and Product Principals to oversee the design, implementation and operation of various tools on-prem/ cloud, including but not limited to:

              • Microsoft Endpoint Configuration Manager

              • Microsoft SQL

              • Nexthink

              • Scripting in Powershell and VB script

- Manage the change, release, incident, problem management processes.

- Ensure timely handling of requests and queries.

- Lead incident response and recovery by analysing the root cause and submission of RCA report.

- Drive improvement in operation effectiveness by working with other Product owners to implement the logging, monitoring and alerting tools.

Minimum five (7) years of IT experience, with three (3) years’ hands on experience in Project implementation, Microsoft SQL and implementing software management in an enterprise;

- Minimum a year of experience in a Site Reliability Engineering (SRE) is preferred;

- Microsoft 365 Certified: Endpoint Administrator Associate, for demonstrating the technical skills and knowledge of endpoint management and security using Microsoft 365 tools and services.

- Comfortable with a 5-year direct contract

Additional 1 or more certifications:

- DevOps Institute: Site Reliability Engineering Foundation, for demonstrating the skills and knowledge of applying DevOps principles and practices to the endpoint engineering process

- Exam MS-102: Microsoft 365 Administrator: deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments

- ITIL 4 Foundation Certification, for demonstrating the skills and knowledge of the ITIL framework and best practices for ITSM.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilties :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).
• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.
• Perform ad-hoc root cause analysis and problem resolution.
• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.
• Monitor IT tickets and provide appropriate resolution on a timely basis.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Assist on the coordination of internal and external IT audit for the IT Infrastructure.
• Assist his/her immediate superior in defining the methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent
• Min 3 years of relevant working experience in system administration and cloud operations.
• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).
• Strong knowledge on VMWare and Hyper-V
• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.
• Must be independent and proactive.
• Good interpersonal, communication and analytical skills.
• ITIL Certification Foundation Level will be an advantage.
• Good command of English language (written and oral).
• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities :

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., Remedy, Service Web Portal, Corporate Portal, Payment Portal, etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint..
• Good knowledge and hands-on experience in web services and dynamic web application developments (SOAP, WDSL, PHP, JSP, Java, J2EE, Spring, Hibernate, Oracle, MySQL etc).
• Knowledge of working with tools such as Python with Django Rest Framework, Postgres Database, Nginx application server, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Senior AE/ Engineer is responsible for maintaining and improving the organization’s cybersecurity posture on an ongoing basis. S/he will work with external experts to implement security solutions, and work with vendors to monitor, detect and contain cybersecurity incidents to minimize impact to the organization.

Responsibilities :

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis
• Work with vendor to conduct security assessments and penetration tests.
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures.
• Standardize and refine security incident response and escalation processes.
• Mitigate and contain threats when detected.
• Escalate security incidents and non-compliances on a timely basis.
• Work with IT infrastructure team to evaluate, implement and enhance the network perimeter security, endpoint security, SIEM, secured remote access, MFA, Identity Access Management and Privileged Access Management.
• Monitor information security alerts triage, mitigate, and escalate issues as needed.
• Provide security advisory to end users on regular basis.
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Keep abreast of industrial IT security advancements and introduce appropriate security enhancements to IT infrastructure and systems.
• Attend to any other reasonable duties as assigned by the Senior Cyber Security & IT Governance Manager and IT Director.

Requirements :

• Degree in engineering, science or information technology, or equivalent education.
• At least 3-5 years of related work experience in cybersecurity management and security governance.
• Candidates with additional experience will be considered for the Senior Cyber Security Analyst position
• Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.
• Strong understanding of ISO27001 standard.
• Hands-on experience at least 4 of the following IT Security Tools:

a) Next Generation Firewall (e.g., FortiGate, Palo Alto, Cisco FirePower)

b) SASE (Zscaler, Netskope, Skyhigh)

c) Tenable Security Center Continuous View

d) Endpoint Protection (e.g., Symantec, Trend Micro, Sophos Endpoint)

e) Email Security (e.g., Mimecast, ProofPoint, Cisco Email Security)

f) Data Loss Prevention (e.g., Symantec, ForcePoint, Digital Guardian)

g) SIEM (e.g., Splunk, QRadar)

h) CyberArk PAM and IAM

• Understand Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Good command of written and spoken English.
• Excellent interpersonal and communication skills.
• Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
• Work well with all functional levels in the organization.
• CISSP, CISM, CISA or equivalent IT security certifications will be advantageous.
• Prior IT security consulting and/or IT Network experience will be advantageous.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

