Total 977 construction safety health officer job vacancies in Finance / Banking / Insurance category in Singapore

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Responsibilities

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

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