Total 15 tech support job vacancies in Engineering category in Singapore

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

· Must have minimum 5 years’ experience.

· Strong technical knowledge and experience in supporting enterprise-level applications.

· Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

· Experience with databases and SQL query language.

· Familiarity with software development life cycle (SDLC) and ITIL principles.

· Excellent problem-solving and analytical skills.

· Effective communication and collaboration abilities.

Preferred Skillset

· Java

· Oracle Database

· MySQL Database

· Jira

· Excel

· Hosting Platform

Key Responsibilities:

• Provide timely and effective technical support for application-related incidents and service requests.Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
• Participate in application deployment and release management activities.
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
• Support UAT and Interface Testing.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

• Hosting Platform, include but not limited to: Tomcat, JBoss, IBM Websphere/Weblogic

Requirements:

• Must be Singapore Citizen or Singapore PR.
• Must have minimum 5 years relevant working experience.
• Strong technical knowledge and experience in supporting enterprise-level applications.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Experience with databases and SQL query language.
• Familiar with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)

You will be part of our Process + Systems team, adding your leadership expertise + skills to the delivery of Customer + Operational Excellence.

WHAT WILL YOU BE DOING ON A DAILY BASIS?

Your primary objective is to take care about the integration of new Sea Logistics systems into the operational daily work, as well as continuously seek for improvements in existing processes + systems.

• Analyze + design + improve our systems landscape.
• Manage projects for system implementations.
• Balance country systems requirements versus global planning to ensure optimal resource allocation.
• Support 1st and 2nd Level Support by knowledge sharing
• Analyze risks + costs of systems implementation.
• Organize the testing of different systems with all stakeholders.
• Coordinate +establish + moderate workshops with the aim to deliver continuous improvement.

This role comes with good base salary and attractive bonuses depending on sales performance.

Job Responsibilities

• Provide pre-sales support for a range of CCTV and network technical solutions, including proposal development and technical presentations
• Identify and develop business opportunities with clients, promoting solutions and delivering tailored technical proposals
• Design and deliver competitive product solutions, ensuring alignment with client requirements
• Collaborate with the sales team to ensure client needs are met, and provide technical expertise to drive sales growth
• Build strong relationships with clients, understanding their business and technical needs, and providing timely support for inquiries and technical issues
• Deliver product training to clients, enhancing their understanding and adoption of CCTV and network solutions

Job Requirements

• Proven experience with CCTV products and solutions
• At least 1 year of experience in the CCTV or networking domain
• Excellent communication and influencing skills, with the ability to negotiate and align technical solutions with customer needs
• Strong technical troubleshooting skills, with experience in resolving complex technical issues
• Preferred certifications: CCNA, CCNP, or other relevant networking credentials

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R1332294

Business Registration Number: 201735941W

Licence Number: 18S9037

• To provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma in Information Technology, Computer Engineering, Electronics or related field
• 3 years of deskside support experience (MNC support and VIP support experience preferred)
• Experience in using ServiceNow is preferred
• 5 days work at Raffles Quay
• Salary up to $3200

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

• Position title: Sales Engineer
• Location: Loyang Way, Loyang Industrial Estate
• Working Days: Mon - Fri
• Working hours: 830 a.m. to 530p.m.
• Salary: $3,000 - $4,500 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview:
We are seeking a motivated and experienced Sales Engineer to join our team. The Sales Engineer will play a critical role in driving sales and delivering technical solutions that meet our clients’ needs. This role requires a blend of technical expertise and sales acumen, as you will work closely with customers to understand their requirements, present tailored solutions, and support the sales process from inception through to implementation.

Key Responsibilities:

1. Customer Engagement and Relationship Management:

• Develop and maintain strong relationships with key customers and stakeholders.
• Conduct needs assessments to understand customer requirements and challenges.
• Provide technical consultation to customers, offering solutions that align with their operational goals.

2. Sales Support:

• Scout, develop and obtain leads with new customers to develop sales in your assigned territory.
• Prepare and deliver compelling presentations and product demonstrations to potential clients.
• Develop detailed quotes and proposals, addressing customer needs and specifying technical requirements.

3. Service Support:

• Liaise with customers, end-users and purchasers to introduce the company’s service capabilities.
• Drive the sales of services to existing and new customers with equipment sold by the company.
• Coordinate with the engineering and service teams to ensure seamless project execution and delivery.
• Act as a point of contact for post-sales support, troubleshooting and sales of service.