Coordinate and ensure continuous improvement of production processes
• Identify and lead initiatives on quality, service, HSE and costs
• Fulfilment of project deliverables within the approved time schedules
• Perform modifications and validations of new products, processes, tooling and equipment
• Ensure new processes or process improvements are in conformance with quality and legal requirements
• Correct deficiencies and provide preventative maintenance

• Candidate must possess at least a Degree in Engineering/Science or equivalent
• Entry level welcome to apply too
• Experience with continuous improvement of processes and validations of processes and equipment
• Self-motivated, results-and-solution-orientated personality
• Highly analytical and structured way of working
• Team player

What you will be doing :

• Conduct building energy audits to evaluate energy use, costs and identify potential conservation measures
• Perform data analysis and evaluate equipment performance with respect to energy efficiency
• Initiate energy saving proposals to optimize equipment operations and control strategies
• Review and recommend equipment retrofits for energy efficient replacements
• Design consultancy and project management for equipment retrofits
• Achieve Green Building certifications (eg. Green Mark, LEEDs, WELLs etc) for clients through conducting gap analysis and proposing solutions for implementation to enhance building performance
• Work closely with sales team in introducing sales strategies, technical scope analysis, capability demonstrations, development of proposals and projects cost estimates
• Coordinate with clients, consultants and subcontractors to ensure timely delivery of project schedules
• Manage a team of Engineers

Requirements :

• Degree or equivalent relating to mechanical or electrical engineering or related technical discipline
• Preferable with certification of Energy Auditor / SCEM / GMAP / LEED / WELL
• travel and perform hands-on work at project sites
• Team player, possess good interpersonal and communication skills
• Proficient in technical report writing
• Ability to work independently
• Knowledge of ACMV systems, design software and/or AutoCAD will be advantageous

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Experience in Market Risk, leading a high-performance team and large-scale high-impact projects on Market Risk, Counterparty Credit Risk, Risk Analytics for risk analysis, monitoring, and reporting.
• Building financial models, pricing derivatives, automating reports, and building trusting relationships with stakeholders including Traders, Risk, IT, Compliance & Audit
• Solid knowledge of Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps), Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB)
• Proficient at Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, Unix Bash
• Monitored daily market risk for Global Fixed Incomes Credit, Equity Derivatives and Prime Services; enhanced daily market risk reports and regulatory reports by using Excel, VBA, Tableau and Python
• Managed the projects by collaborating with IT and Data team and enhanced operation process by conducting reconciliations and automating procedures using Python & Unix Bash script to deliver timely risk reporting.
• Prepared FRTB Quantitative Impact Study (QIS) reports and presentations for Executives and chaired meetings by understanding expectations, creating project plans, and making recommendations for potential issues.
• Mentored and coached junior staff and held career development sessions to inspire/motivate high performances.

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We seek highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing and solving issues pertaining to systems or software.

Job Responsibilities:

• Providing customers with a first point of contact through our helpdesk, whether via phone, email, or ticket.
• Incident and Change Request system Management – Escalation, Report Generation, Monthly System maintenance etc.
• Handle 24/7 Hotline Duty Support one week in a month.
• Ability to work in the Security Operation Centre (SOC)/Network Operation Centre (NOC).
• Identifies operational problems by observing and studying system functioning and performance results, investigating complaints and suggestions, interviewing process supervisors and operators, and completing troubleshooting procedures.
• Develop Standard Operating Procedure documents for troubleshooting and processes in the Project. Monitor best practices and changes in procedures and update the SOP documentation.
• Improves operational quality results by studying, evaluating, and recommending process re-design, implementing changes, and contributing information and opinions to unit design and modification teams.
• Maintains a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Provides operational management information by collecting and analysing engineering data and trends.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organisations.

