Follow up with customers for outstanding payments and resolve payment disputes Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts Attend to customers’ enquiries pertaining to billing and collection Work closely with other departments to resolve customers’ complaints in billing discrepancy Prepare c...
Follow up with customers for outstanding payments and resolve payment disputes Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts Attend to customers’ enquiries pertaining to billing and collection Work closely with other departments to resolve customers’ complaints in billing discrepancy Prepare c...