Total 3 quality assurance control job vacancies in Finance / Banking / Insurance category in d03 queenstown tiong bahru

We are looking for a Credit Control Officer / Executive to manage customer accounts and ensure

timely payments at our automotive dealership. Candidates with more experience will be considered

for the Executive role.

Key Responsibilities:

• Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.
• Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.
• Proactively monitor customer accounts to ensure consistent and timely payments.
• Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.
• Ensure proper document updates and archiving.
• Address customer queries and requests, ensuring timely resolution.
• Handle financing-related disputes and resolve billing discrepancies.
• Provide administrative support, ensuring accurate record-keeping of collections and overdue.
• Manage credit matters in collaboration with internal and external stakeholders.

Requirements:

• Minimum GCE “O” Level or equivalent.
• Experience in tracking AR receipts.
• Proficiency in MS Excel is required.
• Prior experience in credit control and collections is a plus.
• Strong communication, negotiation, and problem-solving skills.
• Attention to detail and good organizational skills.
• Self-motivated with the ability to multitask in a dynamic environment.
• Knowledge of Hire Purchase law is an added advantage.
• Salary/designation will be commensurate with experience.
• Fresh Diploma holders are welcome to apply.

Job Description

• Follow up with customers on all documentation required for payment
• Ensure billings to customers are done prompty
• Liaising with customers on all enquires relating to billing, reports, collection.
• Follow up with opertion department on relevant documentation required for report submission
• Generating reports on weekly basis on the progression of collections and progression of reports submitted by operation department
• Support the Finance Department
• Any other adhoc duties & responsibilites as assigned by supervisor

Job Requirement

• Min diploma & above in Finance/Accountancy
• Fesh graduates are welcome
• Required skills: MS OFfice, MS Excel, Pivot Table, Vlookup.

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days