Requirements:

• Recognized Degree in Electrical/Electronic Engineering/Computer Science or a relevant discipline.
• Manage multiple vendors that provide IT support services and ensure delivery of contractual deliverables and good user experiences.
• Aggressively monitor and respond to incidents generated by stakeholders.
• Possess good communication and interpersonal skills to work effectively with technical and non-technical internal and external stakeholders.
• A self-motivated team player with strong analytical and problem-solving skills is preferred.
• Able to work in adverse weather and do overtime/work weekends - independently and as a team.
• Strong Microsoft Word, PowerPoint, and Excel skills and experience are a MUST.
• A proactive, positive, passionate, hardworking and always willing-to-learn attitude is a MUST.
• Willing to work onsite is a MUST.
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent customer service skills, problem-solving, and a strong sense of urgency.
• Freshers are encouraged to apply.

Desired Skills:

• Data Analytics and Data Visualization skills will be an added advantage.
• Safety Skills and Certifications, such as Safety Officer, Safety Supervisor, and Work at Height for Supervisor/Assessor/Manager, are an added advantage.
• Programming Skills such as Python, C, C++, Java, and SQL are an added advantage.

(A-11)

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our vision, mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve both individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.

Job Responsibilities

• Providing customers with a first point of contact through our helpdesk, whether via phone, email, or ticket.
• Incident and Change Request system Management – Escalation, Report Generation, Monthly System Maintenance etc.
• Handle 24/7 Hotline Duty Support one week in a month.
• Ability to work in the Security Operation Centre (SOC)/Network Operation Centre (NOC).
• Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervisors and operators; completing troubleshooting procedures.
• Develop Standard Operating Procedure documents for troubleshooting and processes in the Project. Monitor best practices and changes in procedures and update the SOP documentation.
• Improves operational quality results by studying, evaluating, and recommending process re-design, implementing changes, and contributing information and opinions to unit design and modification teams.
• Maintains a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Provides operational management information by collecting, analysing, and summarizing operating and engineering data and trends.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

Requirements:

• Recognized ITE/Diploma/Degree in Electrical/Electronic Engineering/Computer Science or a relevant discipline.
• Manage multiple vendors that provide IT support services and ensure delivery of contractual deliverables and good user experiences.
• Aggressively monitor and respond to incidents generated by stakeholders.
• Possess good communication and interpersonal skills to work effectively with technical and non-technical internal and external stakeholders.
• A self-motivated team player with strong analytical and problem-solving skills is preferred.
• Able to work in adverse weather and do overtime/work weekends - independently and as a team.
• Strong Microsoft Word, PowerPoint, and Excel skills and experience are a MUST.
• A proactive, positive, passionate, hardworking and always willing-to-learn attitude is a MUST.
• Willing to work onsite is a MUST.
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent customer service skills, problem-solving, and a strong sense of urgency.
• Freshers are encouraged to apply.

Desired Skills:

• Data Analytics and Data Visualization skills will be an added advantage.
• Safety Skills and Certifications, such as Safety Officer, Safety Supervisor, and Work at Height for Supervisor/Assessor/Manager, are an added advantage.
• Programming Skills such as Python, C, C++, Java, and SQL are an added advantage.

(B-11)

This role is responsible for the maintenance of NetLink Trust’s fibre network.

He/She is required to work on site with equipment to troubleshoot and rectify network issues both independently and as a team.

Responsibilities :

• Track that all installation appointments and work orders are fulfilled and delivered on time
• Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
• Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
• Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
• Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
• Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
• Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
• To supervise staff and contractors to complete projects (if required).
• Any other duties as per assigned

Requirements :

• Minimum Nitec qualification in any discipline
• Experience in telecommunication area with service provisioning and field experience will be an advantage.
• Analytical and has a flair for dealing with technical and operational problems
• Good interpersonal and communication skills
• Able to work independently and as a team
• Exposure in customer service is an advantage
• Knowledge of Fibre Optics
• With valid Class 3 driving license
• Candidates with no prior experience are welcome to apply as on-job training will be provided

Careers that Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

The Quality Engineer be responsible to ensure that sterilization process comply with the specification and regulatory government agencies requirements – FDA, PMDA, ISO 13485. Will lead and participate in the Global Sterilization committee and standardization.

