Total 12 service operations manager job vacancies in Engineering category in d13 macpherson braddell

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Job Description: Engineering Manager, e-Mobility

Reports to: Engineering Director, R&D, Automotive EV Battery Product
Location: Singapore

Durapower, a global leader in advanced lithium-ion battery solutions based in Singapore, specializes in the design, development, and manufacturing of cutting-edge energy storage systems. Our innovative battery solutions power a wide range of applications, including commercial electric vehicles (EVs) and industrial systems, with a commitment to quality, safety, and sustainability. Backed by strategic investors like Banpu, Durapower leverages its expertise and robust global supply chain to deliver end-to-end solutions.

Key Responsibilities:

• Managing a technical team locally to support China engineering team and Singapore Product team on sizing, designing and developing of battery system solutions for the EV/Marine application and specialty applications.
• Working closely with the Sales / Business Development team on project planning and government project engagements. Professionally engaging potential customers for project opportunities alongside with BD team. Liaising and leading with customer on technical discussion
• Involving and supporting the management team on the execution of key strategic initiatives in the automotive market.
• Act as the primary technical liaison between Durapower’s engineering team and automotive OEMs customers, ensuring seamless integration of Durapower’s battery modules and systems into commercial EV platforms.
• Analyse client specifications to align Durapower’s battery solutions with broader automotive subsystems, including powertrain, ECU, VCU, BMS, and fail-safe systems.
• Technical support to Singapore local project commissioning and aftersales team, as a consultant, for installing, integrating, commission a battery system on customer site. Also provide training of skillsets and knowledge to the project team, to build the capability of the project commissioning and aftersales team.
• Working with the quality team to review and enhance the existing product and testing, to ensure the quality and standards of the product.
• Ensure design validation and compliance with automotive safety and quality standards (e.g., ISO 26262, IATF 16949), guaranteeing the seamless integration of battery systems into commercial EVs.
• Working with the simulation team to analyze the capabilities of the proposed solution, to improve the engineering design and system configuration and integration, thus, to strengthen the mechanical structure as well as prolong the system cycle life.
• Conduct risk assessments, oversee project execution, and coordinate with Durapower’s Suzhou plant for manufacturing, testing, and timely delivery.

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering, or Mechatronic, Electrical and Electronic.
• 8–15 years of experience in automotive design and vehicle system integration projects, specifically incorporating EV HV battery solutions.
• Automotive Electrification international standards, eg, UN, ISO, IEC, UL, CE, and etc anadvantage
• Background knowledge on BESS system design, integration, and technical pre-sales and aftersales skills
• Strong understanding of automotive subsystems, including electrical and electronic and software-driven components, along with expertise in international safety and quality standards.
• Owneership of assigned projects from interfacing with customers, technical negotiation/discussion, system design development, comissioning to aftersales.
• Good leadership, interpersonal, and bilingual communication skills (English and Mandarin) to collaborate effectively with international teams.
• Experience working with cross-cultural teams and a willingness to travel to Suzhou, China, as required.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Key Responsibilities:

• Operational Support: Provide technical expertise in the management of offshore dive support vessel operations.
• Project Involvement: Contribute to the successful execution of offshore dive projects, including wind farms, oil rigs, and gas rigs.
• Onshore Coordination: Manage day-to-day operations from the onshore office, acting as the charterer’s representative during offshore campaigns.
• Vessel Maintenance: Oversee the inspection, maintenance, and certification of port service vessels, including tugboats and fast crew boats.
• Documentation: Prepare comprehensive reports, procedures, and correspondence related to vessel operations and maintenance.
• Team Collaboration: Work effectively within a team to achieve project goals and maintain operational efficiency.

Qualifications:

• Minimum of 2nd Engineer or Chief Engineer experience.
• Proven track record in offshore dive support vessel operations.
• Strong understanding of DP2 systems.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

This position offers a dynamic opportunity to contribute to the successful operation of the offshore LNG terminal.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Responsibilities:

· Lead and manage a team of 5 to 8 software engineers in the development and implementation of core product features.