4. Market and Product Knowledge:

• Stay up to date with industry trends, emerging technologies, and competitive landscape.
• Continuously enhance product knowledge and understand advancements in equipment and service offerings.
• Share insights, feedback and customer requirements with the product development and marketing teams to drive innovation.
• Participate in all company-participated trade shows and seminars in Singapore and abroad.

5. Training and Support:

• Educate customers on equipment features, benefits, and maintenance requirements.
• Conduct training sessions for customers and internal teams to ensure proper usage and understanding of products.
• Assist management with any other ad-hoc tasks and duties as and where required.

Requirements

• Education: Bachelor’s degree in engineering, Mechanical Engineering, Electrical Engineering preferred or related technical field, Minimum Diploma in related technical field.
• Experience: Minimum of 3 years of experience in a sales engineering role, preferably within the equipment sales and service industry.
• Technical Skills: Strong understanding of vacuum pump technology or other technical equipment. Proficiency in technical sales and solution design.
• Sales Skills: Proven track record in achieving sales targets and managing customer relationships.
• Travel: Required to support regional customers in Southeast Asia (30-40%).

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

About Innowave Tech Singapore

Innowave Tech is a dynamic and innovative IT company at the forefront of the AI and Industry 4.0 revolution. Focused on providing cutting-edge solutions, we empower businesses to transform through the power of automation, data analytics, and artificial intelligence, to meet the complex needs of our clients in the advanced manufacturing and semiconductor industry. Utilizing deep industrial domain knowledge, proven experience, and innovation, we provide expert AI solutions and systems to address various industry pain points.

Why Join Us

Innowave Tech is committed to provide interns with industrial exposure from tailoring and testing equipment in lab, to deploying on customer site. Interns get to be involved in their projects at customer sites to see how the full solution works in live.

Roles and responsibilities

You will be part of the Automation Team that will create products which will revolutionize the factory floor. You will support our automation projects (Automated Inspection Tools, Industrial IoT (IIoT) implementation, smart devices from assembly to deployment and/or tool development). Throughout this process, you will also be involved in the preparation of key engineering documentation and drafting technical specifications.

• Work with our engineering partners to get customer problems resolved

• Support automated systems' installation, testing and commissioning

• Automate procedure through our proprietary Innowave’s system implementation

• Install, test and configure Innowave’s proprietary automation system software

• Propose changes and improvements to increase efficiency of products and systems

• Give support in evaluating/testing new components/suppliers

Outcome of Technical Skills and Competencies that Intern will learn:

• To be exposed to the industrial application of i4.0 automation solutions, including visiting customer sites whenever applicable

• To apply project management techniques in the management of stakeholders

• To gain knowledge and practical experience in the product development process

• To be able to use problem-solving methodologies when faced with a difficult situation

• To collaborate and work with other stakeholders effectively to meet project goals and deadlines (to be a team player)

Requirements:

• Students currently pursuing in any Engineering disciplines at ITE/polytechnic/local university, preferably Mechatronics, Electrical and Electronic Engineering, Materials Science and Engineering , Mechanical Engineering

• Internship commitment for more than 3 months

• Indicate date range of internship in “DD MMM YYYY to dd mmm yyyy” format

• Basic knowledge of Automation technology

• Soldering and wiring skill is advantageous

• Python or Arduino is a plus

• Able to read Basic EE Circuitry Design.

• Basic 3D drawings in CAD software (e.g. Solidworks) is preferred

• Proficiency in MS Office

• Good verbal and written communication skills

• Willingness to learn and a can-do attitude

Screening questions:

• The intended internship period will be during your course of study?

• Are you students pursuing Engineering disciplines?

• Are you able to commit for more than 3 months?

Roles & Responsibilities:

· Report to Project Manager.

· Assist Project Manager to ensure that site activities are executed in accordance with job specifications, within budget and time schedules.

· Prepare Material Take offs, design calculation, project scheduling, equipment proposal, technical submission and drawing.

· Tracking and updating status of submitted documents.

· Coordinate, monitor & execute site activities.

· Prepare Progress Reports and Claims.

· Prepare Method Statement, Risk Assessments, Safe work procedure for various installation works.

· Maintain ISO documentation & records.

· Procurement, receiving & checking of items/equipment/services.

· Oversees equipment installation works, resolving problems and upholding safety management.

· Strict compliance with company and authorities’ practices, policies, rules and regulations.