• Lead/participate sterilization process meets specification/requirement, maintenance of sterilization equipment, process and equipment improvement
• Provide support to production for any technical issue and other activities (Nonconformity management, CAPA, training, calibration, maintenance, etc.).
• Collaborate, update and maintain FMEA for sterilization.
• Support, review and approve the following processes:Document updates/approvals related to Sterilization
  Routine Sterilization Release
  Corrective / Preventive Actions related to Sterilization
• Work on special projects assigned by Supervisor/Manager.

Must Haves:

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Nice to Have:

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.
• Preferably experience in EO Sterilization, sterilizer equipment, and/or Bioburden / Endotoxin testing

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SISTIC.COM PTE LTD, part of the MCCY family, is Singapore's largest ticketing agency and one of the leading e-commerce players, selling over 6 million tickets annually.

Under a new leadership team, SISTIC is preparing for the next stage of hyper growth.

We would love to hear from you if you

• take pride in ensuring delivery of quality code on time
• are a self-starter who works well with people

In return, we offer

• work-life balance
• hybrid work

In Your Role

• Lead, develop and grow the Engineering team into a high-performing team
• Translate business requirements and product roadmap into practical software architectures and requirements
• Design and implement solutions
• Guide and train team on coding related matters
• Plan sprints and ensure quality code is delivered on time
• Work on mission-critical systems with high requirements on availability, reliability and performance
• Monitor reliability and performance of systems to suggest improvements
• Collaborate with DevOps team to improve processes

Requirements

• Degree/Diploma in an Engineering, Computer Science or other technical field
• At least 10 years of experience in software development/engineering
• At least 2 years of experience managing a team of at least 5 engineers
• At least 2 years of experience working on mission-critical systems
• Experience with Java Spring Boot, SQL and NoSQL (ideally Redis and Cassandra) databases, and message queues

Reporting to the MEP Construction Manager, the candidate will be accountable for insuring the Mechanical Subcontractors perform their scope of work in the strictest of compliance to the contract documents.  This role is focused on managing the Mechanical Subcontractor field installation details for a large complex data center project, having stringent technical requirements.  

It is expected the candidate will be a very detailed individual with extensive previous experience working as an Mechanical Site Manager or Construction Manager on data center projects.  There will be a significant amount of “hands on” work coordinating approved design documents and ensuring installed work in the field are in compliance with such documents.  The candidate must have excellent Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability. 

Job description:

• Develop a comprehensive understanding of the (drawings and specifications), phasing plans, mechanical systems interrelationships, construction sequencing and project schedule.

• Facilitate problem solving, as may arise, between Mechanical, Electrical and CSA subcontractors during construction.

• Log and post all mechanical changes and as-built information on field drawings. Provide such information to VDC team so such information can be incorporated into the final virtual model.

• Direct, monitor and control the activities of the Mechanical Subcontractor.

•  Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client provided equipment.

• Liaison with the MEP engineering consultant, supervisory engineers, Inspectors and relevant staff

• Implement the Fortis Construction Pte. Ltd. cloud based QA/QC program for the mechanical scope of work.

• Ensure that Mechanical Subcontractors adheres to relevant Quality documentation/records.

• Assist in the testing and commissioning of mechanical equipment

• Manage mechanical site supervisors in respective areas

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications.

Senior Service Delivery Engineer

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• Work as the PowerFlex storage subject matter expert (SME) and station at customer site.
• Provide day to day support to customer’s storage setup.
• Act as the storage escalation point and help the deployment team members on troubleshooting when necessary. • Provide documentation of the storage project.
• Provide knowledge transfer to customer IT staff after completing storage deployment.
• Have good understanding of SAN storage.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Hands-on experience of configuration and troubleshooting with storage protocols.
• Hands-on experience with storage switches and routers is required.
• Understanding and hands-on experience with SAN is preferred.
• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines.
• Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical users.