· Collaborate closely with the Growth Product Manager and business owner to align engineering efforts with business goals.

· Oversee the entire software development lifecycle, from planning and design to implementation and maintenance.

· Ensure the team delivers high-quality, scalable, and maintainable code.

· Conduct regular code reviews, provide constructive feedback, and mentor team members to enhance their skills and career growth.

· Identify and resolve technical issues and challenges in a timely manner.

· Establish and maintain development best practices, coding standards, and documentation.

· Manage project timelines, resource allocation, and task prioritization to ensure timely delivery of projects.

Requirements:

· At least 3 years experience leading an engineering team, preferably with remote team set-up

· Have at least 7 years of experience in back-end development, preferably using .NET Core.

· Experience with Agile or Scrum development methodologies.

· Have amber knowledge on micro-service architecture, cloud services, containers and message queues.

· Have good knowledge working with various types of databases including MSSQL, PostgreSQL, DynamoDB etc.

· Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

· Strong problem-solving and decision-making skills.

· Familiarity with the EdTech industry and understanding of educational technology trends is a plus.

· Preferably have hands on experience working with latest AI technologies and models

· Preferably bilingual in English and Mandarin (as we have a team in Taiwan)

· Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree is a plus.

Overview:

The Application Operations Command (AppOps) Specialist oversees the centralized management and operational aspects of applications within our organization, ensuring their health, performance, and security throughout their lifecycle. As an AppOps Engineer, you will ensure application efficiency and security while working closely with Site Reliability Engineers (SREs) and Security Analysts. SREs focus on building scalable and reliable systems, while Security Analysts maintain application security, monitor threats, and respond to incidents. This role is crucial for maintaining the stability and performance of applications, providing a seamless user experience.

Key Responsibilities:

1. Monitoring and Alerting:

· Continuously monitor applications to track performance, availability, and security.

· Set up alerts for anomalies, such as increased latency, errors, or security breaches.

· Utilize tools like Prometheus, Grafana, New Relic, Datadog, and Splunk for real-time monitoring and alerting.

2. Incident Management:

· Efficiently handle incidents impacting applications, including outages, slowdowns, or security breaches.

· Identify, respond to, and resolve issues quickly to minimize downtime and impact.

· Coordinate incident responses and communications using platforms like PagerDuty, Opsgenie, and ServiceNow.

3. Performance Optimization:

· Analyze and enhance the performance of applications through code, database, and infrastructure optimization.

· Use APM (Application Performance Management) tools such as Dynatrace, AppDynamics, and New Relic to monitor and analyze performance metrics.

4. Deployment and Configuration Management:

· Manage the deployment of new features, updates, and patches in a controlled and consistent manner.

· Automate deployments and manage application configurations using CI/CD tools like Jenkins, GitLab CI, and deployment automation tools like Ansible, Puppet, and Chef.

5. Security Management:

· Ensure applications are secure and compliant with industry standards and regulations.

· Conduct regular security assessments, vulnerability scanning, and apply patches.

· Use security tools such as Nessus, OWASP ZAP, and various SIEM systems to maintain application security.

6. Capacity Planning and Scaling:

· Plan for and manage the scaling of applications to accommodate varying loads and traffic.

· Implement both vertical scaling (adding resources to existing servers) and horizontal scaling (adding more servers).

· Utilize cloud management platforms like AWS, Azure, Google Cloud, and container orchestration systems like Kubernetes for scaling.

7. Logging and Analysis:

· Collect and analyze application logs to gain insights into behavior, diagnose issues, and understand usage patterns.

· Use logging tools like ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, and Fluentd for log aggregation and analysis.

Requirements and Qualifications:

· Proven experience in Application Operations, Site Reliability Engineering, or a related field.