· Liaise with clients/sub-contractors/project team, for their needs and requirements.

· Attend all site / progress meetings.

· Any ad-hoc duties assigned.

Requirements

· Diploma or Degree in Mechanical Engineering/Electrical Engineering/Environmental/Equivalent

· Singaporean/PR/EP/S-Pass

· AutoCAD proficiency

· 5 days work week

Key Skill - Experience in hands-on setting up and configuring AWS environment and native services along with hands-on scripting/coding. On the soft skill portion, experience in driving initiatives and getting concurrence from stakeholders in adopting new initiatives and solutions

QUALIFICATIONS

• Tertiary education in Computer/Computer Science or Information Technology or equivalent
• AWS certifications such Developer (Associate) Certification, AWS SysOps Administrator (Associate), AWS Solution Architect (Associate/Professional), AWS DevOps Engineer (Professional) is preferred
• Knowledge of serverless architectures
• Familiarity with various coding languages, such as Python, Java etc.

RELEVANT EXPERIENCE

• Hands-on experience in handling operations and incident management
• Strong proficiency in AWS services and architecture
• Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation)
• Proficiency in scripting languages (e.g., Python, Java)
• Familiarity with security tools and practices (e.g., SAST, DAST, IAST)
• Understanding of cloud security best practices
• Experience with monitoring and logging tools (e.g., CloudWatch)
• Experience in supporting operation for applications hosted on Amazon Web Services (AWS) or Government on Commercial Cloud (GCC)
• Familiarity with governance and adoption for enterprise IT environments
• Working experience in government environment and/or cybersecurity related fields will be an added advantage

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Roles & Responsibilities:

· Report to Project Manager.

· Assist Project Manager to ensure that site activities are executed in accordance with job specifications, within budget and time schedules.

· Prepare Material Take offs, design calculation, project scheduling, equipment proposal, technical submission and drawing.

· Tracking and updating status of submitted documents.

· Coordinate, monitor & execute site activities.

· Prepare Progress Reports and Claims.

· Prepare Method Statement, Risk Assessments, Safe work procedure for various installation works.

· Maintain ISO documentation & records.

· Procurement, receiving & checking of items/equipment/services.

· Oversees equipment installation works, resolving problems and upholding safety management.

· Strict compliance with company and authorities’ practices, policies, rules and regulations.

· Liaise with clients/sub-contractors/project team, for their needs and requirements.

· Attend all site / progress meetings.

· Any ad-hoc duties assigned.

Requirements

· Diploma or Degree in Mechanical Engineering/Electrical Engineering/Environmental/Equivalent

· Singaporean/PR/EP/S-Pass

· AutoCAD proficiency

· 5 days work week

Quantity Surveyor Responsibilities:

• Reviewing construction plans and preparing quantity requirements.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Liaising with site managers, clients, contractors, and subcontractors.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Liaising with Tender team.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Traveling from the office to various sites as required.

Quantity Surveyor Requirements:

• Bachelor's degree in Quantity Surveying, Engineering, Management, or similar.
• Construction estimating or finance experienced is advantageous.
• Strong analytical and critical thinking skills.
• Sound knowledge of construction.
• Excellent negotiating and interpersonal skills.
• Ability to organize, plan, and strategize.
• Great networking abilities.

Quantity Surveyor Responsibilities:

• Reviewing construction plans and preparing quantity requirements.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Liaising with site managers, clients, contractors, and subcontractors.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Liaising with Tender team.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Traveling from the office to various sites as required.

Quantity Surveyor Requirements:

• Bachelor's degree in Quantity Surveying, Engineering, Management, or similar.
• Construction estimating or finance experienced is advantageous.
• Strong analytical and critical thinking skills.
• Sound knowledge of construction.
• Excellent negotiating and interpersonal skills.
• Ability to organize, plan, and strategize.
• Great networking abilities.

Quantity Surveyor Responsibilities:

• Reviewing construction plans and preparing quantity requirements.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Liaising with site managers, clients, contractors, and subcontractors.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Liaising with Tender team.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Traveling from the office to various sites as required.

Quantity Surveyor Requirements:

• Bachelor's degree in Quantity Surveying, Engineering, Management, or similar.
• Construction estimating or finance experienced is advantageous.
• Strong analytical and critical thinking skills.
• Sound knowledge of construction.
• Excellent negotiating and interpersonal skills.
• Ability to organize, plan, and strategize.
• Great networking abilities.