Desirable Requirements

• Bachelor's degree in Computer Science, Information Systems or 5 years equivalent experience is required.
• Minimum 5 years of experience on storage design and implementation. • Dell Technologies storage or equivalent level of certification is preferred.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 20-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Position Summary:

The Technical Project Manager, or known as Engineering Delivery Manager within Thales, is responsible for leading his team to the completion of engineering tasks within committed budgets, schedules, quality and performance for successful bids and projects delivery. He coordinates and monitors the implementation of all engineering tasks throughout the whole life cycle of a bid/project.

Responsibilities:

• Ensure engineering activities are well managed within constraints of bids/projects, approved architecture, design policy, contracts, and company quality requirements.
• Lead collaborative discussion and co-engineering between internal teams, vendors and customers to analyse, prioritise and validate stakeholders' requirements.
• Ensure that engineering scope, plans and activities satisfy customer requirements, and are delivered on time, on budget and with the required quality.
• Work closely with Design Authority to oversee and approve the outcome of evaluation studies on design alternatives, and to provide advice to both the customer and internal technical teams.
• Through broad consultation, ensure the production of the required documentation in support of the project, to the satisfaction of the customer and internal senior management.
• Liaise with customers on technical, architectural and procedural issues as required, ensure that scope creep is avoided.
• Define the engineering work breakdown structure, project organisation structure, tasks schedule, engineering KPIs, and associated engineering tasks. Tailor as required and ensure all baseline requirements are met.
• Define the strategy for development, build increments, validation, and project commissioning.
• Follow up closely on defined KPIs and ensure issues discovered (such as risks of changes, schedule, anomalies, etc) are addressed promptly according to different project phases.
• Perform periodic reporting to internal senior management and customer according to Thales methodology (Chorus) and common methods such as SAFe/SCRUM.
• Ensure the implementation of multi-project synergies and lessons learnt, in order to optimize cost of technical solutions.
• Manage engineering risks & opportunities during bids and project phase, guarantees programme commitments, including those flown down to subcontractors and partners.
• Optimise technical work against costs, schedule and risks from design to validation and acceptance of the solution.
• Develop and implement policies, standards and procedures for the engineering and technical work performed, in conjunction with the functional Engineering Head or Director.
• Manages Work Package Managers (WPM) and Integration Verification, Validation and Qualification (IVVQ) Manager to ensure successful completion of respective milestones.
• Other duties as directed by the Project Manager or functional Engineering Head.

Essential Requirements:

• Degree in Computer Science, Information Technology, Electronics Engineering or related discipline
• Experience working within a Systems Engineering lifecycle
• Minimum of 10 years’ experience in a Senior Engineering role
• Experience in managing multi-disciplinary teams
• Experience in IT/security/C2/defence related projects from a Systems Engineering perspective
• Good knowledge on how large projects are managed
• Strong oral and written communications skills
• Strong liaison and stakeholders management skills
• Strong motivation to be involved in all phases of a project life cycle, from bids to project completion

Desirable Requirements:

• Membership of relevant professional organisation, e.g. INCOSE, Institution of Engineers, etc.

Responsibilities

• Support Production system of LifeAsia and Integral Group

• Program enhancements/developments related to Life Asia and/or group 400 system

• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself

• Liaise with Web Application Team on Front-end applications on inter-related projects

• Perform system analysis, design and system unit/integration testing

• Prepare/update Technical Specifications and end user system job instructions documents

• Liaise with external parties pertaining to system collaboration and system testing

• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set

• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry

• At least 5 years hands-on coding experience in SMART 400 on AS400

• Knowledge of both Life-400 and Group-400 will be an added advantage

Responsibilities

· Support Production system of Life Asia and Integral Group

· Program enhancements/developments related to Life Asia and/or group 400 system.

· Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.

· Liaise with Web Application Team on Front-end applications on inter-related projects.

· Perform system analysis, design, and system unit/integration testing.

· Prepare/update Technical Specifications and end user system job instructions documents.

· Liaise with external parties pertaining to system collaboration and system testing.

· Observe, maintain, and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.

· Ensure quality deliverables, documentation and reporting for work assigned and performed.

· Sound experience in Life Insurance industry.

. At least 5 years hands-on coding experience in SMART 400 on AS400.

. Knowledge of both Life-400 and Group-400 will be an added advantage.

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.