· Experience with monitoring tools (Prometheus, Grafana, New Relic, Datadog, Splunk).

· Experience with incident management platforms (PagerDuty, Opsgenie, ServiceNow).

· Experience with APM tools (Dynatrace, AppDynamics, New Relic).

· Experience with CI/CD and deployment automation tools (Jenkins, GitLab CI, Ansible, Puppet, Chef).

· Experience with cloud platforms (AWS, Azure, Google Cloud) and container orchestration systems (Kubernetes).

· Strong understanding of application performance optimization, security practices, and incident management.

· Proficiency in scripting languages (e.g., Python, Bash) for automation tasks.

· Knowledge of security tools and best practices for maintaining application security.

· Familiarity with logging and analysis tools (ELK Stack, Splunk, Fluentd).

· Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.

· Relevant certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), Certified Information Systems Security Professional (CISSP), or similar.

· Strong analytical and problem-solving skills.

· Excellent communication and teamwork abilities.

· Ability to work in a fast-paced environment and handle multiple priorities.

· Proactive attitude towards identifying and resolving potential issues before they impact the business.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Job Responsibilities

• This position reports to the Head of Engineering
• Support new projects and tenders in the review and submission of the engineering and technical documents
• Liaise with Clients and Contractors on engineering and construction deliverables
• Provide engineering expertise advice to the management team
• Provide progress report to the Head of Engineering on on-going projects
• Assist the commercial team to manage class/flag/vendor requirements

Job Requirements

• Minimum Engineering Degree, preferably in Naval Architecture
• At least 15 years of experience in the offshore & marine industry
• At least 12 years of experience in marine engineering/design
• At least 5 years in managerial capacity
• High problem-solving skills with experience in managing contractors and engineers
• Proficient in ship-design software
• Excellent communicator in bot written and spoken English
• Candidates with knowledge in OSV designs will have added advantage

Job Summary:

We are seeking a motivated and detail-oriented Mechanical Project Engineer with a strong focus on tendering activities to join our team. The ideal candidate will have a solid background in mechanical engineering, project management, and experience in preparing bids and managing tendering processes. As a key member of our team, you will be responsible for overseeing mechanical engineering projects and actively participating in the tendering process to secure new projects.

Responsibilities:

Project Management:

• Plan, coordinate, and manage mechanical engineering projects from inception to completion.
• Develop project scopes, budgets, and schedules in collaboration with project stakeholders.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
• Liaise with internal teams, subcontractors, and vendors to ensure project milestones are met.

Tendering and Procurement:

• Prepare and review technical specifications, cost estimates, and proposals for mechanical engineering projects.
• Participate in the tendering process, including responding to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).
• Conduct market research and vendor evaluations to identify potential suppliers and subcontractors.
• Negotiate contracts, pricing, and terms with suppliers and subcontractors to achieve cost-effective solutions.
• Coordinate procurement activities, including purchasing materials and equipment necessary for project execution.

Technical Expertise:

• Provide technical support and guidance to project teams, ensuring compliance with industry standards, codes, and regulations.
• Review engineering designs, drawings, and specifications to ensure accuracy and feasibility.
• Troubleshoot technical issues and propose solutions to meet project requirements.

Stakeholder Communication:

• Communicate project updates, milestones, and deliverables to internal stakeholders, clients, and regulatory authorities.
• Collaborate with clients to understand their requirements and expectations, and ensure alignment with project objectives.
• Facilitate meetings, presentations, and discussions to address project-related issues and foster collaboration.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field. Professional engineering license preferred.
• Proven experience (5 years) in mechanical engineering project management, preferably in [HVAC and Cleanroom or semiconductor Engineering].
• Strong understanding of tendering processes, including bid preparation, contract negotiation, and procurement.
• Proficiency in project management tools and software (e.g., MS Project, AutoCAD).
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Attention to detail, problem-solving skills, and a proactive approach to project management.
• Only permanent residents or Singapore citizens to apply.